KM

Este trabalho descreve a evolução da administração de recursos humanos nas empresas e os seus aspectos fundamentais da nova Gestão de Pessoas. O objetivo é apresentar a aplicação do novo modelo de gestão, principalmente no que tange à Gestão do Conhecimento, como uma ferramenta estratégica nas organizações. Foi realizada uma pesquisa bibliográfica, exploratória e descritiva sobre o assunto buscando identificar os principais tópicos na construção da atual Gestão de Pessoas. Conclui-se que se torna imprescindível a definição de uma estratégia na organização envolvendo todas as pessoas do processo operacional para atrair e reter colaboradores mais capazes, pois em um ambiente competitivo em que as empresas estão inseridas, um dos principais fatores de uma vantagem competitiva é a gestão estratégica de pessoas possibilitando a aplicação efetiva dentro das empresas

There appears to be several problems with repositories in knowledge management systems (KMS). During the twenty-plus years of KMS there have been many criticisms of the use of repositories and the KM initiatives giving rise to them. Such repositories have been used by a range of company types and sizes and in a number of sectors. However, many of the initiatives have failed to achieve their expected benefits, as evident in the literature, which obscured any real benefits. There may have been misguided expectations arising from the capacity to remember ‘knowledge’ that ‘information’ systems (IS) provide, and from the ease with which old or mislaid knowledge may be found using them. Such expectations weren’t aligned to the goals of KM initiatives and the organizational needs that led to them. We perceive two issues. The first is that many scholars and practitioners still view KMS as a category of IS. Secondly, KMS are implemented retrospectively – they are designed and built to meet current needs as informed by past challenges which may orientate a KMS towards tackling past issues and make KMS inflexible. KMS need to be less rigid and more adaptable to the constantly evolving needs of an organization. We report on a KM project with a company that delivered a successfully flexible and adaptable KMS based on a standard IS repository. The project was carried out based on an action research approach within a knowledge-intensive service provider which had been experiencing problems it believed could be addressable through KM. By adopting the socio-technical perspective of KMS and a hybrid strategy between personalisation and codification a KMS was built, evaluated, and modified through action research within the customer service department of the Firm. The paper represents a work-in-progress report and describes the R & D approach including findings from the relevant literature in knowledge management and change management. In our findings we put forward a new perspective into how knowledge repositories could be viewed and put into practice mainly through the removal of a rigid structure, which arguably hinders participation in KM. We argue that our approach empowers the users and produces greater trust enhancing collaboration. We contend that these well-established aspirations of KM have not yet been thoroughly or widely explored with traditional repository-based KMS. Through our findings we consolidate a number of good/best practices previously documented. These show that by empowering and trusting the end user, and through the introduction of a flexible design of a KMS and its repository, help motivating the users. The paper describes how this has been observed within the situation of an IT customer service department. A side effect of the research is a set of new insights into tacit knowledge.

This paper presents and describes a new pragmatism orientation technique for identifying and measuring knowledge management to grow an organisation. The technique brings together Dilip Bhatt KM components. The empirical study presents results, a Kiviat diagram, highlights the principal significance for comparison alignment between two KM models (Non-IT and IT connections) using Composite Features Diagramming methodology.

This method illustrates an abundance characteristics component results in visual qualitative technique that also enables conducted quantitative evaluation to fundamentally analyse, measure and transform an organisation success level retrospectively. It studies these links in a Healthcare organisation context, where KM is a strategic concern. Finally, further recommendation is subsequently addressed for future exploration works.

This paper investigated the correlation between the level of knowledge management (KM) and efficiency of ceramic tile companies in Iran. KM was measured with four components: infrastructure, process, people, and strategy and then efficiency was measured with data envelopment analysis (DEA). First, factor analysis was used in order to determine KM factors. Then, the partial correlation between KM components and efficiency was computed. Finally, multiple linear regressions were computed with the four independent variables (factors) and efficiency. Results showed positive relationship between the KM level and the efficiency in ceramic tile industry.

In this paper we describe that telemedicine technology how affect on knowledge management in general and specifically on knowledge sharing process. This issue may be important in health sector and knowledge oriented organizations that eager to improve knowledge sharing I their organizations. Via telemedicine and E-health technologies, healthcare organizations can deliver healthcare to patients in distance area , so we can touch productivity and improve effectiveness and efficiency of healthcare organization . Although the potential benefit of using telemedicine have been knowledge sharing, that most of current research focus on economic benefit of using telemedicine .in this paper we try to develop new framework in knowledge sharing base on some theoretical and conceptual issues that shows knowledge management benefits. And also try to develop model to explain how knowledge sharing occurs I telemedicine practices and finally show that knowledge sharing is potential benefit of using telemedicine. In this case we examine finding in one healthcare organization that will show results at the end of paper.

This research paper is based on extensive research work on success factors and framework of knowledge management in competency building of business organization. In this research paper the researcher analyzed the success factors, which are enablers towards decision making process and explore the knowledge management in every phases of the organizational decision making process. The researcher is also tried to optimize the decision making capabilities in competency building on decision making platform towards business optimization. This paper is also emphasized the success factors which directly affected to decision making capabilities in competency building of business organization.

The various pathogenic Yersinia species are not readily and efficiently transformed by classical methods. For this reason, the electroporation technique was applied for genetic transformation of these species. Using optimal conditions, we were able to transform the six Yersinia ...

We assessed the value of lymph node density for predicting disease specific survival after lymphadenectomy for penile cancer.Data were collected retrospectively in 75 and prospectively in 88 consecutive patients with squamous cell carcinoma of the penis treated at M. D. Anderson Cancer Center between 1979 and 2007. We identified 45 patients with penile cancer and nodal metastasis who underwent lymphadenectomy with curative intent. Lymph node density was analyzed as a categorical variable by grouping patients into 2 or 3 categories based on equal percents. We explored the prognostic value of lymph node density for predicting disease specific survival in this cohort.Median followup was 23.7 months in all patients. By the time of analysis 22 patients had died, including 18 (82%) of penile cancer and 4 (18%) of other causes. Median lymph node density in patients alive or dead of other causes was 3.4% (IQR 2.9–5.9) compared to 43.3% (IQR 15.6–80) in those dead of disease (p <0.001). Median lymph node density in all patients was 6.7%. Estimated 5-year disease specific survival in patients with lymph node density 6.7% or less was significantly better than that in patients with lymph node density greater than 6.7% (91.2%, 95% CI 53.9–98.8 vs 23.3%, 95% CI 7.0–45.1, p <0.001). In models comparing lymph node density to known prognostic features lymph node density remained statistically significant, while the other factors were no longer statistically associated with disease specific survival.Lymph node density proved to be a significantly better prognosticator of disease specific survival than the current TNM nodal staging system in patients with penile cancer and nodal involvement. Further independent validation is required to determine the clinical usefulness of lymph node density in this patient population.

Improving project management, product development and engineering processes is for many companies crucial to survive in a fast changing environment. However, these activities are rarely integrated well due to the diversity of stakeholders with individual knowledge about projects, products and processes. This case study shows how Alcatel-Lucent over time achieved effective interaction of engineering processes, tools and people on

Bilgi Yönetiminde Liderliğin Rolü: Kapadokya Bölgesinde Faaliyet Gösteren Kobi’lerde Bir Araştırma

Özet

Bilgi yönetimi sürecinde liderlik, grup amaçlarını ya da organizasyonel hedefleri başarmak için gereksinim duyulan öğrenme süreçlerinde, diğer grup üyelerinin desteklendiği bir süreç olarak tanımlanabilir. Bu süreç içerisinde liderin öncelikli görevi, organizasyonun bilgi varlıklarını harekete geçirerek bilgiden yarar sağlayabilmektir. Bilgi yönetiminde işletmelerin başarısı, lider/yöneticilerin değişime ayak uydurabilmeleri ve aynı zamanda liderlik özelliklerine sahip olmaları ile mümkün olabilecektir. İşletmelerin bilgi yönetimi uygulamasında başarı sağlayabilmeleri için; işletme içinde güven ortamının yaratılması, işletmenin bilgi vizyonunun belirlenmesi, hedef odaklı bir bilgi yönetim stratejisinin izlenmesi, işletme süreçlerine ve faaliyet alanına uygun teknolojilerin seçilip yerleştirilmesi, çalışanların bilgi paylaşımının kolaylaştırılması, performans ve bilgi paylaşımının ödüllendirilmesi, bilgi yönetiminin iç süreçlere yerleştirilmesi ve destekleyici bir alt yapının oluşturulması gerekmektedir. Çalışmada, bilgi yönetiminde liderliğin rolü ve önemi ortaya konulmakta, bilgi yönetiminin başarısı için, liderlik rollerinin neler olduğu açıklanmaya çalışılmaktadır. Uygulama kısmında ise, ülkemizde faaliyet gösteren işletmelerde bilgi yönetimi uygulamaları ve liderlik ilişkisi konu edilmektedir. Bu çerçevede, işletmelerin bilgi yönetimi uygulamasında nasıl başarı elde edebileceklerine ve sorunlarını aşmaları için bilgi yönetimini bir strateji olarak nasıl kullanabileceklerine ilişkin öneriler sunulmaktadır.

Anahtar Kelimeler: Bilgi Yönetimi, Liderlik, Bilgi Yönetiminde Liderlik Rolleri

LEADERSHIP ROLES IN KNOWLEDGE MANAGEMENT: A CASE STUDY IN SMEs OPERATING IN CAPPADOCIA REGION

Abstract

In the process of knowledge management (KM), leadership can be defined as a process in which the other members of the group are supported in learning processes which are necessary for accomplishing group goals or organizational objectives. In this process, the principal task of the leader is to benefit from knowledge through mobilizing knowledge assets of the organization. The success of the businesses in KM depends on leaders’ keeping in pace with the change and also on leadership qualities. In order to be successful in KM applications, the businesses need to build a trust atmosphere, to determine their knowledge visions, to follow a goal-oriented KM strategy, to select and install technologies appropriate for their procedures and scope of operations, to facilitate the knowledge sharing of the employees, to reward performance and knowledge sharing, to install KM in house processes, and to provide a supporting infra-structure. In this study, the role and importance of leadership in KM are exposed while explaining the leadership roles to be employed in order to be successful in KM. The relationship of KM applications and leadership in the companies working in our country is the subject of the application of the study. In this respect, suggestions on how to reach success in KM and on how to use the KM as an organizational strategy to overcome the troubles are made to businesses.

Keywords: Knowledge Management, Leadership, Leadership Roles in KM

This paper reviews the achievement of benefits through Enterprise Content Management (ECM) systems in public sector organisations. From the literature there are few benefits which deal with ECM benefits in organisations, especially in public sector. The main benefits have been anecdotal and not linked to a theoretical basis. In this paper a framework to classify these benefits is proposed and benefits identified in the literature are discussed and classified. The paper also proposes a more substantial framework through a comparison with benefits from enterprise resource planning systems (ERPs) and Knowledge Management systems (KMs) which are applicable to the ECM environment. From a practical perspective this research will be of value to public sector organisations as these organisations are making substantial investments in the implementation of ECM systems often without achieving the expected benefits. Thus, this study will enhance the understanding of achievements of benefits thr...

This article returns to a theme addressed in Vol. 8(1) October 2002: knowledge management and the problem of managing tacit knowledge.  The article is primarily a review and analysis of the literature associated with the management of knowledge.  In particular, it focuses on the works of a group of economists who have studied the transformation of knowledge into information through the process of codification and the knowledge transaction topography they have developed to describe this.  The article explores the theoretical and philosophical antecedents of the economists' views.  It uses this as a basis for examining the dominant views of knowledge that appear in much of the literature on knowledge management and for performing a critical evaluation of their work.  The results of the analysis centre upon the question of when is it appropriate to codify knowledge.  They present a basic summary of the costs and benefits of codification before looking in more detail at its desirability.  The conclusions concern the implications of the above for knowledge management and the management of tacit knowledge.  They deal with the nature of knowledge management, some of the reasons why knowledge management projects fail to achieve their expectations and the potential problems of codification as a strategy for knowledge management.

This article returns to a theme addressed in Vol. 8(1) October 2002: knowledge management and the problem of managing tacit knowledge. The article is primarily a review and analysis of the literature associated with the management of knowledge. In particular, it focuses on the works of a group of economists who have studied the transformation of knowledge into information through the process of codification and the knowledge transaction topography they have developed to describe this. The article explores the theoretical and philosophical antecedents of the economists&#39; views. It uses this as a basis for examining the dominant views of knowledge that appear in much of the literature on knowledge management and for performing a critical evaluation of their work. The results of the analysis centre upon the question of when is it appropriate to codify knowledge. They present a basic summary of the costs and benefits of codification before looking in more detail at its desirability. ...