events promotionExcellence Lies in the DetailsBy Elizabeth CutlerSep 13, 20242 minsEventsData and Information SecurityArtificial Intelligence feature What CIOs should consider before pursuing CEO ambitionsBy Mark SamuelsSep 11, 20249 minsCEOCIOCOOopinion The role of AI in operational efficiency: Beyond the silver bullet By Jackson ShawAug 26, 20246 minsArtificial IntelligenceBusiness Operations featureDownload the Digital Workplace Enterprise SpotlightBy CIO and Computerworld staff Aug 01, 20241 minRemote WorkProject ManagementBusiness Operations analysisA Simplified Approach to Generating ROI from AI AppsBy Aaron Goldberg Aug 01, 20243 minsMachine LearningArtificial IntelligenceBusiness Operations interviewEthics of generative AI: To be innovative, you must first be trustworthyBy Shane O'Neill Jun 13, 20245 minsArtificial IntelligenceBusiness OperationsIT Operations how-toDownload our environmental, social, and governance (ESG) reporting software enterprise buyer’s guideBy Stephanie Overby Jun 12, 20241 minGreen ITComplianceBusiness Operations featureQ&A: AI and customer experience strategies for staying ahead of the curveBy Shane O'Neill Apr 30, 20246 minsEventsArtificial IntelligenceBusiness Operations featureAI adoption accelerates as enterprise PoCs show productivity gains By Robert Mitchell Apr 03, 202410 minsCIOICT PartnersGenerative AI ArticlesfeatureFor IT leaders, operationalized gen AI is still a moving targetThe blistering pace of advancement in generative AI leaves companies struggling to effectively implement and measure the technology, while guarding against bias and risk.By Maria Korolov Feb 28, 2024 15 minsCIOGenerative AIData Architecturecase studyHow Starlink transformed tech operations for Journey BeyondRemote Australia is a major drawcard for travelers looking to disconnect and recharge. But to run technical operations, that asset of remoteness also creates many logistical problems that have been difficult to solve — until now.By Jeremy Daniel Jan 04, 2024 6 minsCIOInternet Service ProvidersBusiness IT Alignmentnews analysisAtos contemplates fire sale as break-up plan faltersIT services company Atos considers selling its IT security activities to settle debts, and warns deal to sell its legacy managed infrastructure services business may fall through. By Peter Sayer Jan 03, 2024 7 minsCIOTechnology IndustryManaged IT ServicesinterviewHow Mapfre gets cloud to coexist with its tech model ambitionsCloud is a main enabler Mapfre relies on in its digital modernization process. Vanessa Escrivá, the multinational insurance company’s corporate director of technology, explains the three pillars of the company's strategic plan, and the roles investment, talent, and AI play.By Esther Macías Sep 20, 2023 9 minsCIOInsurance IndustryDatabase Designfeature6 trends fueling the rise of self-service ITSelf-service IT is evolving and maturing, empowering end users to solve a wider range of IT issues without direct IT involvement than ever before. By John Edwards Aug 29, 2023 8 minsBusiness IT AlignmentIT StrategyTech SupportinterviewA forensic look into cloud success with Broadcom’s Andy Nallappan Andy Nallappan, CTO, CSO, and head of software engineering and operations at Broadcom, recently spoke with Heller Search Associates CEO Martha Heller about how cultural change and replacing on-prem’s sunk cost mentality with incentivized FinOps are essential in order to facilitate a successful move to the cloud. By CIO staff Jul 26, 2023 6 minsCIOFintechCloud ManagementbrandpostSponsored by GfKThe Method That Differentiates Companies Hitting Their Long-Term GoalsBusinesses are all-too-often hindered by a disconnect between their overall strategic aims and the daily work being focused on by teams on the ground. Several have switched to a more methodical and connected approach, increasing success rates dramatically.By Harshal Rathee, agile coach at GfK Aug 17, 2022 Business OperationsopinionShifting from keeping the lights on to turning on new lightsHow a Service Quality Index can simplify operational excellence and create breathing room for innovationBy Michael Bertha Aug 05, 2022 6 minsBusiness OperationsIT OperationsbrandpostSponsored by GfK5 Secrets to Outcome-Driven Business SpeedMany companies are stuck driving outputs instead of outcomes. They find themselves feeling busy but seeing results stagnate. In our company, we’ve made big changes to ensure we quickly drive what matters most. Here’s how. By Sorabh Kalra, Agile Coach at GfK Aug 02, 2022 Business Process ManagementBusiness OperationsbrandpostSponsored by GfKHow to Master the Art of CollaborationCollaboration is far more than people just working together. To make it truly effective, businesses need a culture that directly fosters trust. TzeLin Kui, senior agile coach at the market intelligence firm GfK, explains the key steps to ensure all staff are working well and in the same strategic direction. Aug 02, 2022 BusinessBusiness Process ManagementBusiness OperationsopinionThe great divide: Separating operations and innovationAn organizational change that could make or break your digital transformationBy Michael Bertha Jul 08, 2022 9 minsDigital TransformationInnovationBusiness OperationsbrandpostSponsored by Fairfax County Economic Development AuthorityHere's Why Tech Companies Should Continue to Invest in Office SpacePhysical office space can help tech companies improve team building, security measures, community support, and more.By Fairfax County Economic Development Authority Apr 12, 2022 4 minsBusiness Operations Show more Show less View all Resources whitepaper Why AI trust and security are crucial for SMBs in today’s customer experience More SMBs are looking to infuse AI into their CX strategies as they compete against larger enterprises for new business while also keeping their current customers coming back. The post Why AI trust and security are crucial for SMBs in today’s customer experience appeared first on Whitepaper Repository –. By Zendesk 05 Nov 2024Artificial IntelligenceSecuritySmall and Medium Business whitepaper Unlock Growth with the Power of Google Distributed Cloud By Slalom & Google Cloud 05 Nov 2024Cloud ComputingEmerging TechnologyPrivate Cloud whitepaper Gartner®️ Magic Quadrant™️ & the DEX Tipping Point | w/ Samuele Gantner & the DEX Show By Nexthink Inc. 05 Nov 2024Application ManagementDigital TransformationIT Operations View all Podcasts podcastsThe Principles of a Cloud Data StrategyModernization is top of mind for IT leaders. While each modernisation journey is unique, they share key components: cloud is essential, data is fundamental, security is job one, and help from a trusted partner is the smart move. In this podcast series, “The Principles of a Cloud Data Strategy” from Google Cloud, you’ll hear from partners how a cloud-first data initiative can accelerate your modernisation efforts. Discover the role an integrated data base platform can play in your modernisation efforts; how to streamline search for better business outcomes; how a cloud-based data infrastructure addresses complex and resource-intensive chore of cloud data management; and the role a self-healing, cloud centric data pipeline plays in accelerating modernisation and innovation. 4 episodesAnalytics Ep. 04 Episode 4: Unlock Your Modernization Advantage: Your Database Sep 30, 202224 mins Cloud ArchitectureDatabases Ep. 03 Episode 3: Clearing the Data Path for Innovation at Scale Sep 21, 202229 mins Google Cloud Platform Video on demand videoCIO Leadership Live Australia with Brett Reedman, Chief Information Officer, Catholic HealthcareCatholic Healthcare CIO Brett Reedman talks about partnering with Microsoft for its not-for-profit AI aged care incubation lab, how the new organizational strategy has led to a revamp of the care provider’s IT strategy, and the importance of having fun at work. Feb 13, 2024 23 minsCIO Leadership LiveAnalytics See all videos Explore a topic Analytics Careers Cloud Computing Enterprise Applications IT Leadership IT Management IT Operations Industry Security Artificial Intelligence Data Management Data Center Vendors and Providers Networking View all topics All topics Close Analytics Careers Cloud Computing Enterprise Applications IT Leadership IT Management IT Operations Industry Security Artificial Intelligence Data Management Data Center Vendors and Providers Networking Software Development Emerging Technology Digital Transformation IT Strategy Innovation Diversity and Inclusion Project Management Generative AI Show me morePopularArticlesPodcastsVideos brandpost Sponsored by SAP How a grower-owned cooperative achieved sweet success with its invoices By Tom Caldecott, SAP Contributor Nov 06, 20244 mins Digital Transformation feature The new calling of CIOs: Be the moral arbiter of change By Mark Samuels Nov 06, 20249 mins CIOGenerative AIRoles feature The 20 most valuable IT certifications today By Sarah K. 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