Degree & Branch : B.B.A & B.A (PSYCHOLOGY) Max Marks : 100 marks Subject Code : 304 Duration : 180 min Subject Title :HUMAN RESOURCE MANAGEMENT
SECTION – A Answer the following MCQs. Each one carries two marks. 10*2 = 20 Marks 1. ____is a printed form completed by job aspirants detailing their educational background, previous work history and certain personal data. a. Application blank c. Pro forma Resume b. Data Sheet d. All the above 2. _____ is a systematic comparison done in order to determine the worth of one job relative to another. a. Job evaluation c. Job Analysis b. Job Description d. Job Specification 3. WPIM stands for a. Workers Participation in Management b. Wealth Performance Improvement Management c. Workers Productivity Improvement Management d. None of the above 4. Part IV of the Constitution of India deals with a. Fundamental Rights c. Directive Principles of State Policy b. Writ Jurisdiction d. None of the above 5. ________ managers have authority to take up decisions. a. Line c. Both a & b b. Staff d. None of the above 6. ______ leaves are payable in cash. a. SL c. CL b. EL d. PL
1 7. _____ is considered as downward movement of employee. a. Demotion c. Discharge b. Dismissal d. Suspension 8. In general, how many stages are there in selection process? a. 2 c. 4 b. 3 d. 5 9. BARS stands for a. Behaviourally Anchored Rating Scale b. Balanced Analysis Reporting System c. Both a & b d. None of the above 10. HRD stands for a. Human Resource Determination b. Human Resource Development c. Hierarchy in R&D Department d. None of the above
SECTION – B
Answer any five of the following questions briefly. 5*6 = 30 Marks
16. Why midcareer stage is so crucial from the point of view of career stages? 17. Why “Performance Appraisal” system quite often fails? Briefly explain the reasons. 18. In what ways incentives can be provided to an employee for better motivation and encouragement? 19. Briefly explain the various types of training. 20. What are the implications of alcoholism and substance abuse at work? 21. Give short notes on various types of HR policies.
2 SECTION – C Answer any three of the following questions comprehensively. 3*10 = 30 Marks 22. Critically evaluate the Social Security measures that are adopted by organizations as per various labour laws. 23. Evaluate the various methods of performance appraisal and more prominently balanced score method of appraisal. 24. What is Industrial Relations? Distinguish between Human Resource Management and Industrial Relations. 25. Human Resource Management is nothing but, “allocation, acquisition, maintenance and motivation”. Discuss the statement with the help of each of these four functions. 26. In what ways internal movement of people in organizations effects the employees’ performance and organizational growth? 27. Write notes on any two: a. Competency Mapping b. Emerging Trends in HR c. HR outsourcing
SECTION – D CASE STUDY
W.L.Gore & Associates is a company well known for its GORE-TEX fabric for protective outerwear. In 2011, the company ranked fifth on Fortune’s list “100 Best companies to Work For”. It was the eight year in a row the firm had made the list. One of Gore’s hallmarks is innovation. Rather than job titles, bosses, and organization charts, Gore uses a team approach, with leaders, sponsors, and team members. The goals of Gore’s compensation plan are internal fairness and external competitiveness. Gore uses two approaches to achieve these goals. The first is straight forwarded and typically used by companies: comparing pay at Gore with pay for comparable jobs at other companies. That takes care of the external competitiveness part. It is the internal competitiveness part that is different at Gore. The process works like this: Associates (co-workers) on the same team rank each other based on contributions to the company for the year. Team members can provide comments to support their rankings and identify strengths or areas for improvements of the associates they rank. This information is then used for determining raises. Questions: 1. Provide a critique of the compensation practices at Gore, indicating the pros and cons of each approach. 7 Marks 2. Do you think that Gore can achieve its goals of internal fairness and external competitiveness with the two approaches used? 7 Marks 3. Would you want to work for this company? Why or why not? 6 Marks
