VIPCars.com Reviews

48,228  Excellent
TrustScore 4.5 out of 5

4.6

In the Car Rental Agency category

Write a review

Company activitySee all

Reviews4.6

48,228 total


Sort:


Rated 5 out of 5 stars

Uber

I'm planning to get an Uber from BNE airport to car rental company located offsite.
I don't trust the shuttle bus.
Telephone support executive gave me the full info I needed to compare costs of hire from terminal-located company with off site located company.

Date of experience: November 25, 2024


Rated 5 out of 5 stars

Customer feedback & support

After my bad experience with their third party supplier in Italy - Bari (Surprice/Autoone), vipcars.com called me and they tried to do their best to solve this inconvenience.
It's true that this time they chose a bad supplier, but I appreciate the help of vipcars
Com in this issue. A special thanks to Garry from vipcars.com who approached me kindly and apologized on their company's behalf . It's important to have such support for their clients. Thanks.

Date of experience: October 20, 2024


Rated 5 out of 5 stars

booking straightfoward

booking straightfoward so far and gotr the car i wanted for a a decnt price with full cover. Not yet experienced service on the ground yet but ive got positive expectations

Date of experience: November 24, 2024


Rated 5 out of 5 stars

It was good

I rent car via vipcars. I didnt get confirmation at first and Johnson reached me quickly to assist me. It was quite good customer support
Thank you Johnson for your help 🙏🏻

Date of experience: November 23, 2024


Rated 5 out of 5 stars

Great prices and options

Great prices, much better than all other apps that I tried. Offers 100% damage excess waiver through rentalcover.com at slightly higher fee but with the convenience of not having to do it myself.

Date of experience: November 22, 2024


Rated 5 out of 5 stars

The booking experience is wonderful

The booking experience is wonderful. All the information such as CDW with zero excess, theft protection with zero excess and unlimited mileage is clearly mentioned.

Date of experience: November 24, 2024


Rated 5 out of 5 stars

Easy booking

Easy to book the car using the service online. Good information to make a decision.

Date of experience: November 25, 2024


Rated 5 out of 5 stars

GOOD DEALS

I always find very good deals from VIPCARS,
they have very good customer service

Date of experience: November 24, 2024


Rated 5 out of 5 stars

Good price

Good price, quick and complete information check. I will write more review after experience.

Date of experience: November 23, 2024


Rated 1 out of 5 stars

The car rentals in Greece will find any…

The car rentals in Greece will find any excuses for you to buy THEIR insurance. They do not care if I have already an insurance with VIP car. VIP car could align with their partners, the car rentals, before offering anything. At the end of the day it felt like theft or no car…it was my schicke.

Date of experience: November 01, 2024


Rated 1 out of 5 stars

Very but experience

Very but experience, we pre-paid an amount and after they discount less money that we paid. We will never recomanded becuase we asked for this difference and they didn't retourned de money.

Date of experience: August 09, 2024

Reply from VIPCars.com

Dear Customer,

We have received your feedback. After investigating with our team we confirm that the car reserved for you was at the same price available online. Please be assured we have not charged you extra apart from the total amount.

Our Customer support team have reached out to you.

Kind Regards
VIP Cars Support


Rated 5 out of 5 stars

Thank you

Thank you
I want to make sure if cancelation I am able to cancel 2 hours before and be able to get all my money back.

Date of experience: November 22, 2024


Rated 5 out of 5 stars

Great

I am satisfied to book car rental in this website ( thru booking.com)

Date of experience: November 22, 2024