CRM
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Recent papers in CRM
Titel Reklam i mobilen? En studie av förutsättningar för tidningsföretag att använda mobiltelefonen som marknadsföringskanal Författare Beata Jungselius Kurs MK1500-Examensarbete i Medie-och kommunikationsvetenskap Termin VT-09... more
The dugong conservation project in Cape San Agustin started about a year ago focused on community monitoring, visual sighting and photography of dugong. The results recorded active time of day dugongs were sighted, numbers, and activities... more
- by Joshua Donato
- Geography, Mpa, CRM
This material is brought to you by the Americas Conference on Information Systems (AMCIS) at AIS Electronic Library (AISeL). It has been accepted for inclusion in AMCIS 2009 Proceedings by an authorized administrator of AIS Electronic... more
Discusses current CRM-related topics such as collaboration using social networks, mobile CRM (m-CRM), integration with ERP, etc. Supports text with numerous figures, tables, and exhibits to make presentation of concepts crisp and... more
Customer Relationship management is the strongest and the most efficient approach in maintaining and creating relationships with customers. Customer relationship management is not only pure business but also ideate strong personal bonding... more
Customer relationship management (CRM) represents the key business strategy that will determine successful enterprises in the 21st century. Gartner’s framework, the Eight Building Blocks of CRM, details the critical components of a... more
Hampir setiap orang dapat dipastikan adalah seorang customer (pelanggan). Pelanggan apa saja yang menjadi bagian kebutuhan hidup terhadap barang maupun jasa. Sebagai pelanggan tentulah menginginkan perlakuan yang istimewa dari institusi... more
The study investigates the role of gender towards customer satisfaction in banking sector from the customer relationship perspective. The data for the study has been collected from the HDFC bank customers in Jammu and Kashmir. The results... more
This paper deals with long term loyalty programmes of selective grocery retailers who operate in the market within the Czech Republic. Only those loyalty programmes designed for the end customers are taken into account, so this study is... more
Methods for chlorophenols (CPs) determination (with low limits of detection) that can be applied to real environmental samples (waters, sediments, soils, biological tissues) and food are reviewed. Special emphasis is given to sampling,... more
Customer relationship management (CRM) has a growing popularity and is becoming one of the hottest academic and practical topics in the business field. In fact, due to the competitive environment, CRM is crucial and has become a niche for... more
Supply Chain Management; Purno Budi Antoro, Tugas Mata Kulaih Enterprise Information System. Barang yang ada d etalase toko retail adalah hasil dari proses panjang dari bahan baku, produksi, dan distribusi. Banyak unsur yang terlibat... more
- by budi antoro
- SCM Modelling, ERP, ERM, CRM
La idea consta de que en función de los años, los productos pueden variar, la forma en que son entregados a los clientes cambia, el personal que atiende a estos mismo pude rotar, las políticas de atención pueden verse corregidas, pero la... more
Customer Relationship Management (CRM) adalah sistem untuk mengelola interaksi perusahaan dengan pelanggan saat ini dan masa depan. Ini sering melibatkan penggunaan teknologi untuk mengatur, mengotomatisasi, dan menyinkronkan penjualan,... more
Havacılık mesleğinin vazgeçilmez bir konusu olan stres, insan fizyolojisi içinde insanların doğası gereği karşılaştığı zorluklar ya da bilinmezliklere verdiği bir davranış olarak bilinmektedir. Bu çalışmada stres, strese yol açan... more
Road traffic accidents have been a huge problem for many decades. Ongoing efforts aim at the development of systems that can help to minimize the number of fatal accidents by providing warnings to the driver. These systems are known as... more
The purpose of the study is to measure the customer satisfaction via service quality dimensions as a whole and individually in the context of stock broking services. A non probability convenient sampling approach has been used in the... more
As far as customers are the means of the existence of business organizations, customer relationship management is the exclusive weapon to win customers confidence and keep sustainable competitive advantage. CRM implementation in the hotel... more
Customer relationship management (CRM) and innovation are widely considered to be valuable capabilities associated with competitive advantage. CRM is a comprehensive guideline and process of management and data sharing with key... more
Customer relationship management (CRM) implementation projects reflect a growing conceptual shift from the traditional engineering view of projects. Such projects are complex and risky because they call for both organisational and... more
Kazanmak veya kaybetmek! Bütün mesele "Analitik Karar Mekanizmanızda... Öncelikle AIMS’in uzmanlaştığı konunun veri analitiği olduğunu belirtmek isterim. 2000 yılından bu yana Bankacılık, Sigorta, Perakende, Enerji, Üretim, Telekom,... more
The use of Crumb Rubber Modifiers (CRM) in flexible pavements to improve characteristics of asphalt binders has become a technique of great potential in recent years. In this regard an experimental program was undertaken to study the... more