URL-CTI Support for incoming calls.

A package manager addon for OTRS and ((OTRS)) Community Edition, to add support for private and public Znuny repositories.

This package enables the standard Generic Interface ticket operations to send articles.

Provide a second phone and email ticket create screen with own config settings.

Sort QueueView, StatusView and LockedView in OTRS by last contact.

An extension to close a ticket with only one click (quick close).

With this extention you will be able to add external links to OTRS agent and customer navigation bar.

A Google Maps integraton. A visualiation of your customers in a dashboard plugin.

A collection of little helper scripts for OTRS that were created over time.

This package contains the functionality to download all ticket or article attachments as a single zip file.

Automatically expands article details in ticket zoom.

An extension to improve the password policy in OTRS.

This package adds an additional toolbar search box for config items.

This package contains the functionality to enable dynamic fields in the ticket customer view.

This package adds the functionality to upload multiple attachments at once when using a modern HTML5 browser.

Enables rich text for FAQ also if rich text is disabled via System Configuration

This package contains the functionality to mark whole tickets or single articles as unseen or seen again.

PostMaster filter to prevent ticket status changes by out-of-office messages.

This gem provides a class to parse, manipulate and store SOPM files and create OPM strings from them.

An extension to support priority based escalations in Znuny, Znuny LTS and ((OTRS)) Community Edition.