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    suwandi sumartias

    Change is a real challenge that should be faced, as well as democratization. Workers and employers will face changes or challenges that are not easy. The writing purpose, exploring the importance of social dialogue between workers and... more
    Change is a real challenge that should be faced, as well as democratization. Workers and employers will face changes or challenges that are not easy. The writing purpose, exploring the importance of social dialogue between workers and employers. The method used is a qualitative with case study tradition. The results showed, the number of workers' organizations that are growing rapidly as a symbol of democratization and still requires social dialogue as a forum for communication between workers and employers. Working relationship are often disrupted by different interpretations and understanding between employers and workers. The lack of openness and honesty in communication between workers and employers;
    This research focuses on government efforts to overcome food insecurity through online social media. The purpose of this study is to answer the question why did Indonesian government adopt e-government technology, and what are the policy... more
    This research focuses on government efforts to overcome food insecurity through online social media. The purpose of this study is to answer the question why did Indonesian government adopt e-government technology, and what are the policy implications for food security? This research results that the Indonesian government uses e-government to provide excellent service to the community. E-government innovation aims to improve the quality of service processes of government institutions so that people can control the work of government even if they are in conflict areas.
    Humas dalam lingkup pemerintahan tidak lagi sekedar unit kerja. Pejabat Humas Pemerintah harus diisi oleh orang-orang yang tepat. Dalam lingkungan lembaga riset pemerintah, Pejabat Humas bertanggungjawab dalam menyampaikan pesan-pesan... more
    Humas dalam lingkup pemerintahan tidak lagi sekedar unit kerja. Pejabat Humas Pemerintah harus diisi oleh orang-orang yang tepat. Dalam lingkungan lembaga riset pemerintah, Pejabat Humas bertanggungjawab dalam menyampaikan pesan-pesan komunikasi sains ke publik. Untuk menjalaninya, ada hal mendasar yang perlu disadari, yaitu motif. Penelitian ini bertujuan menemukan motif-motif menjadi pejabat Humas Pemerintah yang diungkapkan oleh sembilan informan. Para informan terdiri dari enam orang Pejabat Struktural Humas (eselon II dan III), serta tiga orang Pejabat Fungsional Pranata Humas. Kesembilan informan penelitian berasal dari tiga institusi riset, yaitu BATAN, BPPT, dan LAPAN. Melalui pendekatan fenomenologi, penelitian ini menyimpulkan bahwa motif menjadi pejabat Humas Pemerintah adalah motif penugasan dan peluang karir.
    Pangandaran merupakan salah satu kawasan wisata di wilayah Timur Jawa Barat bagian Selatan yang terus dikembangkan oleh pemerintah daerahnya. Selama ini, destinasi wisata di kabupaten Pangandaran yang terkenal hanya berupa wisata pantai... more
    Pangandaran merupakan salah satu kawasan wisata di wilayah Timur Jawa Barat bagian Selatan yang terus dikembangkan oleh pemerintah daerahnya. Selama ini, destinasi wisata di kabupaten Pangandaran yang terkenal hanya berupa wisata pantai (Pantai Pangandaran, Pantai Pasir Putih, Pantai Batu Karas, Pantai Karang Nini, dan Pantai Batu Hiu), dan cagar alam saja, pada hal selain itu terdapat pula destinasi wisata yang sangat potensial berupa wisata budaya, baik yang ada di wilayah pantainya maupun di aktivitas budaya di kawasan perbukitan berupa situs-stus dan ritual-ritual sunda buhun. Perpaduan kawasan destinasi wisata alam dan budaya ini yang sangat potensial untuk dikembangkan menjadi kawasan detinasi wisata berbasis geopark di kabupaten Pangandaran. Untuk mewujudkan destinasi wisata geopark di kabupaten Pangandaran tersebut diperlukan peningkatan pengetahuan dan keterampilan komunikasi pariwisata khusunya bagi penggiat wisata yang memiliki kepedulian terhadap pengembangan destinasi wisata berbasis geopark, karena kemampuan dan keterampilan komunikasi pariwisata menjadi nilai tambah yang dimiliki oleh masyarakat yang mengedepankan konsep keselarasan antara para stakeholders, yaitu pemerintah, masyarakat, dan investor. Untuk itu, anggota kelompok penggiat wisata tersebut mendapatkan pengetahuan dan keterampilan dalam bentuk kegiatan pelatihan komunikasi pariwisata dengan modal dasar sudah ada yaitu kekayaan alam bahari yang cukup beragam. Berdasarkan permasalahan awal dari hasil pengamatan di lapangan dan yang dihadapi oleh anggota kelompok penggiat wisata di wilayah kecamatan Parigi kabupaten Pangandaran yang telah dipaparkan sebelumnya, maka dirumuskan permasalahan yang menjadi urgensi kegiatan pengabdian ini, yaitu bagaimana pelayanan pariwisata yang dilakukan oleh anggota kelompok penggiat wisata melalui pelatihan komunikasi pariwisata yang berbasiskan teknologi informasi dan komunikasi di wilayah kecamatan Parigi kabupaten Pangandaran. Pelayanan komunikasi pariwisata tersebut diimplementasikan dengan sajian informasi yang diceritakan secara runtut (story telling) mulai dari sejarah obyek sampai dengan potensi daya tarik obyek yang dapat menarik minat wisatawan yang sesuai dengan penulisan berita wisata. Hasil dari pelatihan ini menunjukkan bahwa Pelatihan storytelling dapat membangun pemahaman anggota Kompepar, membangkitakn perasaan suka, dan membangun kesediaan anggota Kompepar untuk belajar dan berkarya mensosialisakian destinasi wisata.
    The change of a country towards a better and superior direction, of course, begins with the availability of quality human resources and superior mastery of science and communication / information technology. The purpose of the research is... more
    The change of a country towards a better and superior direction, of course, begins with the availability of quality human resources and superior mastery of science and communication / information technology. The purpose of the research is to find out the motives, meanings and experiences of communication between teachers and students in elementary schools in Bandung City/Regency. The research method uses the phenomenological tradition, with key informants from elementary school teachers of SDN Banjarsari, Bandung City and Cibiru Laboratory Elementary School, Bandung Regency. The (interim) research results show that informants in two elementary schools in Bandung City and Bandung Regency have realized that Education in the industrial era 4.0 is understood as an effort to increase the digitization of communication and information in the field of education. The learning process is closely related to the independent curriculum. Learners continue to strive to have creative, innovative and competitive skills and abilities related to the challenges of learning communication technology that is very fast. Basic education is a strategic opportunity and challenge to meet the rapid changes in society. Making learners who understand some of the problems of society critically and are able to provide good and appropriate solutions. The research recommendation is the need for commitment and sustainability of basic education organizers to continue to improve knowledge and skills related to the development of learning communication technology in accordance with the objectives of basic education in the industrial era 4.0.
    Pagoda as a cultural product and religious institution that must be maintained as a national cultural treasure. Siu Hok Bio Temple is one of the oldest temples in Semarang. The pagoda is able to maintain the authenticity of the building... more
    Pagoda as a cultural product and religious institution that must be maintained as a national cultural treasure. Siu Hok Bio Temple is one of the oldest temples in Semarang. The pagoda is able to maintain the authenticity of the building and the values of Chinese culture and Taoist religious values, and even become a center of reference for the culture and values of Taoism. However, there are concerns about its sustainability because there is no younger generation who want to continue their cultural and religious values. Starting from this, this research wants to examine by focusing on the efforts of pagodas to maintain their existence as centers of Chinese culture and Taoist values in areas where the majority are of other religions. This research uses a theoretical approach through the perspective of social exchange evolution theory developed by Sillar, 2019 and ICT (Integrative Communication Theory) theory, 2005. The research method uses subjective interpretive research, a qualitat...
    Civilization and culture become significant entities in the historical development of human life. The rapid development of information and communication technology (ICT) has changed the structure of social life in society, including the... more
    Civilization and culture become significant entities in the historical development of human life. The rapid development of information and communication technology (ICT) has changed the structure of social life in society, including the preservation of Ormatan arts. One of the practical efforts in the preservation of the art of Ormatan is through the media of documentation that utilizes the sophistication of today's technology. Tarawangsa art, as Sumedang's original art, began to be rarely performed by the young generation in the village of Rancakalong in particular and Sumedang Regency in general. Therefore, an interactive documentation media is needed to be able to be used as a reference and perpetuation of the Ormatan Tarawangsa art to remain sustainable. One such media is virtual reality (VR). The purpose of designing VR media is to help cultural and cultural actors to have an effective media in socializing the native culture of a particular area so that the moral values...
    East Nusa Tenggara Province is one of the provinces in Indonesia which has excellent tourism potential. At present, the Government of Indonesia is trying to exploit the various possibilities in the region to support the world's... more
    East Nusa Tenggara Province is one of the provinces in Indonesia which has excellent tourism potential. At present, the Government of Indonesia is trying to exploit the various possibilities in the region to support the world's tourism destinations. Sophia is alcoholic liquor with 40% content. Sophia is a local folk liquor in East Nusa Tenggara, officially branding by the Indonesian government through the East Nusa Tenggara Provincial Government. This study refers to Branding's potential, which is the primary goal of comparing these products— in this study, using a qualitative descriptive approach. This research reviews the marketing strategy of the branding sopi, which is the result of local wisdom of the local community that has passed down for generations.
    This research entitled "The implementation of Community Development policy at Industrial enterprise and Institutions in West Java inquired by employing quantitative technique of path analysis". The purpose of this research is to... more
    This research entitled "The implementation of Community Development policy at Industrial enterprise and Institutions in West Java inquired by employing quantitative technique of path analysis". The purpose of this research is to observe the impact of community development program by institutions and industrial enterprises on public participation rate towards development. Research method implemented for this research is explanatory survey research method which can be described as a research illustrating an event or situation. The theory being applied is diffusion innovation theory. The result of the research shows development of Community development program/CSR. There is a significant impact of 25.83% of program easily being understoodby public and there is a probability of 13.25% that the program would be carried out through public participation
    Concern and responsibility for company/industry is one concrete manifestation of external relations in the form of community development programs through Corporate Social Responsibility (CSR) in the form of intensive training to... more
    Concern and responsibility for company/industry is one concrete manifestation of external relations in the form of community development programs through Corporate Social Responsibility (CSR) in the form of intensive training to entrepreneurs, small and micro enterprises (UKMM) Traditional Batik craftsmen. In one implementation of CSR programs PT. Indocement Tunggal Perkasa is doing activities to educate, train and provide capital to the rural artisans of traditional batik Cirebon palimanan Ciwaringin districts by utilizing renewable natural resources. The results of this CSR program showed to significan an increase in economic aspect, social aspect and environmental aspect awareness to the community about the PT. Indocement Tunggal Perkasa Tbk. Abstrak Kepedulian dan tanggung jawab perusahaan/industri merupakan salah satu wujud nyata dari eksternal relations berupa program pemberdayaan masyarakat melalui kegiatan Corporate Social Responsibility (CSR) dalam bentuk pembinaan intensif...
    Kualitas layanan dari kaca mata pemasaran merupakan faktor penting dalam pembentukan loyalitas pelanggan yang membuat perusahaan harus terus berinovasi serta siap untuk memberikan pelayanan prima kepada pelanggan terkait kegiatan... more
    Kualitas layanan dari kaca mata pemasaran merupakan faktor penting dalam pembentukan loyalitas pelanggan yang membuat perusahaan harus terus berinovasi serta siap untuk memberikan pelayanan prima kepada pelanggan terkait kegiatan perusahaan untuk membentuk loyalitas pelanggan untuk terus menggunakan produk perusahaan tersebut. Penelitian ini bertujuan untuk mengetahui Bagaimana tingkat kualitas layanan customer service BPJS Kesehatan Cabang Bandung dengan kepuasan pengguna kartu BPJS terhadap layanan pengaduan BPJS. Penelitian ini merupakan penelitian deskriptif dengan menggunakan metode survey.Berdasarkan hasil penelitian, peneliti menyarankan agar petugas BPJS call center memiliki jaringan yang terintegrasi dengan petugas BPJS yang berada di rumah sakit dengan cara melakukan pengembangan teknologi informasi berbasis IT agar setiap keluhan dari pasien BPJS dapat secara langsung diterima oleh petugas BPJS di rumah sakit, petugas BPJS call center melakukan pengembangan pada sistem pe...
    Penelitian ini berusaha untuk memperluas kajian dari teori praktek sosial Bourdieu, yaitu kuasa simbolik bekerja melalui kata-kata dengan tanpa dikenali/tanpa disadari. Tetapi, adanya capital power yang dimiliki aktor dominan, maka akan... more
    Penelitian ini berusaha untuk memperluas kajian dari teori praktek sosial Bourdieu, yaitu kuasa simbolik bekerja melalui kata-kata dengan tanpa dikenali/tanpa disadari. Tetapi, adanya capital power yang dimiliki aktor dominan, maka akan mempergunakan cara lain selain kata-kata untuk mengkonstruksi realitas politik seperti yang diinginkan. Kajian akan menegaskan dominasi aktor dalam menstruktur arena konflik politik dalam bentuk lain. Dengan mengambil kasus pada konflik internal PDI era rezim Orde Baru, maka konflik dipahami sebagai bentuk integrasi politik yang dilakukan rezim kekuasaan dalam menjamin posisi status quo. Bagi PDI pendukung Megawati, konflik internal dipersepsi sebagai rekayasa dari rezim Orba untuk meminggirkannya dalam arena politik. Untuk itu mereka mengadakan perlawanan. Melalui metode pendekatan sejarah dan analisa penafsiran kritis, didapatkan kesimpulan, instrumen bahasa sebagai daya untuk menstruktur realitas tidak sanggup menetapkan doxa/konsensus seperti yan...
    Tindakan pelanggaran perjanjian bilateral tahun 2005 oleh masyarakat Timor Leste memasuki lahan Naktuka sebagai area netral di antara perbatasan kedua negara, menimbulkan kecemasan dan mendorong masyarakat Netemnanu Utara (Indonesia)... more
    Tindakan pelanggaran perjanjian bilateral tahun 2005 oleh masyarakat Timor Leste memasuki lahan Naktuka sebagai area netral di antara perbatasan kedua negara, menimbulkan kecemasan dan mendorong masyarakat Netemnanu Utara (Indonesia) untuk mengambil tindakan anarkis. Sebagai antisipasi, diperlukan peran pemerintah Indonesia untuk menjalin komunikasi dengan masyarakat perbatasan melalui lembaga terkait, khususnya Badan Pengelola Perbatasan (BPP) Kabupaten Kupang yang bertanggung jawab mengurus wilayah perbatasan negara di wilayah Kabupaten Kupang. Penelitian ini bertujuan untuk mengetahui komunikasi sosial antara pihak BPP Kabupaten Kupang dengan masyarakat Netemnanu Utara berdasarkan jenis, proses, tahapan penerimaan informasi oleh masyarakat, dan karakteristik masyarakat Netemnanu Utara dalam mengadopsi informasi mengenai persoalan tersebut. Metode penelitian menggunakan kualitatif dengan pendekatan studi kasus. Hasil penelitian menunjukkan bahwa komunikasi sosial antara masyarakat...
      This study aims to describe a dance artist, Memey Maria, in preserving and inherit Sumedang classical dance to the younger generation and explore cultural literacy process she went through in loving the Sumedang classical dance.... more
      This study aims to describe a dance artist, Memey Maria, in preserving and inherit Sumedang classical dance to the younger generation and explore cultural literacy process she went through in loving the Sumedang classical dance. Occupied descriptive qualitative methods with a phenomenological approach, the process of collecting data is done through interviews, direct observation, and document review. The results showed that Memey's efforts to maintain the classical dance of Sumedang were based on her love for Sundanese culture since she was a kid. Memey interacts and communicates with Sundanese around her every day. She learned Sumedang classical dance from the maestro, Raden Ono Lesmana Kartadikusumah. The regeneration process is done by teaching the dance to students at Universitas Sebelas April (Unsap), Sumedang. Although there were fewer participants, Memey still exited in teaching the dance to female students. The conclusion of this study shows that communication plays an...
    Judul Penelitian “Kegagalan Para Politisi Dalam Pileg 2009”, Studi Fenomenologi tentang Para Politisi yang Gagal menjadi Caleg 2009 di Kecamatan Rancaekek Kabupaten Bandung.Penelitian bertujuan untuk mengetahui:Konstruksi makna peran diri... more
    Judul Penelitian “Kegagalan Para Politisi Dalam Pileg 2009”, Studi Fenomenologi tentang Para Politisi yang Gagal menjadi Caleg 2009 di Kecamatan Rancaekek Kabupaten Bandung.Penelitian bertujuan untuk mengetahui:Konstruksi makna peran diri para caleg yang gagal sebagai politisi dalam keluarga dan masyarakat; Motif yang mendorong para caleg untuk menjadi politisi; Makna kegagalan para politisi sebagai caleg. Metode yang digunakan melalui pendekatan kualitatif dengan tradisi fenomenologi. Informan kunci sebanyak 5 orang politisi yang gagal menjadi caleg DPRD Kabupaten Bandung yang berasal dari Wilayah Rancaekek.Hasil Penelitian menunjukkan bahwa para informan menyadari benar tentang makna diri sebagai politisi, anggota keluarga dan masyarakat; motif utama yang muncul ke permukaan dari para informan untuk menjadi caleg adalah untuk menjadi anggota legislatif sebagai penyampai aspirasi rakyat dan ingin terlibat langsung dalam penentuan kebijakan dan UU yang mampu membawa perubahan bagi m...
    The  aim of the research  to create the model of social construction of textile labor about  Demonstration and view of labor relations that is expected. The method used is  qualitative method with phenomenology tradition.  The research... more
    The  aim of the research  to create the model of social construction of textile labor about  Demonstration and view of labor relations that is expected. The method used is  qualitative method with phenomenology tradition.  The research subjects are  10 labor consist of 4 textile labor and 6  labor activists in  Kabupaten  Bandung , in  criteria that the informant have ever and always get  involved  in every demonstration. Through  depth interviews and observation, gained the informant ‘s statements  of experiences, comprehension, behavior and  communication meaning The research has been being carried out  since  2006. The result of the research  indicates that labor’s comprehension about demonstration is not only the secret and main weapon to  fight for their better fate. The labor realize that demonstration is important but it is not the only way to express of  their aspiration. Bipartite communication (labor-industrialist)  in form of  negotiation is better way. Demonstration is done  when  there is a deadlock  situation in  communication and negotiation between labor and industrialist. Demonstration  also happen  when the governments on the industrialist side or it ignore the labor’s need. Labor demonstration is   social link of a long history: Class politic; exploitation; domination of bourgeois; fight of practical interest, ideology and culture in productive relations. The reason of the textile labor demonstration is caused of wage system and  basic needs as human being, family and collective. Industrialist’s awareness of labor’s  life improvement is still low. Communication meaning  of demonstration: communication gap, exploitation, discrimination, pressure and powerlessness of labor.
    Social conflicts that occur in several areas in Indonesia lately, one of them is caused by the weakness of law certainty. This is feared to threaten the integration of the Republic of Indonesia. This study aims to determine the factors... more
    Social conflicts that occur in several areas in Indonesia lately, one of them is caused by the weakness of law certainty. This is feared to threaten the integration of the Republic of Indonesia. This study aims to determine the factors that affect social conflict in Manis Lor village in Kuningan district. The method used the explanatory quantitative methods, the statistical test Path Analysis. The study population was a formal and informal community leaders (village chief, clergy, and youth), and the people who involved in a conflict in Manis Lor village Kuningan regency. The result shows a) There is no significant influence between social identity factors with social conflict anarchist. b) There is significant influence between socio-economic factors with social conflict anarchists. c) There is no significant influence between the credibility factor anarchist leaders with social conflict. d) There is no significant influence between the motive factor with anarchist social conflict....
    Era reformasi dan globalisasi telah mendorong perubahan massif dalam pemahaman dan praktik politik masyarakat Indonesia. Praktik politik berada dalam ranah komersialisasi luar biasa, kegiatan pemasaran, kampanye dan iklan politik dalam... more
    Era reformasi dan globalisasi telah mendorong perubahan massif dalam pemahaman dan praktik politik masyarakat Indonesia. Praktik politik berada dalam ranah komersialisasi luar biasa, kegiatan pemasaran, kampanye dan iklan politik dalam berbagai media (massa, nirmassa dan media online). Situasi ini diperkuat oleh para opinion leader, organisasi politik, ekonomi, sosial budaya dan keagamaan yang turut menjadi agen dan aktor politik yang sangat berpengaruh dan menempatkan politik menjadi panglima. Media massa dan media sosial memiliki kekuatan besar sebagai pembentuk opini, fungsi pendidikan politik dan perubahan, selain menghibur dan informasi secara netral, fair, profesional dan bertanggung jawab, alih-alih terjebak kepentingan bisnis politik para kandidat dan parsial. Sementara kualitas SDM politisi dan pengetahuan serta kesadaran warga tentang politik masih jauh dari profesional, bahkan menjadi antiklimaks, di mana maraknya pelanggaran etika, hukum dan moral (KKN, konflik sosial, m...
    The development of communication and information technology supports the use of various media to convey messages or information to the public. Therefore, the National Police of the Republic of Indonesia, as one of the largest institutions... more
    The development of communication and information technology supports the use of various media to convey messages or information to the public. Therefore, the National Police of the Republic of Indonesia, as one of the largest institutions in Indonesia, is expected to be proactive in utilizing new media to utilize information. Various new policies will be implemented, including using the NCO as the spearhead of public communication in this digital era. However, these non-commissioned officers are uncomfortable sitting in their position as public relations officers who act as police communicators with digital technology that accompanies their work. This study explores the adaptation process carried out by young non-commissioned officers who manage police communications through social media and the obstacles they face in the adaptation process. To explore these activities, the researchers will use two theories: technological adaptation and the Social Construction of Technology. This re...
    Kampung Naga, also called Naga Village, is a customary community that still preserves the traditions of their ancestors, which in this case is the Sundanese culture. They live adjacent to nature, believe that it is a gift from God, and... more
    Kampung Naga, also called Naga Village, is a customary community that still preserves the traditions of their ancestors, which in this case is the Sundanese culture. They live adjacent to nature, believe that it is a gift from God, and based on this concept, they consider natural disasters as causes of bad human behavior. This belief exists because the village does not only live in nature but with it as well, and as a customary community, they have their ways of managing it. Therefore, this research aims to determine the myths and ethos associated with environmental communication activities. It also tries to identify the role of traditional leaders in transmitting cultural values to the younger generation through these activities. The results showed that the Naga Village community uses myths and ethos for environmental communication through the Pamali concept and by living with nature. They are also good role models in inheriting values, which become tools to awaken the community an...
    For the people of East Java, Nahdlatul Ulama (NU) is not just a symbol of the organization. It is an interpretation of religious teachings in practicing politics. Although Nahdlatul Ulama (NU) was created by religious figures, it was not... more
    For the people of East Java, Nahdlatul Ulama (NU) is not just a symbol of the organization. It is an interpretation of religious teachings in practicing politics. Although Nahdlatul Ulama (NU) was created by religious figures, it was not designed to place religion as an ideology or an Islamic party. Nahdlatul Ulama (NU) is an open organization in the sense of across religions, ethnicities, races, and groups manifested in the form of a vision, mission, struggle program, membership, and leadership. This research uses the qualitative method with inductive thinking. Indepth interviews provided data collection, and data analysis was based on the subjective researchers' interpretation. Herbert Blumer's symbolic interaction theory is very relevant to be used as a tool for analysis. It is also assisted using the constructivism paradigm that explains how events or reality are created and how reality is symbolically shaped by the nahdliyin (members of Nadhlatul Ulama) in East Java. Th...
    Selama masa kampanye pilpres tahun 2014, tercatat 95 juta kicauan terkait pemilu telah dikicaukan oleh pengguna Twitter di Indonesia. Salah satu penyebabnya adalah kontribusi dari kicauan akun Twitter pendukung kedua capres. Penelitian... more
    Selama masa kampanye pilpres tahun 2014, tercatat 95 juta kicauan terkait pemilu telah dikicaukan oleh pengguna Twitter di Indonesia. Salah satu penyebabnya adalah kontribusi dari kicauan akun Twitter pendukung kedua capres. Penelitian ini bertujuan untuk mengidentifikasi bagaimana format kicauan yang diunggah oleh kedua pendukung capres. Dengan menggunakan metode kualitatif berupa Critical Technocultural Discourse Analysis (CTDA) terhadap kicauan akun Twitter pendukung capres, penelitian ini menemukan bahwa secara umum, terdapat kesamaan format kicauan yang digunakan oleh kedua pendukung capres. Selain menggunakan kicauan tunggal (twit) ditemukan pula kicauan dengan format kultwit dan twitwar. Keberadaan kedua format tersebut sekaligus menunjukkan bagaimana budaya kolektivisme (guyub) masyarakat Indonesia mampu bertransformasi di ranah digital Twitter.

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