“Doing more, doing better and reaching further” is the aim of the International Federation of Red Cross and Red Crescent Societies’ (IFRC) road map for this decade called Strategy 2020. Since 2009, IFRC has delivered self-guided...
more“Doing more, doing better and reaching further” is the aim of the International Federation of Red Cross and Red Crescent Societies’ (IFRC) road map for this decade called Strategy 2020. Since 2009, IFRC has delivered self-guided online learning through its Learning platform, a learning management system (LMS), to a massive and rapidly-growing audience (IFRC Annual Report 2012). One key challenge faced by IFRC is how to improve training and preparedness, especially for groups like Field Assessment Coordination Teams (FACT) and Emergency Response Units (ERU), which are specialized teams of trained technical specialists ready to be deployed at short notice in emergency operations. The World Disasters Report 2013, which focused on technology and the future of humanitarian action, states that “the responsible use of technology in humanitarian action offers concrete ways to make assistance more effective and accountable, and to reduce vulnerability and strengthen resilience. Distance learning and online education are good examples of technology supporting these goals” (World Disasters Report 2013, p. 10-11). Due to both the specificity of the work of emergency operations teams and their diversity of contexts, educational technology that supports the exchange of experiences among team members could increase effectiveness before, during and after such operations, to enhance the organization’s capacity for making use of both lessons learned and the mechanisms for their learning. Following this reasoning and considering that IFRC actions have increased in numbers (done more) and have connected members from all over the world (reached further), the objective now is to do it better.