Error codes

Error Lights Description

F01 4 Motor triac
F02 3 Motor jammed/ tacho error
F03 3+4 N.t.c. fault
F04 2 Pressure switch (stuck on empty)
F05 2+4 Pressure switch (stuck on full)
F06 2+3 n/a
F07 2+3+4 Heater relay
F08 1 Heater relay
F09 1+4 EPROM error
F10 1+3 Pressure switch not sensing
F11 1+3+4 Pump/draining error
F12 1+2 Communication error
F13 1+2+4 Dryer n.t.c./fan motor
F14 1+2+3 Dryer heater
F15 1+2+3+4 Dryer heater relay
F16 N/a
F17 4 Door lock
F18 3 Common error: 3 phase motor, power board

In case of washing-machine fault in carrying out the self-test function, the machine reproposes the
fault previously signaled and the same fault is shown on the display of the new hardware key.

The type of fault can be signaled in different ways:

- On AVD models the fault is shown directly on the machine display.

- On AVL models the fault is signaled by LEDs.

Reading of Faults signaled by LEDs

When the machine has a fault:

1. The window is locked

2. The door lock light flashes fast (> 1 Hz)

3. The control panel LEDs light up, to signal the fault, according to the table (fig. 01).

The example shown in fig. 02 (Example Fault F03) below indicates which LEDs are flashing if the
machine has Fault F03
List of faults, malfunctions and Warnings:

F01: Triac Motor short circuit

- Check for water leaks that may affect connector J9 causing the relevant contacts to short

- Check the motor terminal block (possible problems due to chemical effects of work residuals on the
contacts which may cause short-circuiting)

- Replace Card

F02: Motor blocked, Tachometrics in Short Circuit/Open

- Check motor if blocked

- Check efficiency of J9 connector on card

- Check the tachometric winding verifying an ohmic resistance reading of 115 - 170 ohm between
pins 1 and 2 on wiring connector J9. In case of short circuit/open circuit check the wiring between
pins 1 and 2 of J9 relevant to the tachometrics. With three-phase motor, make sure there is ohmic
continuity between J9 pins 6 and 7.

- Replace motor

- Replace card

F03: NTC Open or in Short Circuit or washing heater relay stuck (signaled in presence of full load)

- Check efficiency of J8 connector contacts on card

- Check NTC verifying that the ohmic resistance value at room temperature 20C is approx. 20Kohm
on J8 wiring connector pin 11 and 12.

- If the measurement is incorrect check J8/NTC wiring continuity

Check the same parameter directly on NTC

- Replace NTC

- Replace Card

F04: Simultaneous empty and overflow (pressure switch stuck on empty).

If the pressure switch contact is stuck on empty the washing-machine loads water until reaching the
overflow. The drain pump is automatically started by the contact on the overflow pressure switch.
- Check efficiency of J3 connector contacts on card

- Check pressure switch status by checking ohmic continuity on wiring connector J3 pins 2 and 4 (it
must only be present with tub empty), pins 2 and 3 (it must only be present with water in the drum)
and pins 2 and 1 (it must only be present with water in the tub above normal level, more than
halfway up door glass).

- Check wiring of connector J3/pressure switch

- Replace pressure switch

- Replace card.

F05: Pump Blocked or pressure switch empty not reached

- Check efficiency of J9 connector on card, verifying a voltage of 220V between pins 8 and 9

- Check that pump if being fed

- Check Pump Filter + wall drain

- Change Pump

- Replace Card

F06: No on AVD and AVL

F07: No Wash Heating Element Absorption (the fault is only signaled with the pressure switch on
empty)

- Check efficiency of J3 connector contacts on card

- Check continuity of the wash heating element on J3 connector pins 5 and 6. The 1800W 230V
heating element has a resistance of 25 ohm.

- Check connection of pressure switch J3 connector pins 2 and 3: there must not be ohmic continuity
(shared with full load).

Check connection of pressure switch J3 connector pins 2 and 4: there must be ohmic continuity

- Replace Heating Element

- Replace Pressure Switch

- Replace Card
F08: Wash Heater Relay Stuck (signaled in presence of empty) or pressure switch stuck on Full
(simultaneously empty and full)

- Check efficiency of J3 connector contacts on card

- Check pressure switch status by checking ohmic continuity on wiring connector J3 pins 2 and 4 (it
must only be present with tub empty), pins 2 and 3 (it must only be present with water in the drum)
and

pins 2 and 1 (it must only be present with water in the tub above normal level, more than halfway up
door glass).

- Check wiring J3/pressure switch

- Check connection of heating element J3 connector pins 5 and 6.

- Replace pressure switch

- Replace Card

F09: Machine Setup Error (Eeprom error)

- In case of production card with Eeprom soldered: replace the card and Eeprom

- In case of replacement of Eeprom and card, check correct housing of Eeprom on card socket

F10: No full and empty signal

- Check efficiency of J3 connector contacts on card

- Check pressure switch status by checking ohmic continuity on wiring connector J3 pins 2 and 4 (it
must only be present with tub empty), pins 2 and 3 (it must only be present with water in the drum)
and

pins 2 and 1 (it must only be present with water in the tub above normal level, more than halfway up
door glass).

- Check wiring of connector J3/Pressure switch

- Replace Pressure Switch

- Replace Card

F11: No Pump Feedback (Drain pump disconnected or winding broken)

- Check efficiency of J9 connector on card

- Check continuity of the Pump on J15 connector pins 1 and 2 (in case of washing-machine with Easy
Door door lock) or on J9 connector pins 8 and 9 (in case of conventional door lock), checking a
resistive value equal to 170 ohm.

- Check wiring of connector J15 (or J9)/Pump

- Replace Pump

- Replace Card

F12: No Communication Display/LED Card-Main Board

- Check efficiency of contacts on card of J11 connector

- Check the continuity of J11 connector-display card 5-pin connector

- Replace Main Board

- Replace Display Card/LED

F13: Drying NTC sensor open / Drying system NTC wiring disconnected

Check efficiency of J10 connector on card

Check NTC on J10 connector pins 7 and 8 verifying that the ohmic value of the sensor at room
temperature 20C is approx. 20Kohm

Check continuity of NTC/J10 connectors wiring

Replace NTC

Replace card

F14: Drying heater open or not connected

Check efficiency of J2 connector contacts on card

Check continuity of drying heater on J2 wiring connector pins 1 and 2, verifying that the ohmic value
of the 1300W 230V heating element is approx. 40Kohm

Check wiring of connector J10/drying heater

Replace heating element

Replace card
F15: Drying heater always on (drying relay contact stuck or drying Triac short circuit)

Check efficiency of J2 connector contacts on card of

Check wiring of connector J2/drying heater

Check wiring of connector J3/pressure switch

Replace card

F16: Drum locking (top-loading only)

F17: (a) Door lock unfed/open (with Easy Door)

- Check presence of 230V mains power on J4 wiring connector inserted on card between pins 3 and
4, (not present with machine on standby) and presence of power from 230V door lock between pins
3 and 5

- Check ohmic continuity of the door microswitch on J4 connector inserted on card between pins 1
and 2 (with door closed/on open/off)

- Check continuity of J4/door lock wiring

- Check door hooking

- Replace door lock

- Replace card

F17: (b) Door lock unfed/open (conventional door lock, not Easy Door)

- Check presence of 230V mains power on J4 wiring connector inserted on card between pins 2 and
3, (not present with machine on standby) and presence of power from 230V door lock between pins
3 and 1

- Check door hooking

- Replace door lock

- Replace card

F18: Communication error microprocessor / DSP (Digital Signal Processor)