Module 1: Detailed Solution

1. Which of the following is NOT a capability of AI?

A) Learning
B) Reasoning
C) Perception
D) Emotion
E) Problem-Solving
Answer: D) Emotion

2. What type of AI is designed for a specific task and lacks general intelligence?
AI that can write poetry, solve math, and drive a car with equal s
A) General AI AI with human-like intelligence capable of

B) Reactive Machines Basic AI that reacts to inputs with no memory or learning capability. Deep Blue chess

C) Narrow AI AI designed for a specific task Siri or Alexa

D) Limited Memory AI AI that can learn from past data Self-driving cars using sensor and past
E) Theory of Mind AI that understands emotions
Answer: C) Narrow AI

What is the primary function of AI in recruitment processes?

A) Conducting interviews
B) Processing resumes rapidly
C) Making hiring decisions
D) Training employees
E) Managing payroll
Answer: B) Processing resumes rapidly
4. Which AI tool is known for automating onboarding programs?

A) HireVue Video Interviewing & AI Assessment Commonly applied in high-volume hiring

B) Mya Recruitment Automation & Candidate Engagement (AI Chatbot)

C) Reflektive Performance Management & Continuous Feedback Enables goal setting, 1:1 check-ins

D) Zenefits A full-service HR platform managing payroll, benefits, onboarding,

Gathers employee feedback Employee Engagement & Analytics
E) Peakon
Answer: B) Mya

5. AI can analyze historical data to forecast trends in which area?

A) Marketing strategies
B) Employee turnover and training needs
C) Financial performance
D) Customer satisfaction
E) Product development
Answer: B) Employee turnover and training needs

6. What advantage does AI provide in employee performance evaluations?

A) Subjective assessments by managers

B) Focus on quantifiable metrics to remove human bias
C) Increased paperwork for HR teams
D) Delayed feedback processes
E) Manual tracking of performance
Answer: B) Focus on quantifiable metrics to remove human bias

7. What challenge do organizations face in talent acquisition today?

A) Excessive candidate availability

B) High turnover rates
C) Lack of technology in HR
D) Overly simplistic job descriptions
E) Decreased competition for talent
Answer: B) High turnover rates
8. What is a significant challenge of managing remote work dynamics?

A) Increased office space requirements

B) Difficulty in maintaining team cohesion
C) Enhanced productivity levels
D) Simplified communication channels
E) Reduced employee engagement
Answer: B) Difficulty in maintaining team cohesion

9. Which type of AI can understand human emotions and adjust responses accordingly?

A) Reactive Machines
B) Limited Memory AI
C) Theory of Mind
D) Narrow AI
E) General AI
Answer: C) Theory of Mind

10. What benefit does AI provide in skill gap analysis?

A) Identifying skills that are irrelevant to job roles

B) Assessing current workforce capabilities and recommending training
C) Reducing the need for employee training altogether
D) Focusing solely on managerial skills
E) Eliminating the need for performance reviews
Answer: B) Assessing current workforce capabilities and recommending training
 NPTEL Online Certification Course
AI in Human Resource Management
Module 2: Detailed Solution
Indian Institute of Technology Guwahati

1. What does AI in decision-making primarily refer to?

A) The use of human intuition in decisions

B) The use of artificial intelligence technologies to assist, enhance, or automate decision-
making
C) The elimination of all human involvement in decisions
D) The reliance solely on historical data
E) The use of traditional statistical methods
Answer: B) The use of artificial intelligence technologies to assist, enhance, or
automate decision-making
2. Which decade marked the early days of AI with foundational concepts and expert systems?

A) 1980s-1990s
B) 1950s-1970s
C) 2000s-2010s
D) 2020-Present
-2010s-2020
Answer: B) 1950s-1970s
Which of the following is NOT a benefit of AI in decision-making?

A) Enhanced accuracy
B) Increased operational costs
C) Improved customer insights
D) Agility in decision-making
E) Scalability
Answer: B) Increased operational costs
 4. What type of analytics involves forecasting future trends based on historical data?

A) Descriptive Analytics Sales dropped by 20% last month compared to the previous month.

Why (reason) B) Predictive Analytics Sales are likely to drop again next month if ad spending isn't increased

C) Prescriptive Analytics Increase ad budget by 15% and target mobile users to boost sales by 10%.
D) Diagnostic Analytics Sales dropped due to a 30% decline in website traffic from paid ads.”
E) Exploratory Analytics Discovered that customers aged 25–34 in urban areas buy 40%
Answer: B) Predictive Analytics
5. Which challenge is associated with adopting AI for decision

A) Abundance of high-quality data

B) Cultural resistance within organizations
C) Overwhelming support from all employees
D) Lack of available technology
E) Excessive funding for projects
Answer: B) Cultural resistance within organizations
6. What is a significant advantage of using AI for risk assessment?

A) It guarantees no risks will occur.

B) It can evaluate various risk factors using historical data.
C) It eliminates the need for human judgment.
D) It only focuses on financial risks.
E) It simplifies all decision making processes.
Answer: B) It can evaluate various risk factors using historical data.
7. Which factor can hinder the successful implementation of AI technologies?

A) High levels of employee engagement

B) Clear strategic vision
C) Lack of strategic vision
D) Availability of quality data
E) Strong leadership support
Answer: C) Lack of strategic vision
8. What is a primary concern regarding ethical considerations in AI?
A) Increased efficiency in operations
B) Potential biases in algorithms and data
C) Enhanced customer satisfaction
 D) Reduced operational costs
E) Improved employee productivity
Answer: B) Potential biases in algorithms and data

9. How does AI enhance collaboration among teams during decision-making?

A) By automating all team interactions
B) By providing real-time insights and recommendations based on comprehensive data
analysis
C) By eliminating the need for team meetings
D) By focusing only on individual performance metrics
E) By restricting access to information
Answer: B) By providing real-time insights and recommendations based on
comprehensive data analysis

10. Which challenge relates to integrating AI with existing systems?

A) High employee morale during transitions.
B) Compatibility issues with legacy systems.
C) Excessive funding for new projects.
D) Abundance of skilled personnel available.
E) Clear understanding among all employees about new technologies.
Answer: B) Compatibility issues with legacy systems.
 NPTEL Online Certification Course
AI in Human Resource Management
Module 3: Detailed Solution
Indian Institute of Technology Guwahati

1. What in Human Resource Management (HRM) is the ongoing process of setting goals,
assessing progress, and providing feedback to ensure employees meet performance
objectives and align with organizational goals?
A) Onboarding
B) Person-Job fit
C) Performance management
D) Employee engagement
E) Learning and Development
Answer: C) Performance management

2. AI consists of four main capabilities to function. Which among the following is not one
of them?
A) Language processing
B) Machine learning
C) Knowledge representation
D) Employee management
E) None of the above
Answer: D) Employee management

3. What is designed to help employees acclimate and integrate into an organization?

A) Orientation
B) Onboarding
C) Induction
D) Workshop
E) Socialization program
 Answer: B) Onboarding

4. What is typically a single event designed to give an overview of company policies,

culture, and values?
A) Onboarding
B) Induction
C) Team building session
D) Workshop
E) Orientation
Answer: E) Orientation

5. Which among the following is an AI tool used in the Onboarding process?

A) ChatGPT
B) Gemini
C) Kallidus
D) Remini
E) Workday
Answer: C) Kallidus

6. What is a computer program designed to converse with users in natural language

through speech or text?
A) Artificial intelligence
B) Chatbots
C) Virtual assistant
D) Voice recognition software
E) Digital interface system
Answer: B) Chatbots

7. What is referred to as the consistency between the individual’s ability, personality,

interests, needs, and occupation requirements?
A) Onboarding
B) Person-Job fit
C) Performance management
D) Employee engagement
 E) Employee retention strategy
Answer: B) Person-Job fit

8. What is the importance of person-job fit?

A) Increased employee turnover
B) Reduced training cost
C) Decreased job satisfaction
D) Less employee well-being
E) Enhanced innovation
Answer: B) Reduced training cost

9. Which among the following is not a key function of AI in person job fit?
A) Cultural fit
B) Predictive analytics
C) Personality and behavioral analysis
D) Biased decision
E) None of the above
Answer: D) Biased decision

10. What is the limitation of using AI in person-job fit?

A) Reduction of bias
B) Cost saving
C) Over-automation
D) Efficiency
E) Both A and C
Answer: C) Over-automation
 NPTEL Online Certification Course
AI in Human Resource Management
Module 4: Detailed Solution
Indian Institute of Technology Guwahati

1. Which among the following is not a type of HR Analytics?

(A) Diagnostic HR Analytics
(B) Prospective HR Analytics
(C) Dyadic HR Analytics
(D) Prescriptive HR Analytics
(E) Predictive HR Analytics

Answer: (C) Dyadic HR Analytics

2. Find the correct order of data analysis levels.

(A) Organize – Relate – Model – Evaluate – Display
(B) Evaluate – Organize – Display – Relate – Model
(C) Organize – Display – Relate – Model – Evaluate
(D) Relate – Organize – Display – Model - Evaluate
(E) Evaluate – Model – Relate – Display – Organize

Answer: (C) Organize – Display – Relate – Model – Evaluate

3. Which is not a benefit of AI in People Analytics

(A) Data-Driven Performance Management
(B) Employee Development
(C) Data Security and Privacy
(D) Improved Decision Making
(E) Cost and Time Efficiency

Answer: (C) Data Security and Privacy

 4. In which year Google launched Project Oxygen and what is it called now?
(A) 2010, PrOxy
(B) 2011, The Oxygen
(C) 2009, People’s Oxygen
(D) 2008, PrOxy
(E) 2008, PAIR

Answer: (E) 2008, PAIR

5. What is HR Administration?
(A) Deals with operational and administrative tasks related to managing employees
(B) Oversees general organizational operations beyond just HR functions
(C) Focuses on implementing HR policies and ensuring compliance with labor laws
(D) Manages various HR Functions across the organization without specializing
(E) Broader function encompassing various aspects of workforce management

Answer: (A) Deals with operational and administrative tasks related to managing
employees

6. Which of the following is a primary function of an Employee Self-Service (ESS) portal in

human resource management?
(A) Managing employee performance reviews
(B) Allowing employees to access and update personal information
(C) Conducting job interviews with candidates
(D) Scheduling company-wide meetings
(E) Ask questions

Answer: (B) Allowing employees to access and update personal information

7. What is Smart HRM?

(A) Automating manual HR processes using traditional tools
(B) Integrating advanced technologies like AI, IoT, and Big Data into HR practices
(C) Reducing the number of HR employees in an organization
(D) Relying on technologies for human-related works
(E) Outsourcing all HR functions to third-party vendors
 Answer: (B) Integrating advanced technologies like AI, IoT, and Big Data into HR
practices

8. How Competitive Pressure and Security Concerns are related with the use of Smart HRM?
(A) If Competitive Pressure increases, the Use of Smart HRM increases; if Security
Concerns increase, the Use of Smart HRM increases.
(B) If Competitive Pressure decreases, the Use of Smart HRM increases; if Security
Concerns increase, the Use of Smart HRM decreases.
(C) If Competitive Pressure increases, the Use of Smart HRM increases; if Security
Concerns increase, the Use of Smart HRM decreases.
(D) If Competitive Pressure decreases, the Use of Smart HRM increases; if Security
Concerns increase, the Use of Smart HRM increases.
(E) If Competitive Pressure decreases, the Use of Smart HRM increases, and if Security
Concerns decrease, the Use of Smart HRM increases.

Answer: (C) If Competitive Pressure increases, the Use of Smart HRM increases; if
Security Concerns increase, the Use of Smart HRM decreases.

9. What are the three components of Dynamic Capabilities?

(A) Develop, Integrate, Recognize
(B) Build, Develop, Recognize
(C) Build, Integrate, Reconfigure
(D) Build, Include, Recognize
(E) Develop, Include, Reconfigure

Answer: (C) Build, Integrate, Reconfigure

10. Which of the following best describes the strategic value of HR Analytics in workforce
management?

(A) It focuses solely on tracking employee attendance and payroll metrics

(B) It uses historical data to predict employee behavior and align HR strategies with
business goals
(C) It automates HR tasks like recruitment and training without needing human
oversight
 (D) It reduces employee turnover by increasing financial compensation across all
departments
(E) It provides insights into workforce trends to enhance decision-making and improve
organizational performance
Answer: (E) It provides insights into workforce trends to enhance decision-making and
improve organizational performance
 NPTEL Online Certification Course
AI in Human Resource Management
Module 5: Detailed Solution
Indian Institute of Technology Guwahati

1. Which of the following is a key aspect of employee retention?

A) Job turnover

B) Employee disengagement

C) Work-life balance

D) High recruitment costs

E) Lack of communication

Answer: C) Work-life balance

2. What role does AI play in predicting employee turnover?

A) It eliminates the need for employee feedback.

B) It analyzes employee data to identify trends indicating potential attrition.

C) It guarantees that all employees will stay with the company.

D) It focuses solely on financial metrics.

E) It replaces HR professionals in decision-making.

Answer: B) It analyzes employee data to identify trends indicating potential attrition.

3. How do AI tools enhance onboarding experiences?

A) By standardizing training for all new hires

 B) By analyzing new hire data and preferences to customize processes

C) By eliminating the onboarding process entirely

D) By providing generic training materials

E) By focusing only on compliance training

Answer: B) By analyzing new hire data and preferences to customize processes

4. Which AI tool does not provides real-time feedback through engagement surveys?

A) Gemeni

B) ADP Workforce Now

C) Peakon

D) Zavvy

E) Mya

Answer: A) Gemeni

5. Which functionality allows AI to mitigate biases in performance evaluations?

A) Goal Tracking

B) Data Collection and Analysis

C) Real-Time Feedback

D) Personalized Development Plans

E) Automated Recognition Programs

Answer: B ) Data Collection and Analysis

6. What is a challenge associated with implementing AI in performance appraisal?

 A) Increased accuracy in evaluations

B) High-quality data dependence

C) Enhanced employee engagement

D) Simplified feedback processes

E) Reduced administrative workload

Answer: B) High-quality data dependence

7. What is one objective of employee training?

A) To increase turnover rates

B) To enhance compliance with regulations

C) To reduce employee engagement

D) To limit skill development opportunities

E) To ignore industry trends

Answer: B) To enhance compliance with regulations

8. What is a critical role of AI in performance appraisal processes?

A) To eliminate human judgment entirely

B) To provide real time feedback and support continuous improvement

C) To focus exclusively on annual reviews

D) To increase administrative burden on HR teams

E) To ignore employee input

Answer: B) To provide real-time feedback and support continuous improvement

9. Which practice helps mitigate resistance to change when implementing AI tools?

A) Ignoring employee concerns about technology use

B) Providing comprehensive training for managers and staff

 C) Limiting communication about changes being made

D) Focusing solely on technology benefits without addressing fears

E) Eliminating all human oversight in decision-making

Answer: B) Providing comprehensive training for managers and staff

10. Why is it essential to regularly review AI algorithms used in performance appraisals?

A) To ensure they remain biased towards certain groups

B) To identify potential biases or inaccuracies

C) To eliminate any need for human judgment

D) To increase complexity without reason

E) To simplify evaluation processes without data

Answer: B) To identify potential biases or inaccuracies

 NPTEL Online Certification Course
AI in Human Resource Management
Module 6: Detailed Solution
Indian Institute of Technology Guwahati

1. Which of the following is essential for successfully implementing AI in HRM?

(A) AI should be built from scratch without any prior systems
(B) A strong Business Intelligence (BI) system must be integrated
(C) AI should operate independently of Business Intelligence (BI)
(D) AI technologies can function effectively without any support systems
(E) AI requires minimal human intervention during implementation
Answer: B) A strong Business Intelligence (BI) system must be integrated

2. In the Multilevel Framework for the Development of AI-Augmented HRM, what are
the three components at the Organisational Level?
(A) AI-HRM Strategy, Organizational Facilitators, AI-Oriented Culture
(B) AI-HRM Strategy, Ethical Implementation, AI-Oriented Processes
(C) AI-HRM Strategy, AI-Oriented Culture, AI Techniques Identification
(D) AI Techniques Identification, Assimilation Process, Ethical principles
(E) AI Techniques Identification, AI-Oriented Culture, Ethical Principles
Answer: A) AI-HRM Strategy, Organizational Facilitators, AI-Oriented Culture

3. Which of the following is not an AI Technology?

(A) Data Mining
(B) Face Recognition
(C) Expert System
(D) Predictive Analytics
 (E) Database Management System (DBMS)
Answer: E) Database Management System (DBMS)

4. What does organizational performance include

(A) Day-to-day functions & Consequences
(B) Strategic Growth & Employee Satisfaction
(C) Operational & Financial Outcomes
(D) Financial Outcomes & Human Capital
(E) Human Capital & Operational Outcomes
Answer: C) Operational & Financial Outcomes

5. Which of the following helps in speech recognition?

(A) Interactive Voice Response (IVR)
(B) Speech to Text (STT)
(C) Artificial Neural Networks (ANN)
(D) Deep Learning Algorithms
(E) Natural Language Processing (NLP)
Answer: C) Artificial Neural Networks (ANN)

6. What is the difference between learning and development?

(A) Learning focuses on future career growth, while development is about mastering current
job skills
(B) Development focuses on mastering job performance, while learning is about personal
growth
(C) Learning focuses on improving current job performance, while development prepares
employees for future career opportunities
(D) Development is about attending seminars, while learning is about leadership training.
(E) Learning and development are the same and interchangeable
Answer: C) Learning focuses on improving current job performance, while development
prepares employees for future career opportunities
 7. Which is not a contributing factor for HRM(AI)?
(A) Learning & Improvement
(B) Training
(C) Digital Literacy
(D) Technological Adaptability
(E) Motivated Learners
Answer: B) Training

8. What is Needs Assessment?

(A) To evaluate employee performance
(B) To determine the training and development needs of employees
(C) To assess the financial health of the organization
(D) To monitor daily employee activities
(E) To identify organizational shortcomings
Answer: B) To determine the training and development needs of employees

9. Who introduced the term “Disruptive Technology”?

(A) Morgan
(B) Smith
(C) Charle
(D) Donald
(E) Christensen
Answer: E) Christensen

10. Disruptive technologies can be categorized into areas like ?

(A) AI, Networking, Advanced Manufacturing
(B) AI, Networking, E-learning
(C) Robots, E-learning, AI
 (D) Cloud Computing, Robotics, Blockchain
(E) AI, Machine Learning, Digitalization
Answer: A) AI, Networking, Advanced Manufacturing
 NPTEL Online Certification Course
AI in Human Resource Management
Module 7: Detailed Solution
Indian Institute of Technology Guwahati

1. Machine learning models to create new content, such as text, audio, video, images, and
code are called
A. Artificial intelligence
B. Generative artificial intelligence
C. Metaverse
D. Augmented reality
E. Computational Creativity
Answer: B) Generative artificial intelligence
2. Which among the following is not a generative artificial intelligence used in HRM?
A. Dall-E
B. Bard
C. ChatGPT
D. Google Assistant
E. None of the above
Answer: D) Google Assistant
3. Which among the following should be done while using generative artificial intelligence in
HRM?
A. Assuming AI responsibly protects sensitive information
B. Removing humans from the process
C. Demanding explanation for AI’s conclusions
D. Accepting AI’s decision without any doubts
E. Both A and C
Answer: C) Demanding explanation for AI’s conclusions
4. Which among the following is not a subdiscipline of AI in HRM?
A. Artificial neural networking and deep learning
 B. Robotic process automation
C. Machine learning
D. Learning and development
E. Both A and D
Answer: D) Learning and development
5. Which among the following is a challenge in building organizational capabilities through
AI-driven HRM
A. Integration
B. Monitoring diverse metrics
C. Employee engagement
D. Cultural fir assessment
E. None of the above
Answer: A) Integration
6. Who introduced the term “Metaverse”
A. Philip Rosedale
B. Neal Stephenson
C. William Gibson
D. Mark Zuckerberg
E. Jaron Lanier
Answer: B) Neal Stephenson
7. Which company rebranded Metaverse as “Meta”
A. Google
B. Facebook
C. Whatsapp
D. Instagram
E. Twitter
Answer: B) Facebook
8. Which among the following is not a challenge of metaverse integration in HRM?
A. Policy and safety concerns
B. Generational resistance
C. Technology expertise
D. Remote work
 E. All of the above
Answer: D) Remote work
9. Which among the following is Google’s own generative AI chatbot?
A. Perplexity
B. ChatGPT
C. Bard
D. Dall-E
E. Claude
Answer: C) Bard
10. Metaverse is supported by the convergence of technology like
A. Virtual Reality (VR)
B. Augmented Reality (AR)
C. Virtual Reality (VR) and Augmented Reality (AR)
D. Cloud Computing
E. All of the above
Answer: C) Virtual Reality (VR) and Augmented Reality (AR)
 NPTEL Online Certification Course
AI in Human Resource Management
Module 8: Detailed Solution
Indian Institute of Technology Guwahati

1. Which among the following is not a technological and data challenge of AI adoption in
HRM?
A. Scalability issues
B. Legacy systems
C. Privacy
D. Talent gap
E. Both C and D
Answer: D. Talent gap
2. Which among the following are ethical concerns in AI driven HRM?
A. Resistance to change
B. Misalignment of goals
C. Bias in AI algorithms
D. Data quality
E. All of the above
Answer: C. Bias in AI algorithms
3. A broader shift that fundamentally changes HR operations by implementing new
technologies and processes, like using AI-powered recruitment tools or automating
payroll systems is called
A. Digitization
B. Digitalization
C. Automation
D. Transformation
E. Disruption
Answer: B. Digitalization
4. Which among the following are technological success factors?
A. Ease of use, integration, and management support
B. Organizational culture, budget, and resources, data management
C. Data management, integration, and ease of use
D. Top management support, organizational culture, and budget and resources
E. Scalability and security
Answer: C. Data management, integration, and ease of use
5. Which among the following are people's success factors?
A. Employee Training
B. Ease of use
C. User acceptance
D. Employee empowerment
E. Both A and C
Answer: E. Both A and C
6. What is known as a strategic process to identify and develop internal candidates for
key roles?
A. Career planning
B. Succession planning
C. Leadership pipeline development
D. Talent management
E. Workforce planning
Answer: B. Succession planning
7. Which among the following is not the key element of succession planning?
A. Assess talent
B. Risk mitigation
C. Develop plans
D. Monitor and evaluate
E. Both B and C
Answer: B. Risk mitigation
8. Which among the following is the limitation of traditional succession planning?
A. Static skill development
B. Data-driven decisions
C. Personalized development
D. Real-time skill tracking
E. None of the above
Answer: A. Static skill development
9. Which among the following is not an advanced AI capability?
A. Predictive analysis
B. Personalized development
C. Risk foresight
D. Knowledge transfer
E. Both B and C
Answer: B. Personalized development
10. Which among the following is an AI knowledge transfer method?
A. AI-driven knowledge bases
B. Expert systems
C. Facilitated mentorship
D. All of the above
E. None of the above
Answer . All of the above
 NPTEL Online Certification Course
AI in Human Resource Management
Module 9: Detailed Solution
Indian Institute of Technology Guwahati

1. Which is not a type of AI?

(A) Computer vision
(B) Artificial Super Intelligence
(C) Machine Learning Technologies
(D) Artificial General Intelligence
(E) A calculator
Answer: E) A calculator
2. Which of the following offers multiple solutions using sensory data?
(A) Perception Technologies
(B) Computer Vision
(C) Artificial General Intelligence
(D) Artificial Super Intelligence
(E) Neural Networks
Answer: C) Artificial General Intelligence
3. What is Green HRM?
(A) A process for making HR policies and practices eco-friendly
(B) A concept focused on reducing recruitment cost
(C) A method of improving employee job satisfaction
(D) Promoting organizational brand through green practices
(E) A program aimed at providing health benefits to employees
Answer: A) A process for making HR policies and practices eco-friendly
4. Which of the following is not a determinant of GHRM
 (A) Customer and Stakeholder Pressure
(B) Supportive Culture
(C) Recruitment Cost
(D) Environmental Legislation
(E) Relational Capital
Answer: C) Recruitment Cost
5. Which company started chatbot Nina to answer employee’s queries?
(A) EPFO
(B) Larsen & Toubro Infotech
(C) Samsung
(D) Infosys
(E) Sun Life ASC India
Answer: E) Sun Life ASC India
6. What does VPA stand for?
(A) Visual Personal Assistants
(B) Visual Perceptual Assistants
(C) Virtual Perceptual Alliance
(D) Virtual Personal Assistants
(E) Virtual Predictive Analytics
Answer: D) Virtual Personal Assistants
7. In which type of innovation management levels, the digital expansion is moderate but
still there was a need for manual input?
(A) Analog Tool-Innovation Management
(B) Automated Business Model Development
(C) Digital Workflow Optimization
(D) Automated Business Model Reconfiguration
(E) Digital Tool-Based Innovation Management
Answer: E) Digital Tool-Based Innovation Management
8. In which innovation management level, AI enables automatic costing and pricing?
(A) Automated Business Model Reconfiguration
(B) Analog Tool-Innovation Management
(C) Automated Business Model Development
(D) Real-Time Pricing Analytics
(E) Digital Tool-Based Innovation Management
Answer: A) Automated Business Model Reconfiguration
9. Which of the following is not a strategy for implementing AI in HRM
(A) Leadership commitment
(B) Collaborative environment
(C) Replacing human tasks with AI
(D) Scalability of AI Solutions
(E) Addressing bias and discrimination
Answer: C) Replacing human tasks with AI
10. Approximately, how many percent of organizations use digital tools for HRM
practices like meetings?
(A) 74%
(B) 75%
(C) 77%
(D) 76%

Answer ) 74%
 NPTEL Online Certification Course
AI in Human Resource Management
Module 10: Detailed Solution
Indian Institute of Technology Guwahati

1. Which among the following is not a key component of compensation?

A. Direct compensation
B. Equity-based compensation
C. Voluntary benefits
D. Indirect compensation
E. None of the above
Answer: C) Voluntary benefits
2. Which among the following is the importance of compensation and benefits?
A. Retaining employees
B. Ensuring compliance
C. Attracting talent
D. All of the above
E. None of the above
Answer: D) All of the above
3. Which among the following is a traditional challenge of compensation and benefits?
A. Data silos
B. Competitive offers
C. Real-time insight
D. Quick feedback
E. None of the above
Answer: A) Data silos
4. What are the challenges in AI implementation?
A. Data-driven decision making
B. Adaptation
C. Predictive analytics
 D. Process automation
E. All of the above
Answer: B) Adaptation
5. What are a few rising regulatory demands in compliance?
A. Data privacy laws
B. Global compliance requirement
C. Increasing accuracy
D. Data driven decision making
E. Both A and B
Answer: E) Both A and B
6. What does NLP stand for?
A. Network Logic Protocol
B. Natural Language Processing
C. Natural Learning Program
D. Neural Language Processing
E. Neuro-Linguistic Programming
Answer: B) Natural Language Processing
7. What is compliance?
A. A method used in sales to increase customer satisfaction by offering discounts.
B. A technique for improving employee productivity through motivation.
C. The process of adhering to laws, regulations, standards, and ethical practices set
by governing bodies or organizations.
D. A set of tools used solely for managing finances in an organization.
E. A strategy to manage operational risks effectively within an organization.
Answer: C) The process of adhering to laws, regulations, standards, and ethical practices
set by governing bodies or organizations
8. What are the traditional challenges in knowledge management?
A. Data silos
B. Data silos, outdated information
C. Data silos, outdated information, time consuming
D. Data silos, outdated information, time-consuming, lack of personalization
E. None of the above
 Answer: D) Data silos, outdated information, time-consuming, lack of personalization

9. What is data mining?

A. Identifying hidden patterns and trends in large datasets
B. Organizing data into structured categories
C. Creating data storage structures for faster retrieval
D. Collecting raw data for storage purposes
E. All of the above
Answer: A) Identifying hidden patterns and trends in large datasets
10. What are some future trends in AI-mediated knowledge management?
A. Cognitive search
B. Self-learning repository
C. Human-AI collaboration
D. Both A and B
E. All the above
Answer: E) All the above
 NPTEL Online Certification Course
AI in Human Resource Management
Module 11: Detailed Solution
Indian Institute of Technology Guwahati

1. What is the primary focus of Strategic Human Resource Management (SHRM)?

A) Administrative tasks

B) Aligning HR practices with organizational strategy

C) Payroll processing

D) Compliance with labor laws

E) Employee relations

Answer: B) Aligning HR practices with organizational strategy

2. Which of the following is a key characteristic of Modern SHRM?

A) Reactive approach

B) Siloed operations

C) Proactive approach

D) Short-term orientation

E) Limited role of HR

Answer: C) Proactive approach

3. Which technology plays a crucial role in evolving HR practices?

A) Manual record-keeping systems

B) HR Analytics and automation tools

 C) Traditional payroll processing methods

D) Paper-based recruitment processes

E) Face-to-face interviews only

Answer: B) HR Analytics and automation tools

4. What is a significant challenge in implementing AI in SHRM?

A) Increased employee satisfaction

B) Improved employee experiences

C) Streamlined hiring processes

D) Enhanced decision-making capabilities

E) High costs associated with technology

Answer: E) High costs associated with technology

5. Which characteristic differentiates Modern SHRM from Traditional SHRM?

A) Focus on compliance and administrative tasks

B) Proactive and strategic alignment with business goals

C) Isolation from other business functions

D) Short-term operational focus

E) Limited use of technology

Answer: B) Proactive and strategic alignment with business goals

6. Which tool is used in HRP to analyze external factors affecting workforce planning?

A) PESTLE Analysis

B) SWOT Analysis

C) Gap Analysis
 D) Skills Inventory

E) Performance Metrics
Answer: B) SWOT Analysis

7. What function do HR chatbots primarily serve in organizations?

A) Conduct performance reviews

B) Manage payroll processing

C) Provide instant responses to HR-related queries

D) Develop training programs

E) Oversee compliance with regulations

Answer: C) Provide instant responses to HR-related queries

8. How do HR chatbots enhance recruitment processes?

A) By eliminating candidate screenings

B) By increasing paperwork for HR teams

C) By limiting communication with candidates

D) By automating candidate sourcing and scheduling interviews

E) By focusing only on onboarding

Answer: D) By automating candidate sourcing and scheduling interviews

9. Which benefit is directly associated with a positive Employee Experience?

A) Reduced employer branding efforts
B) Decreased customer satisfaction
C) Enhanced employee retention rates
D) Lower employee engagement
E) Minimal productivity boost

Answer: C) Enhanced employee retention rates

10. What is a future application of AI in enhancing Employee Experience?
A) Increasing manual work processes
B) Eliminating predictive analytics
C) Reducing integration with daily workflows
D) Replacing all human interaction in workplaces
E) Enabling hyper-personalization of employee experiences

Answer: E) Enabling hyper-personalization of employee experiences

…Week 12: Assignment 12
The due date for submitting this assignment has passed.
Due on 2025-04-16, 23:59 IST.

Assignment submitted on 2025-04-06, 21:03 IST

1) Company culture consists of

a) Beliefs
b) Attitudes
c) Values
d) Both ‘a’ and ‘b’
e) All the above

Yes, the answer is correct.

Score: 1
Accepted Answers:
e) All the above

2) Which of the following are the challenges of company culture?

a) Resistance to change
b) Leadership neglect
c) Misconceptions
d) All of the above
e) None of the above

Yes, the answer is correct.

Score: 1
Accepted Answers:
d) All of the above

3) Which among the following is not a method to measure company culture?

a) eNPS
b) ROI
c) OCI
d) Audits
e) Employee Surveys

Yes, the answer is correct.

Score: 1
Accepted Answers:
b) ROI

4) Which of the following statements best describes a "company culture" within an

organizational framework?

a) It emphasizes structured roles, a high degree of control, and values efficiency and stability
over flexibility and employee empowerment.
b) It promotes a competitive, results-oriented atmosphere where market share, goals, and
measurable achievements define success.
c) It fosters a collaborative environment, values teamwork and personal development, and
prioritizes employee well-being and consensus-building.
d) It encourages innovation and adaptability, with a focus on autonomy, risk-taking, and
continuous improvement over formalized processes.
e) It prioritizes strict hierarchical systems for accountability.

Yes, the answer is correct.

Score: 1
Accepted Answers:
c) It fosters a collaborative environment, values teamwork and personal development, and
prioritizes employee well-being and consensus-building.

5) Which is not a strategy for enhancing company culture?

a) Promote transparency
b) Encourage social interaction
c) Invest in employee well-being
d) Keep core values private
e) Foster psychological safety

Yes, the answer is correct.

Score: 1
Accepted Answers:
d) Keep core values private

6) RPA stands for?

a) Robotic Process Automation

b) Robotic Programming Analysis
c) Robotic Procedure Automation
d) Robust Procedure Automation
e) Robust Process Automation

Yes, the answer is correct.

Score: 1
Accepted Answers:
a) Robotic Process Automation

7) What are the two things needed to prepare for cultural shifts?

a) Upskilling AI, Cultural Readiness

b) Cultural Readiness, Building Trust and Transparency
c) AI Literacy, Building Trust and Transparency
d) Building Trust and Transparency, Encouraging Experimentation
e) Encouraging Experimentation, Enhancing Team Dynamics
 Yes, the answer is correct.
Score: 1
Accepted Answers:
b) Cultural Readiness, Building Trust and Transparency

8) Which is not a strategy for harmonizing AI and HR?

a) Training
b) Open communication
c) Collaboration
d) Replacing human work with AI
e) Ethical AI policy development

Yes, the answer is correct.

Score: 1
Accepted Answers:
d) Replacing human work with AI

9) Which tool is a mental health platform that emotionally supports employees?

a) Darktrace
b) PandaDoc
c) Ginger
d) HireVue
e) Greenhouse

Yes, the answer is correct.

Score: 1
Accepted Answers:
c) Ginger

10) Which of the following approaches in sentiment analysis primarily focuses on

understanding the context of words in a sentence to capture subtle nuances in emotions or opinions
accurately?

a) Lexicon-based analysis
b) Rule-based analysis
c) Bag-of- Words model
d) Transformer-based model
e) Statistical N-grams analysis

Yes, the answer is correct.

Score: 1
Accepted Answers:
d) Transformer-based model

02-May-25, 11:20 AM