Good Afternoon

-DIMAGIBA FAMILY
Dimagiba Family:
Lasser Kate Villanueva- Mother
King Eugene D. Balbacal-Father
Lyndsay Martinez-Sister
Michael John Ramirez-Brother
Kian Dulay-Brother
Arianne Miranda & James Ken Aliling- Twins
 I talk you act!
Mechanics of the game:
there will be 5 members each group, The first member should pass the
message to the second member, the second member needs to pass the
message by acting it and the third member should pass the action by
message and so on , the first group to act out and relay the message is the
winner.
 OBJECTIVES:
• We should be able to compare and contrast verbal and
nonverbal communication.
• We should be able to identify the different types of
verbal and nonverbal communication.
• We should be able to use appropriate cues for an
effective communication.
 What is Communication:
Communication is simply the act of sending and
receiving information from one person to another.

Communication is a process of exchanging meaningful

messages through the use of words or ommon symbols.
 Communication

Non verbal Verbal Communication

Communication
 Verbal Communication
Verbal communication is the words and sounds that
come out of our mouths when we're speaking, including
tone of voice and things like sighs and groans.Verbal
communication involves the exchange of thoughts,
feelings and ideas using spoken words. Its effectiveness
depends upon various aspects, including the choice of
words, tone and clarity of speech.
 Verbal Communication
It is a two-way process in which the speaker transmits
information while the listener comprehends and
interprets the message.

Verbal communication is oral communication. It’s when

we speak aloud. And it’s a two-way process. Meaning it
takes both a sender (the person talking) and a receiver
(the person listening/receiving the message).
Non Verbal Communication
• Nonverbal communication refers to the
transmission of information and messages
through means other than written or spoken
language. It includes facial expressions, body
language, gestures, posture, eye contact, tone of
voice, and other nonverbal cues.
Non Verbal Communication
• Nonverbal communication plays a significant role in
interpersonal interactions as it can convey emotions,
attitudes, and intentions without the use of words. It
is an essential aspect of communication that
complements verbal communication and can greatly
influence how a message is understood and
interpreted.
 Different types of
Verbal Communication
1. Face-to-Face Communication: This type of communication occurs in
person, where individuals engage in direct conversation. It allows for
immediate feedback, nonverbal cues, and personalized interaction.
2. Written Communication: While not strictly verbal, written
communication involves the use of written words to convey messages.
This includes emails, letters, memos, and reports.
3. Telephone Communication: Verbal interaction over the phone, where
individuals communicate using spoken words. It requires active listening
and clear articulation due to the absence of visual cues.
4. Video Conferencing: Similar to face-to-face communication, but conducted
through video calls on platforms like Zoom or Skype. It combines verbal and
nonverbal cues for more interactive communication.
5. Public Speaking: Addressing an audience in a formal setting, such as delivering
a speech, presentation, or lecture. It involves speaking clearly, engaging the
audience, and conveying information effectively.
6. Meetings: Group discussions where participants share information, collaborate
on projects, and make decisions. Effective verbal communication is crucial for
productive meetings.
7. Interviews: Verbal communication during job interviews,
where candidates respond to questions, showcase their skills,
and make a positive impression.
8. Debates and Discussions: Structured conversations where
individuals present arguments, counterarguments, and engage
in intellectual discourse to explore different viewpoints.
9. Presentations: Delivering information to an audience in a
structured format, often accompanied by visual aids. Effective
verbal communication is key to engaging and informing
listeners.
10. Casual Conversations: Informal interactions where
individuals chat, share stories, or socialize. These
conversations are less structured and more spontaneous.
Different types of Non
Verbal Communication
1.Facial expressions- are responsible for a huge
proportion of nonverbal communication Consider how
much information can be conveyed with a smile or a
frown.
2.Gestures- Deliberate movements and signals are an
important way to communicate meaning without words.
How gesture works to change our minds. Common
gestures include waving, pointing, and giving a "thumbs
up" sign. Other gestures are arbitrary and related to culture
3. Paralinguistics-
communicated through voice can affect appraisals of
confidence and evaluative judgments
.This form of nonverbal communication includes
factors such as tone of voice, loudness, inflection, and
pitch
4. Body Language and Posture-
Posture and movement can also provide a great deal
of information. over-interpretation of defensive
postures such as arm-crossing and leg-crossing.
5. Proxemics - The amount of distance we need and
the amount of space we perceive as belonging to us
are influenced by several factors. Among them are
social norms, cultural expectations, situational
factors, personality characteristics, and level of
familiarity.
6. Eye Gaze- People's eyes can indicate a
range of emotions, including hostility, interest, and
attraction
7.Haptics -Communicating through touch is another
important nonverbal communication behavior.
Touch can be used to communicate affection,
familiarity, sympathy, and other emotions.
8. Appearance-
Our choice of clothing, hairstyle, and other
appearance factors, different colors can evoke
different moods. Appearance can also alter
physiological reactions, judgments, and
interpretations.
Verbal communication skills are essential
abilities that enable individuals to convey their
thoughts, ideas, and emotions effectively
through spoken words. These skills are crucial
in both personal and professional contexts as
they facilitate clear and meaningful
interactions. Here are some key verbal
communication skills:
 Verbal Communication Skills:
1. Clarity: The ability to express ideas and thoughts clearly and
succinctly is fundamental to effective communication. Clear
communication helps ensure that the intended message is
accurately understood by the listener.
2. Listening: Good verbal communication is not just about
speaking but also about active listening. Being attentive and
receptive to others' words demonstrates respect and understanding.
3. Conciseness: Being able to communicate concisely and to the
point is valuable, especially in situations where brevity is
necessary or when conveying complex information.
 4. Tone and Ptch 5. Empathy 6. Non Verbal cues
The tone and pitch of Understanding and Body language, facial
one's voice can convey a acknowledging the feelings expressions, and gestures
range of emotions and and perspectives of others is
can complement verbal
attitudes. Using the crucial for effective
communication. Being
appropriate tone can help communication. Empathetic
reinforce the intended aware of and using
communication fosters trust
message and engage the and mutual understanding. nonverbal cues
listener. effectively can enhance
the overall message.
7. Adaptability: Being able to adjust communication style, tone, and language
based on the audience and context is a valuable skill. Flexibility in communication
can help ensure the message is received as intended.
8. Confidence: Speaking with confidence conveys credibility and authority.
Confidence in communication can help engage the listener and command attention.
9. Feedback: Providing and receiving constructive feedback is essential for
improving communication skills. Feedback helps individuals identify areas for
growth and development.
10. Respect: Respecting others' viewpoints, actively listening, and being mindful of
cultural differences are key as...
Here are some specific
strategies to improve your
verbal communication
skills, along with
illustrative examples:
1. Think Before You Speak - Strategy: Take a
moment to gather your thoughts before launching into
a conversation. Consider your main points, the
desired outcome, and how you want to present your
message.
- Example: Before a meeting with your supervisor to
discuss a project proposal, take a few minutes to
outline your key arguments, supporting evidence, and
potential concerns. This will help you present your
ideas clearly and concisely.
2. Use Open-Ended Questions - Strategy: Encourage dialogue and
deeper understanding by asking questions that require more than a
simple "yes" or "no" response. - Example: Instead of asking "Did you
finish the report?", try "What progress have you made on the report?"
This prompts a more detailed response and allows for a more
meaningful exchange.
3. Paraphrase to Demonstrate Understanding - Strategy: Rephrase the
speaker's words in your own terms to show that you are actively
listening and comprehending their message. - Example: After a
coworker explains a complex task, you might say, "So, you're saying
that we need to complete the data analysis before moving on to the
design phase." This confirms your understanding and allows for
clarification if needed.
 4. Emphasize Key Points - Strategy: Use strategic
pauses, changes in tone, or repetition to highlight
important information and ensure your message is
remembered. - Example: During a presentation, you
might pause after stating a crucial point and say,
"This is a critical factor in our success." This
emphasizes the importance of the information and
encourages your audience to pay attention.
5. Provide Constructive Feedback - Strategy: Offer feedback that is specific,
actionable, and respectful. Focus on areas for improvement while
acknowledging strengths. - Example: When reviewing a colleague's work, you
might say, "The report is well-organized and informative. Adding a visual
representation of the data could further enhance its impact." This provides
specific suggestions for improvement without being overly critical.
6. Adapt Your Communication Style - Strategy: Be aware of different
communication styles and adapt your approach accordingly. Some people
prefer direct communication, while others may be more indirect or require a
more collaborative approach. - Example: When communicating with a new
client, you might use a more formal tone and structure your message clearly.
However, with a long-term colleague, you might adopt a more relaxed and
informal style.
 Nonverbal communication strategies
are essential for conveying messages,
emotions, and intentions without using
words. They can enhance your
communication effectiveness and build
stronger relationships. Here are some
strategies to improve your nonverbal
communication:
1. Be Mindful of Your Body Language:
- Posture: Stand or sit up straight, with shoulders back and head held high. This
conveys confidence and attentiveness. Avoid slouching or crossing your arms,
which can signal defensiveness or disinterest.
- Gestures: Use hand gestures to emphasize points, illustrate ideas, and add visual
interest to your communication. However, be mindful of cultural differences in
gesture interpretation. - Facial Expressions: Match your facial expressions to your
words. A smile can convey warmth and approachability, while a frown might
signal disapproval. Be aware of micro-expressions, which can reveal hidden
emotions.
- Eye Contact: Maintain appropriate eye contact to show interest and engagement.
Avoid staring, which can be intimidating, and be mindful of cultural norms
regarding eye contact.
2. Pay Attention to Your Tone of Voice: - Pitch and Volume:
Vary your pitch and volume to emphasize points, convey
emotions, and keep your audience engaged. Avoid speaking
in a monotone, which can sound boring or disengaged. -
Speed: Adjust your speaking speed to the context. Speak
slowly and clearly when conveying complex information,
and speed up when sharing lighthearted anecdotes. - Pauses:
Use pauses strategically to emphasize points, allow for
reflection, and create a sense of anticipation.
3. Understand Proxemics: - Personal Space: Respect personal
space boundaries. Standing too close to someone can be
uncomfortable, while standing too far away can create a sense of
distance. Be mindful of cultural differences in personal space
norms. - Territoriality: Be aware of how you use space to establish
your territory. For example, placing objects on a table or using a
specific chair can signal ownership or dominance.
4. Consider Your Appearance: - Clothing: Dress appropriately for
the occasion. Your clothing can convey professionalism, respect,
and a sense of your personality. - Grooming: Pay attention to your
grooming, as it reflects your level of care and attention to detail.
5. Practice Active Listening: - Focus on the Speaker: Pay attention
to both verbal and nonverbal cues. Look for inconsistencies
between words and body language, as these can reveal hidden
emotions or intentions. - Provide Feedback: Nod, make eye
contact, and use verbal affirmations to show that you are listening
and understanding.
6. Develop Emotional Intelligence: - Self-Awareness: Understand
your own emotions and how they influence your nonverbal
communication. - Empathy: Be able to recognize and understand
the emotions of others.
7. Be Culturally Sensitive: - Research Cultural Norms: Be
aware of how nonverbal communication varies across cultures.
For example, a thumbs-up gesture can be offensive in some
cultures. - Adapt Your Communication: Adjust your nonverbal
cues to be culturally appropriate.
By mastering these nonverbal communication strategies, you
can enhance your communication skills, build stronger
relationships, and convey your messages more effectively.
Remember, nonverbal communication is a powerful tool, and
by using it wisely, you can make a lasting impression.
 Questions/
Clarifications
Thank you for attentive
listening!