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Corporate Ethics and Compliance

In accordance with the fundamental principles of corporate ethics, Seiko Group has established a Corporate Ethics Code of Conduct, and constantly promotes initiatives such as education and enlightenment, consultation and communication, auditing, evaluation, and more.

Fundamental Principles of Corporate Ethics

Seiko Group Corporation fulfills its corporate social responsibility by complying with statutes, respecting social ethics, and setting up healthy and sensible corporate ethics. Based on this approach, Seiko Group Corporation has established as its Basic Principles of Corporate Ethics. Seiko Group Corporation believes that it is vital for each and every one of our executives and staff to adopt the basic stance stipulated in our Fundamental Philosophy on Corporate Ethics and to establish and put into practice ethical standards that are widely accepted by society.
In order to put this approach into practice, we have established Corporate Ethics Action Guidelines for our executives and staff:

Basic Principles of Corporate Ethics /
Corporate Ethics Action Guidelines

Structure for the Promotion of Corporate Ethics and Compliance

In accordance with the Basic Principles of Corporate Ethics, the Company has established the Corporate Ethics Committee andAction Guidelines for Corporate Ethics, and consistently promotes education and enlightenment, consultation and reporting, auditing, and evaluation, etc. to all its officers and employees. Each operating company of the Group has established its own system of corporate ethics and action guidelines in accordance with characteristics of its business, relevant laws, regulations, and rules. Accordingly, when an incident involving corporate ethics occurs at an operating company, the operating company is responsible for resolving the issue. When requested by an operating company, the Company provides full cooperation and support toward resolving issues.

Compliance Promotion Activities

Corporate ethics seminars

As an effort to strengthen corporate governance and compliance systems, which is defined in its materiality, the Company continually conducts corporate ethics training for officers and employees. In fiscal year 2022, seminars focusing on revised Whistleblower Protection Act and internal reporting regulations were held in the first half of the year for employees of the Company, and seminars on effective whistleblowing systems were held in the second half for group executives and employees. In fiscal year 2023, to enhance education and awareness among management in particular, the Company is conducting participatory workshops on harassment targeted at managerial staff at its domestic Group companies, and it is working to strengthen the compliance systems of the Group.

Audits to Confirm Compliance Framework Maintenance and Promotion

In addition, the Internal Audit Department conducts audits to periodically check on the maintenance and promotion of the compliance framework. In the audit of the internal control system under the Companies Act, covering eight major companies including ours, we confirm the establishment and dissemination of basic policies and standards of conduct related to compliance, as well as the status of the risk management system.
For the evaluation of internal controls related to financial reporting (J-SOX), we examine and verify the financial reporting process and all business processes to ensure the proper preparation of financial statements.
Additionally, we carry out audits related to data protection and EU personal data handling, audits related to the handling of specific personal information, and audits related to the prevention and management of insider trading within the Group. These audits cover a broad perspective to evaluate the establishment and operation of proper internal controls.

Areas of internal control

Internal Reporting System

The Company has established a “Corporate Ethics Helpline” as a contact point to receive consultations and reporting from employees regarding corporate ethics and compliance. In addition to the internal contact point, the Company has set up an external contact point at a law firm and provides an environment that facilitates consultation and reporting for the user. The Company accepts consultations and reports on compliance more broadly than the scope defined by this system and work to resolve issues. To ensure that whistleblowers are not treated unfavorably due to consulting or reporting, the Company strictly manages information concerning whistleblowers and the content of consultation and reports.

Whistleblowing system (helpline) framework

Whistleblowing system (helpline) framework

Corporate Ethics Helpline

Corporate Ethics Helpline Reporting & Consultation Office

Seiko Group Internal Contact (Legal Dept.)

1-26-1 Ginza, Chuo-ku, Tokyo 104-8110, Japan
Legal Department, Corporate Ethics Committee Secretariat, Seiko Group Co., Ltd.

Telephone Inquiries

+81-120-083-882

Hours: 09:30-18:00
(except Saturdays, Sundays, and public holidays)

Online Inquiries

I agree to provide my personal information by agreeing to the Privacy Policy.

Seiko Group External Contact (Independent Attorney).

Address:
Marunouchi Central Law Office
Shin-Kokusai Building, Suite 817
3-4-1 Marunouchi, Chiyoda-ku
Tokyo 100-0005, Japan
"Seiko Corporate Ethics Helpline."

Telephone Inquiries

+81-3-3201-3404

Hours: 10:00-17:00
※ except office holidays.

Please mention "Seiko Corporate Ethics Helpline."

Online Inquiries

I agree to provide my personal information by agreeing to the Privacy Policy.

Please specify in the subject line: "Seiko Corporate Ethics Helpline."

For documents

Address:
Marunouchi Central Law Office
Shin-Kokusai Building, Suite 817
3-4-1 Marunouchi, Chiyoda-ku
Tokyo 100-0005, Japan

Please include this text on the front of the envelope: "Seiko Corporate Ethics Helpline."

  • Individual names and other personal information will only be used to the extent absolutely necessary for the investigation of the case in question, and not for any other purpose.
  • Please be aware that anonymous reports make it difficult to verify facts and conduct accurate investigations. Moreover, we cannot inform you of the results of our investigation or take measures to prevent a recurrence of the problem.
  • There will be no repercussions for anyone using this service, except in cases in which the service is used with malicious intent, such as to defame, threaten, or blackmail another person.
  • Please provide specific details, such as identifying the person or persons involved and the exact nature of the problem, so that we can promptly investigate and take corrective action.

(Important Information)

If you call, please ask for the "Seiko Corporate Ethics Helpline."
If you email, please put this same text in the Subject line.

Important Notices

  • The Corporate Ethics Helpline operates in accordance with Seiko Group's internal reporting regulations.
  • Please use your real name when making a report or asking for a consultation. While we can accept anonymous reports, it makes it very difficult to investigate or try to verify facts to support your claim.
  • The Corporate Ethics Helpline is only available for matters related to ethics and compliance violations within the Seiko Group. We may decline requests that fall outside this scope.
  • Employees at our Group's overseas offices are eligible to use the Corporate Ethics Helpline, provided that such use does not conflict with the applicable laws equivalent to the Whistleblower Protection Act and the Personal Information Protection Act in their respective country or region, as well as the internal regulations of their affiliated company.
  • Please refrain from making reports based on rumors or speculation. If the information is based on hearsay, be prepared to provide the source and explain the situation in detail.
  • All personal information will be kept in the strictest confidence, shared only with the minimum number of people necessary to pursue an investigation, and this information will be strictly protected.
    ※ Protected under the Attorney Act and the Whistleblower Protection Act.
  • For your protection, even after our investigation is finished and a case is deemed closed, we continue to follow up to make certain that you have not suffered any negative repercussions as a result of reporting to the Helpline.
  • If a report is made to the independent law firm, Seiko will conduct an investigation and take appropriate action. As a general rule, lawyers will not investigate these cases themselves.
  • Please be aware that there may be times when the on-call attorney or other staff are unavailable.

Proper Management of Public Research Funding and Promotion of Fair Research Activities

Seiko Group has established basic policies and systems of responsibility to prevent misconduct in research activities that receive public funding. Seiko is committed to the proper management of public research funds and the promotion of fair research activities.

Basic Policies and Accountability Systems to Prevent Misconduct in R&D Activities Receiving Public Research Funding

We have established a Compliance Office for inquiries about public research funding, as well as for reporting the misuse of public research funds and/or misconduct in research activities.
If you have anything you wish to report or discuss, please contact the following office:

Compliance Office for Reporting Information Related to Public Research Funding