AUTOMATED

GUIDED
VEHICLES
RAYMOND COURIER™
 OPTIMIZE your operations, systems, assets, fleet and personnel to ensure everything
in your facility provides the most value. Raymond applies the principles of lean
management to help you achieve optimization, eliminate inefficiencies, and identify and
solve challenges.
Solutions include Lean Management, Material Handling Equipment, Financing, Rentals,
Virtual Reality Learning, and Maintenance/Service.

OPTIMIZE, CONNECT, AUTOMATE. CONNECT your facilities with innovative technologies. Smart technologies, like
The iWAREHOUSE® Intelligent Warehouse Solutions portfolio and Raymond’s intralogistics telematics, help operations gather and analyze data — providing actionable insights that
capabilities empower companies to optimize, connect, and automate their operations with a can be implemented to deliver measurable business results.
variety of tools and services. We believe this approach is essential to improving your facility
Solutions include Fleet and Asset Management Systems, Operator Assist Technologies,
functions, as well as creating a culture of continuous improvement throughout your company.
Labor Management Systems, Real-Time Location Systems, Object Detection and
Through customized solutions that are the right fit for your business, we provide you with a
Notification Systems, and Consulting.
path to continue to increase productivity, efficiency, and competitiveness.

AUTOMATE your operations to make production and distribution processes efficient,

easily repeatable, consistent and cost-effective. Automation will enhance processes,
maximize existing labor and resource utilization, as well as make your operation more
flexible and scalable.
Solutions include Automated Guided Vehicles, Autonomous Mobile Robots, Automated
Storage and Retrieval Systems, Robotics, and Consulting Services.
 A PROVEN,
FLEXIBLE, SIMPLE
SOLUTION

RAYMOND COURIER™ + superior flexibility and productivity

with a hybrid design that allows automated
+ easy implementation
with no infrastructure changes or

AUTOMATED GUIDED VEHICLES

operation or manual operation with one business interruptions, so your trucks can
employee able to manage multiple AGVs be operational from day one

FLEXIBILITY, SIMPLICITY, AND ATTRACTIVE RETURN ON INVESTMENT

+ simple to use
Raymond Courier™ Automated Guided Vehicles (AGVs) offer a range of material handling capabilities to with an intuitive operator interface that allows + seamless integration
for quick, easy route teaching and truck with dedicated Fleet Management Software to
increase productivity, enhance labor engagement, and optimize your allocation of resources. Raymond monitor, manage, and control trucks
dispatching
Courier AGVs can help you run more efficiently and cost-efficiently.

Flexible and scalable, Raymond Courier AGVs offer a solution that can be tailored to your changing
workflows. The Courier can also be integrated with other systems—including conveyors, robotics, and
automated storage and retrieval systems—to give you a more complete automated solution for moving + enhanced operator-free workflows
goods through your facility. with automated options like battery charging,
+ ongoing scalability hitching/unhitching, and pallet engagement
with routes that can be quickly transferred
From initial consultation to customized implementation and ongoing support, Raymond systems experts between trucks for quick redeployment
are always available to help you adopt and adapt automated technologies at any time. to different facilities, locations, shifts or
applications

+ exceptional reliability
with the industry’s most robust chassis design,
consistent with other Raymond models for
greater operator familiarity and productivity

BE NE F I T S EASILY REPROGRAMMED—BY US, OR BY YOU

AT A System can be built to suit
virtually any application with
Responsive, familiar service from
the same support network and
Minimizes opportunities for
operator error with a precise vision
Raymond Courier AGVs can be quickly and easily reprogrammed and
redeployed to adapt to your changing workflows and throughputs.
GL A NCE no pre-defined setup or design
requirements.
technicians that cover your manual
trucks for greater confidence,
guidance system that recognizes the
environment and detects obstacles. Changes can be made by internal personnel or by calling your local
reliability, and uptime. Raymond systems experts.
 3030 3220 | 3020 3010
COURIER 3010 COURIER 3020 COURIER 3220 COURIER 3030 Staging to Putaway (floor to rack or conveyor) x

AUTOMATED PALLET TRUCK AUTOMATED TOW TRACTOR AUTOMATED TOW TRACTOR AUTOMATED STACKER

INBOUND
Staging to Pick & Drop Location x x x
Horizontal transport; ideal for transporting Horizontal transport; ideal for pulling cart Horizontal transport; ideal for pulling carts Horizontal transport and vertical pallet handling
Crossdock (staging to staging) x x x
pallets over long hauls, for put-aways, or trailer loads in batch picking, parts-to- or trailers with heavy loads on flat ground capability; versatile option ideal for pick-up and
Inbound Staging to Warehouse x
cross-docking and load staging applications line and end-of-line (automated conveyor or ramps in batch picking, parts-to-line drop-off at dock, end-of-aisle, end-of-line and

WA R E HOU S I N G
+ Reverse motion and obstruction sensor cart) applications and end-of-line (automated conveyor cart) conveyor picking applications

MOVEMENT
applications

MATERIAL
(optional) + Dual slots for hitch height adjustment + Lane staging capability (optional) Pallets from Pick & Drop to Outbound Staging x x x
+ Auto pallet engagement and drop-off with optional automatic hitch and + Dual slots for hitch height adjustment + Fork tip sensors confirm alignment with pallet
+ Universal tapered forks unhitch + Low Clearance Arch as standard pockets and detect potential obstructions (optional) Trash/Dunnage Transport x x
+ Single and double fork lengths available + Low Clearance Arch available for design; can operate under low hanging + Pallet nested switch; stops truck if pallet slips
restricted-height areas down to 63” structures (optional)
Pallet Picking (rack or conveyor to floor) x
(optional) + Ramp Capacity: 7,500 lbs. @ max 11% + 3D LiDAR object-detection sensor package
+ Reverse motion and obstruction sensor Layer Picking to Outbound Staging x

OUTBOUND
+ Auto pallet engagement Order Pallets/Carts to Pack-Out x x x

3220
+ ITA fork design

3020
Pallets to Wrapper/Wrapper to
x x
+ Low Clearance Arch standard; can operate under Outbound Staging
low hanging structures Warehouse to Outbound Staging x

Staging to Putaway (floor to rack storage up to 72”) x

3010

INBOUND
Staging to Pick & Drop Location x x x

3030
Inbound Staging to Inventory x

M A N U FAC T U R I N G
Parts (Kitted, Bulk, Small, etc…) to Line x x

MOVEMENT
MATERIAL
Sub-Assembly to Assembly Line x

Empty Container Management x x x

Trash/Dunnage Transport x x x
3010 3020 3220 3030

CHOOSING Designed to operate on their own and handle All Models: 24V Battery
TYPE Pallet Truck Tow Tractor Tow Tractor Stacker
a variety of functions, Raymond Courier AGVs Floor to Top of Vision Guidance Unit: Finished Goods to Warehouse x x x
90.2” (models 3010 and 3020)

OUTBOUND
THE PERFECT
enhance reliability, consistency, and efficiency MAX CAPACITY
8,000 lb 10,000 lb 15,000 lb 2,500 lb
(FLAT SURFACE) Floor to Top of Operator Interface Unit
at all phases of your operation. From inbound (Low Clearance Arch): Finished Goods to Outbound x x x

PLATFORM
to outbound, each model can automate OVERALL LENGTH 160.3” 66.1” 75.7” 121.5” with 42” forks + 63” (optional on models 3020/3220)
(standard on 3220) Finished Goods to Outbound Staging x
specific applications to address the unique
TURNING RADIUS 123.4” 60.1” 69.8” 69.9” + 61.5” (standard on model 3030)
needs of your business.
FLEET MANAGEMENT
SOFTWARE
From controlling your trucks to giving you real-time updates on their location
and status, Raymond Courier’s Fleet Management Software gives you the
visibility and functionality you need to monitor and manage your AGVs.

CUSTOMIZABLE & CONFIGURABLE

Intuitive and comprehensive, the software is highly configurable to your specific
application with customizable commands, rules, and notifications so you can
adapt to your dynamic material flow and changing business needs.
KEY OPERATIONAL BENEFITS:

Real-Time Visibility & Tracking Instant Notifications System Integration

Monitor your Raymond Courier AGVs Automatic text and email alerts can be Integrate Raymond Courier AGVs with
SIMPLE USERS (ON TRUCK) from any smart device to receive configured around your SMTP server your custom systems if applicable —
Quickly and easily take control of a truck at any time to adapt to dynamic
AND warehouse environments. updates on truck locations and status. capabilities to inform battery charge, WMS/MES, carousels, robotics, and
INTUITIVE— delivery status and more. other automated systems—to create a
FOR BOTH MANAGERS (REMOTE) more complete operator-free workflow.
USERS AND Monitor and manage your Raymond Courier AGVs from any web-enabled
device and make changes in real time to adapt to changing applications
MANAGERS and material flows. Traffic Control Material Tracking and Transit Status Dispatch On-Demand
Controls traffic by granting or Operators receive estimated time of Assign new routes to any location with
withholding access requests from arrival at pick-up and drop-off points for remote calling, or dispatch available
individual trucks to control flow more timely and efficient operator/truck AGVs to a different task to support
throughout your operation. interactions. changing demand.
 Raymond Courier
3010 Automated Pallet Truck
+ Auto Pallet Engagement and Drop-Off
allows the Pallet truck to transport loads
without operator intervention at the beginning
or end of a run.

OPTIONS TO
CUSTOMIZE
YOUR Raymond Courier
Raymond Courier
WORKFLOWS 3020 Automated Tow Tractor
+ Auto Hitch/Unhitch
allows the Tow Tractor to autonomously Automatic Charging System
From features that remove operator touch engage with and disengage from carts at
points in your workflow, to capabilities predefined locations.
designed to enhance the flow of goods
The Raymond Courier Automatic Charging System allows all Raymond + ENHANCED UPTIME AND PEACE-OF-MIND
through your facility, Raymond Courier AGVs Courier AGV models to automatically dispatch to a charging station, with integration into the Fleet Management Software that monitors and manages
offer a variety of ways to optimize your use charge the battery, and return to work—even when towing or carrying battery levels and controls when a truck is sent to the charging station.
of trucks, space, and personnel. a load—for 24/7 automated operation and even greater reliability,
productivity, and labor efficiency.
+ INCREASED RUN TIMES AND ABILITY TO RUN 24/7
Raymond Courier The Courier Automatic Charging System is integrated with iBATTERY®
with opportunity charging that reduces battery charging time and allows more
3030 Automated Stacker and iWAREHOUSE® systems to give seamless integration that controls continual operation without the need to reinitialize trucks after a restart.
+ Auto Pallet Engagement when a Courier truck is sent to the charging station based on your
selected preferences.
allows the Stacker to pick up loads from the + FASTER, MAINTENANCE-FREE CHARGING
floor, a conveyor, or racking and transport CONFIGURE YOUR CHARGING with use of high-performance TPPL battery technology that requires no watering
them to assigned locations without operator METHODS AND SCHEDULE or other traditional maintenance.
intervention.
WHEN HOW
Off-Shift Full Charge + NO MANUAL UNHITCHING REQUIRED
+ Lane Staging
Low Battery Partial Charge with drive-through configurations that allow automated tow tractors to be charged
allows the Stacker to perform lane staging
Inactivity Opportunity Charge while towing carts.
applications by detecting pallets and open slots
in designated pick and drop lanes.
 ENGINEERED TO TAKE
A LOAD OFF YOUR MIND
Raymond Courier AGVs work collaboratively and in tandem with each other, side by side with
your operators, and hand in hand with your conveyors, forklifts, and other equipment.

From horizontal load transport to vertical pallet handling, simple cross-docking to more involved
workflows, Raymond Courier offers the capabilities to seamlessly and reliably automate a variety
of tasks in warehousing, distribution, and manufacturing operations.

No matter what your application, our systems experts can design and engineer a complete
automated solution around your specific needs that can adapt and scale over time to evolve with
your business.

IDEAL ENVIRONMENTS & APPLICATIONS

WAREHOUSING/DISTRIBUTION/3PL MANUFACTURING
Inbound Receiving to Storage Kitting Transfers
Picking to Outbound/Packaging Parts-to-Line
Long Haul Transfers to Other Storage Locations End-of-Line to Stock or Dock
Staging to Pick and Drop Locations Finished Goods
Inbound Putaway IDEAL MARKETS
Types of Warehouses: Staging to Pick and Drop Locations Distribution
Consolidation Warehouses / Cross-Dock Distribution Food + Beverage
Centers / Break-Bulk Warehouses / Aerospace
Mixing/Order-Assembly / Distribution Facilities Consumer
Automotive
Simplified illustration of a combined warehouse & manufacturing facility.
 AUTOMATING A
A CASE FOR THE RAYMOND COURIER SOLUTION FOR TODAY’S COLLABORATIVE
Through the unique combination and integration of The Raymond Corporation, Raymond Leasing, and
our nationwide network of Solutions & Support Centers, Raymond offers a single source for top-quality
equipment, flexible financing, and responsive service.
LABOR CHALLENGES AUTOMATION
We’ll do more than just personalize a leasing program to the unique needs of your business. As As labor becomes increasingly hard to find and difficult to afford,
partners and consultants, we can help with everything from equipment selection to fleet sizing based automation is becoming an inevitable and invaluable option for
FOR MORE ENGAGED
on your material handling needs. warehousing, manufacturing, and distribution operations. By working & PRODUCTIVE EMPLOYEES
collaboratively with your people and other automated systems,
By freeing operators from repetitive, low-
Raymond Courier AGVs help keep your goods moving, your workers value tasks, Raymond Courier AGVs can
happy, and your costs down by: create a more rewarding work environment,
AFFORDABLE OPERATING LEASE OPTIONS raising engagement and lowering turnover.
TO SUIT YOUR BUDGET AND BUSINESS + Efficiently and reliably performing repetitive pallet-handling and
transportation applications.
+ Share responsibilities between man and
FMV Lease Effective Hourly This all-inclusive Courier
+ Freeing operators to focus on more engaging, value-added tasks. machine to enhance productivity and
Monthly Cost Cost to Operate
lease includes a turn-key overcome specific business challenges.
solution with Courier AGVs,
36 months $4,827.14 $8.94 + Minimizing idle time and maximizing productivity.
Fleet Management Software, + Transform skill sets by focusing on
system installation with advanced knowledge tasks.
+ Enhancing your number of potential shifts without expanding your
48 months $3,936.38 $7.29 implementation, support workforce. + Empower employees by allowing them to
services, extended warranty, manage the equipment now performing
and training.* the manual tasks they once did.
60 months $3,312.91 $6.14

+ Reduce the ergonomic impact of

LABOR COSTS
repetitive, physically demanding tasks.

* Notes:

TECHNOLOGY COSTS
1. FMV lease estimate includes the following system items: (3) Automated Guided Vehicles, Courier 3020 Automated Tow Tractor class up to 10,000 lbs towing
capacity | (1) Lead acid battery and (1) battery charger per AGV | Fleet management software site license | Standard Application Engineering and site implementation
WHILE LABOR COSTS CONTINUE
| Automation package warranty up to 5 years | Tech support for (5) years | Pedestrian and Operator training | EXCLUSIONS: Software integrations to 3rd party TO RISE, AUTOMATION IS
equipment, hardware or network infrastructure, custom engineering or implementation not included in pricing. These exclusions to be quoted on a time-material basis
as required to meet customer’s application. BECOMING INCREASINGLY SIMPLE,
2. Courier Availability: 540 hours per month (30 days per month, 18 hours per day)
ACCESSIBLE, AND AFFORDABLE.
3. All lease offers as of January 2024 are subject to change and credit conditions

Lease terms and pricing effective as of January 2024. Actual lease terms and pricing may vary. Consult your local Solutions and Support Center for a personalized
system evaluation and quote.
 OPTIMIZATION BEFORE AUTOMATION
PART OF Before introducing automation into your business, your warehouse and processes should first be analyzed
and optimized. Raymond can help lay the groundwork for a successful implementation by introducing our

AN INTEGRATED, unique Lean Management System, and by assessing everything from your facility layout and material flow to
racking systems and labor force.

AUTOMATED ONE COMPLETE, COLLABORATIVE AUTOMATION PARTNER

Through our consultative sales approach, we’ll look at all aspects of your operation and provide a custom

ECOSYSTEM
solution that optimizes every interaction between your associates, automated systems, and lift trucks. To
Consulting Services – Application Engineers – Automation assess your needs and better understand your business, we’ll ask you to walk us through your process from
Systems Experts – Training – Service & Support receiving to shipping, taking into account considerations such as:

Beyond simply offering AGVs to help you automate

specific applications, Raymond will look at your How many shifts do you run?
entire workflow to identify opportunities where
automation may make sense, then recommend How many employees do you have per shift, and what are their roles?
solutions with the greatest impact and benefits.
How do you receive goods (pallets, cases, both)?
From the initial consultation through
implementation, we’ll design and build a complete,
Are received shipments inspected?
customized system around your material handling
needs, facility, and workforce.
What sort of loads are you shipping and to whom (individual units to end
customers, pallets to retail stores, etc.)?

What are the load sizes of items to be stored (length, width, height, and
weight of pallets)?

What are the dimensions and weights of items to be shipped (length, width,
height, and weight of shipping cartons)?
ONE CUSTOMIZED, INTEGRATED SOLUTION
Raymond Courier AGVs – Fleet Management Software –
Do you insert documents into shipping cartons?
Robotics – Carousels – Automated Storage & Retrieval Systems –
3rd Party Equipment – Warehouse Management System (WMS)
 MATERIAL HANDLING CONNECTED TECHNOLOGY
EQUIPMENT
Telematics
• Fleet & Warehouse
Lift Trucks Optimization Systems
Energy Solutions Labor Management System (LMS)
Racking & Storage Picking Solutions
Dock & Door • Operator Assist Technology

YOUR COMPLETE Conveyors & Carousels

Zoning & Positioning
Pick2Pallet™ LED Light System
Raymond Advance

INTRALOGISTICS SOLUTIONS
iW Integrated Tether System
N MANAGEME
EA NT Location System
L • Real-Time Location System

PARTNER Object Detection & Notification Systems

• iW FieldSense Proximity Notification System
• In-Aisle Detection System

Raymond is your single source for complete intralogistics solutions – offering customers the
technology and know-how needed to provide warehouse operations, distribution centers
and manufacturing facilities with a competitive edge. Our innovative solutions can help you
optimize, connect, and automate your operation to cut lead times, reduce waste, minimize AUTOMATION SUPPORT SERVICES
downtime, and improve quality. Lean Management
Operator Assist Technology
By combining industry expertise and lean management principles with advanced material Automated Guided Vehicles LE T Learning Programs
AN N
handling equipment, intelligent warehouse technology, labor management tools, automation, Conveyor Systems & Carousel MANAGE ME Data Analysis

and support services, we can provide tailored solutions that optimize your people, processes, Engineering Services
Automated Storage & Retrieval Systems (AS/RS)
• Opportunity Assessment, KPI Analysis &
and facilities, and drive your business forward. Robotics Identification, Report & Design Operations
Consulting
Material Handling Equipment
Service & Maintenance
Forklift Service & Maintenance
Financing
• Finance Programs
• Leasing
• Rentals
 RUN BETTER.
MANAGE SMARTER. ®

At Raymond, our aim is to deliver the utmost quality and to work for
continuous improvement every day, in every aspect of our business.
We are proud of what we build. We are proud of the level of service
we provide to keep our customers’ businesses up and running. We
take pride in our commitment to our customers through our end-to-
end approach in helping them find smarter, more efficient, and more
effective solutions.

We value the trust that Raymond has earned through decades of

proven performance and hands-on innovation. Since the patenting
of the first hand pallet truck to the invention of the reach truck to our
pioneering work in narrow aisle operations and beyond, Raymond has
led the way in providing customers with the tools and expertise to
improve their business.

IF YOU’RE LOOKING FOR A PARTNER WITH THE TOOLS AND

EXPERIENCE TO HELP YOU RUN BETTER AND MANAGE
SMARTER, LET’S TALK.

For more information or to see how Raymond Courier AGVs could

PO Box 130 help you take the next step on your journey to automation, please call
Greene, New York 13778-0130 855-495-6697, contact your nearest Raymond Solutions and Support
Center, or visit www.raymondcorp.com.
Toll free 1-800-235-7200
Fax 1-607-656-9005

www.raymondcorp.com

Due to continuous product improvements, specifications are subject

to change without notice. Some systems and features shown are
optional at extra cost. Raymond, iBATTERY and iWAREHOUSE are
U.S. trademarks of The Raymond Corporation.

©2024 The Raymond Corporation

Printed in USA
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