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OpenText Content Management Reviews

Vendor: OpenText
4.0 out of 5
Badge Leader
What is OpenText Content Management?
Featured OpenText Content Management reviews
OpenText Content Management mindshare
Product category:
As of November 2025, the mindshare of OpenText Content Management in the Enterprise Content Management category stands at 9.7%, down from 11.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Enterprise Content Management Market Share Distribution
ProductMarket Share (%)
OpenText Content Management9.7%
SharePoint14.3%
OpenText Documentum Content Management9.8%
Other66.2%
Enterprise Content Management
PeerResearch reports based on OpenText Content Management reviews
TypeTitleDate
CategoryEnterprise Content ManagementNov 25, 2025Download
ProductReviews, tips, and advice from real usersNov 25, 2025Download
ComparisonOpenText Content Management vs SharePointNov 25, 2025Download
ComparisonOpenText Content Management vs IBM FileNetNov 25, 2025Download
ComparisonOpenText Content Management vs OpenText Documentum Content ManagementNov 25, 2025Download
Suggested products
TitleRatingMindshareRecommending
SharePoint3.914.3%79%164 interviewsAdd to research
Hyland OnBase3.96.4%100%13 interviewsAdd to research
 
 
Key learnings from peers
Last updated Sep 21, 2025
Valuable FeaturesRoom for Improvement
ROIPricing
Popular Use Cases
Service and SupportDeploymentScalabilityStability
Review data by company size
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise9
By reviewers
By visitors reading reviews
Company SizeCount
Small Business147
Midsize Enterprise94
Large Enterprise413
By visitors reading reviews
Top industries
By visitors reading reviews
Government
13%
Manufacturing Company
11%
Computer Software Company
9%
Financial Services Firm
8%
Energy/Utilities Company
8%
Insurance Company
6%
Construction Company
5%
Retailer
4%
Healthcare Company
4%
University
3%
Performing Arts
3%
Real Estate/Law Firm
3%
Comms Service Provider
3%
Transportation Company
2%
Non Profit
2%
Outsourcing Company
2%
Wholesaler/Distributor
2%
Legal Firm
2%
Educational Organization
2%
Media Company
2%
Hospitality Company
1%
Recruiting/Hr Firm
1%
Consumer Goods Company
1%
Marketing Services Firm
1%
Logistics Company
1%
Recreational Facilities/Services Company
1%
Pharma/Biotech Company
1%
Compare OpenText Content Management with alternative products
Learn more about OpenText Content Management
OpenText Content Management customers
Related questions
 
OpenText Content Management Reviews Summary
Author infoRatingReview Summary
Director Consulting SAP OpenText en Entelgy at DCL Consultores EIM SL4.5I’ve worked with OpenText Content Management for over 20 years; its deep integration with SAP and Office 365 stands out, though metadata flexibility and AI need improvement. Support declined post-pandemic but is improving. I'd rate it 9 out of 10.
Practice Director at a outsourcing company with 51-200 employees3.5I use OpenText Extended ECM for managing various documents across procurement, sales, and engineering. It integrates well with SAP for effective document management, but it's costly, has viewing issues, unclear pre-sales communication, and needs better knowledge website organization.
Senior Solution Architect at Freeport LNG Development, L.P.4.5We use OpenText Extended ECM for drawing management and document management. It offers valuable engineering document management features but needs more automation. Despite needing custom development, it's cost-effective and outperforms Microsoft for large data management.
Application Development Team Lead at Accenture4.5I use OpenText Extended ECM to manage documents without direct SAP access, appreciating its security and collaboration features. However, reaching OpenText support is challenging, and its pricing is higher compared to alternatives like SharePoint, which offers better support.
Technical Lead at a financial services firm with 51-200 employees3.5Our accounting department uses OpenText Extended ECM to manage thousands of tax returns through a workflow and reporting system. While generally effective, for complex tasks, we supplement it with AppWorks. There's room for improvement, but overall satisfaction is high.
Systems Admin Consultant at Pacific Life3.5We use OpenText Extended ECM to store official confidential documents, benefiting from its Smart Viewing features similar to SharePoint. It allows seamless integration with applications like SAP and Microsoft Office. While ROI is positive, records management could be improved.
Senior Account Manager at Syntergy3.5I have used OpenText Extended ECM at several companies for document management, appreciating its strong permissions and metadata features. However, the user interface needs improvement. Before selecting it, SharePoint and Documentum were also evaluated. We achieved a return on investment.
Team lead at Air Products3.5We are an engineering company using OpenText Extended ECM for managing document lifecycles. Its valuable features include automatic document numbering and state management, though performance issues arise during peak times. Previously, we used Siemens' tools.