business-stream.co.

uk
For emergencies, please contact your:
Water wholesaler: South East Water
Waste wholesaler: Southern Water
Visit business-stream.co.uk/emergencies

Customer reference / invoice no

9093796401 / 5065980

BILLING ADDRESS LINE 1 Invoice / tax point date: 9 December 2024

BILLING ADDRESS LINE 2 Supply address: Unit 15 Navigation
BILLING ADDRESS LINE 3 Court, Calder Park Wakefield, WF2 7B)
BILLING ADDRESS LINE 4
Supply point ID: water / waste water:
BILLING ADDRESS POSTCODE
3009165188W17 I 3009165188514
Our VAT number: 945 8508 85
Page 1 of 3

Ways to save
Your water services invoice
With a rise in the cost of living and energy
rates higher than ever, we want to help you cut
costs wherever we can. View our ways to save
tips for help in reducing your water costs. Visit
business-stream.co.uk/ways-to-save
Your previous balance £xx,xx
Payments received £xx.xx CREDIT
8 September - 7 December
Your balance brought forward 2024(90 days, average £1.12 per day)
£x.xx
Carbon consumption
Your charges this period (see page 2 for details)
account summary
Water services charges £xx.xx
VAT £x.xx Based on this period your annual carbon
consumption is 59.84kgCO2e/yr, based
Total charges this period £xx.xx
on National Government statistics.
Your new account balance £xx.xx

Thanks for paying by Direct Debit. You don't need to do anything - we'll collect £xx.xx
from your account on dd month year.

Ways to pay
Direct Debit Online By phone By bank transfer
Paying by Direct Debit is the Visit business-stream.co.uk/ Call 0330 123 2000 to pay over the Sort code: 30-00-02.
quickest and easiest way to pay payonline with your debit or credit phone using your debit or credit Account number: 03029919.
your bills. Visit card details. card details. Account name: Business Stream
business-stream.co.uk/ Revenue Account. Please include
direct-debit or call us on 0330 123 this reference number:
2000. 0000000/ 0000000
You can also find other ways to pay at business-stream.co.uk/ways-to-pay

PO Box 17381, Edinburgh, EH12 1GT | business-stream.co.uk Naturally different.

Scottish Water Business Stream Limited trading as Business Stream. Registered in Scotland. Company no. SC294924. Registered office address and principal place of
business: 1-3 Lochside Crescent, Edinburgh, EH12 9SE. Ofwat, the Water Services Regulation Authority, is the regulator of the water sector in England and Wales. For more
information visit ofwat.gov.uk. Unless otherwise agreed, Scottish Water Business Stream Ltd provides services to you in accordance with our standard terms and
conditions, a copy of which is available at business-stream.co.uk/terms. Copies are also available on request. Through your continued receipt and acceptance of our
services, you are deemed to have accepted our standard terms and conditions.
Customer reference / invoice number: 0000000 / 0000000 Invoice / tax point date: dd month year Page: 2 of 3

Your charges in detail

Meter number / meter size: 00/000000 / 15mm

Water charges Units Rate VAT Charge

Fixed water charge This is a fee for the upkeep of external
Yearly fee £00.00 dd month year - dd month year 31 days 0.193251 Z £0.00 pipes and pumps that supply water to your
premises.

Volumetric water charge This is a charge for the amount of water

Estimated reading dd month year 0000 you've used, as recorded by your water
Estimated reading dd month year 0000 meter. The rate you are charged can vary
= volume used this period 5 m3 based on your location and your water
Charges 2.2794 Z consumption. Find out more at
dd month year - dd month year 5 m3 £00.00
business-stream.co.uk/yorkshire/
useful-info

Total water charges £00.00

Waste water & drainage charges Units Rate VAT Charge

Fixed waste water charge This is a fee for the upkeep of external
pipes and pumps that remove waste water
Yearly fee £00.00 dd month year - dd month year 31 days 0.143661 Z £0.00
from your premises.

Volumetric waste water charge This is the amount of water that we

Charges dd month year - dd month year 4.75 m 3
2.2758 Z £0.00 estimate goes down your drain based on a
Based on 95% of water usage figure proportion of the water consumption
recorded by your water meter. In general,
waste water is charged between 90% and
100% of your recorded water use.

Surface water drainage This is a fee for the cost of collecting rain
Charges dd month year - dd month year 31 days Z £0.00 water which goes in to the public sewerage
Based on the annual charge of £00.00 system from your premises.

Highway drainage This is a fee for the upkeep of the public

Charges dd month year - dd month year 31 days Z £0.00 roads drainage system and road flooding
Based on the annual charge of £00.00 prevention.

Total waste water and drainage charges £00.00

Subtotal £00.00
VAT £0.00 Most of our services are zero-rated (Z) but
some are standard rate (S) or outside
Total charges this period £00.00 scope (O). See business-stream.co.uk/vat
for more information.
Customer reference / invoice number: 0000000 / 0000000 Invoice / tax point date: dd month year Page: 3 of 3

We're here to help

Contact us today Making a complaint The Consumer Council for Water

If you’d like to speak to one of our friendly If you feel your query hasn’t been resolved If you’ve followed our complaints process
advisers, visit business-stream.co.uk/ as expected, you can make a complaint and remain dissatisfied, The Consumer
contact-us to find out how to get in touch. and we’ll escalate your concerns to our Council for Water can offer you free
Customer Relations Team. You can raise a independent advice. Visit ccwater.org.uk,
complaint at business-stream.co.uk/ call 0300 034 2222 or write to The
make-a-complaint or by letter to Customer Consumer Council for Water, c/o 23
Relations Team. Business Stream, PO Box Stephenson Street, Birmingham, B2 4BH.
17381, Edinburgh, EH12 1GT.

Helpful information

Emergency Got a question?

If you have a water emergency, go to We’re here to help. That’s why we make managing your water
business-stream.co.uk/emergencies services as effortless as possible. You can find a range of
frequently asked questions at business-stream.co.uk/help
Improving your bill accuracy
It’s important to us that you receive accurate bills. If you have a Water saving tips
meter you can help by submitting regular meter reads. Visit Taking small steps to reduce your water consumption can make a
business-stream.co.uk/contact-us big positive difference to the environment. Find out more and
download our water efficiency guide at business-stream.co.uk/
water-efficiency