Znuny/Znuny LTS is a fork of the ((OTRS)) Community Edition, one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management.
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Updated
Aug 27, 2024 - Perl
Znuny/Znuny LTS is a fork of the ((OTRS)) Community Edition, one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management.
URL-CTI Support for incoming calls.
A package manager addon for OTRS and ((OTRS)) Community Edition, to add support for private and public Znuny repositories.
This package enables the standard Generic Interface ticket operations to send articles.
Znuny (Znuny-Sublime) is a Sublime Text 2/3 plugin that helps you to make Znuny development less painful.
Provide a second phone and email ticket create screen with own config settings.
Sort QueueView, StatusView and LockedView in OTRS by last contact.
An extension to close a ticket with only one click (quick close).
With this extention you will be able to add external links to OTRS agent and customer navigation bar.
This package contains the functionality to enable dynamic fields in the ticket customer view.
This package contains the functionality to mark whole tickets or single articles as unseen or seen again.
TemplateToolkit syntax and snippets for Sublime Text.
Znuny ticket notification to Discord users via webservices
OTRS - Auto assigning incoming ticket (from email) to the agent.
Znuny code quality checker.
Add a description, image, and links to the znuny topic page so that developers can more easily learn about it.
To associate your repository with the znuny topic, visit your repo's landing page and select "manage topics."