JP2018097583A - Information processing device - Google Patents

Abstract

PROBLEM TO BE SOLVED: To control the utilization rate of a privilege by making the validity period of the privilege different for each user. SOLUTION: A usage privilege information output unit 103 outputs information about a privilege used by a user, and a provision privilege information output unit 206 outputs information about a privilege provided to a user. The tendency information storage unit 202 stores the output usage privilege information and provision privilege information as tendency information indicating the utilization tendency of the user's privilege. The tendency information acquisition unit 203 acquires the tendency information of the privilege target user from the tendency information storage unit 202. The validity period determination unit 204 determines the validity period of the privilege provided to the user, which is the length corresponding to the expiration record indicated by the acquired tendency information. The privilege information generation unit 205 generates privilege information indicating the privilege of the determined validity period. The provided privilege information output unit 206 outputs the generated privilege information. [Selection diagram] Fig. 4

Description

  The present invention relates to a technique for providing a privilege to a user.

  There is a technique for providing a privilege to a user. For example, Patent Document 1 discloses a technique for analyzing a member attribute and purchase history and issuing a coupon that is determined to be valid for each member.

JP 2003-30749 A

The privilege is provided for the user to use, but if the utilization rate increases too much, the benefit of the privilege provider is pressed. However, if the usage rate drops too much, the customer-sending effect due to the benefits is reduced. When the validity period is defined in the privilege, the longer the validity period, the more difficult it becomes to expire, so the utilization rate increases, but the degree varies depending on the user.
Therefore, an object of the present invention is to control the use rate of a privilege by changing the validity period of the privilege for each user.

  In order to achieve the above-described object, the present invention provides an acquisition unit that acquires trend information that represents a user's privilege utilization trend, and a utilization trend that the acquired trend information represents the validity period of the privilege provided to the user. An information processing apparatus is provided that includes a period determining unit that determines a period corresponding to a period, a generating unit that generates privilege information indicating the determined benefit of the effective period, and an output unit that outputs the generated privilege information To do.

In addition, the acquisition unit acquires, as the trend information, information indicating a revocation result due to expiration of the validity period of the benefit provided to the user, and the period determination unit includes the revocation result indicated by the acquired trend information. A valid period of a corresponding length may be determined.
Furthermore, the acquisition unit acquires, as the trend information, information indicating a high level of planning for the user's privilege use, and the period determination unit is responsive to the high level of planning indicated by the acquired trend information. The length of validity period may be determined.

Moreover, the said acquisition part acquires the information showing the usage record which the said user used the said privilege as said trend information, and the said period determination part is length according to the said usage record which the acquired said trend information shows The validity period may be determined.
Furthermore, the privilege is used when purchasing a product provided in the form of an article or service, and the acquisition unit is information indicating the usage record in the purchase of the product that provides a profit exceeding a predetermined standard. May be acquired as the trend information.
The period determination unit may determine an effective period having a length corresponding to a degree of variation in the use interval of the privilege indicated by the use record.

In addition, the acquisition unit acquires information indicating the reception result of the privilege by the user as the trend information, and the period determination unit has an effective length corresponding to the reception result indicated by the acquired trend information. The period may be determined.
And a condition determining unit that determines a condition according to the determined length of the effective period as the use condition of the privilege, and the output unit includes the determined effective period and the determined use condition. You may output privilege information which shows a privilege.

Moreover, the said production | generation part produces | generates the information which shows the privilege of the determined said effective period, and the change condition of the said effective period as said privilege information, The said output part makes the said privilege information produced | generated to the said user. The generation unit outputs the effective period to a period different from the determined period when there is a notification indicating that the change condition indicated by the output privilege information is satisfied. Information indicating the changed privilege may be generated as the privilege information.
Further, in addition to the trend information, the acquisition unit acquires trend strength information indicating the strength of the usage trend represented by the trend information, and the period determination unit sets the usage trend represented by the acquired trend information. A period corresponding to the utilization tendency reflecting the strength represented by the acquired tendency strength information may be determined as the effective period.

  According to the present invention, it is possible to control the use rate of a privilege by changing the validity period of the privilege for each user.

The figure showing the whole structure of the privilege provision system which concerns on an Example. The figure showing the hardware constitutions of a shop terminal and privilege information server apparatus The figure showing the hardware constitutions of the user terminal The figure showing the functional composition which a privilege offer system realizes A figure showing an example of an effective period table The figure showing an example of the displayed privilege information The figure showing another example of the privilege information displayed The figure showing an example of the operation | movement procedure of each apparatus in an accumulation | storage process The figure showing an example of the operation | movement procedure of each apparatus in a provision process A figure showing an example of the utilization trend table The figure showing an example of the effective period table of a modification The figure showing an example of the effective period table of a modification The figure showing an example of the effective period table of a modification The figure showing an example of the effective period table of a modification The figure showing the functional structure of the privilege provision system of a modification A figure showing an example of the use condition table

[1] Embodiment FIG. 1 shows the overall configuration of a privilege providing system 1 according to an embodiment. The privilege providing system 1 is a system for promoting sales by providing a user with a privilege that can be used when purchasing a product. Products include both items provided in the form of articles (daily necessities, food, beverages, clothing, etc.) and items provided in the form of services (transportation, lodging, dining out, content, etc.).

  In this embodiment, when these products are purchased, a certain percentage of the purchase price is provided to the user as a privilege called a so-called point. The privilege providing system 1 includes a network 2, a store terminal 10, a privilege information server device 20, and a user terminal 30. In FIG. 1, one store terminal 10 and one user terminal 30 are provided, but a plurality of each may be provided.

  The network 2 is a communication system including a mobile communication network and the Internet, and mediates exchange of data between devices accessing the own system. The store terminal 10 and the privilege information server device 20 are accessing the network 2 by wired communication, and the user terminal 30 is accessing by wireless communication. Access to the network 2 may be either wired communication or wireless communication.

  The store terminal 10 is an information processing apparatus that is installed in a store and performs processing related to product purchases at the store and benefits used at that time. In the present embodiment, the store terminal 10 performs a process of reducing the points used by the user from the purchase price of the product and making a settlement. The store terminal 10 inquires the privilege information server device 20 about points stored by the user when making the settlement.

  The privilege information server device 20 determines the content of the privilege to be provided to the user, generates privilege information indicating the determined privilege, outputs the generated privilege information, manages the privilege (points) provided to the user by the privilege information, etc. This is an information processing apparatus that performs the process. The privilege information server device 20 outputs the generated privilege information to the user terminal 30. The user terminal 30 is a terminal device such as a smartphone used by the user, and performs processing for displaying privilege information output from the privilege information server device 20.

  FIG. 2 shows a hardware configuration of the store terminal 10 and the privilege information server device 20. Each of these devices is a computer that includes a processor 11, a memory 12, a storage 13, a communication device 14, an input device 15, an output device 16, and a bus 17. Note that the term “apparatus” here can be read as a circuit, a device, a unit, or the like. Each device may include one or a plurality of devices, or some of the devices may not be included.

  The processor 11 controls the entire computer by operating an operating system, for example. The processor 11 may be configured by a central processing unit (CPU) including an interface with peripheral devices, a control device, an arithmetic device, a register, and the like. Further, the processor 11 reads programs (program codes), software modules, data, and the like from the storage 13 and / or the communication device 14 to the memory 12, and executes various processes according to these.

  The number of processors 11 that execute various processes may be one, two or more, and the two or more processors 11 may execute various processes simultaneously or sequentially. Further, the processor 11 may be implemented by one or more chips. The program may be transmitted from the network via a telecommunication line.

  The memory 12 is a computer-readable recording medium, and includes, for example, at least one of ROM (Read Only Memory), EPROM (Erasable Programmable ROM), EEPROM (Electrically Erasable Programmable ROM), RAM (Random Access Memory), and the like. May be. The memory 12 may be called a register, a cache, a main memory (main storage device), or the like. The memory 12 can store the above-described program (program code), software module, data, and the like.

  The storage 13 is a computer-readable recording medium such as an optical disc such as a CD-ROM (Compact Disc ROM), a hard disc drive, a flexible disc, a magneto-optical disc (eg, a compact disc, a digital versatile disc, a Blu- ray (registered trademark) disk, smart card, flash memory (eg, card, stick, key drive), floppy (registered trademark) disk, magnetic strip, or the like. The storage 13 may be called an auxiliary storage device. The above-described storage medium may be, for example, a database including the memory 12 and / or the storage 13, a server, or other suitable medium.

  The communication device 14 is hardware (transmission / reception device) for performing communication between computers via a wired and / or wireless network, and is also referred to as, for example, a network device, a network controller, a network card, or a communication module. The input device 15 is an input device (for example, a keyboard, a mouse, a microphone, a switch, a button, a sensor, an IC (Integrated Circuit) card reader, etc.) that accepts an input from the outside.

  The output device 16 is an output device (for example, a display, a speaker, an LED lamp, or the like) that performs output to the outside. Note that the input device 15 and the output device 16 may have an integrated configuration (for example, a touch screen). The devices such as the processor 11 and the memory 12 are accessible to each other via a bus 17 for communicating information. The bus 17 may be composed of a single bus or may be composed of different buses between devices.

  Further, the store terminal 10 and the privilege information server device 20 include a microprocessor, a digital signal processor (DSP), an application specific integrated circuit (ASIC), a programmable logic device (PLD), and a field programmable gate array (FPGA). ) Etc., and a part or all of each functional block may be realized by the hardware. For example, the processor 11 may be implemented by at least one of these hardware.

  FIG. 3 shows a hardware configuration of the user terminal 30. The user terminal 30 is a computer including a processor 31, a memory 32, a storage 33, a communication device 34, an input device 35, an output device 36, a positioning device 37, and a bus 38. The processor 31 to the output device 36 and the bus 38 are hardware common to the devices having the same names shown in FIG. The positioning device 37 has a sensor for measuring its own position using a signal from a GPS (Global Positioning System) satellite, and supplies position data representing the measured position by latitude and longitude to the processor 31.

The functions described below are realized by the processor of each device provided in the privilege providing system 1 executing a program to control each unit.
FIG. 4 shows a functional configuration realized by the privilege providing system 1. The store terminal 10 includes an electronic payment processing unit 101, a privilege provision instruction unit 102, and a use privilege information output unit 103. The privilege information server device 20 includes a privilege processing start instruction unit 201, a trend information storage unit 202, a trend information acquisition unit 203, an effective period determination unit 204, a privilege information generation unit 205, and a provided privilege information output unit 206. And a privilege management unit 207. The user terminal 30 includes a privilege information display unit 301, a change condition suitability determination unit 302, and an effective period change notification unit 303.

  The electronic payment processing unit 101 of the store terminal 10 performs processing related to electronic payment of a user who purchases a product at the store. For example, when a user holds an IC card over an IC card reader, the electronic payment processing unit 101 reads a user ID (Identification) that is identification information of the user, an inquiry processing of a payment possible amount to an electronic payment system (not shown), and Performs processing to notify the payment amount to the electronic payment system. When the electronic payment processing unit 101 performs these processes, for example, payment information indicating the user ID of the user who purchased the product, the type of electronic payment used by the user, and the purchase price of the product is sent to the privilege providing instruction unit 102. Supply.

  The privilege provision instructing unit 102 instructs the privilege information server device 20 to provide a privilege to the user. For example, the privilege providing instruction unit 102 performs this instruction when the type of electronic payment indicated by the supplied payment information is a type in which a privilege (point) is provided in the privilege providing system 1. The privilege provision instructing unit 102 performs this instruction by transmitting, to the privilege information server device 20, instruction data indicating the user ID and purchase amount indicated by the supplied payment information.

  The privilege processing start instruction unit 201 of the privilege information server device 20 instructs the start of privilege processing (processing for outputting privilege information) when a predetermined process is performed. In the present embodiment, the privilege processing start instruction unit 201 sets the user of the user ID indicated by the instruction data as a privilege target user (a user who is a privilege provision target) when the above-described process of receiving the instruction data is performed. Instruct the start of privilege processing.

  In addition, the privilege process start instruction unit 201 performs this instruction when a process of accepting a specific operation (operation for starting a privilege process by designating a privilege target user) by a company operating the privilege provision system 1 is performed. May be. In addition, the privilege process start instruction unit 201 may perform this instruction when processing for detecting that a predetermined time interval has elapsed or that a predetermined time has been reached is performed. Specifically, the privilege processing start instruction unit 201 instructs the trend information acquisition unit 203 to acquire the privilege information for the privilege target user.

  The use privilege information is information related to the privilege used by the user, and in this embodiment, the privilege ID for identifying the used privilege, the user ID of the user, the content of the used privilege (used points), and It is information which shows the use day of a privilege. In the store, when the user uses points as a privilege, as described above, electronic payment reflecting the privilege (electronic payment with a discounted purchase price) is performed. In that case, the electronic payment processing unit 101 supplies the use privilege information about the reflected privilege to the use privilege information output unit 103.

  The use privilege information output unit 103 outputs the supplied use privilege information to the use privilege information accumulating means. In this embodiment, the use privilege information output unit 103 outputs the use privilege information to the privilege information server device 20 every time the use privilege information is supplied. The output use privilege information is received by the trend information storage unit 202 of the privilege information server device 20.

  While the use privilege information output unit 103 outputs information related to the privilege used by the privilege target user, the provided privilege information output unit 206 of the privilege information server device 20 includes information related to the privilege provided to the privilege target user. The provided benefit information is output. In the present embodiment, the provided privilege information is a privilege ID for identifying a privilege to be provided, a user ID of a privilege target user, a content of a privilege to be provided (for example, a point to be provided), a privilege usage condition (a privilege can be used). (For example, the validity period of a privilege) and information indicating the date of provision of the privilege. The provided privilege information output unit 206 outputs the provided privilege information to the trend information storage unit 202.

  The trend information accumulation unit 202 accumulates the use privilege information and provided privilege information that have been output as described above, as trend information that represents the user's privilege utilization tendency. The use of benefits here refers to the trend from when a user receives a benefit until the user expires the benefit without using or using the product, and how the user uses the benefit Or how long it has not been utilized.

  For example, when provision privilege information is accumulated, it represents that the user received the privilege of the privilege ID indicated by the provision privilege information. Moreover, when the offer privilege information and use privilege information which show the same privilege ID are accumulate | stored, it represents that the privilege identified by the privilege ID was utilized within the effective period. In addition, when the use privilege information indicating the same privilege ID as the provided privilege information is not accumulated even though the validity period has elapsed from the issue date indicated by the provided privilege information, the privilege of the privilege ID is provided to the user. Indicates that it has expired due to expiration.

  In this way, the provided privilege information and the use privilege information indicating the user ID of the privilege target user are, as privilege utilization trends by the privilege target user, the reception record of the privilege, the use record, and the invalidation record (for example, the reception number, the use number, and the expiration date). Number of cases). When the trend information acquisition unit 203 is instructed to start the bonus process from the bonus process start instruction unit 201, the trend information storage unit 202 obtains the bonus target user's provided bonus information and use bonus information from the bonus target user's tendency. Obtain as information. The trend information acquisition unit 203 is an example of the “acquisition unit” in the present invention. The trend information acquisition unit 203 supplies the acquired trend information to the valid period determination unit 204.

  The effective period determination unit 204 determines the effective period of the privilege to be provided to the user as a period corresponding to the utilization trend represented by the trend information acquired by the trend information acquisition unit 203. The effective period determination unit 204 is an example of the “period determination unit” in the present invention. In this embodiment, the valid period determining unit 204 determines a valid period having a length corresponding to the revocation record indicated by the trend information acquired by the trend information acquiring unit 203. The effective period determination unit 204 performs this determination using an effective period table in which, for example, the revocation record of the number of revocations is associated with the effective period.

  FIG. 5 shows an example of the validity period table. In the example of FIG. 5, the revocation records (number of revocations) “less than Th1,” “Th1 or more and less than Th2,” and “Th2 or more” are added to the validity periods (T1 <T2 <T1). T3) are associated with each other. Th1 and Th2 represent threshold values for the expiration date. The effective period determination unit 204 uses this effective period table to determine a shorter period as the effective period than when a revocation record smaller than the acquired revocation record is acquired.

  That is, for example, the validity period T1 when a revocation record of Th2 or more is acquired is shorter than the effective periods T2 and T3 when a revocation record of less than Th2 is acquired. In other words, the validity period determination unit 204 determines a longer period as the validity period compared to the case where more expiration results than the acquired expiration results are acquired (for example, when an expiration result less than Th1 is acquired). The effective period T3 is longer than the effective periods T1 and T2 when a revocation record of Th1 or more is acquired).

  The validity period table may be stored in the own apparatus (privilege information server apparatus 20) for the validity period determination unit 204 or may be stored in an external apparatus. In short, it is only necessary for the valid period determination unit 204 to be stored in a storage unit that can be used with reference to the table. The same applies to information such as other tables and lists used by each function. The validity period determination unit 204 supplies the validity period thus determined to the privilege information generation unit 205.

  The privilege information generation unit 205 generates privilege information indicating the privilege for the effective period determined by the effective period determination unit 204. The privilege information generation unit 205 is an example of the “generation unit” in the present invention. The privilege process start instruction unit 201 notifies the privilege information generation unit 205 of the purchase amount indicated by the received instruction data. The privilege information generation unit 205 generates privilege information represented as a point that provides a value obtained by multiplying the notified purchase price by a predetermined point rate.

  In addition to the above points, the privilege information generation unit 205 includes the user name of the privilege target user (stored in the user apparatus in association with the user ID), the validity period supplied from the validity period determination unit 204, The information indicating the character string representing the date of provision of the privilege is generated as privilege information representing the privilege for the effective period determined by the effective period determining unit 204. In this embodiment, the effective period T1 shown in FIG. 5 is a standard effective period, and the longer effective periods T2 and T3 are extended effective periods obtained by extending the standard effective period.

  The privilege information generation unit 205 generates privilege information as described above when the supplied effective period is T1, but when the supplied effective period is T2 or T3, these effective periods, that is, Information indicating the privilege of the effective period determined by the effective period determining unit 204 and the change condition for changing the standard effective period to the extended effective period is generated as the privilege information. As the change condition, for example, a condition that determines whether or not the condition is satisfied based on an operation performed on the user terminal 30 by the user is used.

  For example, a condition that is satisfied when the user performs an operation of accepting or instructing the change of the validity period, or a condition that is satisfied when the user operates the user terminal 30 to play a draw game and wins the game. Conditions etc. are used as changing conditions. In this embodiment, a change condition that is satisfied when a lottery game is won is used. In that case, the privilege information is information indicating an execution file of the lottery game. The privilege information generation unit 205 supplies the privilege information generated in this way to the provided privilege information output unit 206.

  The provided privilege information output unit 206 outputs the privilege information generated by the privilege information generation unit 205. The provided privilege information output unit 206 is an example of the “output unit” in the present invention. The provided privilege information output unit 206 displays the user name of the user and the destination of the user (IP (Internet Protocol) address, e-mail address or SNS (Social Networking Service) account of the user terminal 30 used by the user). The associated destination table is stored, and the privilege information is output to the destination associated with the user name indicated by the supplied privilege information (that is, the destination associated with the privilege target user).

When the privilege information display unit 301 of the user terminal 30 receives the privilege information output from the privilege information server device 20, the privilege information display unit 301 displays the received privilege information.
FIG. 6 shows an example of the displayed privilege information. In the example of FIG. 6, the privilege information display unit 301 provides the output device 36 of its own device with the character string “The following points were provided to Mr. A” as the privilege information, and the point is “50”. Yes, the validity period is “until the period T1 elapses from the provision date”, and the character string indicating that the provision date is “2016/12/01” is displayed.

  FIG. 7 shows another example of the displayed privilege information. In the example of FIG. 7 (a), the privilege information display unit 301 adds to the output device 36 of its own device, in addition to the character string shown in FIG. 6, "The validity period is extended as follows! A character string, an extended validity period, a character string “until the period T3 (T1 <T3) has passed since the date of provision”, a character string “Do you want to draw lots?”, A Yes button B1 and a No button B2 is displayed.

  When the user performs an operation of pressing the Yes button B1, the privilege information display unit 301 displays a lottery game indicated by the privilege information. When the user plays the lottery game and wins, the privilege information display unit 301 displays privilege information reflecting the extended effective period (privilege information with the effective period as T3) as shown in FIG. 7B. To do.

  The change condition suitability determination unit 302 of the user terminal 30 determines whether or not the condition for changing the benefit validity period is satisfied. The change condition suitability determination unit 302 determines that the change condition is satisfied when the above-described lottery game is a win, and determines that the change condition is not satisfied when the change condition is off. The change condition suitability determination unit 302 supplies the determination result to the validity period change notification unit 303.

  The validity period change notification unit 303 notifies the privilege information server device 20 of whether or not the privilege validity period has been changed according to the determination result of the supplied change condition suitability determination unit 302. The validity period change notification unit 303 does not change the validity period when it is determined that the change condition is not satisfied, and notification data indicating that the validity period is changed when it is determined that the change condition is satisfied. This notification is performed by transmitting notification data indicating that to the privilege information server device 20.

  When the privilege information generation unit 205 of the privilege information server device 20 receives the notification data, the information indicating the provided point, the user ID of the privilege target user, the validity period reflecting the notified change, and the date of provision of the privilege. Is generated as provided privilege information. Specifically, when the benefit information generation unit 205 is notified that there is a change, that is, when there is a notification indicating that the change condition indicated by the output privilege information is satisfied, the validity period determination unit 205 Information indicating a privilege whose effective period is changed in a period different from the period determined in 204 is generated as new privilege information.

  The provision privilege information output unit 206 outputs the provision privilege information generated in this way, that is, provision privilege information indicating the privilege for the changed effective period, to the trend information accumulation unit 202 and the privilege management unit 207. The trend information accumulation unit 202 accumulates the provided offer privilege information as trend information as described above. The privilege information generation unit 205 does not generate new privilege information when notified that there is no change (a change condition has not been satisfied).

  The privilege management part 207 manages the privilege provided to the privilege object user. In addition to the provision privilege information described above, the use privilege information is output from the use privilege information output unit 103 of the store terminal 10 to the privilege management unit 207. The privilege management unit 207 stores other information (point, validity period, date of use, date of use, etc.) indicated by the user ID indicated by the provided offer privilege information and use privilege information. The electronic payment processing unit 101 inquires the privilege information server device 20 about a privilege that can be used by the user when performing the electronic payment reflecting the privilege as described above.

  Upon receiving this inquiry, the privilege management unit 207 calculates points currently available to the privilege target user based on the stored information, and replies the calculated points to the store terminal 10. The electronic payment processing unit 101 performs processing related to electronic payment that reflects the point instructed to be used by the user among the notified points. As described above, the provided privilege information output by the provided privilege information output unit 206 is used for notification of the privilege to the user, parameters (trend information) for determining the validity period, and payment processing using the privilege. .

Each device included in the privilege providing system 1 performs an accumulation process for accumulating trend information indicating a utilization tendency of the privilege and a providing process for providing a privilege to the user based on the above configuration.
FIG. 8 shows an example of the operation procedure of each device in the accumulation process. This operation procedure is started, for example, when a user performs electronic payment using a privilege at a store. First, the store terminal 10 (electronic payment processing unit 101) performs the above-described processing related to electronic payment (step S11).

  Next, the shop terminal 10 (use privilege information output unit 103) outputs use privilege information related to the privilege used by the user to the privilege information server device 20 (step S12). The privilege information server device 20 (trend information storage unit 202) stores the output use privilege information as trend information (step S13). Next, the privilege information server device 20 (privilege information generation unit 205) generates privilege information indicating the privilege provided to the privilege target user (step S21).

  Subsequently, the privilege information server device 20 (provided privilege information output unit 206) outputs the generated privilege information to a destination (in this example, the user terminal 30) associated with the privilege target user (step S22). . User terminal 30 (privilege information display part 301) displays the outputted privilege information (Step S23). In this example, it is assumed that the privilege information shown in FIG. 7A is displayed and an operation of pressing the Yes button B1 is performed. Then, the user terminal 30 (privilege information display unit 301) performs a lottery game indicated by the bonus information (step S24).

  The user terminal 30 (privilege information display unit 301) executes a lottery game indicated by the bonus information (step S24). Next, the user terminal 30 (change condition suitability determination unit 302) determines whether or not the condition for changing the privilege validity period is satisfied (step S25). Subsequently, the user terminal 30 (effective period change notification unit 303) notifies the privilege information server apparatus 20 of whether or not the effective period of the privilege has been changed according to the determination result in step S25 (step S26). The privilege information server device 20 (privilege information generation unit 205) generates provision privilege information that reflects the presence or absence of the notified change (step S27).

  Next, the privilege information server device 20 (provided privilege information output unit 206) outputs the generated provided privilege information (step S28). And the privilege information server apparatus 20 (trend information storage part 202) accumulate | stores the provided provision privilege information as tendency information (step S29). Only one of the operations from steps S11 to S13 and the operations from steps S21 to S29 may be performed. Even when both are performed, the order may be reversed, or both may be performed in parallel.

  FIG. 9 shows an example of the operation procedure of each device in the providing process. This operation procedure is also started, for example, when a user performs electronic payment using a privilege at a store. First, the store terminal 10 (electronic payment processing unit 101) performs the above-described processing related to electronic payment (step S31). Next, the store terminal 10 (privilege provision instructing unit 102) instructs the privilege information server device 20 to provide a privilege to the user (step S32), and the privilege information server device 20 (privilege processing start instruction unit 201). The start of privilege processing is instructed (step S33).

  Subsequently, the privilege information server device 20 (trend information acquisition unit 203) acquires the trend information of the privilege target user from the trend method accumulated in the own device (step S34). Next, the privilege information server device 20 (effective period determination unit 204) determines the effective period of the privilege provided to the user as a period corresponding to the utilization tendency represented by the acquired trend information (step S35). Subsequently, the privilege information server device 20 (privilege information generation unit 205) generates privilege information indicating the privilege for the determined effective period (step S36).

  Then, the privilege information server device 20 (provided privilege information output unit 206) outputs the generated privilege information (step S37), and the user terminal 30 (privilege information display unit 301) displays the output privilege information. (Step S38). Note that steps S31 (electronic payment processing), S36 (privilege information generation), and S37 (privilege information output) in the provision processing are steps S11 (electronic payment processing), S21 (privilege information generation), and S22 in the accumulation processing. (Output of privilege information) may also be used.

  It is considered that the user who has few revocations pays more attention to the validity period of the privilege than the user who has many revocations. In the present embodiment, by setting the effective period of the user who is sensitive to the effective period (a user with less revocation) as the extended effective period, the user who is casual in the effective period (the user with many revocations) is set as the extended effective period. Compared to the case, increasing the validity period contributes to the improvement of the satisfaction with respect to the privilege, and the motive for using the privilege can be further increased.

  On the other hand, users with many revocations do not pay much attention to the validity period, so a short validity period is unlikely to lead to a decrease in satisfaction. And, by setting users with many revocations to the standard effective period, it is possible to ensure that the benefit usage rate does not become too high compared to the case where all users are uniformly extended effective periods, It can be prevented from being overstressed. Thus, according to the present embodiment, it is possible to control the use rate of the privilege by changing the validity period of the privilege for each user.

Further, in this embodiment, when privilege information indicating a change condition for the validity period is output and the change condition is satisfied by a user operation,

[2] Modifications The above-described embodiments are merely examples of the present invention, and may be modified as follows. Moreover, you may implement an Example and each modification in combination as needed.

[2-1] Benefit Use Planning The trend information used for determining the validity period may be different from that in the embodiment. In this modification, the trend information accumulation unit 202 accumulates information indicating the high level of planning for the user's privilege use as trend information, and the trend information acquisition unit 203 acquires the trend information. The information indicating the level of plan for privilege use is, for example, information indicating the points used by the user, the purchase price of the product purchased at that time, and the total of the points accumulated at that time. In a modification, the use privilege information output part 103 outputs the use privilege information which shows such information.

  For example, a user with high planability waits until all or some percent of the purchase price of the target product is accumulated, and uses the points to purchase the product when the purchase price is accumulated. On the other hand, a user with low planability pays a fraction of the purchase price in points, or uses even a small number of accumulated points. Therefore, for example, the number of fractional payments by points and the number of times all points are used at a low price can represent the user's plan for privilege use (the smaller the number, the higher the planability) Represents).

The effective period determining unit 204 determines an effective period having a length corresponding to the level of plan for privilege use indicated by the trend information acquired by the trend information acquiring unit 203. First, the validity period determination unit 204 uses the utilization trend table that associates the number of fractional payments / low-price all-point payments indicated by the trend information with the high planability, so that the benefit target user has a high plan for using the benefits. Judge.
FIG. 10 shows an example of the utilization tendency table. In the example of FIG. 10, the benefit usage plan of “high”, “medium”, and “low” is added to the number of fraction payment / low total point payment of “less than Th11”, “Th11 or more and less than Th12”, “Th12 or more”. Highness is associated with each.

  For example, when the usage point is 3 digits or less and the fraction of the purchase amount with the same number of digits is 0, the validity period determination unit 204 counts the number of fractional payments once. In addition, the valid period determination unit 204 counts the number of low-value all-point payments once when the total number of points is a use point and it is a point of 3 digits or less. The effective period determination unit 204 determines the high planning ability associated with the total number of times counted in the utilization tendency table as the high planning ability of the privilege target user.

Next, the effective period determination unit 204 performs the above determination using an effective period table in which a high planability is associated with an effective period.
FIG. 11 shows an example of the validity period table of this modification. In the example of FIG. 11, effective periods (T11 <T12 <T13) corresponding to “T13”, “T12”, and “T11” are associated with high planning levels of “high”, “medium”, and “low”, respectively. It has been. In this modification, T11 is the above-described standard effective period, and T12 and T13 are the above-described extended effective period. The effective period determination unit 204 uses this effective period table to determine a longer period as the effective period than when trend information indicating a higher degree of planning than the acquired trend information is acquired. (For example, the effective period T13 when the high level of planning is “high” is longer than the effective periods T12 and T11 when the high level of planning is “medium” or “low”).

  Since a user with high planability uses points as planned, it is considered that he / she pays more attention to the validity period of a privilege than a user with low planability. In this modification, a user who is sensitive to this effective period (a user with high planability) is set as an extended effective period in the same manner as the above-mentioned user with little revocation, and a user who is casual in the effective period (a user with low planability) is used as an example. By setting the standard effective period in the same manner as for users with many revocations, it is possible to vary the effective period of the privilege for each user according to the level of plan for using the privilege and to control the usage rate of the privilege.

[2-2] Revocation record of benefits In the example, the number of revocations of benefits is used as a revocation record, but this is not a limitation. For example, even if the revocation frequency, average revocation point (average value of revocation points per time) or average revocation rate (average value of ratio of revocation points per time to all points) is used as the revocation record Good. In those cases, for example, the revocation record in the validity period table shown in FIG. 5 may be replaced with the revocation frequency, the average revocation point, or the average revocation rate instead of the number of revocations.

  By doing so, the validity period determination unit 204 determines a longer period as the validity period than when a revocation record that is greater than the acquired revocation record is acquired. The revocation frequency, the average revocation point, and the average revocation rate, as well as the number of revocations, are considered to be users who pay more attention to the effective period. By setting the extended effective period, the extended effective period contributes to the improvement of the satisfaction level for the benefit and increases the motivation for using the benefit, compared to the case where the user who is indifferent to the effective period is set as the extended effective period. Can do.

[2-3] Benefit Usage Record As a trend information, a privilege use record may be used. In this modification, the use privilege information output unit 103 is purchased at the time of use of the privilege in addition to the information (the privilege ID, the user ID, the content of the privilege, and the date of use) indicated by the use privilege information described in the embodiment. The information indicating the product ID of the product is output as use privilege information.

  In the present modification, the trend information storage unit 202 stores information representing the usage record of the user's use of benefits as trend information. The information indicating the usage record is, for example, the information of the product purchased at the time of using the privilege in addition to the information (the privilege ID, the user ID, the content of the privilege, and the date of use) indicated by the usage privilege information described in the embodiment. This is information indicating a product ID, and the use privilege information output unit 103 outputs information indicating these as use privilege information.

  The trend information acquisition unit 203 acquires, as trend information, for example, usage privilege information that represents the usage history of a privilege in the purchase of a product that provides a profit that is equal to or greater than a predetermined standard from the usage privilege information accumulated as described above. For example, in the privilege providing system, it is assumed that the store bears a certain percentage of the selling price (burden fee rate) in order to handle points at the store. In that case, for example, a profit rate higher than the burden fee rate is determined as the standard of the profit (if the burden fee rate is 3%, the standard profit rate is 5%).

  For example, if a product provided in the form of a service and a product with a high specific value of design (such as a product in the apparel industry) are products that can obtain a profit above the standard, the trend information acquisition unit 203 is a user of the privilege target user. Use privilege information indicating the ID and the product ID of these products is read from the trend information storage unit 202 and acquired as the trend information of the privilege target user. The valid period determining unit 204 determines a valid period having a length corresponding to the usage record indicated by the trend information acquired by the trend information acquiring unit 203.

The effective period determination unit 204 makes the above determination using an effective period table in which usage records and effective periods are associated with each other. As the usage record, for example, a monthly purchase amount is used.
FIG. 12 shows an example of the validity period table of this modification. In the example of FIG. 12, effective periods (T21 <T22 <T23) of “T21”, “T22”, and “T23” are added to the usage results of “less than Th21”, “Th21 or more and less than Th22”, and “Th22 or more”, respectively. It is associated. In this modification, T21 is a standard effective period, and T22 and T23 are extended effective periods.

  The effective period determination unit 204 uses this effective period table to make a longer period effective compared to the case where trend information indicating less usage results (monthly purchase amount) than the acquired trend information is acquired. The period is determined (for example, the effective period T23 when the usage record is Th22 or more is longer than the effective periods T22 and T21 when the use record is less than Th22). By determining the effective period in this way, a user with a larger monthly purchase price of a product with a high profit rate is provided with a benefit with a longer effective period.

  In this modification, a user who often purchases a product that can secure a profit even if a privilege is provided at the time of purchase is set as an extended effective period. As a result, compared to the case where the user who does not purchase the product so much is made the extended effective period, even if the effective period is extended and the use rate of the privilege is improved, the store side by the product providing the privilege at the time of purchase Profits can be prevented from decreasing.

  In addition, the determination method of the effective period according to the utilization result of a privilege is not restricted to the above. For example, the valid period determining unit 204 may determine a valid period having a length corresponding to the degree of variation in the privilege use interval indicated by the trend information acquired by the trend information acquiring unit 203. In this case, for example, the effective period determination unit 204 calculates all the days from the use date of the privilege indicated by the trend information to the next use date as the number of days indicating the use interval, and calculates the variance of those days. The calculated variance represents the variation in the privilege usage interval, and the smaller the variance, the smaller the variation in the privilege usage interval.

The effective period determination unit 204 makes the above determination using an effective period table in which the distribution of usage intervals and effective periods are associated with each other.
FIG. 13 shows an example of the validity period table of this modification. In the example of FIG. 13, the effective intervals of “T33”, “T32”, and “T31” are distributed (T31 <T32 <T33) to the dispersion of the usage intervals of “less than Th31”, “Th31 or more and less than Th32”, and “Th32 or more”. Are associated with each other. In this modification, T31 is a standard effective period, and T32 and T33 are extended effective periods.

  The effective period determination unit 204 uses the effective period table to set a longer period as the effective period than when trend information indicating the degree of variation in the use interval larger than the acquired trend information is acquired. (For example, the effective period T33 when the variance of the usage interval is less than Th31 is longer than the effective periods T32 and T31 when the variance of the usage interval is equal to or greater than Th31). By determining the effective period in this way, a user with a smaller variation in the use interval provides a longer effective period benefit.

  A user who has a small variation in the privilege use interval uses points at a fixed timing, so it is considered that he pays more attention to the validity period of the privilege than a user with a large variation. In this modified example, a user who is sensitive to this effective period (a user with small variation) is set as an extended effective period, and a user who is casual in the effective period (a user with a large variation) is set as a standard effective period, whereby the effective period of the privilege is set. The usage rate of the privilege can be controlled by changing the usage interval of the privilege for each user according to the degree of variation.

[2-4] Benefits Receiving Results As trend information, benefits receiving results (results of user receiving benefits) may be used. In this case, the trend information acquisition part 203 acquires the information showing the reception result of the privilege by a user as trend information. The information representing the reception result is, for example, provided privilege information accumulated in the trend information storage unit 202 (information indicating the provided points, the user ID of the benefit target user, the validity period, and the provided date of the benefit).

  Then, the valid period determining unit 204 determines a valid period having a length corresponding to the reception result indicated by the trend information acquired by the trend information acquiring unit 203. The effective period determination unit 204 performs this determination using an effective period table in which the reception record and the effective period are associated with each other. As the reception record, for example, an average value of points received every month is used.

  FIG. 14 shows an example of the validity period table of this modification. In the example of FIG. 14, the valid periods (T41 <T42 <T43) of “T41”, “T42”, and “T43” are included in the reception results of “less than Th41”, “Th41 or more and less than Th42”, and “Th42 or more”, respectively. It is associated. In this modification, T41 is a standard effective period, and T42 and T43 are extended effective periods.

  The effective period determination unit 204 determines a longer period as an effective period by using this effective period table, compared to the case where trend information indicating a reception record less than the acquired trend information is acquired (for example, The effective period T43 when the average value of the monthly receiving points is equal to or greater than Th42 is longer than the effective periods T42 and T41 when the average value is less than Th42). As the effective period is determined in this way, the longer the effective period of benefits is provided to the user who has received more benefits.

  A user who has a large number of benefits received has more points to expire when the valid period expires, so it can be considered that he / she pays more attention to the valid period of benefits than a user who has few received results. In this modified example, the user who is sensitive to this effective period (a user who has received a lot of records) is set as the extended effective period, and the user who is casual in the effective period (a user who has a low record of receiving) is set as the standard effective period, so that the benefit is effective. It is possible to control the use rate of the privilege by changing the period according to the reception result of the privilege for each user.

  In addition to the average value of points received every month, the benefits received frequency, privilege receiving frequency, average receiving points (average receiving points per time) or average receiving points rate (per time) The average value of the ratio of receiving points to all points) may be used. Regarding the average receiving points and the average receiving point rate, the extended effective period may be the effective period of the user who has received a lot of benefits, as in the above example.

  However, with regard to the receiving frequency of benefits, users who receive less points (reception frequency), that is, users who receive points only occasionally, are more effective because the percentage of points that expire after one validity period expires is larger. It is considered that the user is sensitive to the period. Therefore, it is good to make the effective period of a user with few reception results of a privilege into an extended effective period. Thereby, in any case, the effective period of a privilege can be varied for each user according to the reception result of a privilege, and the utilization rate of a privilege can be controlled.

[2-5] Usage Conditions In each of the above examples, the effective period is changed according to the trend information. However, the usage conditions may be changed as well.
FIG. 15 shows a functional configuration of the privilege providing system 1a of the present modification. In FIG. 15, illustration of some functions not related to the description is omitted. The privilege providing system 1a includes a privilege information server device 20a, and the privilege information server device 20a includes a use condition determining unit 208 in addition to the units illustrated in FIG.

  In this modification, the effective period determination unit 204 supplies the determined effective period to the use condition determination unit 208. The use condition determining unit 208 determines a condition according to the length of the effective period determined by the effective period determining unit 204 as the use condition of the privilege. The use condition determining unit 208 is an example of the “condition determining unit” in the present invention. The use condition determining unit 208 performs this determination using a use condition table in which the effective period and the use condition are associated with each other.

  FIG. 16 shows an example of the use condition table. In the example of FIG. 16, “Store restriction: None, Product restriction: None”, “Store restriction: None, Product restriction:“ T51 ”,“ T52 ”, and“ T53 ”are valid periods (T51 <T52 <T53). The usage conditions of “clothing only” and “store restriction: large-scale shop only, product restriction: clothing only” are associated with each other. In this modification, T51 is a standard effective period, and T52 and T53 are extended effective periods.

  The use condition determining unit 208 uses the use condition table to determine a use condition that restricts the available opportunity as compared to a case where an effective period shorter than the determined effective period is determined (for example, an effective condition). In the usage conditions when the period is T53, the store and the merchandise that can use the privilege are limited, and the available opportunities are limited compared to the usage conditions when the validity period is T52 and T51). The privilege information generating unit 205 generates privilege information indicating the privilege of the effective period determined by the effective condition determining unit 204 under the usage condition determined by the usage condition determining unit 208, and the provided privilege information output unit 206 is The privilege information generated in this way is output.

  Increasing the effective period leads to improvement of user satisfaction, but also improves the use rate of benefits. As described above, the privilege provision system is operated by each store paying the cost of multiplying the sales price by the burden fee rate, but this burden fee rate is set assuming that a certain percentage of points will expire. Has been. Therefore, if the use rate of a privilege improves, the profit of the privilege provision system operator will decrease, which may lead to an increase in the burden fee rate. In this modification, while improving the user's satisfaction by extending the effective period, the opportunity for using the benefits is restricted at the same time, thereby suppressing an increase in the utilization rate of the benefits and reducing the profits of the operator. And the possibility of an increase in the burden rate.

  Note that the usage conditions according to the length of the validity period are not limited to the above. For example, a usage condition that determines the upper limit of the available points may be determined, or a usage condition that sets the upper limit as a certain percentage of the purchase price may be determined. As described above, the use condition determining unit 208 may determine a use condition that limits the amount of privilege that can be used as compared to a case where an effective period shorter than the determined effective period is determined. In this case as well, the possibility of a decrease in the profit of the operator and an increase in the burden fee rate can be suppressed.

[2-6] Trend information In each of the above examples, trend information that directly represents the utilization trend of the privilege is used. However, the present invention is not limited to this, and trend information that indirectly represents the utilization trend of the privilege is used. Also good. For example, user attributes such as gender, age, residential area, occupation, and hobby may be used as trend information that indirectly represents a utilization trend.

  To give a specific example, for example, it is considered that a woman is more likely to have a plan to use a privilege than a man, and the trend information acquisition unit 203 acquires the user's gender as trend information. The period determination unit 204 may determine a longer effective period in the case of women than in the case where the gender indicated by the acquired trend information is men. In addition, it is considered that the higher the age, the higher the planability of privilege use, and the trend information acquisition unit 203 acquires the user's age as the trend information, and the longer the age indicated by the trend information acquired by the validity period determination unit 204, the longer The validity period may be determined. Any kind of information may be used as the trend information as long as the user attribute has a slight correlation with the benefit utilization trend.

[2-7] Strength of Utilization Trend When determining the effective period, in addition to the utilization trend of the user's privilege represented by the trend information, the strength of the utilization trend may be further determined. In this case, the trend information acquisition unit 203 acquires trend strength information representing the strength of the user's privilege utilization trend represented by the trend information, in addition to the trend information representing the user's privilege utilization trend. As the trend strength information, for example, trend information that indirectly represents a privilege utilization trend such as the user attribute described above is used.

  For example, when trend information (for example, usage points, purchase price, and point total) representing the level of planning for a user's privilege use is acquired, the user attribute ( For example, the gender of the user) is used as the tendency strength information. The effective period determination unit 204 sets a period of a length corresponding to the utilization tendency in which the strength represented by the acquired tendency strength information is reflected on the utilization tendency of the user's privilege utilization represented by the acquired trend information. Determine as.

  Specifically, the validity period determination unit 204 determines the number of fractional payments / low-value total point payments represented by the acquired usage points, purchase price, and point total, and further planning if the user's gender is female. Is 0.5 times (because the smaller the number of times, the higher the plan for using the privilege of the user), and 1.0 for men. By doing so, even if users with the same number of fractional payments and low-value all-point payments are among men, where the plan for using benefits is “medium” for men, the plan for using benefits is high for women. Can become “high”.

  As a result, even among users who are determined to have the same utilization tendency only with the trend information, a different utilization tendency is determined depending on the strength represented by the trend strength information, and the validity period of the privilege changes. By determining the user's usage tendency based on a plurality of pieces of information in this way, it is possible to more accurately determine the user's usage tendency and to determine the usage rate of the benefit than when determining the usage trend using only the trend information Can be used to control

  In the above example, the trend information that indirectly represents the utilization trend of the privilege is used as the trend strength information. However, even if the trend information that directly represents the utilization trend of the privilege is used as the trend strength information. Good. This is because the trend information represents the utilization tendency of the user's privilege and sometimes represents the strength of the utilization tendency.

[2-8] Kind of privilege Although points are provided to the user as a privilege in each of the above examples, the present invention is not limited to this. For example, privileges such as coupons, gift certificates, discount tickets, mileage, novelty, etc. may be provided. Any of them can provide users with value such as discounts on product prices, products other than purchased products (so-called extras), and product grade improvements (airplane seats and hotel room upgrades). Good.

  Also, the form of provision of benefits is not limited to the above. The privilege may be provided to the user in the form of paper (for example, coupon, gift certificate, discount ticket, etc.) or may be provided in the form of electronic data (electronic coupon, mileage, etc.). In the case of electronic data, the privilege information is output to the user terminal and the store terminal as in the embodiment, but in the case of paper, the privilege information is output to, for example, the system of the business operator that prints the paper. Just do it.

[2-9] Apparatus for Implementing Each Unit The apparatus for realizing each function illustrated in FIG. 4 and the like is not limited to the apparatus illustrated in those drawings. For example, one device may realize each function included in the store terminal 10 and the privilege information server device 20, or three or more devices may share and realize each function. For example, the privilege information server device may perform the determination of the validity period, and another information processing device may generate and output the privilege information. In short, as long as these functions are realized as the entire privilege providing system, the privilege providing system may include any number of devices.

[2-10] Category of Invention The present invention can be understood as an information processing system such as a privilege providing system including these devices in addition to information processing devices such as a privilege information server device, a user terminal, and a store terminal. In addition, the present invention can be understood as an information processing method for realizing processing performed by each device, or as a program for causing a computer that controls each device to function. This program may be provided in the form of a recording medium such as an optical disk in which it is stored, or may be provided in the form of being downloaded to a computer via a network such as the Internet, installed and made available for use. May be.

[2-11] Processing Procedures, etc. The processing procedures, sequences, flowcharts, and the like of each embodiment described in this specification may be switched in order as long as there is no contradiction. For example, the methods described herein present the elements of the various steps in an exemplary order and are not limited to the specific order presented.

[2-12] Handling of input / output information, etc. Input / output information, etc., may be stored in a specific location (for example, a memory) or managed by a management table. Input / output information and the like can be overwritten, updated, or additionally written. The output information or the like may be deleted. The input information or the like may be transmitted to another device.

[2-13] Software Software, regardless of whether it is called software, firmware, middleware, microcode, hardware description language, or another name, is an instruction, instruction set, code, code segment, program code, program , Subprograms, software modules, applications, software applications, software packages, routines, subroutines, objects, executable files, execution threads, procedures, functions, etc. should be interpreted broadly.

  Also, software, instructions, etc. may be transmitted / received via a transmission medium. For example, software may use websites, servers, or other devices using wired technology such as coaxial cable, fiber optic cable, twisted pair and digital subscriber line (DSL) and / or wireless technology such as infrared, wireless and microwave. When transmitted from a remote source, these wired and / or wireless technologies are included within the definition of transmission media.

[2-14] Information, Signals The information, signals, etc. described herein may be represented using any of a variety of different technologies. For example, data, commands, commands, information, signals, bits, symbols, chips, etc. that may be referred to throughout the above description are voltages, currents, electromagnetic waves, magnetic fields or magnetic particles, light fields or photons, or any of these May be represented by a combination of

[2-15] System, Network As used herein, the terms “system” and “network” are used interchangeably.

[2-16] Meaning of “based on” As used herein, the term “based on” does not mean “based only on”, unless expressly specified otherwise. In other words, the phrase “based on” means both “based only on” and “based at least on.”

[2-17] “and”, “or”
In the present specification, for a configuration that can be implemented by either “A and B” or “A or B”, a configuration described in one expression may be used as a configuration described in the other expression. For example, when “A and B” is described, it may be used as “A or B” as long as it is feasible without inconsistency with other descriptions.

[2-18] Variations of Aspect, etc. Each embodiment described in this specification may be used alone, in combination, or may be used by switching according to execution. In addition, notification of predetermined information (for example, notification of being “X”) is not limited to explicitly performed, but is performed implicitly (for example, notification of the predetermined information is not performed). Also good.

  Although the present invention has been described in detail above, it will be apparent to those skilled in the art that the present invention is not limited to the embodiments described herein. The present invention can be implemented as modified and changed modes without departing from the spirit and scope of the present invention defined by the description of the scope of claims. Therefore, the description of the present specification is for illustrative purposes and does not have any limiting meaning to the present invention.

DESCRIPTION OF SYMBOLS 1 ... privilege provision system, 10 ... store terminal, 101 ... electronic payment processing part, 102 ... privilege provision instruction | indication part, 103 ... utilization privilege information output part, 20 ... privilege information server apparatus, 201 ... privilege process start instruction part, 202 ... Trend information storage unit 203 ... Trend information acquisition unit 204 ... Validity period determination unit 205 ... Bonus information generation unit 206 206 Provision privilege information output unit 207 Bonus management unit 208 208 Usage condition determination unit 30 User Terminal 301, privilege information display unit 302, change condition suitability determination unit 303, validity period change notification unit

Claims (10)

An acquisition unit that acquires trend information indicating a utilization trend of the privilege of the user;
A period determining unit that determines an effective period of a privilege to be provided to the user as a period according to a utilization tendency represented by the acquired trend information;
A generating unit that generates privilege information indicating the privilege of the determined effective period;
An information processing apparatus comprising: an output unit that outputs the generated privilege information. The acquisition unit acquires, as the trend information, information indicating a revocation result due to expiration of a validity period of a privilege provided to the user,
The information processing apparatus according to claim 1, wherein the period determining unit determines an effective period having a length corresponding to the expiration record indicated by the acquired trend information. The acquisition unit acquires, as the trend information, information indicating a high level of planning for using the privilege of the user.
The information processing apparatus according to claim 1, wherein the period determining unit determines an effective period having a length corresponding to a high degree of planning indicated by the acquired trend information. The acquisition unit acquires, as the trend information, information indicating a usage record of the user using the privilege,
The information processing apparatus according to any one of claims 1 to 3, wherein the period determination unit determines an effective period having a length corresponding to the usage record indicated by the acquired trend information. The privilege is used when purchasing goods provided in the form of goods or services,
The information processing apparatus according to claim 4, wherein the acquisition unit acquires, as the trend information, information indicating the usage record in the purchase of the product that provides a profit that exceeds a predetermined standard. The information processing apparatus according to claim 4, wherein the period determination unit determines an effective period having a length corresponding to a degree of variation in the use interval of the privilege indicated by the use record. The acquisition unit acquires, as the trend information, information indicating a reception result of the privilege by the user,
The information processing apparatus according to any one of claims 1 to 6, wherein the period determination unit determines an effective period having a length corresponding to the reception record indicated by the acquired trend information. A condition determining unit that determines a condition according to the determined length of the effective period as a use condition of the privilege;
The information processing device according to any one of claims 1 to 7, wherein the output unit outputs privilege information indicating the determined benefit period and the determined benefit rule. The generation unit generates information indicating the determined benefit for the validity period and the change condition for the validity period as the benefit information,
The output unit outputs the generated privilege information to a destination associated with the user,
When there is a notification indicating that the change condition indicated by the outputted privilege information is satisfied, the generation unit displays information indicating the privilege whose effective period is changed in a period different from the determined period. The information processing apparatus according to claim 1, which is generated as information. The acquisition unit acquires the first trend information and the second trend information representing the common usage trend,
The period determining unit determines, as the effective period, a period corresponding to a utilization trend obtained by correcting the utilization tendency represented by the acquired first trend information with the utilization tendency represented by the acquired second trend information. The information processing apparatus according to any one of claims 1 to 9.

Images