MAHAVEER INTERNATIONAL SCHOOL

Half-Yearly , 2024-25, Class- XIl , Subject- Business Studies (054), Time 3h, M.M. 80.

Name of the Student: ____________________________ Set-1

GENERAL INSTRUCTION :

1. This question Paper contains 34 questions. All questions are compulsory .

2. Questions 1 to 20 carries 1 mark each.
3. Questions 21 to 24 carries 3 marks each.
4. Questions 25 to 30 carries 4 marks each.
5. Questions 31 to 34 carries 6 marks each.

SECTION -A

1.Science not rule of thumb means

a. To replace old method of doing work b. mutual corporation

c. discipline d. none of the

above

2. In an organization employees are happy and satisfied, there is no chaos and the effect
of management is noticeable.’ Which characteristics of management is highlighted by
this statement?

a. Management is an intangible force b. management is a dynamic

function

c. It is a continuous process d. all of the above

3.In which two functions of management do manager at top level spend more time than
managers at lower level of the organization?

a. planning and organising b. planning and directing

c. planning and controlling. d. planning and staffing

4. The court issued the order that for vehicles to be smokeless was most essential and
that anyone violating this order shall have to pay a heavy fine. Identify the dimension of
Business environment?

a. economic environment b. political environment

c. legal environment d. Social environment

5.Read the following statements of Assertion(A) and Reason(R) and choose the correct
alternative:

Assertion(A) - Making decisions is an important component of planning.

Reason (R) - when there is just one possibility left only then planning is required.
a. Both A and R are correct b. A is correct R is incorrect

c. Both A and R are correct and R is correct explanation of R

d. Both A and R are correct and R is not the correct explanation of R.

6. “It arises from a superior-Subordinate relationship because the subordinate is bound

to perform the duty assigned to him by his superior.” Which element of delegation is
highlighted in this statement?

a. Authority b. Responsibility c. Accountability d. all of these

7.Ritu Kapoor has set up a bakery, ‘bakes and cakes’ in Pune. She receives online orders
for cakes from within the city and supplies them on the same day. She set a target that
she would earn a revenue of 5,00,000 in the first year. She informed her employees
about the target and asked them to contribute ideas to achieve the same:

Ritu Kapoor has performed the first step in the process of one of the function
management. The next step to be performed is:

a. Identifying alternative courses of action. b. Setting objective

c. developing premises d. Follow -up action

8. The process that initiates implementation of plans by clarifying jobs, working

relationship and effectively deploying resources for attainment identified and desired
result is called:

a. Coordination. b. Management c. Organising d. Delegation

9.The step in the process of ‘ planning’ which is concerned with putting the plan into
action that is doing what is required is called:

a. Implementing the plan. b. follow -up action

c. Developing premises. d. Selecting an alternative

10. The activities whose outcome not only improves the job performance but also help
individuals in the progress towards maturity and actualisation of their potential
capacities is known as

a. Training b. education c. development d. Performance

appraisal

11.Identify the level at which the directing function takes place in the organisation?

a. top level management b. middle level management

c. lower level management d. all of the above

12. ……………….. Helps reject misfits for reasons, which did not appear in the application
forms.
a. Preliminary interview b. Employment interview c. Selection test d. Medical
examination

13. Which level of management is responsible for the welfare and survival of
organization?

a. Top level of management b. middle level of management

c. supervisory level d. Both (b) and (c)

14. Which of the following is an internal source of recruitment

a. Campus recruitment b .Promotion c. casual callers d. direct

recruitment

15. Kritika, the marketing manager of a company listens to everyone opinion, considers
subordinates ideas and concerns but the final decision is her own. Which leadership style
is kritika using?

a. Autocratic leadership b. Participative leadership c. free rein leadership d.

None of above

16. What is not included in the staffing?

a. Selection b. training c. directing d.

promotion

17.Name the concept which explains the manner in which decision making responsibility
are divided among hierarchical levels.

a. organizational structure b. Span of management c. delegation d.

decentralisation

18.Which organization gets created automatically?

a. Formal organization b. Informal organization c. both A and B d. none of

the above

19.Mohit recently got a raise in his salary due to annual increment. Which of his human
needs is being satisfied through this?

a. security needs b. belonging needs c. self actualization needs d. basic

physiological needs

20………………. Is a process which begins with a physiological or psychological need or

deficiency which triggers behaviour or a drive that is aimed at a goal or incentive.

a.Supervision b. Motivation c. Leadership d.

Communication

SECTION -B
21. “A good understanding of environment by business managers enables them not
only to identify and evaluate but also to react the forces external to their firm.”
In the light of the above statement explain any 3 points of importance of understanding
business environment by a manager.

22. Explain limitation of planning( Any 3 point).

23. The salesman of ABC Ltd. Could not achieve his sales target of 1000 units ,on
enquiry it was found that he was not allowed to take decision related to give discount or
credit to any of his customer.

State the Principle of Management violated in this case.

24. In an organisation all the employees take things easy and are free to approach
anyone for minor queries and problems. This has resulted in everyone taking to each
other and thus resulting in inefficiency in the office. It has also resulted in loss of secrecy
and confidential information being leaked out.

a. Identify the type of communication discussed above.

b. State any two negative aspects of the type of communication identified in

part (a).

SECTION- C
25. A company’s manufacturing washing machines. There is a well defined system of
jobs with a clear and definite authority, responsibility and accountability in the
company . But people are not allowed to interact beyond their officially defined roles. As
a result, the company is not able to adapt to the changing business environment. The
workforce is also not motivated due to lack of social interaction .The company is facing
problems of procedural delays and inadequate recognition to creative talents.

a. suggest how the organization can overcome the problem faced by it

b. Give any two benefits it will drive from your suggestions.

26.Differentiate between Internal recruitment and External recruitment. (Any 4 points)

OR

Distinguish between training and development.

27. Balvinder is the Production Manager of ‘Pramod Tea company’ in Guwahati. He gives
orders to his subordinates and expects that they obey those orders. He does not consult
them nor encourage them to participate in decision making.

a. Identify and state the leadership style adopted by Balvinder

b. When can this style be effectively used by manager state.

28. Explain any four features of management.

OR

Explain any four features of Coordination.

29. What is meant by ‘Delegation’ and explain its importance of Delegation.

30.Mr Murthy is the Human resources Manager of Jai hind Hospital in Vellore. He has to
appoint nurses for the hospital. Since patients in the hospital are of different types, he
wants to find out the candidates’ maturity and emotions in dealing with the patients. He
also want to know about candidates’ ability to make decisions.

Explain two types of tests that Mr Murthy can use to meet his requirements.

SECTION – D
31. Rohan, Sohan and Mohan are three friends, they work in same company. One day
they were having a conversation. When Rohan said, “I have purchased two new
machines and it has become very difficult to motivate workers at shop floor to use these
machines.”

Sohan said, “I am facing problem in finding the exact number and types of employees for
my department.”

Mohan said, “I have to decide the long term plans of organization and I am responsible
for the overall welfare of organisation.”

a. Identify different levels of management these friends belong to.

b. Explain any two function of each level.

32. ‘Sweets and More’ is one of the India’s most popular brand for snacks and sweets. It
offers a wide range of sweets, Namkeens, cookies and frozen foods.

Its organizational structure comprises of separate business units each of the above
categories. Each of these units have a manager responsible for performance, having
authority over the unit. Moreover, each of these units multifunctional as within each unit,
different functions like production, marketing, finance, etc. are performed. Though this
kind of organizational structure leads to increased cost because of duplication of
activities across products, but it provides a proper basis of performance measurement as
revenues and costs related to each of these business units can be easily identified.

a. Identify the organizational structure of ‘Sweets and More’

b. State three advantages and three disadvantages of organizational structure

identify in above case.

33. ‘Setting objective is the first step in the process of one of the significant function of
management.’

a. Identify the function of management referred above.

b. State the next five steps of the process.

34. Discuss Maslow’s needs hierarchy theory of motivation

OR
Explain different financial and non financial incentive used to motivate employees over
company.