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Mashreq Offer For The Year 2022

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Mashreq Welcome Cashback Offer!

Applicable on new credit card bookings

PURE SAVINGS ON YOUR NEW CARD!


Flat Cashback on a minimum retail spend of AED 4,500 within the first two months. Applicable on
select Mashreq Credit Cards issued from 1st June 2021 onwards.

+
20% cashback* on all transactions for the first 6 months at:
Netflix Zomato Du dubainow
Talabat Etisalat iTunes

“Mashreq Welcome Cashback Offers” (“Offer A” & “Offer B”) is a special promotion for select customers (“Cardholders”) for
Mashreq/Mashreq Al Islami Credit Cards (“Credit Cards”/“Cards”) and is only valid and eligible for the new Cards issued in the UAE by
Mashreqbank PSC. (“Mashreq”/ “Bank”).

Offer A details: Flat Cashback on your new Mashreq Credit Card


(applicable on new Mashreq Cards issued from 1st June’21 onwards. Also applicable for Cards issued from 6th Nov 2020 till 22nd March
2021)
- Flat cashback is applicable on your new Mashreq Credit Cards as advertised during the digital card application journey and
confirmed to customer just before completion of the application.
- Qualifying Criteria: A minimum retail spend of AED 4,500 is required on the newly issued Mashreq Credit Card within the first
two months of card booking. Retail spends are to be made within 2 months of card booking and applicable cashback will be
credited by the end of the third month. For example, if a card is booked in June 2021, then customer needs to have a total retail
spends of AED 4,500 or more till Aug 31, 2021. Cashback will be credited by Sept 30, 2021

- Offer A will be applicable only for primary credit card and not for supplementary credit card

Offer A for Cards issued from 23rd March 2021 till 31st May 2021:
- Pre-loaded cash amount is applicable on your new Mashreq Credit Cards as advertised during the digital card application
journey and confirmed to customer just before completion of the application.
- Pre-loaded cash amount will be different for a new credit card customer to Mashreq vs. an existing credit card customer. A
customer who has cancelled a Mashreq credit card in the last 6 months will also be considered as an existing customer.
- Pre-loaded cash will be available for use only upon activation of the new credit card

Offer B. 20% cashback on all transactions at leading ecommerce merchants


• Offer 2 is applicable on new credit cards booked from 27th November 2019 onwards, irrespective of the card application
channel.
• Offer 2 is NOT APPLICABLE on NOON VIP credit card
• 20% cashback on all transactions made through website or mobile applications of Netflix, Zomato, Noon.com, Talabat,
Du, Etisalat, Dubai Now and iTunes
• Cashback is capped up to AED 50 per merchant per month during the offer period
• Offer 2 is applicable on transactions made for the first 6 months of card booking. For example, if a card is booked in April
2021, then customer can avail the offer on transactions on mentioned merchants till end of October 2021
• Cashback will be calculated based on the transactions posted on the card in a month and will be credited to the card account
before end of the next month on a best effort basis. For example, credit cards booked in April 2021 will get the bonus
cashback by 31st May 2021 for transactions posted on the card in April 2021 and for transactions posted in May 2021,
cashback will be credited by 30th June 2021.
• There is no minimum transaction amount for the transaction to be made on above mentioned merchants
• Payments made via digital wallets like Apple Pay, Google Pay or any other similar biller will not be eligible for cashback
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Mashreq Welcome Cashback Offer!
Applicable on new credit card bookings

General Terms and Conditions common to Offer A, Offer B collectively referred to as “Offer” below

• Offer is applicable only for newly issued credit cards and not applicable for cards that got replaced, renewed or upgraded.
• Cardholders’ eligibility for receiving cashback will be confirmed at the end of the Offer period and will be communicated directly
to the Cardholders through communication channels as decided by the Bank.
• Supplementary Cardholders’ spends will be clubbed with the linked primary Card to calculate spends eligible for the Offer.
• Cardholder’s account(s) that are either closed or blocked or terminated or delinquent prior to or during the Offer period or prior
to the Offer fulfilment will NOT be eligible for the Offer.
• Transactions made on credit card bill payments, cash withdrawal transactions, equated monthly installment transactions,
Balance Transfer, Easy Cash, fees and charges (if any) and any other transactions not included in eligible transactions will NOT be
included as a part of the Offer
• Any purchase reversals, refunds and transactions disputed by the Cardholder shall be excluded from this Offer
• Employees and Staff of Mashreq or any subsidiary of Mashreq are eligible for the Offer
• Transactions made on any other credit cards apart from the ones mentioned above will not be valid for the Offer
• Mashreq, at its absolute discretion shall have the right to terminate the Cardholder’s Mashreq card account in order
to protect Mashreq’s interests in any manner whatsoever
• Cardholders’ enquiries / complaints will be honored till 8 months of card booking.
• Mashreq reserves the right to notify the eligible Cardholders by phone or any other means of communication which Mashreq, in
its absolute discretion, deems fit.
• Mashreq reserves the right in its absolute discretion to amend, suspend or terminate this Offer without any prior notice. For the
avoidance of doubt, the amendment, suspension or termination of this Offer by Mashreq shall not entitle the Cardholder or
winner to any claim, compensation of loss or damages from Mashreq.
• The Bank has the sole right to exclude and/or disqualify any Cardholder from participating in the Offer at any given time for any
reasons whatsoever without giving any prior notification to such Cardholder. Any excluded/disqualified Cardholder from the
Offer shall not, under any circumstances, be compensated by the Bank any event whatsoever.
• Mashreq reserves the right, at its absolute discretion, to amend and/or supplement these terms and conditions at any time
without any prior notification to the cardholder. Any such amendments or supplements shall be provided on Mashreq's website:
www.mashreq.com.
• In no event shall Mashreq, any of its affiliates, or any of its officers, directors, employees or agents be liable or responsible for
any loss, damage or expense arising out of or otherwise related to this Offer.
• Mashreq shall not be in breach of its obligations or otherwise be liable to conduct the Offer as a result of any Force Majeure
Event. A Force Majeure Event in these terms and conditions, shall mean circumstances beyond the reasonable control of
Mashreq including, amongst other things, acts of God, industrial disputes, acts and regulations of any governmental or authority
in any jurisdiction. In such circumstances, Mashreq's obligations to the cardholder shall automatically stand discharged without
the need to provide notice.
• Mashreq does not offer or provide any warranties, nor accept any responsibility or liability of any kind in respect of the Offer and
hereby disclaims any and all express or implied warranties with respect of the same.
• These terms and conditions are to be read in conjunction with Mashreq and Mashreq Al Islami credit card general terms and
conditions governing the card and the Cardholder agrees to be unconditionally bound by the same. In the event of any conflict or
inconsistency between these terms and conditions of the Offer and the general credit card terms and conditions, these terms
and conditions will prevail only to the extent of the Offer.
• The Offer along with its terms and conditions are governed by and construed in accordance with the laws of Dubai, United Arab
Emirates.
• Mashreq’s decision on all matters relating to this Offer and in case of any dispute shall be final and binding on all Cardholders.

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