The document discusses various concepts and tools related to design thinking and business process management. It provides definitions for terms like loops, gateways, MURAL, hills, IBM Blueworks, process owners, process managers, and milestones. It also describes differences between design thinking and agile, as well as between IBM Blueworks and Mural.
The document discusses various concepts and tools related to design thinking and business process management. It provides definitions for terms like loops, gateways, MURAL, hills, IBM Blueworks, process owners, process managers, and milestones. It also describes differences between design thinking and agile, as well as between IBM Blueworks and Mural.
The document discusses various concepts and tools related to design thinking and business process management. It provides definitions for terms like loops, gateways, MURAL, hills, IBM Blueworks, process owners, process managers, and milestones. It also describes differences between design thinking and agile, as well as between IBM Blueworks and Mural.
The document discusses various concepts and tools related to design thinking and business process management. It provides definitions for terms like loops, gateways, MURAL, hills, IBM Blueworks, process owners, process managers, and milestones. It also describes differences between design thinking and agile, as well as between IBM Blueworks and Mural.
Ans. The heart of IBM Design Thinking is a set of behaviors focused on discovering users' needs and envisioning a better future. We call it the Loop. The Loop is a continuous cycle of observing, reflecting and making. Observe to see what others look past.
2. Gateways available in process diagram?
Ans. There are 6 gateways available in process diagram: 1. Exclusive Gateway 2. Event-Based Gateway 3. Parallel Gateway 4. Parallel Event-Based Gateway 5. Inclusive Gateway 6. Complex Gateway
3. What is use of MURAL in design Thinking?
Ans. MURAL is a virtual tool that enables innovative teams to collaborate visually and brainstorm solutions to their problems or challenges. Being able to create simple but comprehensive diagrams and throw ideas down in a virtual, collaborative space are some of the top reasons innovative teams cite loving this tool.
4. What is hills? Ans. Hills are statements of intent written as meaningful user outcomes. They tell you where to go, not how to get there, empowering teams to explore breakthrough ideas without losing sight of the goal.
5. What is IBM Blueworks?
Ans. IBM Blueworks Live is a cloud-based software that provides a dedicated, collaborative anywhere environment to build and improve business processes through process mapping. Teams can work together through an intuitive and easily accessible web interface to document and analyze processes to help make them more efficient.
6. Real life function of design thinking
Ans. Design Thinking is extremely useful in tackling problems that are ill-defined or unknown, by re-framing the problem in human-centric ways, creating many ideas in brainstorming sessions, and adopting a hands-on approach in prototyping and testing.
7. What is Sponsor user?
Ans. Sponsor Users are real users or potential users that bring their experience and expertise to the team. They aren't passive subjects—they're active participants who work alongside you to deliver a great outcome.
8. Inclusive and Exclusive Gateways?
Ans. An Inclusive Gateway is one of the most common gateways used in BPMN and is depicted as a diamond with a circle within it. When used as a diverging gateway (splitting the sequence flow into many paths), an inclusive gateway can have 2 or more outgoing paths. An exclusive gateway evaluates the state of the business process and, based on the condition, breaks the flow into one of the two or more mutually exclusive paths. In the example below, an exclusive gateway requires that the mode of transportation be evaluated.
9. Who is process owner?
Ans. A process owner is the person solely responsible for owning a process. They are accountable for designing an effective and efficient process, using the right people and financial and technical resources to run the process, and delivering quality outcomes as required within the organization.
10. Who is process manager?
Ans. The Process Manager (sometimes known as a Process Development Manager) is responsible for taking a product through from original idea to production line, ensuring that all technical standards are achieved and that the product makes a suitable profit for the company.
11. Efficient and effective business process with visibility.
Ans. Business process visibility, also called process visibility, is the ability to accurately and completely view the processes, transactions and other activities operating within an enterprise. ... That knowledge helps to improve overall business efficiency.
12. Goal of DT.
Ans. Individualized goals are established through the IEP process to meet each students wants and needs. DT programs focus on three main goal areas: Adaptive Living Skills (personal care and communication), Therapeutic Interventions recommended by OT/PT professionals) and Pre-Vocational Skills Assessments and Training.
13. What is loop in design thinking?
Ans. In the midst of this uncertainty, design thinking provides us a model for action. We call this model the Loop: a continuous cycle of observing, reflecting, and making. It drives us to understand the present and envision the future. It enables us to build on our successes and learn from our failures along the way.
14. What are Gateways?
Ans. As design and construction projects progress from inception through design and construction to completion and operation, it is crucial that the client retains control of the brief, the direction of development and costs.
15. What is Milestone?
Ans. In addition to planning the sequence, you should define milestones. ... A milestone represents a certain moment in time but has no intrinsic set duration.
16. What is Design Thinking?
Ans. Design thinking is a term used to represent a set of cognitive, strategic and practical processes by which design concepts are developed.
17. What is Empathy Map?
Ans. An empathy map is a collaborative visualization used to articulate what we know about a particular type of user. It externalizes knowledge about users in order to 1) create a shared understanding of user needs, and 2) aid in decision making. 18. What is Business Process Manager? Ans. Business process management is the discipline in which people use various methods to discover, model, analyze, measure, improve, optimize, and automate business processes. Any combination of methods used to manage a company's business processes is BPM.
19. Difference between Design Thinking and Agile?
Ans. Agile is a method to solve predefined problems, while design thinking focuses on finding the right problems to solve. ... Agile is a project management method used to build better software, whereas design thinking can be used by anyone to solve any big complex problem that has no clear solution.
20. Difference between IBM Blueworks and Mural.
Ans. IBM Blueworks Live is a cloud-based software that provides a dedicated, collaborative anywhere environment to build and improve business processes through process mapping. Teams can work together through an intuitive and easily accessible web interface to document and analyze processes to help make them more efficient.
MURAL is a digital workspace for visual collaboration, where everyone can do their best work together.
