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IL149053A0 - Electronic technical support marketplace system and method - Google Patents

Electronic technical support marketplace system and method

Info

Publication number
IL149053A0
IL149053A0 IL14905300A IL14905300A IL149053A0 IL 149053 A0 IL149053 A0 IL 149053A0 IL 14905300 A IL14905300 A IL 14905300A IL 14905300 A IL14905300 A IL 14905300A IL 149053 A0 IL149053 A0 IL 149053A0
Authority
IL
Israel
Prior art keywords
technical support
marketplace system
electronic technical
support marketplace
electronic
Prior art date
Application number
IL14905300A
Original Assignee
Epeople Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Epeople Inc filed Critical Epeople Inc
Publication of IL149053A0 publication Critical patent/IL149053A0/en

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q99/00—Subject matter not provided for in other groups of this subclass

Landscapes

  • Business, Economics & Management (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Engineering & Computer Science (AREA)
  • Theoretical Computer Science (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
  • Information Transfer Between Computers (AREA)
IL14905300A 1999-10-14 2000-10-12 Electronic technical support marketplace system and method IL149053A0 (en)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US41867899A 1999-10-14 1999-10-14
PCT/US2000/028425 WO2001027847A1 (en) 1999-10-14 2000-10-12 Electronic technical support marketplace system and method

Publications (1)

Publication Number Publication Date
IL149053A0 true IL149053A0 (en) 2002-11-10

Family

ID=23659125

Family Applications (1)

Application Number Title Priority Date Filing Date
IL14905300A IL149053A0 (en) 1999-10-14 2000-10-12 Electronic technical support marketplace system and method

Country Status (6)

Country Link
EP (1) EP1228463A1 (en)
JP (1) JP2003533757A (en)
AU (1) AU8021300A (en)
CA (1) CA2386879A1 (en)
IL (1) IL149053A0 (en)
WO (1) WO2001027847A1 (en)

Families Citing this family (13)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US8762862B2 (en) 2008-06-05 2014-06-24 Microsoft Corporation Initiating a support chat session in response to the occurrence of a support event with transmission of detailed event information
US8589739B2 (en) 2009-03-16 2013-11-19 International Business Machines Corporation Product limitations advisory system
US20110231296A1 (en) * 2010-03-16 2011-09-22 UberMedia, Inc. Systems and methods for interacting with messages, authors, and followers
WO2015065327A1 (en) * 2013-10-29 2015-05-07 Hewlett-Packard Development Company, L.P. Providing information technology support
WO2015065329A1 (en) * 2013-10-29 2015-05-07 Hewlett-Packard Development Company, L.P. End user trend identification to identify information gaps
US8903933B1 (en) 2014-07-21 2014-12-02 ConnectWise Inc. Systems and methods for prioritizing and servicing support tickets using a chat session
US10079736B2 (en) 2014-07-31 2018-09-18 Connectwise.Com, Inc. Systems and methods for managing service level agreements of support tickets using a chat session
US11263179B2 (en) 2018-06-15 2022-03-01 Microsoft Technology Licensing, Llc System for collaborative editing based on document evaluation
US10798152B2 (en) 2018-06-20 2020-10-06 Microsoft Technology Licensing, Llc Machine learning using collaborative editing data
US10938824B2 (en) 2018-06-20 2021-03-02 Microsoft Technology Licensing, Llc Metric-based content editing system
US11100052B2 (en) 2018-06-20 2021-08-24 Microsoft Technology Licensing, Llc System for classification based on user actions
US11301458B2 (en) 2018-11-30 2022-04-12 Microsoft Technology Licensing, Llc Automated content generation
US20220058753A1 (en) * 2020-08-20 2022-02-24 Rewardstyle, Inc. Systems and methods for intelligent casting of social media creators

Family Cites Families (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CA2096374C (en) * 1992-05-18 2006-08-08 Michael A. Sandifer Computer aided maintenance and repair information system for equipment subject to regulatory compliance
US5862325A (en) * 1996-02-29 1999-01-19 Intermind Corporation Computer-based communication system and method using metadata defining a control structure
US5867495A (en) * 1996-11-18 1999-02-02 Mci Communications Corporations System, method and article of manufacture for communications utilizing calling, plans in a hybrid network

Also Published As

Publication number Publication date
EP1228463A1 (en) 2002-08-07
WO2001027847A1 (en) 2001-04-19
CA2386879A1 (en) 2001-04-19
AU8021300A (en) 2001-04-23
JP2003533757A (en) 2003-11-11

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