Asiya Shaheen
Email: asiyashaheen999@yahoo.com Mobile # 0544339858
Experience: 11 + Years
Title: Sr. Human Capital Officer, Talent Acquisition Officer
System: HRMS, SAP, MAXIMO, HRIS, Web TA, Payroll ER, TMS, Teams
Experienced Human Resources professional with 11 years of experience with proven record of accomplishments and achievements within areas
such as Recruitment, Policy Procedures & Employee Relations. Strong skills in development and implementation of policies & procedures to
support continuous development of the organization. Accustomed to working under pressure & multitasking in a time stringent and multicultural
environment.
Academic Qualification
University Management Science (PMAS-Arid) Human Resource Management, International Human
Master in Business Administration (HR)
Islamabad – Pakistan Resource Management - 2010
Bachelors in science (B.SC) Punjab university, Pakistan Maths, Stats, Eco - 2008
Intermediate (H.S.S.C) Islamabad college for girls F-6/2, Pakistan Maths, Stats, Edu - 2006
Matric with Science(S.S.C) Islamabad college for girls F-6/2, Pakistan Science - 2004
Certifications & Titles Trainings
• HR Academy -Informa 2019 • Junior power Program – 2022
• UAE Labor Law 2018 • Recruitment Workshop - 2021
• Certified Human Resource Management Professional (CHRMP) – • Human Performance (PIP) Training - 2018
2017 • Human Resource Management – 2017
• CPR - American Heart Association 2015 • Managing Employee Performance – 2017
• Web Designing – 2001 • Recruiting, Selecting and Inducting New Staff – 2014
Computer Skills / HR Languages
Software’s
➢ MS Office (Word, Excel, PowerPoint, Outlook) ➢ English
➢ MS Windows ➢ Urdu
➢ Maximo ➢ Arabic (basic)
➢ HRMS
➢ TMS
Achievements
✓ Successfully created Recruitment Procedures for ADDC Company within the given timeline.
✓ Identified, engaged and hired 50+ Senior Management positions without the support of external Recruitment partners reducing the cost to
business.
✓ Led implementation of a centralized legal contract for new & existing external Recruitment Agencies.
✓ Completed the implementation in UAE & customization of E-Recruitment module supported by Oracle
✓ Organized Recruitment Campaign in Abu Dhabi attracting over 1100 Candidates in a single day and successful hiring 250+ candidates for
different projects.
✓ Created & implemented an excel based payroll and automated weekly overtime/cost reports for the management
✓ Certified Recruiter: ADDC - LinkedIn
✓ Organized Symposium on HR practices in which experts from various national and international industries were invited.
✓ Research project of Human Resource majors submitted on the topic of “EFFECT OF JOB PROMOTION AND EMPLOYEE FEEDBACK ON WORK
MOTIVATION” as a degree requirement of MBA.
Awards
Awarded for Exceptional Corporate Performance by ADDC Company for High Performer within the Recruitment Function for 2022.
(Awarded in Jan 2023).
Certificate of Appreciation for contribution towards ADDC. (Awarded in April 2021)
Corporate Award – Successful completion of Project Reflect. (Awarded in March 2020)
Awarded for Exceptional Corporate Performance by ADDC Company for achieving the 85% hiring of 2018 (Awarded in January 2019)
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Work History
Talent Acquisition Officer – Human ADDC Company (Subsidiary of TAQA – Abu Dhabi
Capital Department Jan 2016 – Ongoing (8 yrs.’7months)
National Energy Company) Abu Dhabi, UAE.
Promoted from Recruitment Assistant in Mar 2018
Executes hirings of direct and outsource talents for ADDC for its projects, maintenance, operations, and business support functions across central,
eastern, and western regions of Abu Dhabi. Partner with hiring managers to recognize workforce needs, source, screen, coordinate interviews and
select best-option candidates for skilled/technical trades, administrative positions, and support staff openings.
▪ Recruiting Management: Filled 96 Customer Service Representative and related positions within first 2 months, meeting deadline to ensure the
on-time deployment of project reflect program. Matched the right candidates to the right jobs, winning commendations from CSD manager and
selected as employee of the month for high quality and effective hirings.
▪ HR Support: Valued for versatile skill set within Human Capital Directorate, filling in when needed to assist with payroll, benefits administration,
new-hire orientation, and other HC functions.
▪ Leading hiring of 153 outsource employees of different trades such as technicians, operators, electricians, admin assistants, storekeepers, and
helpers against retired / terminated direct employees for various operations, maintenance and support service-related functions in
coordination with manpower supply agencies.
▪ Updating tracking sheet for monitoring the hiring of 147 insource positions for ensuring the SLAs are met and fulfilled the requirements of
business units. Attending weekly reporting meetings to update the progress to the management.
▪ Participating in tendering and renewing process of manpower supply contracts by providing necessary data to procurement department and
supporting them to develop competitive tender documents which enables better negotiation with vendors.
▪ Monitoring recruitment activities of year 2023 by tracking the hiring process for ensuring the SLAs are met and fulfilled the requirements of
business units.
Prepared management reports that included data analytics on recruitment and selection, trends and recommendations.
▪ Trained to be Qualified Stationed Procedures reviewer for the organization.
▪ Created and improved of Consultancy agreement procedure for Human Capital Function.
▪ Created procedures related to Relative Hiring processes and referral bonuses within the organization.
▪ Created the compensation & benefits matrixes for the Compensation & Benefits team.
▪ Developed relationships with the senior management to better understand and fulfill business requirements.
▪ Assisted the Head of Recruitment in improving recruitment processes and procedures as required.
▪ Handled additional tasks assigned by the Human Capital Management on case-to-case basis.
Additional tasks performed for assisting Total Rewards, Performance Appraisal and Employee Relations
▪ Assist in administering, processing, and maintaining the leave information
▪ Review payment elements for deduction, retro, advance, and additional allowances for monthly payroll processing.
▪ Work effectively with other compensation team members, the HR Operations, Talent Acquisition, and business professionals on projects as
assigned.
▪ Assist in providing data/information to the Total Rewards Lead, Total Rewards Specialist and HC director as needed to address problems, solve
questions, analyze efficiency and effectiveness.
▪ Verify monthly invoices against payroll data and endorse invoices for payments.
▪ Communicate with manpower suppliers for employee payment related issues.
▪ Support for the day-to-day operation administration of employees’ data in HRMS.
▪ Assist with communication materials, such as presentations and memos to the management.
▪ Provide Finance department with monthly accruals of outsource employees.
▪ Manage the various reconciliations of invoices statements of outsourcing agencies
▪ Support for the development and maintenance of all total rewards-related knowledge base content, policies, and procedures.
Recruitment Assistant - Human Capital Department (HC)
▪ Executing strategy for talent acquisition and continuously enhancing the selection process using data and candidate insights.
▪ Implement and coordinate end-to-end talent acquisition, including the sourcing and interview plan for each position.
▪ Assess candidate information, including qualification, experience and contact details and update our database.
▪ Source potential candidates through online channels such as Linked-in, resume databases and professional networks.
▪ Ensure fair offers are given to candidates based on company policy and candidates’ credentials.
▪ Review Job Descriptions and prepare requirements and criteria for headhunters for providing right candidates.
▪ Communicate and negotiate with manpower agencies for various contract related matters with regards to sourcing, selection feedbacks,
mobilization, demobilization, end of service payments, vacations and other employee related issues.
▪ Working closely with co-workers to deliver plan for achieving hiring goals.
▪ Using external relationships to improve sourcing strategy and create future talent pipelines.
▪ Provide analysis on sourcing status and recommend methods to business heads on speeding up of the selection process.
▪ Support employer branding to attract and retain quality employees, who are crucial to the success and growth of the company.
▪ Plan and ensure recruitment and selection processes (interviews, screening calls etc.) are conducted on time to meet agreed Service Level
Agreements (SLAs) for hiring.
▪ Coordinate with line managers of business units to identify staffing needs.
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Recruitment Officer – Corporate
Human Resources Medeor 24X7 & LLH VPS office, Abu Dhabi, UAE Feb 2014 – Dec 2015
▪ Establishes recruiting requirements by studying organization plans and objectives; meeting with managers to discuss needs.
▪ Manage full cycle recruiting process to meet the various staffing goals across all levels
▪ Sourcing the candidates from job portals, job advertisements, social networking, contacting recruiters and employee referrals.
▪ Determines applicant qualifications by interviewing applicants; analyzing responses; verifying references; comparing qualifications to job
requirements.
▪ Screened, shortlisted, circulated CVs and followed up with relevant business heads.
▪ Conducted preliminary interviews with prospective candidates.
▪ Provided shortlist to business heads / recruiting line managers and arranging interviews.
▪ Actively participate in all staffing related activities and engage in cross functional projects.
▪ Coordinating with HAAD for the processing of Health Professionals Licensing Process- New Registration, Renewals, Re-Registration, and Re-
Issuance of License, Transfer of License, Change of Professional Tittle, Certificate of Good Standing and Cancellation of license.
▪ Checking eligibility criteria prior to submit files to HAAD.
▪ Coordinate with licensing team to arrange examination for medical professionals.
▪ Prepare and modify documents including correspondence, reports, drafts, memos and emails.
▪ Working with departments, committees, teams, and medical staff to develop action plans for compliance and survey follow-up and developing
survey process.
▪ Evaluated end-to-end recruitment solutions, to ensure that the recruitment policy, procedures, forms, and methodologies are all aligned
HR Coordinator Federal Board Of Revenue FBR(NIP), Pakistan 2013-2014
▪ Improved payroll process and improved its quality and delivery.
▪ Administered employee’s attendance, leaves, vacations, and overall absenteeism.
▪ FBR gives information about income tax, sales tax, federal excise and customs. It also provided info about all electronic system of FBR for
example e-filing, taxpayer identity NTAIONAL TAX NUMBER, STN SALES TAX NUMBER etc.
▪ Check completeness of documents against the approved transmittal before issuing to external parties.
▪ Social security number E-verification, NTN (National tax number), and Maintain ACR, MPR (annual correspondence report, monthly progress
report), Recruiting & employment: Professional enrollment& orientation process, Employee service book, Client handbook, Job specification
and evaluation.
HR Assistant Mega plus- Islamabad, Pakistan 2012-2013
▪ Central filling system, Proposal co-ordination, Document Control, Reports & Invoice processing. Assist candidates to post their resume online.
Coordinates activities, information meetings and various training programs. Assisted in Training of Newly hired staff at the Etisalat Contact
Centre.
▪ Identified, researched, and resolved customer issues using system.
▪ Followed up on customer inquiries those were not resolved immediately.
▪ Recognized, documented, and escalated critical issues to Technical Staff.
▪ Maintain filing system manually and on computer.
▪ Replenishes office supplies as needed
▪ Assist candidates to post their resume online.
▪ Recruiting & staffing logistics,
▪ Performance management & improvement tracking systems,
▪ Company employee communication
Internships
Intern Trainee in HR and Accounts Dept. National Bank of Pakistan- Islamabad, Pakistan Jun 2009 – Sept 2009 (3 months)
▪ Analyzed Labor costs reports in order to gain profits and reduce costs.
▪ Implemented policies for Laborers.
▪ Conducted orientation for new employees.
▪ Monitored staff timesheets time in lieu and holidays.
▪ Managed complete Payroll Calculations for Senior Management.
▪ Developed systematic procedure to Auto-Generate reports on weekly and monthly basis.
▪ Followed up with supervisors on Labor Job Cards in order to generate accurate cost records.
VTA- Volunteer Talent Assistant Federal Directorate Of Education, Islamabad, Pakistan Jun 2007 – Aug 2007 (3 months)
▪ VTA (volunteer talent assistant) in VTP (volunteer talent pool) under Federal Directorate of Education, IBD (FDE).
▪ Managed updating of company database.
▪ Managed other special projects as agreed upon and assigned.
Hobbies & Interests
• Travelling (Travelled to Turkey, Saudi Arabia, Pakistan)
• Photography/Videography
• Cooking, Net surfing
References to be provided upon request.
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