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Mackerel vs New Relic comparison

 
Comparison Buyer's Guide
Executive Summary
Review summaries and opinions
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 Categories and Ranking
Mackerel
Ranking in Application Performance Monitoring (APM) and Observability
96th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
New Relic
Ranking in Application Performance Monitoring (APM) and Observability
4th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
160
Ranking in other categories
Network Monitoring Software (9th), IT Infrastructure Monitoring (8th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (5th), AIOps (4th)
 Mindshare comparison
As of November 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Mackerel is 0.3%, up from 0.1% compared to the previous year. The mindshare of New Relic is 4.7%, down from 8.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
New Relic4.7%
Mackerel0.3%
Other95.0%
Application Performance Monitoring (APM) and Observability
 Featured Reviews
Use Mackerel?
Leave a review
HR
Platform Software Engineer 4 at Nexthink
Has improved monitoring efficiency with robust alerting and automation features
The best features in New Relic include its numerous API integrations and a good source of support. The support is excellent, and they provide blogs and forums. There is something called NRQL, New Relic Query Language, which can be used to query many things and retrieve data. Using API calls allows you to automate and pull a dashboard out of it, making manipulation easily done. These are some things I have done with New Relic as an end customer. It reduces the operational overhead. Your data is monitored end to end, which could be directly linked with the SLA and SLO. That is the main thing.
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875,455 professionals have used our research since 2012.
 Top Industries
By visitors reading reviews
No data available
Financial Services Firm
15%
Computer Software Company
12%
Manufacturing Company
8%
Retailer
6%
 Company Size
By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise50
Large Enterprise61
 Questions from the Community
Ask a question
Earn 20 points
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
New Relic can be improved by incorporating an automated incident analysis solution. They have comprehensive enterprise data, and based on that, they could generate and forecast things. They can pre...
 Comparisons
No data available
 Also Known As
No data available
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 Overview
 Sample Customers
M.T.Burn Inc., Nulab Inc., Nintendo, Livesense, Seesaa, Retty, Gyazo, Hatena, GMO, Kaizen Platform, Prott
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about Datadog, Dynatrace, Splunk and others in Application Performance Monitoring (APM) and Observability. Updated: October 2025.
875,455 professionals have used our research since 2012.