JP7561388B2 - Computer, program, system and information processing method - Google Patents

Description

The present invention relates to a computer, a program, a system, and an information processing method.

In recent years, many products that use touch panels have been developed as user interfaces for digital devices such as smartphones. These products allow intuitive and easy-to-understand operation by placing the touch panel on a display device such as an LCD and allowing the user to operate the device by directly touching the screen displayed on the LCD. Patent Document 1 discloses a technology that can improve the operability of a touch panel depending on the user's operating situation.

JP 2013-37628 A

In digital devices such as smartphones that have such touch panels overlaid on a display device, there is a demand for even greater improvements in the user interface.

The present invention has been made in consideration of these points, and aims to provide a computer, program, system, and information processing method that can improve the user interface.

The computer of the present invention comprises:
A display unit;
A touch panel that is overlaid on the display unit;
A control unit;
Equipped with
The touch panel is used to input instructions to the control unit, and the control unit is used to send a display instruction signal to the display unit to control the display content of the display unit.
when a display instruction signal is sent from the control unit to the display unit so that a predetermined pattern or character is displayed in a predetermined area on the display unit, when a location on the touch panel overlaid on the display unit corresponding to the predetermined area is pressed, a display instruction signal is sent from the control unit to the display unit, and a plurality of buttons move from the predetermined area on the screen displayed on the display unit in directions extending radially from the predetermined area to each reach a predetermined position, and the plurality of buttons that have each reached the predetermined position are displayed on the display unit,
When a location on the touch panel corresponding to a certain one of the plurality of buttons that have reached the predetermined position is pressed, a predetermined process corresponding to that button is performed by the control unit.

In the computer of the present invention,
When a location corresponding to the specified area is pressed on the touch panel overlaid on the display unit, a display instruction signal may be sent from the control unit to the display unit, causing each of the buttons to move from the specified area on the screen displayed on the display unit, from a state where they are hidden behind the specified area, in a direction extending radially from the specified area as the center, to reach their respective specified positions.

In the computer of the present invention,
The display unit may be rectangular, and the predetermined area may be located at one of four corners of the display unit.

The specified area may also be fan-shaped with a central angle of approximately 90° centered on a corner of the display unit.

Furthermore, the distance between each of the plurality of buttons located at the predetermined position on the screen displayed on the display unit and the predetermined area may be approximately the same.

In addition, after the plurality of buttons that have moved from the predetermined area reach the predetermined position on the screen displayed on the display unit, when a location on the touch panel corresponding to one of the plurality of buttons that have reached the predetermined position is pressed, a display instruction signal may be sent from the control unit to the display unit, causing each of the buttons to move toward the predetermined area.

In addition, when a location on the touch panel corresponding to the predetermined area is pressed after the plurality of buttons that have moved from the predetermined area on the screen displayed on the display unit have reached the predetermined position, a display instruction signal may be sent from the control unit to the display unit, causing each of the buttons to move toward the predetermined area.

The program of the present invention comprises:
A computer having a display unit, a touch panel overlaid on the display unit, and a control unit, wherein instructions can be input to the control unit via the touch panel and the control unit can send a display instruction signal to the display unit to control the display content of the display unit, and when executed by the control unit,
A display instruction signal is sent from the control unit to the display unit to cause a predetermined pattern or character to be displayed in a predetermined area of the display unit;
When a location corresponding to the predetermined area is pressed on the touch panel overlaid on the display unit, a display instruction signal is sent from the control unit to the display unit, causing a plurality of buttons to move from the predetermined area in a radial direction around the predetermined area on a screen displayed on the display unit and reach predetermined positions, and causing the plurality of buttons that have reached the predetermined positions to be displayed on the display unit;
When a location on the touch panel corresponding to a certain one of the plurality of buttons that have reached the predetermined position is pressed, a predetermined process corresponding to the button is performed by the control unit.

The system of the present invention comprises:
A computer having a display unit, a touch panel overlaid on the display unit, and a control unit;
A control device that is communicatively connected to the computer and controls the computer;
A system comprising:
The computer is capable of inputting instructions to the control unit through the touch panel, and the control unit is capable of sending a display instruction signal to the display unit to control the display content of the display unit,
when a display instruction signal is sent from the control unit to the display unit so that a predetermined pattern or character is displayed in a predetermined area on the display unit, when a location on the touch panel overlaid on the display unit corresponding to the predetermined area is pressed, a display instruction signal is sent from the control unit to the display unit, and a plurality of buttons move from the predetermined area on the screen displayed on the display unit in directions extending radially from the predetermined area to each reach a predetermined position, and the plurality of buttons that have each reached the predetermined position are displayed on the display unit,
When a location on the touch panel corresponding to a certain one of the plurality of buttons that have reached the predetermined position is pressed, a predetermined process corresponding to that button is carried out by the control device.

The information processing method of the present invention comprises the steps of:
An information processing method carried out by a computer having a display unit, a touch panel overlaid on the display unit, and a control unit, wherein instructions can be input to the control unit via the touch panel and display content on the display unit can be controlled by sending a display instruction signal from the control unit, the method comprising:
a step of displaying a predetermined pattern or character in a predetermined area on the display unit by sending a display instruction signal from the control unit to the display unit;
a step of, when a location corresponding to the predetermined area is pressed on the touch panel overlaid on the display unit, causing a display instruction signal to be sent from the control unit to the display unit, so that a plurality of buttons move from the predetermined area in a radial direction from the predetermined area as a center on a screen displayed on the display unit and reach predetermined positions, and causing the plurality of buttons that have each reached the predetermined positions to be displayed on the display unit;
When a portion of the touch panel corresponding to a certain one of the plurality of buttons that have reached the predetermined position is pressed, causing the control unit to perform a predetermined process corresponding to the certain button;
The present invention is characterized by comprising:

The computer, program, system, and information processing method of the present invention can improve the user interface.

1 is a block diagram showing a configuration of a system according to an embodiment of the present invention; 2 is a diagram showing the flow of information between each terminal and server when a user requests assistance in the system shown in FIG. 1. This figure shows the flow of information between each terminal and server when a user or assistant confirms the other party. 11 is a flowchart showing information processing when a user requests assistance. 2 is a diagram showing the flow of information between each terminal, server, and disaster information management system when a disaster occurs in the system shown in FIG. 1. 11 is a flowchart showing information processing when a disaster occurs. FIG. 13 is a diagram showing a screen displayed on a user terminal. 11A to 11D are diagrams showing screens displayed on a user terminal when a user requests assistance. 8A to 8D are diagrams showing screen transitions when a specific area in the lower right corner of the screen displayed on the user terminal shown in FIG. 7 is pressed. 11A to 11D are diagrams showing screens displayed on a user terminal when a user requests assistance. 11A to 11D are diagrams showing screens displayed on a user terminal when a disaster occurs. 11A to 11D are diagrams showing screens displayed on a user terminal or an acquaintance's terminal when a disaster occurs.

The following describes an embodiment of the present invention with reference to the drawings. Figures 1 to 12 show a system 1, a computer (server 2), an information processing method, etc., according to this embodiment.

As shown in FIG. 1, in the system 1 according to this embodiment, the server 2, the user terminal 3a, the assistant terminal 3b, the terminal 3c of the user's acquaintance, the disaster information management system 5, the operator terminal 6, and the like are connected to each other so as to be able to communicate with each other via the communication network 9. Each of the terminals 3a, 3b, and 3c is, for example, a personal computer, a smartphone, a tablet terminal, and the like. In the following, a case where each of the terminals 3a, 3b, and 3c is a smartphone is exemplified. Here, in this embodiment, the owner of the user terminal 3a is a physically disabled person such as an elderly person or a wheelchair user, and the owner of the assistant terminal 3b is an assistant such as a supporter who assists the user in volunteer activities. In addition, the terminal 3c of the acquaintance of the user who owns the user terminal 3a is registered in advance in the server 2. In the following explanation, a case where the owner of the acquaintance's terminal 3c is an acquaintance such as a family member, relative, or friend living with the owner of the user terminal 3a is described.

As shown in FIG. 1, the server 2 has a network interface 21, a control unit 22, and a memory unit 23. The network interface 21 and the memory unit 23 are electrically connected to the control unit 22 via a bus or the like.

The network interface 21 is communicatively connected to each terminal 3a, 3b, 3c, the disaster information management system 5, the operator terminal 6, etc. via a communication network 9 such as the Internet and a LAN.

The control unit 22 is composed of a microcomputer including a CPU and a semiconductor memory, and controls the operation of the server 2. The control unit 22 functions as a reception means 221 and a transmission means 222 by executing various programs stored in the storage unit 23 described below. The reception means 221 receives various information from external devices (e.g., each of the terminals 3a, 3b, 3c, the disaster information management system 5, the operator terminal 6, etc.). The transmission means 222 transmits various information to external devices (e.g., each of the terminals 3a, 3b, 3c, the disaster information management system 5, the operator terminal 6, etc.).

The storage unit 23 is composed of a hard disk drive (HDD), a random access memory (RAM), a read only memory (ROM), a solid state drive (SSD), or the like. The storage unit 23 stores various programs including the program of this embodiment. The storage unit 23 also stores various information such as the identification information of each user, the address information of each user, the physical data of each user, and the behavioral data of each user. The storage unit 23 also stores the latest map information. Specifically, the latest map information is periodically transmitted from a map information providing terminal (not shown) to the server 2, and the map information transmitted from the map information providing terminal is stored in the storage unit 23. Details of the information stored in the storage unit 23 will be described later.

<Configuration of each terminal 3a, 3b, 3c>
Each of the terminals 3a, 3b, and 3c includes a network interface 31, a control unit 32, a touch panel 33, a display unit 34, a camera 35, a storage unit 36, and a GPS 37. The network interface 31, the touch panel 33, the display unit 34, the camera 35, the storage unit 36, and the GPS 37 are electrically connected to the control unit 32 via a bus or the like.

The network interface 31 is communicatively connected to the communication network 9 to transmit and receive various data between each terminal 3a, 3b, 3c and the server 2, etc.

The control unit 32 is composed of a microcomputer including a CPU and semiconductor memory, and controls the operation of each terminal 3a, 3b, and 3c.

The touch panel 33 functions as an input means for the user to input various instructions. The user inputs operation signals to the control unit 32 by touching the touch panel 33. Such a touch panel 33 is superimposed on the display unit 34, which will be described later.

The display unit 34 is composed of, for example, a liquid crystal display, and functions as a means for displaying various information. The display unit 34 displays various information upon receiving instructions from the control unit 32.

The camera 35 captures images or videos by photographing the object.

The storage unit 36 is composed of a HDD, RAM, ROM, SSD, etc. The storage unit 36 stores text input by the user to the touch panel 33, images and videos captured by the camera 35, etc. In addition, the latest map information may be periodically transmitted from a map information providing terminal (not shown) to each of the terminals 3a, 3b, and 3c, so that the map information transmitted from the map information providing terminal is stored in the storage unit 36.

GPS37 obtains information on the current location of terminals 3a, 3b, and 3c by receiving signals from several satellites in the sky.

The disaster information management system 5 manages disaster information on earthquakes, heavy rain, typhoons, landslides, floods, river overflows, tornadoes, etc., received from local governments and weather information companies for each region, and transmits the managed disaster information to television and radio operators, Internet distribution operators, and other contracted operators for each region. In this embodiment, the disaster information management system 5 is communicatively connected to the server 2 via a communication network 9 in order to transmit and receive various data between the server 2, etc. As a result, when a disaster such as an earthquake occurs, disaster information for each region where the disaster occurred is transmitted from the disaster information management system 5 to the terminals 3a, 3b, and 3c located in that region, and disaster information for each region is transmitted from the disaster information management system 5 to the server 2 and the operator terminal 6.

The operator terminal 6 is, for example, a personal computer installed in a management room, and is operated by an administrator.

Next, the information processing method by the system 1 of this embodiment will be described with reference to Figures 2 to 12.

First, the operation when a user is registered in the system 1 of this embodiment will be described. A user who wishes to use the system 1 of this embodiment downloads a support app from the server 2 or an online store using the user terminal 3a and installs it on the user terminal 3a. After starting the support app, the user applies for registration using the touch panel 33 on the screen of the support app displayed on the display unit 34 of the user terminal 3a. Application information is then sent from the user terminal 3a to the server 2. At this time, the application information includes the user's name, age, sex, telephone number, and email address entered by the user, as well as face image data of the user captured by the user terminal 3a, as user information. Note that some or all of the user information included in the application information may be information previously stored in the storage unit 36.

When the reception means 221 of the server 2 receives application information from the user terminal 3a, the transmission means 222 transmits the received application information to the operator terminal 6. When the operator terminal 6 held by the administrator of the system 1 receives the application information of the user, a screen is displayed on the monitor of the operator terminal 6 to ask the administrator whether or not to approve the user who made the application. Then, when the administrator of the system 1 inputs an approval command or an approval command is input from an external device and the operator terminal 6 receives the approval command, the approval information is transmitted from the operator terminal 6 to the server 2. When the reception means 221 of the server 2 receives the approval information from the operator terminal 6, the user information is stored in the storage unit 23 of the server 2. In addition, the transmission means 222 of the server 2 transmits the approval information to the user terminal 3a. As a result, information that the application for registration to the system 1 has been approved is displayed on the display unit 34 of the user terminal 3a, and the user can then use the system 1 according to this embodiment through the support app.

Next, the operation when registering an assistant in the system 1 of this embodiment will be described. An assistant who wants to assist a user using the system 1 of this embodiment downloads a support app from the server 2 or an online store using the assistant terminal 3b and installs it on the assistant terminal 3b. After starting the support app, the assistant applies for registration using the touch panel 33 on the screen of the support app displayed on the display unit 34 of the assistant terminal 3b. Application information is then sent from the assistant terminal 3b to the server 2. At this time, the application information includes the name, age, sex, telephone number, and email address of the assistant entered by the assistant, as well as facial image data of the assistant captured by the assistant using the assistant terminal 3b, as assistant information. Note that some or all of the assistant information included in the application information may be information that has been stored in advance in the storage unit 36.

When the reception means 221 of the server 2 receives application information from the assistant terminal 3b, the transmission means 222 transmits the received application information to the operator terminal 6. When the operator terminal 6 receives the assistant's application information, a screen is displayed on the monitor of the operator terminal 6 to ask the administrator whether or not to approve the assistant who applied. When the administrator inputs an approval command or an approval command is input from an external device to the operator terminal 6 and the operator terminal 6 receives the approval command, the approval information is transmitted from the operator terminal 6 to the server 2. When the reception means 221 of the server 2 receives the approval information from the operator terminal 6, the assistant information is stored in the memory unit 23 of the server 2. In addition, the transmission means 222 of the server 2 transmits the approval information to the assistant terminal 3b. As a result, information that the application for registration to the system 1 has been approved is displayed on the display unit 34 of the assistant terminal 3b, and the assistant can then use the system 1 according to this embodiment via the support app.

Next, the operation when a user requests assistance in the system 1 of this embodiment will be described with reference to Figs. 2 to 4 and Figs. 7 to 10. Fig. 2 is a diagram showing the flow of information between the terminals 3a, 3b and the server 2 when a user requests assistance in the system 1 shown in Fig. 1, and Fig. 3 is a diagram showing the flow of information between the terminals 3a, 3b and the server 2 when a user or an assistant checks the other party. Fig. 7 is a diagram showing a screen 100 displayed on the user terminal 3a, and Figs. 8(a) to (d) are diagrams showing the screen 100 displayed on the user terminal 3a when the user requests assistance. Figs. 9(a) to (d) are diagrams showing the transition of the screen when a predetermined area 156 in the lower right corner is pressed on the screen 100 displayed on the user terminal 3a shown in Fig. 7, and Figs. 10(a) to (d) are diagrams showing the screen 100 displayed on the user terminal 3a when the user requests assistance.

When a user who is engaged in daily life encounters a problem that requires assistance, the user starts a support application on the user terminal 3a. When the support application is started, a screen 100 as shown in FIG. 7 is displayed on the display unit 34 of the user terminal 3a. More specifically, on the screen 100 shown in FIG. 7, the character button 102 of the system 1 of this embodiment is displayed in a predetermined area 156 (specifically, in the lower right area of the screen 100), and a health button 104, a security button 106, and a map button 108 are displayed in the lower area. In addition, when the user starts the support application on the user terminal 3a, a map information display request is transmitted from the user terminal 3a to the server 2. When the reception means 221 of the server 2 receives a map information display request from the user terminal 3a, the transmission means 222 transmits a display instruction signal to display a map on the user terminal 3a. As a result, a map 110 is displayed on the screen 100 as shown in FIG. 7. In addition, a current position mark 112 based on detection information of the current position of the user terminal 30 by the GPS 37 is displayed on this map 110. Furthermore, information detected by GPS 37 on the current location of user terminal 30 is sent from user terminal 3a to server 2, and reception means 221 receives information on the location of user terminal 3a from user terminal 3a. Also, on screen 100 as shown in FIG. 7, marks 114 of evacuation sites and meeting places that have been registered in advance are displayed. Also, on screen 100 as shown in FIG. 7, a search bar 120, a button 122 for contacting family members living together, a button 124 for contacting relatives, and a button 126 for contacting friends are displayed.

7, when the user presses the area corresponding to the health button 104 on the touch panel 33, the display unit 34 displays the user's current health condition or displays a screen for inputting the health condition. Also, when the user presses the area corresponding to the security button 106 on the touch panel 33 on the screen 100 shown in FIG. 7, the display unit 34 displays the operating status of the security equipment in the user's home. Also, when the user presses the area corresponding to the map button 108 on the touch panel 33 on the screen 100 shown in FIG. 7, the display unit 34 displays a list of evacuation sites and meeting places that have been registered in advance. Also, when the user inputs characters into the search bar 120 using the touch panel 33 on the screen 100 shown in FIG. 7, a search is performed for the input characters, and the search results are displayed on the display unit 34. Also, when the user presses the areas corresponding to the buttons 122, 124, and 126 on the screen 100 shown in FIG. 7, a chat screen is displayed on the display unit 34, and the user can chat with family, relatives, and friends who live with them.

When the user presses a location on the touch panel 33 on the screen 100 shown in FIG. 7 that corresponds to the predetermined area 156 in which the character button 102 of the system 1 of this embodiment is located, three buttons 150, 152, and 154 pop out radially from the predetermined area 156 as shown in FIG. 8(a). More specifically, as shown in FIG. 7, a display instruction signal is sent from the control unit 32 to the display unit 34, causing a predetermined pattern or character (specifically, the character button 102) to be displayed in the predetermined area 156 on the display unit 34. Here, in this embodiment, the display unit 34 is rectangular in shape, and the predetermined area 156 is located at one of the four corners of the display unit 34. The predetermined area 156 is also fan-shaped with a central angle of approximately 90° centered on the corner of the display unit 34.

When a location corresponding to the predetermined area 156 is pressed on the touch panel 33 superimposed on the display unit 34, a display instruction signal is sent from the control unit 32 to the display unit 34, and as shown in Figs. 9(a) to (d), the plurality of buttons 150, 152, and 154 move from the predetermined area 156 hidden behind the predetermined area 156 on the screen 100 displayed on the display unit 34 in a direction extending radially from the predetermined area 156 as the center to reach their respective predetermined positions, and the plurality of buttons 150, 152, and 154 that have reached their respective predetermined positions are displayed on the display unit 34. Fig. 9 is a diagram showing the transition of the screen when the predetermined area 156 at the lower right is pressed on the screen 100 displayed on the user terminal 3a shown in Fig. 7. Here, as shown in Figs. 8(a) and 9(d), the distance between each of the plurality of buttons 150, 152, and 154 located at the predetermined positions on the screen displayed on the display unit 34 and the predetermined area 156 is approximately the same. When a location on the touch panel 33 that corresponds to one of the multiple buttons 150, 152, 154 that have reached a predetermined position is pressed, the control unit 32 performs a predetermined process that corresponds to that button.

In this embodiment, when a location corresponding to the predetermined area 156 is pressed on the touch panel 33 superimposed on the display unit 34 in the screen shown in FIG. 7, the plurality of buttons 150, 152, 154 move from the predetermined area 156 on the screen 100 displayed on the display unit 34 in a direction extending radially from the predetermined area 156, from a state hidden behind the predetermined area 156. As another embodiment, when a location corresponding to the predetermined area 156 is pressed on the touch panel 33 superimposed on the display unit 34, the plurality of buttons 150, 152, 154 may appear on the surface of the predetermined area 156 from the predetermined area 156 on the screen 100 displayed on the display unit 34, and each of the buttons 150, 152, 154 that appeared on this surface may move in a direction extending radially from the predetermined area 156. In yet another embodiment, when a location corresponding to the predetermined area 156 is pressed on the touch panel 33 overlaid on the display unit 34, the buttons 150, 152, and 154 are transparent until halfway from the predetermined area 156 to a predetermined position on the screen 100 displayed on the display unit 34, and then the buttons 150, 152, and 154 are gradually clearly displayed so that they become visible.

When the user presses the area of the touch panel 33 corresponding to button 150 out of the three buttons 150, 152, and 154, a menu screen of another item is displayed on the display unit 34. When the user presses the area of the touch panel 33 corresponding to button 152 out of the three buttons 150, 152, and 154, a list of evacuation sites and meeting places registered in advance is displayed on the display unit 34. When the user presses the area of the touch panel 33 corresponding to button 154 out of the three buttons 150, 152, and 154, assistance request information is transmitted from the user terminal 3a to the server 2. More specifically, when the user presses the area of the touch panel 33 corresponding to button 154, a display instruction signal is sent from the control unit 32 to the display unit 34, and each of the buttons 150, 152, and 154 moves toward the predetermined area 156 and becomes hidden behind the predetermined area 156.

Immediately after that, on the screen 100 displayed on the display unit 34, the multiple buttons 162, 164, 166 move from the predetermined area 156 hidden behind the predetermined area 156 in a direction extending radially from the predetermined area 156 as the center to reach their respective predetermined positions, and the multiple buttons 162, 164, 166 that have reached their respective predetermined positions are displayed on the display unit 34 (see FIG. 8(b)). Here, the button 162 displays "Now", the button 164 displays "5 minutes", and the button 166 displays "10 minutes". Also, on the screen 100, a pop-up message 160 is displayed saying "SOS will be sent. Please select the time you want us to come". Here, when the user requests immediate assistance, the area of the touch panel 33 corresponding to the "Immediately" button 162 is pressed. Also, when the user requests fairly immediate assistance, the area of the touch panel 33 corresponding to the "5 minutes" button 164 is pressed. On the other hand, when the user does not require urgent assistance, the user presses the area of touch panel 33 corresponding to the "10 minutes" button 166. When the user presses the area of touch panel 33 corresponding to any of the three buttons 162, 164, 166, a display instruction signal is sent from control unit 32 to display unit 34, causing each button 162, 164, 166 to move toward the designated area 156 and become hidden behind the designated area 156.

After that, the predetermined area 156 transitions to a predetermined area 178 in which the word "return" is displayed. In addition, in the screen 100 displayed on the display unit 34, the multiple buttons 172, 174, and 176 move from the predetermined area 178 hidden behind the predetermined area 178 in a direction extending radially from the predetermined area 178 as the center to reach their respective predetermined positions, and the multiple buttons 172, 174, and 176 that have reached their respective predetermined positions are displayed on the display unit 34 (see FIG. 8(c)). Here, "1 person" is displayed on the button 172, "2 people" on the button 174, and "3 people" on the button 176. In addition, a message 170 saying "SOS will be sent. Please select the number of people you want to come" is displayed in a pop-up on the screen 100. Then, the user presses the button 172, 174, or 176 corresponding to the number of people they want to come to help. Furthermore, when the user presses an area of the touch panel 33 corresponding to any one of the three buttons 172, 174, 176, a display instruction signal is sent from the control unit 32 to the display unit 34, causing each of the buttons 172, 174, 176 to move toward the predetermined area 178 and become hidden behind the predetermined area 178. On the other hand, when the user presses an area of the touch panel 33 corresponding to the predetermined area 178 showing the word "back" instead of any one of the three buttons 172, 174, 176 displayed on the display unit 34, the screen 100 on the display unit 34 switches to the one shown in FIG. 8(b).

After each of the buttons 172, 174, and 176 moves toward the predetermined area 178 and hides behind the predetermined area 178, the predetermined area 178 transitions to a predetermined area 186 in which the word "Back" is displayed. In addition, in the screen 100 displayed on the display unit 34, the multiple buttons 182 and 184 move from the state where they are hidden behind the predetermined area 186 in a direction extending radially from the predetermined area 186 as the center to reach their respective predetermined positions, and the multiple buttons 182 and 184 that have reached their respective predetermined positions are displayed on the display unit 34 (see FIG. 8(d)). Here, the button 182 displays "Cancel" and the button 184 displays "OK". In addition, the screen 100 displays a pop-up message 180 saying "SOS will be sent. If this content is acceptable, please press OK". Then, when the user presses the area of the touch panel 33 corresponding to the "OK" button 184, assistance request information is transmitted from the user terminal 3a to the server 2. On the other hand, when the user presses the area of the touch panel 33 corresponding to the "Cancel" button 182, the screen 100 of the user terminal 3a is switched to the one shown in FIG. 7, and the assistance request information is not sent from the user terminal 3a to the server 2.

When the screen 100 shown in FIG. 8(a) or FIG. 8(b) is displayed on the display unit 34 of the user terminal 3a and the user presses the area of the touch panel 33 corresponding to the predetermined area 156 where the word "close" is displayed, a display instruction signal is sent from the control unit 32 to the display unit 34, causing each of the buttons 150, 152, 154 and each of the buttons 162, 164, 166 to move towards the predetermined area 156 and become hidden behind the predetermined area 156. After that, the screen 100 of the user terminal 3a is switched to that shown in FIG. 7, and assistance request information is not sent from the user terminal 3a to the server 2.

When the reception means 221 of the server 2 receives assistance request information from the user terminal 3a ("YES" in step St1), the transmission means 222 transmits the assistance request information to one or more assistant terminals 3b and the operator terminal 6 (step St2). As a result, information that the user is requesting assistance is displayed on the monitor of the operator terminal 6. In addition, in this embodiment, the number of assistant terminals 3b to which the assistance request information is transmitted when the reception means 221 of the server 2 receives assistance request information from the user terminal 3a is preset. Specifically, the assistance request information is transmitted from the server 2 to a predetermined number of assistant terminals 3b that are preset in order of proximity to the position of the user terminal 3a. In addition, the number of assistant terminals 3b can be changed by the user using a support app on the user terminal 3a. When assistance request information is transmitted to one or more assistant terminals 3b, a screen informing the assistant that an SOS has occurred is displayed on the display unit 34 of the assistant terminal 3b that received the assistance request information. In addition, the urgency of the assistance input by the user (specifically, the time of "immediately," "5 minutes," or "10 minutes") is transmitted to one or more assistant terminals 3b and displayed on the display unit 34 of the assistant terminal 3b. This allows the assistant to know the urgency of the assistance. Then, when the assistant presses the "Confirm" button on the screen displayed on the display unit 34, the "Act" and "Cannot Act" buttons are displayed on the display unit 34 of the assistant terminal 3b. If the assistant is able to assist the user, the assistant presses the area of the touch panel 33 corresponding to the "Act" button. This causes the assistance acting information to be transmitted from the assistant terminal 3b to the server 2. On the other hand, if the assistant is unable to assist the user, the assistant presses the area of the touch panel 33 corresponding to the "Cannot Act" button. In this case, the non-assistance information is transmitted from the assistant terminal 3b to the server 2.

When the receiving means 221 of the server 2 receives from the assistant terminal 3b information indicating that an assistant can provide assistance ("YES" in step St3), the server 2 matches the user with an assistant. The sending means 222 then sends the assistance information to the user terminal 3a and the operator terminal 6 (step St4). As a result, a message is displayed on the display unit 34 of the user terminal 3a indicating that an assistant will rush to assist. When the assistance information is sent to the server 2 from the assistant terminals 3b corresponding to the number of people input by the user terminal 3a as the number of people desired to come, the server 2 sends information to the assistant terminal 3b that sent the assistance request information indicating that there are now enough people to provide assistance, and the message indicating that an SOS has occurred, displayed on the display unit 34 of the assistant terminal 3b, is erased.

When assistance request information is sent from the user terminal 3a to the server 2, a screen 100 shown in FIG. 10(a) is displayed on the display unit 34 of the user terminal 3a. The screen 100 shown in FIG. 10(a) displays a map 110 and the position 112 of the user terminal 3a, as well as a message in a pop-up 190 saying "An SOS has been sent. Please wait until a supporter arrives.". The number of requested assistants (supporters) and the number of assistants who have sent assistance response information to the server 2 are also displayed in the pop-up 190, and the time that has elapsed since the assistance request information was sent from the user terminal 3a to the server 2 is also displayed in the pop-up 190.

After that, when a certain assistant sends assistance support information to the server 2 using the assistant terminal 3b, as shown in FIG. 10(b), a message in the form of a pop-up 192 is displayed on the screen 100 of the display unit 34 of the user terminal 3a indicating that the assistant will come to provide support. In addition, the position 194 of the assistant terminal 3b of the assistant is displayed on the map 110.

When assistance response information is sent to the server 2 from the assistant terminals 3b of the number entered by the user terminal 3a as the number of people desired to come, the server 2 sends information to the assistant terminal 3b that sent the assistance request information that there are now enough people to provide assistance, and the message indicating that an SOS has occurred that is displayed on the display unit 34 of the assistant terminal 3b is erased. However, if an assistant subsequently cancels assistance for the user, the SOS will be displayed again on the display unit 34 of the assistant terminal 3b that originally sent the assistance request information. Also, even if a user is not registered as an assistant in the memory unit 23 of the server 2, if the user's terminal information is registered in the memory unit 23 of the server 2, that user can be added as an assistant.

When the assistant's assistant terminal 3b approaches the position of the user terminal 3a, as shown in FIG. 10(c), a message indicating that the assistant is approaching is displayed on the screen 100 of the display unit 34 of the user terminal 3a as a pop-up 196. Note that in FIG. 10(c), the position of the assistant terminal 3b of another assistant is indicated by reference number 195.

In the system 1 of this embodiment, when the assistant arrives at the user's location, the user and the assistant can confirm the other party with whom they have been matched using the support app. Such an operation of confirming the other party will be described. When the assistant arrives at the user's location, if the user wants to confirm the assistant, the user presses the "Confirm Other Party" button on the screen of the display unit 34 using the support app on the user terminal 3a. When the "Confirm Other Party" button is pressed, other party confirmation request information is sent from the user terminal 3a to the server 2. When the reception means 221 of the server 2 accepts the other party confirmation request information, the transmission means 222 transmits the assistant information stored in the storage unit 23 to the user terminal 3a. As a result, a screen 198 of the assistant's name and face image data as shown in FIG. 10(d) is displayed on the display unit 34 of the user terminal 3a. In this way, the user can confirm the assistant. Also, when the assistant confirms the user, the assistant presses the "Confirm Other Party" button on the screen of the display unit 34 using the support app on the assistant terminal 3b. When the "Confirm Other Party" button is pressed, other party confirmation request information is sent from the assistant terminal 3b to the server 2. When the reception means 221 of the server 2 receives the other party confirmation request information, the transmission means 222 transmits the user information stored in the storage unit 23 to the assistant terminal 3b. As a result, the user's name and facial image data are displayed on the display unit 34 of the assistant terminal 3b. In this way, the assistant can confirm the user. Furthermore, in the system 1 of this embodiment, when the assistant arrives at the user's location and the user or assistant presses the area of the touch panel 33 corresponding to the "Chat" button displayed on the display unit 34 of the user terminal 3a or assistant terminal 3b, textual information can be exchanged between the user terminal 3a and the assistant terminal 3b using the support app.

Next, the operation of the system 1 of this embodiment when a disaster occurs will be described with reference to Figures 5, 6, 11 and 12. Figure 5 is a diagram showing the flow of information between the terminals 3a, 3c, the server 2 and the disaster information management system 5 when a disaster occurs in the system 1 shown in Figure 1, and Figure 6 is a flowchart showing information processing when a disaster occurs. Also, Figures 11(a) to (d) are diagrams showing screens displayed on the user terminal 3a when a disaster occurs, and Figures 12(a) to (d) are diagrams showing screens displayed on the user terminal 3a and the acquaintance's terminal 3c when a disaster occurs.

As described above, when the user starts the support app, a screen 100 as shown in FIG. 7 is displayed on the display unit 34 of the user terminal 3a. When the user starts the support app on the user terminal 3a, a map information display request is sent from the user terminal 3a to the server 2. When the reception means 221 of the server 2 receives the map information display request from the user terminal 3a, the transmission means 222 transmits a display instruction signal to display the map on the user terminal 3a. As a result, a map 110 is displayed on the screen 100 as shown in FIG. 7. A current position mark 112 based on detection information of the current position of the user terminal 30 by the GPS 37 is also displayed on this map 110. Detection information of the current position of the user terminal 30 by the GPS 37 is also transmitted from the user terminal 3a to the server 2, and the reception means 221 receives information on the position of the user terminal 3a from the user terminal 3a.

When a disaster such as an earthquake occurs, disaster information for each area where the disaster occurred is transmitted from the disaster information management system 5 to the server 2. As a result, the reception means 221 of the server 2 receives the disaster information ("YES" in step St11). The location of the user terminal 3a is identified from the location information detected by the GPS 37 of the user terminal 3a. If the location of the user terminal 3a is included in the area where the disaster occurred in the disaster information transmitted from the disaster information management system 5 to the server 2, the transmission means 222 of the server 2 transmits the disaster information and evacuation guidance information to the user terminal 3a (step St12). As a result, the display unit 34 of the user terminal 3a displays the screen 100 shown in FIG. 11(a). Specifically, a disaster alert is displayed in a pop-up 200 on the screen 100 of the display unit 34 of the user terminal 3a. Also, the talk button 202, the SOS button 204, and the button 206 for displaying the evacuation site and the meeting place are each displayed on the screen 100. When the user presses the area of the touch panel 33 corresponding to the talk button 202 on the screen shown in Fig. 11(a), the user terminal 3a makes a call to the terminal 3c of the user's acquaintance, enabling a conversation. Also, when the user presses the area of the touch panel 33 corresponding to the talk button 202 on the screen shown in Fig. 11(a), a conversation may be made between the user terminal 3a and the terminal 3c of the user's acquaintance by video call or chat. Also, when the user presses the area of the touch panel 33 corresponding to the SOS button 204 on the screen shown in Fig. 11(a), assistance request information is transmitted from the user terminal 3a to the server 2. The operation when assistance request information is transmitted from the user terminal 3a to the server 2 has been described above and will not be described here. Also, when the user presses the area of the touch panel 33 corresponding to the button 206 on the screen shown in Fig. 11(a), the display unit 34 of the user terminal 3a displays the screen 100 shown in Fig. 11(b). This screen 100 displays a current location mark 112 indicating the current location of the user terminal 3a, the location of the family meeting place 114, and the location of the evacuation site 115. The screen 100 also displays the distance to the nearest evacuation site 115 and the time until arrival in a pop-up 210. The screen 100 shown in FIG. 11(b) also displays a "Show previous" button 214, a "Show next" button 216, and a button 212 for starting guidance.

In addition, in this embodiment, when the receiving means 221 receives disaster information from the disaster information management system 5, the transmitting means 222 transmits map information to the user terminal 3a so that the map can be displayed offline. As a result, even if the user terminal 3a is unable to communicate via the communication network 9 due to a disaster or the like, the map can be displayed offline on the display unit 34 of the user terminal 3a, so that the user can evacuate to an evacuation site or meeting place while looking at the map displayed on the display unit 34 of the user terminal 3a.

Furthermore, if the location of the user of the user terminal 3a is included in the area where the disaster occurred in the disaster information transmitted from the disaster information management system 5 to the server 2, the transmission means 222 of the server 2 also transmits the disaster information and evacuation guidance information to the terminal 3c of the user's acquaintance (step St13). As a result, the display unit 34 of the terminal 3c of the user's acquaintance displays information that a disaster has occurred near the user, and the location information detected by the GPS 37 of the user terminal 3a. Specifically, a message 223 indicating that a disaster has occurred near the user is displayed in an interrupt manner on the chat screen 220 with the user on the display unit 34 of the terminal 3c of the user's acquaintance as shown in FIG. 11(c). In this way, the user's acquaintance can recognize that the user may have been affected by the disaster.

When the screen shown in Fig. 11(b) is displayed on the user terminal 3a, if the user presses the area of the touch panel 33 corresponding to the start guidance button 212 on the screen 100, guidance start information is sent from the user terminal 3a to the server 2. When the reception means 221 of the server 2 receives the guidance start information ("YES" in step St14), the control unit 22 calculates the shortest evacuation route from the current position of the user terminal 3a to the position of the evacuation site based on the latest map information stored in the memory unit 23 and the detection information by the GPS 37 of the user terminal 3a, and this evacuation route is sent to the user terminal 3a by the transmission means 222 (step St15). As a result, the shortest evacuation route 232 from the current position 112 of the user terminal 3a to the position 115 of the evacuation site is displayed on the screen 100 of the user terminal 3a (see Fig. 11(d)). In addition, when the reception means 221 of the server 2 receives the guidance start information, the transmission means 222 transmits information to the terminal 3c of the user's acquaintance that the user has started moving to the evacuation site, and based on this information, a message 224 to the effect that the user has started moving to the evacuation site is displayed on the chat screen 220 of the terminal 3c of the user's acquaintance. In addition, this message 224 displays a location information display button 225. Then, when the user's acquaintance presses an area of the touch panel 33 corresponding to the location information display button 225 on the chat screen 220, a map and the location of the user's terminal 3a are displayed on the display unit 34 of the terminal 3c of the user's acquaintance. In addition, when the user presses the "Show previous" button 214 or the "Show next" button 216 displayed on the display unit 34 on the screen shown in FIG. 11(b), the evacuation site can be changed to another location that has been registered in advance.

When the user starts moving toward the evacuation site, the current location information of the user terminal 3a based on the detection information by the GPS 37 of the user terminal 3a is constantly transmitted to the server 2. Then, the control unit 22 of the server 2 judges whether the user has arrived at the destination (evacuation site) based on the location information of the user terminal 3a transmitted from the user terminal 3a. Then, when the control unit 22 judges that the user has arrived at the destination ("YES" in step St16), the transmission means 222 of the server 2 transmits destination arrival information to the user terminal 3a and the terminal 3c of the user's acquaintance (step St17). As a result, a message "Approaching the destination. Guidance will end" is displayed in a pop-up 240 on the screen 100 of the display unit 34 of the user terminal 3a (see FIG. 12(a)). Also, when the transmission means 222 of the server 2 transmits the destination arrival information to the terminal 3c of the user's acquaintance, a message 226 indicating that the user has arrived at the evacuation site is displayed on the chat screen 220 of the terminal 3c (see FIG. 12(b)). This message 226 also displays an evacuation site display button 227. When the user's acquaintance presses an area of the touch panel 33 on the chat screen 220 that corresponds to the evacuation site display button 227, the location of the evacuation site where the user has arrived is displayed on the display unit 34 of the user's acquaintance's terminal 3c. Specifically, a message that the user has arrived at the evacuation site is displayed in a pop-up 250 on the screen 100 displayed on the display unit 34 of the user's acquaintance's terminal 3c as shown in FIG. 12(c).

When the destination arrival information is transmitted to the user terminal 3a by the transmission means 222 of the server 2, the screen 100 of the user terminal 3a may display a safety confirmation screen 100 as shown in FIG. 12(d). In such a safety confirmation screen 100, a pop-up message 260 is displayed requesting the user to notify the user that their safety will be confirmed. In addition, the safety confirmation screen 100 displays a button 262 saying "We have evacuated" and a button 264 saying "Don't worry." When the user presses the area of the touch panel 33 corresponding to these buttons 262 and 264 displayed on the display unit 34 of the user terminal 3a, the information on the safety confirmation message corresponding to each button 262 and 264 is transmitted from the user terminal 3a to the server 2. When the reception means 221 of the server 2 receives the information on the safety confirmation message from the user terminal 3a, the transmission means 222 transmits the information on the safety confirmation message to the terminal 3c of the user's acquaintance. As a result, a safety confirmation message from the user will be displayed on the device 3c of the acquaintance of the user, and the acquaintance will be able to see the safety confirmation message from the user.

According to the program, computer (server 2), system 1, and information processing method of this embodiment configured as described above, the program causes the computer (server 2) to function as a reception means 221 and a transmission means 222, and when the reception means 221 receives a map information display request from the user terminal 3a, the transmission means 222 transmits a display instruction signal to display a map on the user terminal 3a, and the reception means 221 receives information regarding the location of the user terminal 3a from the user terminal 3a, and when the reception means 221 receives disaster information from the disaster information management system 5, the transmission means 222 transmits a display instruction signal to display disaster information and evacuation guidance information on the user terminal 3a located near the disaster occurrence site. This allows sufficient support to be provided to users when a disaster occurs.

In addition, in the program, computer (server 2), system 1, and information processing method of this embodiment, when the reception means 221 receives guidance start information from the user terminal 3a, the transmission means 222 transmits evacuation route information to the user terminal 3a so that the user terminal 3a can display an evacuation route to a specified evacuation site or meeting place. This allows the user to evacuate to a specified evacuation site while viewing the evacuation route displayed on the display unit 34 of the user terminal 3a.

In addition, in the program, computer (server 2), system 1, and information processing method of this embodiment, when the position of the user terminal 3a reaches an evacuation site or a meeting place, the transmission means 222 transmits destination arrival information to the user terminal 3a so that the user terminal 3a can display that the destination has been reached. This allows the user to recognize that they have arrived at the evacuation site or the meeting place by looking at the screen of the display unit 34 of the user terminal 3a.

In addition, in the program, computer (server 2), system 1, and information processing method of this embodiment, when the receiving means 221 receives current location information from the user terminal 3a, the transmitting means 222 transmits a display instruction signal to display the current location on a map displayed on the user terminal 3a. This allows the user to recognize his or her current location by looking at the map displayed on the display unit 34 of the user terminal 3a.

In addition, in the program, computer (server 2), system 1, and information processing method of this embodiment, when the receiving means 221 receives disaster information from the disaster information management system 5, the transmitting means 222 transmits map information to the user terminal 3a so that the map can be displayed offline. As a result, even if the user terminal 3a is unable to communicate via the communication network 9 due to a disaster or the like, the map can be displayed offline on the display unit 34 of the user terminal 3a, so that the user can evacuate to a specified evacuation site or meeting place while looking at the map displayed on the display unit 34 of the user terminal 3a.

In addition, in the program, computer (server 2), system 1, and information processing method of this embodiment, the acquaintance's terminal 3c owned by an acquaintance of the user who owns the user terminal 3a is pre-registered in the server 2, and when the reception means 221 receives disaster information from the disaster information management system 5, the transmission means 222 transmits a display instruction signal to display the disaster information and the location information of the user terminal 3a on the acquaintance's terminal 3c linked to the user terminal 3a located near the disaster occurrence site. This allows the user's acquaintance to recognize that the user may have been caught up in a disaster.

In addition, in the program, computer (server 2), system 1, and information processing method of this embodiment, when the position of the user terminal 3a reaches an evacuation site or a meeting place, the transmission means 222 transmits destination arrival information to the acquaintance's terminal 3c, which can display that the user has arrived at the destination. This allows the user's acquaintance to recognize that the user has arrived at the evacuation site or the meeting place.

In addition, according to the computer (user terminal 3a), program, system 1, and information processing method of this embodiment, instructions can be input to the control unit 32 via the touch panel 33, and the display content on the display unit 34 can be controlled by sending a display instruction signal from the control unit 32 to the display unit 34. When a predetermined pattern or character is displayed in a predetermined area 156 on the display unit 34 by sending a display instruction signal from the control unit 32 to the display unit 34, when a location corresponding to the predetermined area 156 is pressed on the touch panel 33 superimposed on the display unit 34, a display instruction signal is sent from the control unit 32 to the display unit 34, and the multiple buttons 150, 152, and 154 move from the predetermined area 156 on the screen displayed on the display unit 34 in a radial direction from the predetermined area 156 to reach their respective predetermined positions, and the multiple buttons 150, 152, and 154 that have reached their respective predetermined positions are displayed on the display unit 34. Furthermore, when a location on the touch panel 33 corresponding to a certain button among the multiple buttons 150, 152, 154 that have reached a predetermined position is pressed, a predetermined process corresponding to that button is performed by the control unit 32. In this case, the design of the screen 100 displayed on the display unit 34 can be improved, and the user interface can be improved because it is easier for the user to operate.

In addition, in the computer (user terminal 3a), program, system 1, and information processing method of this embodiment, when a location corresponding to a predetermined area 156 is pressed on the touch panel 33 overlaid on the display unit 34, a display instruction signal is sent from the control unit 32 to the display unit 34, and the multiple buttons 150, 152, 154 move from the predetermined area 156 on the screen displayed on the display unit 34 from a state hidden behind the predetermined area 156 in a direction extending radially from the predetermined area 156 as the center, and reach their respective predetermined positions. In this case, the design of the screen 100 displayed on the display unit 34 can be improved.

In addition, in the computer (user terminal 3a), program, system 1, and information processing method of this embodiment, the display unit 34 is rectangular, and the predetermined area 156 is located in one of the four corners of the display unit 34. As a result, when a location corresponding to the predetermined area 156 is pressed on the touch panel 33 overlaid on the display unit 34, the multiple buttons 150, 152, and 154 move from the predetermined area 156 on the screen displayed on the display unit 34 from the corner to the center of the display unit 34, making it easier for the user to press each of the buttons 150, 152, and 154.

In addition, in the computer (user terminal 3a), program, system 1, and information processing method of this embodiment, the predetermined area 156 is a sector shape with a central angle of approximately 90° centered on a corner of the display unit 34. In this case, the design of the predetermined area 156 displayed on the display unit 34 can be made excellent.

In addition, in the computer (user terminal 3a), program, system 1, and information processing method of this embodiment, the distance between each of the multiple buttons 150, 152, 154 located at a predetermined position on the screen displayed on the display unit 34 and the predetermined area 156 is approximately the same. In this case, the design of the screen 100 displayed on the display unit 34 can be made excellent.

In addition, in the computer (user terminal 3a), program, system 1, and information processing method of this embodiment, after multiple buttons reach their respective predetermined positions from the predetermined area 156 on the screen 100 displayed on the display unit 34, when a location on the touch panel 33 corresponding to a certain button among the multiple buttons 150, 152, 154 that have reached the predetermined positions is pressed, a display instruction signal is sent from the control unit 32 to the display unit 34, causing each of the buttons 150, 152, 154 to move toward the predetermined area 156. In this case, the design of the screen 100 displayed on the display unit 34 can be improved.

In addition, in the computer (user terminal 3a), program, system 1, and information processing method of this embodiment, when a location on the touch panel 33 corresponding to the predetermined area 156 is pressed after a number of buttons have reached their respective predetermined positions from the predetermined area 156 on the screen 100 displayed on the display unit 34, a display instruction signal is sent from the control unit 32 to the display unit 34, causing each of the buttons 150, 152, and 154 to move toward the predetermined area 156. In this case, the design of the screen 100 displayed on the display unit 34 can be improved.

In addition, the system 1 of this embodiment includes a computer (user terminal 3a) having a display unit 34, a touch panel 33 overlaid on the display unit 34, and a control unit 32, and a control device (server 2) that is communicatively connected to the user terminal 3a and controls the computer, and is capable of inputting instructions to the control unit 32 via the touch panel 33 on the user terminal 3a, and is capable of controlling the display content on the display unit 34 by sending a display instruction signal from the control unit 32 to the display unit 34. In addition, when a display instruction signal is sent from the control unit 32 to the display unit 34, and a predetermined pattern or character is displayed in a predetermined area 156 on the display unit 34, if a location corresponding to the predetermined area 156 is pressed on the touch panel 33 overlaid on the display unit 34, the display instruction signal is sent from the control unit 32 to the display unit 34, and the multiple buttons 150, 152, 154 move from the predetermined area 156 in a direction extending radially from the predetermined area 156 on the screen displayed on the display unit 34 to reach predetermined positions, and the multiple buttons 150, 152, 154 that have reached their predetermined positions are displayed on the display unit 34. In addition, when a location corresponding to a certain button among the multiple buttons 150, 152, 154 that have reached their predetermined positions on the touch panel 33 is pressed, a predetermined process corresponding to that button is performed by the server 2.

The assistance system and information processing method according to this embodiment are not limited to the above-described aspects, and various modifications can be made.

For example, in the above description, the computer of this embodiment is configured by the server 2, but this embodiment is not limited to this configuration. As another configuration, the computer of this embodiment may be configured by combining the server 2 and the operator terminal 6.

In yet another embodiment, the server 2 may not be provided, and the user terminal 3a, assistant terminal 3b, and the user's acquaintance's terminal 3c may each be communicatively connected to the operator terminal 6 via a communication network 9 such as an Internet line. In this case, the computer of this embodiment is configured only by the operator terminal 6, and the program causes the operator terminal 6 to function as a reception means and a transmission means. Furthermore, the user information and assistant information are stored in the memory unit of the operator terminal 6. In yet another embodiment, the operator terminal 6 may not be provided.

REFERENCE SIGNS LIST 1 System 2 Server 3a User terminal 3b Assistant terminal 3c Terminal of user's acquaintance 5 Disaster information management system 6 Operator terminal 9 Communication network 21 Network interface 22 Control unit 23 Memory unit 30 User terminal 31 Network interface 32 Control unit 33 Touch panel 34 Display unit 35 Camera 36 Memory unit 37 GPS
100 Screen 102 Character button 104 Health button 106 Security button 108 Map button 110 Map 112 Current location mark 114 Evacuation site or meeting place mark 115 Evacuation site 120 Search bar 122, 124, 126 Button 150, 152, 154 Button 156 Predetermined area 160 Message 162, 164, 166 Button 170 Message 172, 174, 176 Button 178 Predetermined area 180 Message 182, 184 Button 186 Predetermined area 190, 192, 194 Pop-up 198 Screen 200 Pop-up 202 Talk button 204 SOS button 206 Button 210 Pop-up 212, 214, 216 Button 220 Chat screen 221 Reception means 222 Transmission means 223, 224 Message 225 Location information display button 226 Message 227 Display button 232 Evacuation route 240, 250, 260 Pop-up 262, 264 Button

Claims (10)

A display unit;
A touch panel that is overlaid on the display unit;
A control unit;
A computer comprising :
The touch panel is used to input instructions to the control unit, and the control unit is used to send a display instruction signal to the display unit to control the display content of the display unit.
when a display instruction signal is sent from the control unit to the display unit, causing a map and the current position of the computer on the map to be displayed on the display unit and a predetermined pattern or character to be displayed in a predetermined area on the display unit, when a location on the touch panel overlaid on the display unit corresponding to the predetermined area is pressed, a display instruction signal is sent from the control unit to the display unit, causing a plurality of buttons to move from the predetermined area on the screen displayed on the display unit in directions extending radially from the predetermined area as a center and each to reach a predetermined position, and the plurality of buttons that have each reached the predetermined position are displayed on the display unit, and one of the plurality of buttons is a button for requesting assistance from an assistant,
When a location on the touch panel corresponding to a certain one of the multiple buttons that have reached the specified position is pressed, a specified process corresponding to the button is performed by the control unit , and when a button requesting assistance is pressed, the current location of the assistant's terminal that is compatible with the display unit is displayed on the map . 2. The computer according to claim 1, wherein when the assistant arrives at the location of the computer and a button for confirming the other party is pressed on the screen of the display unit, a screen showing the assistant's name and facial image data is displayed on the display unit . The computer of claim 1, wherein the display unit is rectangular and the predetermined area is located at one of the four corners of the display unit. The computer according to claim 3, wherein the predetermined area is a sector shape with a central angle of approximately 90° centered on a corner of the display unit. The computer of claim 1, wherein the distance between each of the plurality of buttons located at the predetermined position on the screen displayed on the display unit and the predetermined area is approximately the same. The computer according to any one of claims 1 to 5, wherein when a location on the touch panel corresponding to a certain one of the buttons that has reached the predetermined position is pressed after the plurality of buttons that have moved from the predetermined area on the screen displayed on the display unit have reached the predetermined position, a display instruction signal is sent from the control unit to the display unit, causing each of the buttons to move toward the predetermined area. The computer according to any one of claims 1 to 5, wherein when a location on the touch panel corresponding to the predetermined area is pressed after the plurality of buttons that have moved from the predetermined area on the screen displayed on the display unit reach the predetermined position, a display instruction signal is sent from the control unit to the display unit, causing each of the buttons to move toward the predetermined area. A computer having a display unit, a touch panel overlaid on the display unit, and a control unit, wherein instructions can be input to the control unit via the touch panel and the control unit can send a display instruction signal to the display unit to control the display content of the display unit, and when executed by the control unit,
a display instruction signal is sent from the control unit to the display unit, whereby a map and a current position of the computer on the map are displayed on the display unit, and a predetermined pattern or character is displayed in a predetermined area on the display unit;
When a location corresponding to the predetermined area is pressed on the touch panel overlaid on the display unit, a display instruction signal is sent from the control unit to the display unit, whereby a plurality of buttons move from the predetermined area in a radial direction centered on the predetermined area on a screen displayed on the display unit and reach predetermined positions, and the plurality of buttons that have reached the predetermined positions are displayed on the display unit, and one of the plurality of buttons is a button for requesting assistance from an assistant,
When a location on the touch panel corresponding to a certain one of the multiple buttons that have reached the specified position is pressed, the control unit performs a specified process corresponding to the button , and when a button requesting assistance is pressed, the program causes the display unit to display the current location of the assistant's terminal that is compatible with the display unit on the map . A computer having a display unit, a touch panel overlaid on the display unit, and a control unit;
A control device that is communicatively connected to the computer and controls the computer;
A system comprising:
The computer is capable of inputting instructions to the control unit through the touch panel, and the control unit is capable of sending a display instruction signal to the display unit to control the display content of the display unit,
when a display instruction signal is sent from the control unit to the display unit , causing the display unit to display a map, the current position of the computer on the map, and a predetermined pattern or character in a predetermined area on the display unit, and a location on the touch panel overlaid on the display unit corresponding to the predetermined area is pressed, a display instruction signal is sent from the control unit to the display unit, causing a plurality of buttons to move from the predetermined area on the screen displayed on the display unit in directions extending radially from the predetermined area as a center, from a state where they are hidden behind the predetermined area, and each of the buttons that have reached the predetermined positions is displayed on the display unit, and one of the plurality of buttons is a button for requesting assistance from an assistant,
When a location on the touch panel corresponding to a certain one of the multiple buttons that have reached the specified position is pressed, a specified process corresponding to that button is performed by the control device , and when a button requesting assistance is pressed, the current location of the assistant's terminal that is compatible with the display unit is displayed on the map . An information processing method carried out by a computer having a display unit, a touch panel overlaid on the display unit, and a control unit, wherein instructions can be input to the control unit via the touch panel and display content on the display unit can be controlled by sending a display instruction signal from the control unit, the method comprising:
a step of sending a display instruction signal from the control unit to the display unit, thereby causing the display unit to display a map and a current position of the computer on the map, and also display a predetermined pattern or character in a predetermined area on the display unit;
a step of, when a location corresponding to the predetermined area is pressed on the touch panel overlaid on the display unit, a display instruction signal is sent from the control unit to the display unit, whereby a plurality of buttons, including a button for requesting assistance from an assistant , move from the predetermined area on a screen displayed on the display unit in a radial direction from a state hidden behind the predetermined area to a predetermined position, and causing the display unit to display the plurality of buttons that have each reached the predetermined positions;
When a portion of the touch panel corresponding to a certain one of the plurality of buttons that have reached the predetermined position is pressed, causing the control unit to perform a predetermined process corresponding to the certain button;
a step of displaying on the map a current location of the assistant's terminal that is compatible with the display unit when the button for requesting assistance is pressed ;
An information processing method comprising:

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