Write it Right: National Training
on Business Correspondence
A Re-echo
Lailani Candelario Banggawan
Styles of Business Letters
Qualities of Effective
Business letters
Grammar in Business
Writing
STYLES OF BUSINESS LETTERS
_____________________
_____________________
_____________________
Letter head
_____________________
Dateline
_____________________
_____________________ Inside Address
_____________________
_____________________ Salutation
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________.
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
___________________.
___________________________________________________________________________________
_____________________ Complimentary Close
FULL BLOCK STYLE
Signature Block
_____________________
_____________________
_____________________
_____________________
_____________________
_____________________
_____________________
_____________________
_____________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_______________________________________________________________________.
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________.
_____________________________________________________________________________________
_____________________
_____________________
MODIFIED BLOCK STYLE
_____________________
_____________________
_____________________
____________________
_____________________
_____________________
_____________________
_____________________
____________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
________________________________________________________________________________.
____________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
______________________________.
____________________________________________________________________________
___________________
_____________________
SEMI BLOCK STYLE
____________________
QUALITIES OF
EFFECTIVE BUSINESS
LETTERS
1. COMPLETENESS
Giving all the necessary
information
Leaving no question in the mind
of the receiver
Answering all questions
Giving additional information if
required
2. CLEARNESS/CLARITY
3 FACTORS THAT CONTRIBUTE TO
THE CLEARNESS OF WRITING
Sentence structure
Punctuation marks
Word choice
Being definite, vivid, and
specific
Providing facts, figures,
statistics, details
4. CONCISENESS
Getting straight to the
point
Stating only relevant
information
POINTS TO CONSIDER
Use single words whenever possible.
Use essential words.
Omit relative clauses whenever
possible.
Eliminate unnecessary prepositional
phrases, determiners, and modifiers.
Omit redundancy.
5. CORRECTNESS
Having correct physical make-up
Having correct grammar,
spelling, punctuation marks,
capitalization, usage
Being accurate in stating facts
and figures
6. COHERENCE
Presenting information in
a logical order
Using transitional/linking
devices
3-Paragraph Approach in Writing
Business Letters
ORIENTATION
INFORMATION
ACTION
COURTESY
Having positive attitude
Having an other-centered
attitude/ ‘you’ attitude
Having sincere and personal
relationship
Showing willingness to serve
Grammar in Business Writing
Word Choice
SVA
Verb Tenses
Voice in Verbs
Phrasal Verbs
Other Parts of Speech
Parts and Types of Sentences
Word Choice
Avoid redundancy.
Avoid obsolete or overused words.
Avoid sexist language.
Avoid negative phrasing.
Use specific and precise words.
Use strong words.
Thank you!
