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    She-I Chang

    ABSTRACT This paper investigates the internal control mechanism of intelligent manufacturing (IM) by using a production cycle perspective. The “Intelligent Automation for Manufacturing and Service Industries Promotion” is used to upgrade... more
    ABSTRACT This paper investigates the internal control mechanism of intelligent manufacturing (IM) by using a production cycle perspective. The “Intelligent Automation for Manufacturing and Service Industries Promotion” is used to upgrade intelligent automation and to adjust the industrial structure of Taiwan’s manufacturing industry in 2010. This study collects and codes relevant literature under the grounded theory. A literature review related to internal control and IM is utilized to construct a prototype of the IM internal control mechanism. The prototype is then revised using an expert questionnaire. The finalized establishment of the IM internal control mechanism consists of nine dimensions and 43 control items. Finally, the multi-case is applied to assess the feasibility of the mechanism within the production cycle under IM circumstances. The results of this study show that the mechanism would be beneficial in achieving the operating strategies and objectives of the manufacturing industry regarding the implementation of IM.
    This article reports a case study that examined the introduction of the SAP Financials system in five closely related Queensland Government agen- cies. Though SAP Financials have been in place in these agencies since late 1998, new issues... more
    This article reports a case study that examined the introduction of the SAP Financials system in five closely related Queensland Government agen- cies. Though SAP Financials have been in place in these agencies since late 1998, new issues associated with the ongoing support and evolution of the system continue to arise. A three-round, non-anonymous, Delphi-type sur- vey was designed to
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    ABSTRACT
    ABSTRACT This study aimed to assist the Taiwanese government in evaluating the effectiveness of risk management policies. A total of 74 assessment items on the risk management of public administration were selected from relevant studies... more
    ABSTRACT This study aimed to assist the Taiwanese government in evaluating the effectiveness of risk management policies. A total of 74 assessment items on the risk management of public administration were selected from relevant studies and self-assessment questionnaires were distributed to agencies under the Executive Yuan in Taiwan. The data provided by experts from these agencies were analyzed using the focus group method. The findings can serve as effective assessment criteria for the government to ensure risk management implementation and to monitor the effectiveness of public administration.
    ... [13] F. Mueller-Veerse, Mobile Commerce Report, Durlacher Research Ltd., London, 2000 [14] EWT Nagi and A. Gunasekaran, “A Review for ... 238-241 [17] S. Sathish, S. Pan, and K. Raman, “Using Stakeholder Theory to Analyze knowledge... more
    ... [13] F. Mueller-Veerse, Mobile Commerce Report, Durlacher Research Ltd., London, 2000 [14] EWT Nagi and A. Gunasekaran, “A Review for ... 238-241 [17] S. Sathish, S. Pan, and K. Raman, “Using Stakeholder Theory to Analyze knowledge Sharing During Enterprise Systems ...
    Research Interests:
    RFID technologies represent a common standard for data storage and retrieval that could improve collaboration and data sharing between non-competing organizations. With the advent of RFID (radio frequency identification), organizations... more
    RFID technologies represent a common standard for data storage and retrieval that could improve collaboration and data sharing between non-competing organizations. With the advent of RFID (radio frequency identification), organizations have the opportunity to rethink how their organization will be. Unlike companies in the United States and Europe which are mandated by large retailers or government departments, most Taiwan companies
    A Delphi survey of ERP lifecycle implementation, management and support issues was conducted within five closely related agencies of the Queensland government. The five agencies each implemented SAP Financials at around the same time... more
    A Delphi survey of ERP lifecycle implementation, management and support issues was conducted within five closely related agencies of the Queensland government. The five agencies each implemented SAP Financials at around the same time using the services of a common implementation partner. Responses were elicited from ERP project participants, managers at the agencies, and from users of the financial systems. Valid questionnaires were returned from 61 respondents in the first round survey (response rate = 52%) that yielded 274 perceived issues. Through three rounds of the Delphi survey, these issues have been summarised and categorized into 10 major issue categories (with 38 sub-issues). Lessons drawn from this study will assist in understanding the ERP lifecycle, specific characteristics of the public sector ERP lifecycle, and will provide insights into the strengths and weaknesses of ERP systems for public sector organizations.
    ... J. Mobile Communications, Vol. 8, No. ... The questionnaire in Round 2 adds the averages, means, and modes that indicate the levels of importance based on the replies of the experts in Round 1, and for ... The experts are from the... more
    ... J. Mobile Communications, Vol. 8, No. ... The questionnaire in Round 2 adds the averages, means, and modes that indicate the levels of importance based on the replies of the experts in Round 1, and for ... The experts are from the field of industries, academics, and the government. ...
    A commonly used research methodology for identifying and explicating IS key issues is the Delphi method. Through reference to a recently completed study of major issues relating to an Enterprise Resource Planning (ERP) system in the... more
    A commonly used research methodology for identifying and explicating IS key issues is the Delphi method. Through reference to a recently completed study of major issues relating to an Enterprise Resource Planning (ERP) system in the public sector, this paper describes an alternative Delphi-based methodology that addresses previously identified shortcomings of the traditional Delphi approach. More specific objectives of this paper are: to surface and address important issues in relation to the application of the Delphi method; to present a detailed description of the process for adapting and applying the alternative methodology described herein; and ultimately, to discuss the merits and shortcomings of the alternative methodology. (Taiwan). His current research is focused on ERP systems, with particular emphasis on the issues, challenges, and benefits associated with ERP life-cycle-wide implementation, management, and support. He also has methodological interest in the Delphi survey methodology. He has presented and published his research at several IS conferences and journals.
    When confronted with competitive strategies in a rapidly changing globalized environment, enterprises gradually shift from fighting their battles individually to engaging in more collaborative competition. However, for this particular... more
    When confronted with competitive strategies in a rapidly changing globalized environment, enterprises gradually shift from fighting their battles individually to engaging in more collaborative competition. However, for this particular period shift to the cooperative partnership paradigm, only a few empirical studies exist on implementing a practical strategy for collaborative commerce, such as collaborative product commerce (CPC). This research explores the
    A Delphi survey of ERP life cycle management issues was conducted within five agencies of the Queensland government. The five agencies each implemented SAP Financials at around the same time using the services of a common implementation... more
    A Delphi survey of ERP life cycle management issues was conducted within five agencies of the Queensland government. The five agencies each implemented SAP Financials at around the same time using the services of a common implementation partner. Responses were ...
    Pharmacy is a specialized service industry, with unique inherent risks different from other industries. The biggest risk source of the pharmacy industry is “Medication Error”. As our community enters into an aging society and the policy... more
    Pharmacy is a specialized service industry, with unique inherent risks different from other industries. The biggest risk source of the pharmacy industry is “Medication Error”. As our community enters into an aging society and the policy of separation of prescribing and dispensing gradually matures, the importance of drug safety of the community pharmacy increases. This study applies the grounded theory