[go: up one dir, main page]
Scribd
Upload
42 views8 pages

Infosys Technologies LTD: Growing Share of A Customer'S Business

Infosys has grown its share of a customer's (PFS) business over 5 years through various projects. It took on larger maintenance projects each year, saving PFS $6M in year 2 and an additional $1.08M in year 5. Infosys implemented improvements like reducing data corruption incidents and improving processing efficiency, saving PFS millions. Overall, Infosys has exceeded expectations on quality, timeliness and reliability in handling over 65 maintenance contracts, and sole sourcing with Infosys would yield additional savings of $0.12M for PFS.

Uploaded by

Kanishka Singh
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
42 views8 pages

Infosys Technologies LTD: Growing Share of A Customer'S Business

Infosys has grown its share of a customer's (PFS) business over 5 years through various projects. It took on larger maintenance projects each year, saving PFS $6M in year 2 and an additional $1.08M in year 5. Infosys implemented improvements like reducing data corruption incidents and improving processing efficiency, saving PFS millions. Overall, Infosys has exceeded expectations on quality, timeliness and reliability in handling over 65 maintenance contracts, and sole sourcing with Infosys would yield additional savings of $0.12M for PFS.

Uploaded by

Kanishka Singh
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
You are on page 1/ 8

INFOSYS

TECHNOLOGIES LTD:
GROWING SHARE OF A
CUSTOMER’S BUSINESS
PRESENTED BY:
Kanishka Singh
Meena Kumari
Nitesh Kumar
Manas Dohar
Infosys

 Microsoft of India
 Values: Client Value, Leadership by Example,
Integrity and Transparency, Fairness, Excellence
 Belief on mastering excellence
 Delivering High Quality Solutions
 Expertise in maintenance projects
Transactional-Relational
Advantages to PFS
Reengineering project assignments: 5 major
maintenance projects:
• Year 2 : 250 FTE in US
• Year 3: 75(US) & 250 (India), saving $6M
• Year 5: 75 in US & 100 in India, saving additional
$1.08M, rest 150 FTE in other projects of PFS with no
extra charge of $0.48M,
Data corruption prevention subroutine
• Brought down corruption incidents from 24 to 0
• Saving idle time of 4 hrs for 125 PFS workers:
$21,580 each day
Record Comparison Algorithm:
• Improved efficiency by 56%, processing time by 8 hrs
• Removed 1% probability of penalization amounting to
$3.6M
• Creating 1800 extra jobs every month end
Reduction disability claims reserves:
• Streamlining & reengineering claim submission &
payment processes
• Helped to reduce cash reserves by $14M (at 10% CoC)
Employee’s Capabilities:
• Five weeks of Java Training to all members associated
with PFS project
• Saved $22.779 M annually
Consultative Advantages to
PFS

• Advantage over competitors on IT system maintaince.


• Ongoing Ariba e- procurement projects in Healthcare
and retail industry
• Capabilities to deliver an end-to end solutions on
the Ariba procurement systems
• Hiring of professional talent form top consulting firms.
Enterprise Level Advantage
• In last 5 years, Infosys has handled more than 65
maintenance contracts with PFS including higher value
maintenance tasks
• Infosys has exceeded expectations of PFS by wide
margin on the dimensions of quality, timeliness and
reliability
• Sole sourcing will reap savings of around $ 0.12
million
Why Infosys?

Points of Parity Points of


• Savings of Differentiation
Knowledge Transfer • Mutual trust and
time : $0.13M understanding with
• Skilled workforce PFS
• Beyond expectation
delivery of services
• Always Delivering
more than required
• Total Savings of
$22.7M
THANK YOU

You might also like