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Travel Agents: Group: 8215 Students: Visan Veronica Mihaela Lungu Stefania Simion Denisa Mihaela

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mihaela denisa

Travel agencies provide tourism services to the public on behalf of suppliers like hotels, airlines, and tour operators. A travel agency is organized with different offices and staff to plan and execute trips for clients. It employs administrative personnel, technical staff, and specialists like tour guides. Agencies can be classified by destination, size, services offered, and how they develop tourism products. Travel agents aid convenience for travelers by arranging all aspects of their journeys.

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Travel Agents: Group: 8215 Students: Visan Veronica Mihaela Lungu Stefania Simion Denisa Mihaela

Uploaded by

mihaela denisa
337 views18 pages
Travel agencies provide tourism services to the public on behalf of suppliers like hotels, airlines, and tour operators. A travel agency is organized with different offices and staff to plan and execute trips for clients. It employs administrative personnel, technical staff, and specialists like tour guides. Agencies can be classified by destination, size, services offered, and how they develop tourism products. Travel agents aid convenience for travelers by arranging all aspects of their journeys.

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travel agents (proiect engleza)

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Travel Agents

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Travel agencies provide tourism services to the public on behalf of suppliers like hotels, airlines, and tour operators. A travel agency is organized with different offices and staff to plan and execute trips for clients. It employs administrative personnel, technical staff, and specialists like tour guides. Agencies can be classified by destination, size, services offered, and how they develop tourism products. Travel agents aid convenience for travelers by arranging all aspects of their journeys.

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337 views18 pages

Travel Agents: Group: 8215 Students: Visan Veronica Mihaela Lungu Stefania Simion Denisa Mihaela

Uploaded by

mihaela denisa
Travel agencies provide tourism services to the public on behalf of suppliers like hotels, airlines, and tour operators. A travel agency is organized with different offices and staff to plan and execute trips for clients. It employs administrative personnel, technical staff, and specialists like tour guides. Agencies can be classified by destination, size, services offered, and how they develop tourism products. Travel agents aid convenience for travelers by arranging all aspects of their journeys.

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University of Agronomical Sciences and Veterinary Medicine

Bucharest
Faculty of Management, Economical, Engineering in Agriculture
and Rural Development
Management and Rural Development

Travel
Agents
Group : 8215
Students : Visan Veronica
Mihaela
Lungu Stefania
Simion Denisa
Mihaela
Bucharest 2015

Contents
Definition
Of the Agency
Organization Travel Agency
Online Travel Agency
Advantages and
disadvantages
The internal organization of a
travel agency
Travel agency staf
Types of travel agencies

DEFINITION
A travel agency is
a public or private
service retailer
that provides
services related to
travel and tourism
on Behalf of the
public suppliers
Such as airlines,
car rentals , cruise
lines , hotels,
railways , and
package tours .

Of the Agency
Accoutancy

Ticket

Marketing

Manage
ment

Staff needed in a
travel agency:
Tourism

Secretary

President
VP Marketing
Office Manager
Bookkeeper
Cruise Manager
Leisure Travel Consultant
Director of Corporate
Travel Management
Leisure Travel Consultant
LuxuryTravel Advisor

Organization Travel
Agency
The activity
Number of
employees
Managerial
competence
Environmental
permit
Payment order
Multitude of

Online Travel Agency


(1)

The most important part of the online


travel agency project is its database.
The customers can travel by plane
and by train or bus

Online Travel Agency


(2)

Online
travel
agency is a
web based
project
where a
user may
search and
apply for a
travel

Advantages and
disadvantages
ADVANTAGES
(1) Faster

preparations and
less work for you
Lower costs when
you use a tour
You have
someone to
complain too
when you have a
problem
Travel agent
works with all
your likes and
dislikes and plans
accordingly
Easier to get

Advantages and
disadvantages
Disadvantages
(2)
Higher cost,
fee paid to
agent
Sometimes
they can talk
you into what
they want you
to book
They can a do
make mistakes

The internal organization of a travel agency


(1)

Important offices of a travel


agency
Office

Secretarial

secretarial work for the technical


director
training and coordination between
guards, couriers, commissioners.

Office

Development

role to ensure sales growth.

The internal organization of


a travel agency
Important(2)
offices of a travel
agency
Transport Office
conclude contracts with the suppliers of
transport services
the preparation of records of care ticket
stock and is responsible for managing tickets

Tourism Office
the methods of execution and sale of
journeys
made reservations for the services
requested by clients in the localities of
destination through affiliates, branches,
partner agencies.

Travel agency staff


(1)
Administrative personnel
o staff with managerial functions;
o regular staff;
o personal agenda;
o personal care.

Travel agency staf


(2)

Technical staf

o staf with managerial functions;


o
for sales staf;
o
execution staf.

Specialized staf
o
Couriers
o
Travel nurses
o
Tour guides
o
Interpreters

Types of travel agencies


(1)
1. After
destination
tourism
programs:
.travel agencies
offering tourist
programs for
domestic tourism;
.travel agencies
offering tourist
programs for
foreign tourism;

2. By number of
employees
small agencies with
up to 9 employees;
media agencies with
up to 49 employees;
large agencies with
more than 49
employees

Types of travel agencies


(2)
3. After the
service they
sold:
travel
agencies;
joint agents
4. After the
manner of making
and marketing of
the tourist
product:

travel agency

CO

S
N
O
I
S
U
L
C
N

Travel agents are important people as they


aid travelers to have convenience in their
journey.
Travel agencyis a confidentialseller/public
servicethat presenttourism
relatedservicesto thepublicon behalf
ofdealerslike hotel, package tour, railways,
rentals car, airlines, sea ways, and airlines

Bibliography
o http://
en.wikipedia.org/wiki/Travel_agency
o http://
biblioteca.regielive.ro/proiecte/turi
sm/proiect-de-practica-agentia-de-tur
ism-sc-bibi-touring-srl-119382.html?r
ef=doc2
o http://

Thank you for your


attention!

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