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Learn what this status means and when you'll get your mail
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You just shipped out a package with USPS and go to check the tracking status. Huh, that’s weird. It says “Package Acceptance Pending”—what does that mean? “Package Acceptance Pending” is a common USPS tracking status that means the package is in a USPS truck or facility but hasn’t been sorted yet. Read on to learn more about this tracking status and what you can do about it.

Things You Should Know

  • “Package Acceptance Pending” means that USPS received your package, but it hasn't been scanned or sorted yet.
  • A “package acceptance pending” status is a good sign because it means that USPS has your package. Your mail will most likely still arrive on time.
  • If a package has a “Package Acceptance Pending” status for over 2 days, contact USPS Customer Service for assistance.
Section 1 of 5:

What does “Package Acceptance Pending” mean?

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  1. This is a common occurrence when shipping packages with USPS. If you check your package’s shipping status and it says “Package Acceptance Pending,” it means that the package was taken by USPS but is waiting to be shipped out. This status update is typically the first one you’ll get after sending out a package as the sender. The status will change to “Accepted” once the package is sorted and scanned by a USPS facility and shipped out.[1]
    • You may see this status if your package arrived in a larger bundle of mail, but hasn't been scanned or entered into the tracking system individually yet.
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Section 2 of 5:

Will your package be delayed if the acceptance is pending?

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Section 3 of 5:

What to Do If the Package Acceptance Is Pending

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  1. The best thing you can do when dealing with a “Package Acceptance Pending” status is to keep a watchful eye on the tracking.[3] If the status doesn’t change within 48 hours, contact USPS at 1 (800) 275-8777.[4]
    • Find your package’s tracking number on your shipping receipt or email confirmation. Then, enter the number into the USPS Tracking Page.
  2. USPS receives thousands of packages a day, and things can unexpectedly get delayed. So, if you see a “Package Acceptance Pending” status on your package, don’t panic. Take a deep breath and know it’ll likely update within 48 hours.
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Section 4 of 5:

When will you get a tracking status?

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  1. It’s not abnormal for it to take around 2 days for a status to pop up on your package’s tracking. USPS gets a lot of packages, so patience is key. If it takes more than 15 days to receive any status update, contact USPS for personalized assistance at 1 (800) 275-8777.[5]
    • Ultimately, “Package Acceptance Pending” is a good status. If your package doesn’t have any status even after a few days of shipping it out, it may be lost or stolen.
    • The best way to stay on top of your package’s status is to apply for USPS’s shipping insurance. This way, you’ll be covered if your package is stolen or lost.[6]

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About This Article

Aly Rusciano
Co-authored by:
wikiHow Staff Writer
This article was co-authored by wikiHow staff writer, Aly Rusciano. Aly Rusciano is a Creative Writer based outside of Nashville, Tennessee. She has over ten years of experience in creative, academic, and professional writing. Aly’s writing has been nationally recognized in the Sigma Tau Delta Rectangle and featured in Blue Marble Review, The Sunshine Review, PopMatters, and Cathartic Literary Magazine. She graduated from The University of Tennessee at Martin with a BA in English, focusing in Creative Writing and minoring in Theatre. This article has been viewed 14,904 times.
7 votes - 43%
Co-authors: 5
Updated: February 26, 2024
Views: 14,904
Categories: Postal System
Thanks to all authors for creating a page that has been read 14,904 times.

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