Communication Skills Class 10 Notes Important Points

Session 1: Method of Communication

What is Communication?

knowledge. Throughout the communication process, information can be shared orally, in writing or via the use of another
media.

There are several parts of the communication process

1. Sender: The person who initiates the communication and creates the message they want to transmit.
2. Message: The information or idea being conveyed by the sender.
3. Channel: The medium through which the message is transmitted, such as speech, text, or email.
4. Receiver: The person who receives and interprets the message.
5. Feedback: The response of the receiver to the message, which indicates whether the message was understood as
intended.
6. Context: The environment or situation in which the communication takes place, including physical, social, and cultural
factors.
*The following figure represents types of communication

Session 2: Verbal Communication

What is Verbal Communication?
In the verbal communication word and language is used to transmit a message. The verbal communication can done through
speaking or writing and can occur in various settings, including face-to-face conversations, phone calls, and video chats.
Types of Verbal Communication
There are several types of verbal communication:
1. Oral Communication: Using spoken words to convey a message, which can occur in face-to-face conversations,
phone calls, or video chats.
2. Written Communication: Using written words to convey a message, which can include emails, letters, memos, or text
messages.
3. Formal Communication: Structured communication that occurs in professional or official settings, such as business
meetings, job interviews, or presentations.
4. Informal Communication: Casual or relaxed communication that occurs in social situations, such as chatting with
friends or family members.
5. Nonverbal Communication: Communicating without using words, such as through body language, facial
expressions, or tone of voice.
6. Visual Communication: Using visual aids or images, such as diagrams, charts, or videos, to convey a message.
Advantages of Verbal Communication
Clearer: When compared to written communication, speaking might be more concise and straightforward.
Faster: When speaking to someone in person or over the phone, verbal communication might be quicker than writing.
Feedback: Verbal communication enables the speaker to receive immediate confirmation that their message has been
understood.
Personal Touch:
language can both communicate feelings and create a connection.
Flexibility: Verbal communication can be modified to fit the circumstance, for example, by utilising various voice tones
or changing the vocabulary to better suit the listener.
Builds Relationships: Relationships are strengthened through verbal communication, particularly in casual settings
when people can connect over similar interests and experiences.
Disadvantages of Verbal Communication

1. Misinterpretation: Verbal communication can be engaged to misunderstandings, as people may interpret words
differently or focus on different aspects of a message.
2. Lack of permanence: Verbal communication is often ephemeral, as it is not recorded or documented in the same way
as written communication. This can make it difficult to refer back to or use as evidence.
3. Limited audience: Verbal communication is often limited to the people who are present at the time of the
conversation, making it difficult to share information with a larger audience.
4. Cultural differences: Verbal communication can be affected by cultural differences, as different societies have
different communication styles and norms. This can lead to misunderstandings or difficulties in communication.
5. Emotional impact: Verbal communication can have a strong emotional impact, as the tone and delivery of words can
convey feelings and attitudes. This can lead to conflict or misunderstandings if people are not mindful of their words
and delivery.
Mastering Verbal Communication
Practice active listening: Active listening is a good skill to develop. Pay attention to what people are saying and try to
comprehend their viewpoints. This involves seeking clarification when necessary and refraining from interruptions.
Employ language that is concise and easy to understand: Be as concise and easy to understand as you can when
choosing your words. Avoid using jargon or other sophisticated terminology that could be confusing to others.
Pay attention to nonverbal cues: onverbal signs. Nonverbal cues
can enhance the meaning of words and improve the effectiveness of your message.
Think about your audience: Consider your audience when speaking and change your communication style as
necessary. To fit your audience, you might do this by altering your vocabulary, tone, and delivery.
 Be aware of your body language: Your posture, gestures, and facial expressions may all imply meaning and affect

Seek feedback: Ask for comments on your communication abilities, and be willing to accept helpful criticism. This
might help you pinpoint problem areas and gradually hone your communication abilities.
Session 3: Non-verbal Communication
What is Non-verbal Communicaton?
The use of body language, gestures, and other nonverbal signals to convey meaning or messages is known as nonverbal
communication. It is a crucial component of communication since it can provide spoken communication more meaning and
context as well as help transmit attitudes, emotions, and intentions.
Advantages of Non-verbal Communication

The message being delivered can be made more complex and clearer by using nonverbal communication to support or
augment spoken communication.
It can be utilised to convey feeling and intention more clearly than just words.
In social settings, it can be utilised to develop power dynamics as well as to build and maintain connections.
It can be used to communicate information in circumstances when spoken communication is impractical or
inappropriate, like a crowded or noisy setting.
It can be utilised to exude confidence and expertise as well as to develop trust and credibility.
Compared to verbal communication, it can be more difficult to falsify or manipulate, making it a more accurate predictor
o
Communication Skills Class 10 Notes

Disadvantages of Non-verbal Communication

As nonverbal cues differ significantly from person to person and can be influenced by a wide range of factors, including
culture, personality, and circumstance, it can be challenging to read them correctly.
Nonverbal cues can be simple to misunderstand or misinterpret, which can cause misunderstandings or
confrontations.
Since it is frequently a subconscious or spontaneous response, controlling nonverbal communication can be
challenging.
Because humans may be able to mistakenly or purposely send inaccurate or misleading nonverbal clues, it can be
used to manipulate or deceive others.
to effectively communicate or understand nonverbal signs
include weariness and illness.

include weariness and illness.

Effective nonverbal communication can be difficult to use in some circumstances, such as when communicating over
the phone or through electronic media since many nonverbal clues are lost or altered in these settings.
Importance of Non-verbal Communication
In our regular correspondence
1. Body, facial, arm, and other motions are used in 55% percent of communication.
2. Voice, tone, pauses, and other non-verbal signs make up 38% of communication.
3. Words are used in communicating in just 7% of cases.
Example of Non-verbal Communication
Here are a few examples of nonverbal communication:
Facial expressions: A person can show a variety of emotions through their face, including happiness, sadness,
anger, surprise, fear, and disgust.
Eye contact: Establishing eye contact can show that you are interested, engaged, and paying attention, while avoiding
eye contact can show that you are uninterested, uncomfortable, or dishonest.
Gestures: You can accentuate or clarify spoken communication by making gestures like nodding, waving, or pointing
that express meaning and intent.
Posture:
assurance, openness, or hostility.
Touch: Touch can be used to create or reinforce social ties and can express a variety of emotions, including affection,
comfort, and rage.

What is Visual Communication?

The use of visual components, such as pictures, graphics, and designs, to convey information and ideas to an audience is
known as visual communication. It may be a powerful tool to attract and enthral an audience while also effectively
communicating difficult or abstract ideas.
Example of visual communication
Infographic: An infographic is a visual display of facts, figures, or other knowledge that aims to express complicated concepts
simply and effectively.
Graph: A graph is a visual depiction of data or trends that can be used to compare and contrast data as well as to
show patterns or relationships.
Chart: A chart is a graphic depiction of data, such as a bar chart or pie chart, that is used to contrast and compare
data as well as to show patterns or trends.
Diagram: A diagram is a visual representation of information, like a flow chart or organisational chart, used to explain
difficult concepts or procedures.
Photograph: Image taken by a camera and used to transmit knowledge, tell a tale, or record an event is called a
photograph.
Session 4: Communication Cycle and the Importance of Feedback
What is Feedback?
Feedback is a comment or reaction to a specific action, behaviour, or performance that offers insight into how that action,
behaviour, or performance was perceived or assessed. Feedback can be both good and negative, vocal or nonverbal.
Types of Feedback?
Positive feedback: Positive feedback is commentary t
accomplishments in order to uplift and support them.
Negative feedback: Negative feedback is commentary intended to identify issues or shortfalls and offer suggestions
for how to resolve them.
Descriptive feedback:
actions. Instead of analysing or interpreting what was done or observed, the focus is on stating what was done or
observed.
Constructive feedback: Constructive criticism is criticism that is beneficial and constructive and is concentrated on
certain actions or behaviours that can be altered or improved. It is often delivered in a courteous and encouraging
manner with the intention of assisting the person or group in growing and developing.
Supportive feedback: Feedback that is intended to encourage and motivate a person or group, as well as to offer
emotional or psychological support, is referred to as supportive feedback.
Appreciative feedback: Feedback that emphasises what a person or organisation has done well is known as

accomplishments.
Importance of Feedback
Ensures Understanding: Feedback helps ensure that the message was understood as intended and addresses any
misunderstandings or uncertainty.
Encourages Improvement: EBy highlighting areas for development, constructive feedback enables people to
enhance their knowledge, attitudes, and actions.
Increases Motivation: As positive feedback acknowledges and supports positive behaviours and deeds, it has the
potential to be a powerful motivator.
Fosters Relationships: back can aid in
the development of rapport and trust between people.
Promotes Learning: Since feedback enables people to better understand their strengths and limitations and pinpoint
areas for improvement, it can be a useful tool for learning.
Promotes Growth: Feedback motivates people to take action towards their objectives by assisting them in identifying
areas for improvement.

Session 5: Barriers to Effective Communication

What is Communication Barriers?
Communication barriers are any factors that prevent or hinder effective communication. They can be external, such as
physical or environmental factors, or internal, such as personal or psychological factors.
Some common communication barriers include
Physical barriers: Physical barriers, such as distance, noise, or actual objects, are outside elements that might hinder
or interfere with communication.
Cultural barriers: Language, habits, and value differences can lead to misunderstandings or obstruct effective
communication. These are known as cultural obstacles.
Emotional barriers:
such as fear, rage, or insecurity.
Cognitive barriers: n, interpretation, or
understanding of a message that might obstruct effective communication.
emantic barriers: Semantic barriers are issues with terminology or language that could lead to misconceptions or
complication.
 Psychological barriers: These are psychiatric conditions like stress, anxiety, or depression that might impair a

How to Overcoming from Communication Barriers

Here are a few strategies for overcoming communication barriers

Recognize and accept the problem: The first step in removing a communication barrier is to recognise and
recognise the issue that is preventing conversation. In order to find viable answers and define the problem, this can be
helpful.
Use clear and simple language: Employ plain, straightforward language to avoid misunderstandings and to improve
communication. Plain, straightforward language is free of jargon and technical phrases, which can assist to prevent
miscommunications.
Establish common ground: Create a relationship and establish trust to help with communication by finding areas of
common interest or life experiences.
Ask for clarification:
understanding of the message being communicated can be ensured thanks to this.
Employ nonverbal cues to convey your idea clearly: Nonverbal cues, like facial expressions and gestures, can help
you get your point across or overcome language problems.
Respect people and demonstrate empathy: These traits can assist create a supportive and productive
communication atmosphere and promote open and honest dialogue.
Employ active listening: Active listening is a technique that entails paying attention, asking questions, and offering
feedback. It can assist in resolving misconceptions and promoting efficient communication.

The seven Cs of communication are a series of guidelines that can aid in effective and efficient communication. These are:
Clarity: Making certain that the message is unambiguous, clear, and succinct.
Conciseness: Getting right to the point quickly, without using extraneous words or details.
Completeness: Including all relevant data and eliminating gaps or omissions.
Correctness: Ensure that the information is reliable and error-free by checking for correctness.
Concreteness: Use of concrete examples or specifics as opposed to abstract or general assertions.
Consideration:
Concreteness: Speaking in an honourable and professional manner, avoiding insults and other forms of disrespect.
You may make sure that your message is received and comprehended by your audience by adhering to the seven principles

Session 6: Writing Skills Parts of Speech

Basic Writing Skills
Sentences
A sentence is a group of words giving a complete thought. A subject and a verb are required in every sentence. There are
three types of Sentence
1. Simple
2. Compound
3. complex sentences
Simple sentence
A simple sentence is one independent clause that has a subject and a verb and expresses a complete thought.
1. Must have a subject and a verb.
2. Must express a complete thought.
3. Must only have one clause.
Examples
1. I am out of paper for the printer.
2. Will you help me with the math homework?
Compound Sentence
A compound sentence allows us to share a lot of information by combining two or more related thoughts into one sentence.
Example
I drove to the office, and then I walked to the cabin.
Complex sentence
A complex sentence is a sentence that combines one independent clause with at least one dependent clause.
Example
Although Rohan had some doubts, he found the courses very useful.
Computers have come a long way since they first came on the market.
Phrases
Phrases are a group of words that work together to communicate an element of speech. The following figure represents the
different types of phrases
There are five types of Phrases
1. Prepositional Phrase
2. Appositive Phrase
3. Participial Phrase
4. Gerund Phrase
5. Infinitive Phrase
Communication Skills Class 10 Notes
Parts of a Sentence
Every sentence can be broken into two parts
1. Complete Subject
2. Complete Predicate
The complete subject consists of simple subject ( The noun or the pronoun is the subject is about) and its modifiers
The complete predicate is made of up of verb and its modifiers.
Parts of speech
A category to which a word is assigned in accordance with its syntactic functions. In English the main parts of speech are
noun, pronoun, adjective, determiner, verb, adverb, preposition, conjunction, and interjection.
The following figure represents eight parts of speech

Article Writing
Article writing is the process of creating a non-fiction text about current or recent news, items of general interest or specific
topics.
Construction of the Paragraph
What is a paragraph?
A paragraph is a series of sentences that are organized and coherent, and are all related to a single topic.