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This paper explores the way pioneering WebAbased enterprises manage the emergence of new value, by studying the phenomenon of external developers support. Value care emerges thus as an original business module, enabling the management of... more
This paper explores the way pioneering WebAbased enterprises manage the emergence of new value, by studying the phenomenon of external developers support. Value care emerges thus as an original business module, enabling the management of both immanent and potential value for the enterprise.
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This conceptual paper explores the way pioneering Web-based enterprises manage the emergence of new value, by studying the phenomenon of external developers support. While the process observed initially appears to be a case of... more
This conceptual paper explores the way pioneering Web-based enterprises manage the emergence of new value, by studying the phenomenon of external developers support. While the process observed initially appears to be a case of problem-solving, “value care” emerges as an original process. This “business module” enables the management of both immanent and potential value for the enterprise.
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International audienc
Le texte suivant fut presente a Marciac, France, le 30 juillet 2015, a la journee « Sciences Participatives » organisee par l'INRA. Cette journee etait inscrite dans le cadre du pilotage par le PDG de l'INRA et president et de... more
Le texte suivant fut presente a Marciac, France, le 30 juillet 2015, a la journee « Sciences Participatives » organisee par l'INRA. Cette journee etait inscrite dans le cadre du pilotage par le PDG de l'INRA et president et de l'Alliance nationale de recherche pour l'environnement Francois Houllier, de la mission Sciences participatives confiee par le Ministere de l'education nationale. Invite a la table ronde de cette journee, j'ai propose le discours suivant comme une maniere d'aborder la question des sciences participatives.
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The current study explores the curiously not much studied in management problem of innovation of contemporary Web-based applications. Starting from the distinction between user (U) and manufacturer/entrepreneur (E) innovation and using a... more
The current study explores the curiously not much studied in management problem of innovation of contemporary Web-based applications. Starting from the distinction between user (U) and manufacturer/entrepreneur (E) innovation and using a phenomenon-based research approach, it identifies a third actor, the developer (D), whose action is found to lie in-between the two. Three actor figures are proposed for his description: user-developer (UD), user-developer-entrepreneur (UDE) and developer- entrepreneur (DE).This interpretative framework (U, D, E) is tested in the second part on the cases of three industries, where it enables a tracing of their history, from their birth to their maturity: radio industry, PC industry and enterprise computer industry. The important role of D actor is identified in all three settings. Their development phases can be read as a sequence of innovations related to different actors, UDs, UDEs and DEs successively, until the proposition of a rationalisation b...
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What do we see when we look at data? This recurrent question when confronted to Big Data, is largely answered by two different disciplinary visions dominating the debate during the last years, concluding that data are raw and Big Data is... more
What do we see when we look at data? This recurrent question when confronted to Big Data, is largely answered by two different disciplinary visions dominating the debate during the last years, concluding that data are raw and Big Data is a hubris. While disciplines still treat just a part of them, we experience a wider and wider spreading of Big Data. The notion of “monuments of cyberspace” discussed here helps understand their peculiar nature and delimit related issues of method, of wealth and of experience.
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International audienc
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Les rencontres avec les travaux d'Anne-Francoise Schmid que presente cet ouvrage, mettent la philosophie generique au coeur des pratiques contem-poraines des sciences, ouvrant ainsi une nouvelle voie pour la creation... more
Les rencontres avec les travaux d'Anne-Francoise Schmid que presente cet ouvrage, mettent la philosophie generique au coeur des pratiques contem-poraines des sciences, ouvrant ainsi une nouvelle voie pour la creation epistemologique.-Comment produire une description non disciplinaire des sciences ?-Qu'est-ce qui permet aux sciences d'etre conceptives ?-De quoi at on besoin pour une science sans exclusions ?-Quels sont les nouveaux operateurs de rigueur des sciences contempo-raines ? Les travaux d'Anne-Francoise Schmid montrent que les objets contem-porains des sciences ne se pretent pas a des definitions standard, et que les convergences de perspectives disciplinaires ne permettent pas non plus d'assurer un point de vue theorique unifie, mais seulement des trajectoires particulieres et multiples. Il n'y a pas d'objet sans rapport a l'objet. Ce rapport n'est pas simplement une mise en contexte, elle met en jeu l'intime et l'intention des ch...
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Nano-satellites emerged as pedagogical concepts thus having elementary functions. Today we face an increased deployment of cubesats for scientific and other space operations as well. This paper examines from a systems design perspective... more
Nano-satellites emerged as pedagogical concepts thus having elementary functions. Today we face an increased deployment of cubesats for scientific and other space operations as well. This paper examines from a systems design perspective the adoption of one of the ECSS specifications at the cubesat level. Drawing from our experience on the development of UPSat, we conceptualize design challenges implied by satellite miniaturization. More specifically, based on the design approach we followed, we propose a design methodology for the implementation of the ECSS-E70-41A standard at the nano-scale. Depending on the mission requirements and the specificities of a cubesat platform, designers should adhere to, ignore or transform aspects of the standard.
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The broad expansion of digital collaboration tools has led to the emergence of novel modes of collaboration, especially in the field of new technology development. However, the relationship between the architecture of a technology thus... more
The broad expansion of digital collaboration tools has led to the emergence of novel modes of collaboration, especially in the field of new technology development. However, the relationship between the architecture of a technology thus developed, on the one hand, and the structure of the underpinning collaboration, on the other, remains enigmatic. The efficiency of standard analytic methods to analyse collaboration patterns is limited, especially when the collaboration concern hybrid (both paid and voluntary) contributors and when the technologies under development are new. This paper introduces a new method, the Contribution Matrix (CM), to analyze the relationship between technical architecture and structure of contributions. Tackling the open challenge of analysing the emergence of new technologies, this paper introduces a new method, the Contribution Matrix (CM), to analyze the relationship between technical architecture and structure of contributions. The value of CM is illustrated employing the case of Cubestat development process by a joint team of University researchers and enterprise developers.
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In light of the challenges entailed by the (re)design of the Internet, this paper develops the concept of “monuments of cyberspace”, to address the lack of clarity in current debates and more particularly in the use of the conceptual... more
In light of the challenges entailed by the (re)design of the Internet, this paper develops the concept of “monuments of cyberspace”, to address the lack of clarity in current debates and more particularly in the use of the conceptual frameworks of “networks” and “communities”. To do so, I revisit the conceptual grounds of network approaches in different disciplines and those of communities of practice, using as an entry point the debate on personal data. To illustrate the value of the concept introduced, the article reviews the design of the “datagram” and that of an online communication setting for developers.
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This paper shows how leading Internet enterprises manage problem-solving processes occurring on their interfaces through the use of empathy. The data of the developer supports forums of Facebook and Google Maps reveal a particularly low... more
This paper shows how leading Internet enterprises manage problem-solving processes occurring on their interfaces through the use of empathy. The data of the developer supports forums of Facebook and Google Maps reveal a particularly low problem solving rate (less than 15% of problems solves over a period of six months). To explain this phenomenon a generic construct for business models is proposed on the basis of empirical examination of the problem-solving process followed in those forums, rendering compatible the notion of empathy with well-known value adding activities.
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Developer innovation has been at the very heart of the digital revolution since its beginnings and is still leading social and economical transformations induced by emerging technologies. Yet, developers as a class have largely... more
Developer innovation has been at the very heart of the digital revolution since its beginnings and is still leading social and economical transformations induced by emerging technologies. Yet, developers as a class have largely been ignored by research in Human and Social Sciences. This disregard may be related to the fact that they cannot be classified using specific social or economical statuses without leaving out the underpinning dynamics making them special. To seize those dynamics, one has to acknowledge a fundamental distinction between “day job” and “side-project,” characterizing their modus operandi. This “double game” has implications in both the way we conceive action in general and the way technological potential is explored in the industrial field. In their movement, developers also create new forms of organization supporting their personal explorations, such as the Barcamps and the Hackathons.
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In light of the challenges entailed by the (re)design of the Internet, this paper develops the concept of " monuments of cyberspace " , to address the lack of clarity in current debates and more particularly in the use of the conceptual... more
In light of the challenges entailed by the (re)design of the Internet, this paper develops the concept of " monuments of cyberspace " , to address the lack of clarity in current debates and more particularly in the use of the conceptual frameworks of " networks " and " communities ". To do so, I revisit the conceptual grounds of network approaches in different disciplines and those of communities of practice, using as an entry point the debate on personal data. To illustrate the value of the concept introduced, the article reviews the design of the " datagram " and that of an online communication setting for developers.
Research Interests:
Le texte suivant fut présenté à Marciac, France, le 30 juillet 2015, à la journée « Sciences Participatives » organisée par l'INRA. Cette journée était inscrite dans le cadre du pilotage par le PDG de l'INRA et président et de l'Alliance... more
Le texte suivant fut présenté à Marciac, France, le 30 juillet 2015, à la journée « Sciences Participatives » organisée par l'INRA. Cette journée était inscrite dans le cadre du pilotage par le PDG de l'INRA et président et de l'Alliance nationale de recherche pour l'environnement François Houllier, de la mission Sciences participatives confiée par le Ministère de l'éducation nationale. Invité à la table ronde de cette journée, j'ai proposé le discours suivant comme une manière d'aborder la question des sciences participatives.
Research Interests:
The current study explores the curiously not much studied in management problem of innovation of contemporary Web-based applications. Starting from the distinction between user (U) and manufacturer/entrepreneur (E) innovation and using a... more
The current study explores the curiously not much studied in management problem of innovation of contemporary Web-based applications. Starting from the distinction between user (U) and manufacturer/entrepreneur (E) innovation and using a phenomenon-based research approach, it identifies a third actor, the developer (D), whose action is found to lie in-between the two. Three actor figures are proposed for his description: user-developer (UD), user-developer-entrepreneur (UDE) and developer- entrepreneur (DE).This interpretative framework (U, D, E) is tested in the second part on the cases of three industries, where it enables a tracing of their history, from their birth to their maturity: radio industry, PC industry and enterprise computer industry. The important role of D actor is identified in all three settings. Their development phases can be read as a sequence of innovations related to different actors, UDs, UDEs and DEs successively, until the proposition of a rationalisation by enterprises (Es) and leading to the independence of the three actors, U, D, E.During the intermediate maturity phase of the Web, where expert enterprises Es have appeared, yet the de- velopers Ds remain under the forms of DEs or UDEs, the question posed for enterprises is how to harness their activity for innovation. Three management modes are identified in the third part. The first method consists in fostering the self-revelation of these actors. The second consists in harnessing their action using ephemeral settings for the exploration of the potential of a given service. The last consists in animating a community of developers already using the enterprise's technology to encourage them in developing applications on the basis of this technology.