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Workplace Meeting Etiquette Guide

This document provides a worksheet for a spoken communication course that asks students to watch 3 videos on business meetings. It includes a table for students to identify 5 good and 5 bad characteristics of meeting etiquette observed in the videos. Some good characteristics included coming prepared with an agenda, actively listening and participating, and taking turns speaking. Some bad characteristics included poor manners, being late, inappropriate attire, and multitasking during meetings. The worksheet aims to teach students proper business meeting etiquette.

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VS Shirley
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733 views2 pages

Workplace Meeting Etiquette Guide

This document provides a worksheet for a spoken communication course that asks students to watch 3 videos on business meetings. It includes a table for students to identify 5 good and 5 bad characteristics of meeting etiquette observed in the videos. Some good characteristics included coming prepared with an agenda, actively listening and participating, and taking turns speaking. Some bad characteristics included poor manners, being late, inappropriate attire, and multitasking during meetings. The worksheet aims to teach students proper business meeting etiquette.

Uploaded by

VS Shirley
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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UPM-CALC/SEM1/2020-21/CEL2105/SCL1

CEL 2105
SPOKEN COMMUNICATION FOR THE WORKPLACE
SEMESTER 1, 2020/2021
WORSHEET 1 (WEEK 1)

Activity 1
Watch three (3) videos on ‘Business Meeting’ from the links below. Identify five (5) good
characteristics and five (5) bad characteristics of meeting etiquette from the videos and
complete the table given.
Video 1: https://www.youtube.com/watch?v=Wb6Oc1_SdJw&t=5s
Video 2: https://www.youtube.com/watch?v=2fA836LFytg
Video 3: https://www.youtube.com/watch?v=9rQjC5C1YrI

Good Characteristics Bad Characteristics


1.Come Prepared 1. Bad Manners
An agenda will ensure the meeting runs Lack of self-restraint can make colleagues
smoothly and efficiently. They may also ask feel disrespected, resulting in stress and poor
that attendees bring materials to take notes morale. Poor employee morale leads to
with, come with suggestions or ideas disconnected workers, decreased motivation.
regarding a topic or complete an assignment
prior to the meeting.

2. Actively Listen & Participate 2. Dress Appropriately


Meeting productivity relies on participants In fact, studies have shown that the first thing
listening well to others and actively that people notice about others is their
participating in discussions. You could practice appearance. It is the primary influence on first
active listening by nodding or paraphrasing impressions. But dressing smart shows that
what the other person is saying to show you put effort into your appearance and are
understanding, expressing your concern or more likely to put the same enthusiasm into
asking specific, probing questions. work.

3.Take Turns Speaking 3. Always be on Time


The best thing to do is wait for your turn to Whether it is arriving to work or a meeting or
speak and allow others to finish their thoughts making a deadline, punctuality is critical.
before jumping into the conversation. Follow When you are late, you are being
any speaking rules the facilitator has, such as disrespectful and inconsiderate of another
raising your hand. Also, write down your main person’s time and commitments.
points if you think you might forget what you
want to say while waiting, but try to continue
listening to the conversation while writing.

4.Ask Questions at the Appropriate Time 4. Don’t be a Complainer


The best time to ask questions is during the If notice an issue that should be addressed,
presentation at opportune moments when your don’t simply whine about it. Offer solutions
question is relevant to the presenter's and be careful how broach the topic. Instead
UPM-CALC/SEM1/2020-21/CEL2105/SCL1

information. Be courteous and wait for a break of expressing it as a weakness or a flaw,


in their speech to raise your hand. They will frame it as an opportunity to improve or an
also likely invite attendees to ask questions exciting new project
periodically during the presentation.

5. Follow the Agenda 5. Multitasking Hurts Work Performance


Staying on topic is good business etiquette Only two percent of people can really
because it reduces time wasted on tangents. multitask, according to studies. Not only are
Business meetings sometimes go off agenda, being noisy and disengaged to meeting
but it's helpful to the facilitator if you stay on participants by multitasking, but also probably
task and try to keep the meeting productive. in the 98% that won’t perform as well.

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