AU8021300A - Electronic technical support marketplace system and method - Google Patents

Electronic technical support marketplace system and method

Info

Publication number: AU8021300A
Authority: AU; Australia
Prior art keywords: technical support; marketplace system; electronic technical; support marketplace; electronic
Prior art date: 1999-10-14
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.): Abandoned

Application number

AU80213/00A

Inventor

Chris Derossi

Konstantin Othmer

Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)

EPEOPLE Inc

Original Assignee

EPEOPLE Inc

Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)

1999-10-14

Filing date

2000-10-12

Publication date

2001-04-23

2000-10-12 Application filed by EPEOPLE Inc filed Critical EPEOPLE Inc

2001-04-23 Publication of AU8021300A publication Critical patent/AU8021300A/en

Status Abandoned legal-status Critical Current

Classifications

- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q99/00—Subject matter not provided for in other groups of this subclass

Landscapes

Business, Economics & Management (AREA)
Physics & Mathematics (AREA)
General Business, Economics & Management (AREA)
General Physics & Mathematics (AREA)
Engineering & Computer Science (AREA)
Theoretical Computer Science (AREA)
Management, Administration, Business Operations System, And Electronic Commerce (AREA)
Information Transfer Between Computers (AREA)

AU80213/00A 1999-10-14 2000-10-12 Electronic technical support marketplace system and method Abandoned AU8021300A (en)

Applications Claiming Priority (3)

Application Number	Priority Date	Filing Date	Title
US41867899A	1999-10-14	1999-10-14
US09418678		1999-10-14
PCT/US2000/028425 WO2001027847A1 (en)	1999-10-14	2000-10-12	Electronic technical support marketplace system and method

Publications (1)

Publication Number	Publication Date
AU8021300A true AU8021300A (en)	2001-04-23

Family

ID=23659125

Family Applications (1)

Application Number	Title	Priority Date	Filing Date
AU80213/00A Abandoned AU8021300A (en)	1999-10-14	2000-10-12	Electronic technical support marketplace system and method

Country Status (6)

Country	Link
EP (1)	EP1228463A1 (en)
JP (1)	JP2003533757A (en)
AU (1)	AU8021300A (en)
CA (1)	CA2386879A1 (en)
IL (1)	IL149053A0 (en)
WO (1)	WO2001027847A1 (en)

Families Citing this family (13)

* Cited by examiner, † Cited by third party
Publication number	Priority date	Publication date	Assignee	Title
US8762862B2 (en)	2008-06-05	2014-06-24	Microsoft Corporation	Initiating a support chat session in response to the occurrence of a support event with transmission of detailed event information
US8589739B2 (en)	2009-03-16	2013-11-19	International Business Machines Corporation	Product limitations advisory system
US20110231296A1 (en) *	2010-03-16	2011-09-22	UberMedia, Inc.	Systems and methods for interacting with messages, authors, and followers
WO2015065329A1 (en) *	2013-10-29	2015-05-07	Hewlett-Packard Development Company, L.P.	End user trend identification to identify information gaps
US10909192B2 (en)	2013-10-29	2021-02-02	Micro Focus Llc	Providing information technology support
US8903933B1 (en)	2014-07-21	2014-12-02	ConnectWise Inc.	Systems and methods for prioritizing and servicing support tickets using a chat session
US10079736B2 (en)	2014-07-31	2018-09-18	Connectwise.Com, Inc.	Systems and methods for managing service level agreements of support tickets using a chat session
US11263179B2 (en)	2018-06-15	2022-03-01	Microsoft Technology Licensing, Llc	System for collaborative editing based on document evaluation
US10798152B2 (en)	2018-06-20	2020-10-06	Microsoft Technology Licensing, Llc	Machine learning using collaborative editing data
US11100052B2 (en)	2018-06-20	2021-08-24	Microsoft Technology Licensing, Llc	System for classification based on user actions
US10938824B2 (en)	2018-06-20	2021-03-02	Microsoft Technology Licensing, Llc	Metric-based content editing system
US11301458B2 (en)	2018-11-30	2022-04-12	Microsoft Technology Licensing, Llc	Automated content generation
US20220058753A1 (en) *	2020-08-20	2022-02-24	Rewardstyle, Inc.	Systems and methods for intelligent casting of social media creators

Family Cites Families (3)

* Cited by examiner, † Cited by third party
Publication number	Priority date	Publication date	Assignee	Title
CA2096374C (en) *	1992-05-18	2006-08-08	Michael A. Sandifer	Computer aided maintenance and repair information system for equipment subject to regulatory compliance
US5862325A (en) *	1996-02-29	1999-01-19	Intermind Corporation	Computer-based communication system and method using metadata defining a control structure
US5867495A (en) *	1996-11-18	1999-02-02	Mci Communications Corporations	System, method and article of manufacture for communications utilizing calling, plans in a hybrid network

2000
- 2000-10-12 WO PCT/US2000/028425 patent/WO2001027847A1/en active Search and Examination
- 2000-10-12 AU AU80213/00A patent/AU8021300A/en not_active Abandoned
- 2000-10-12 JP JP2001530789A patent/JP2003533757A/en active Pending
- 2000-10-12 EP EP00970897A patent/EP1228463A1/en not_active Withdrawn
- 2000-10-12 IL IL14905300A patent/IL149053A0/en unknown
- 2000-10-12 CA CA002386879A patent/CA2386879A1/en not_active Abandoned

Also Published As

Publication number	Publication date
EP1228463A1 (en)	2002-08-07
CA2386879A1 (en)	2001-04-19
WO2001027847A1 (en)	2001-04-19
IL149053A0 (en)	2002-11-10
JP2003533757A (en)	2003-11-11

Similar Documents

Publication	Publication Date	Title
AU4513501A (en)	2001-06-18	Electronic offer method and system
AU7331700A (en)	2001-03-19	Software rehosting system and method
AU4846400A (en)	2000-12-05	Wiring system and method therefor
AU2726601A (en)	2001-06-18	Method and system for employment placement
AU1450601A (en)	2001-05-30	Transaction system and method therefor
AU5164100A (en)	2001-02-19	Portable locator system and method
AU4653999A (en)	2001-02-05	Exposure method and system
AU2578301A (en)	2001-06-18	Mounting system and method
AU4606401A (en)	2001-04-23	Electronic payroll system and method
AU3305600A (en)	2000-10-04	Tagging system and method
AU7857300A (en)	2001-05-10	Method and system for developing software
AU3246700A (en)	2000-09-21	System and method for number portability
AU2866900A (en)	2000-08-29	Electronic account presentation and response system and method
HK1045777A1 (en)	2002-12-06	System and method for miniguide implementation
AU2877900A (en)	2000-09-28	System and methods for shared electronic purchasing
AU2865900A (en)	2000-09-04	Data broadcasting system and method
AU5878200A (en)	2001-01-30	External system interface method and system
AU1663000A (en)	2000-05-08	Method and system for performing electronic auctions
AU1539501A (en)	2001-06-25	Transaction system and method
AU2616501A (en)	2001-04-30	System and method for secure electronic transactions
AU8021300A (en)	2001-04-23	Electronic technical support marketplace system and method
AU4236100A (en)	2000-11-14	Method and system for serving software applications
AU7379900A (en)	2001-04-30	Units system and method
AU3007100A (en)	2000-09-14	Methods and apparatuses for electronic bidding systems
AU5296500A (en)	2000-12-18	User support system and method

Legal Events

Date	Code	Title	Description
2002-06-13	MK6	Application lapsed section 142(2)(f)/reg. 8.3(3) - pct applic. not entering national phase