Personal Grooming & Fitness- Online Written Assignment
Learner Name sumedha karan Reference ID/ Batch Code FIAT/UND/ 25-26/ 29
Course Title Frankfinn Certificate Course in Aviation, Hospitality, Travel & Customer Service
Assessor Name tandra das
Name of I.V. karishma
I confirm that the work submitted for this assignment is my own.
Learner Signature sumedha Date 16/09/25
Guidelines: Students to attempt the below questions for getting PASS/ MERIT/
DISTINCTION
1. Write your responses in the space provided below the questions
2. It is compulsory to attempt all questions of PASS – to clear the assignment
3. Review your answers before submitting the Assignment
TIMELINE: You can take up to Two days to submit the Assignments
Personal Grooming Treatments – (Pass)
Q1. What is Grooming?(Pass)
Grooming is maintaining personal hygiene, neat appearance, and professional etiquette. As cabin crew,
it reflects discipline, confidence, and the image of the airline.
Q2. Classify Grooming?(Pass)
Grooming can be classified into hygiene, hair, skin, uniform, and etiquette, all of which together create
a professional and confident appearance.
Personal Grooming & Fitness- Online Written Assignment
Q3. What are the qualities required for working in the Aviation, Hospitality, Travel &
Customer service Industries?(Pass)
The key qualities required are good communication, patience, teamwork, problem-solving,
professional grooming, flexibility, cultural awareness, and a positive attitude to ensure excellent
customer service.
Q4. Name the Layers of the Skin?(Pass)
The skin has three main layers: epidermis, dermis, and hypodermis.
Q5. Name different types of skin? (Pass)
The different types of skin are normal, oily, dry, combination, and sensitive.
Q6. What are the causes of Acne and dark circle and also provide 02 remedies for each? (Pass)
Acne is mainly caused by excess oil, clogged pores, and hormones; remedies include regular cleansing
and using non-comedogenic products. Dark circles are caused by lack of sleep, stress, or genetics;
remedies include proper sleep, hydration, and cold compresses
Personal Grooming & Fitness- Online Written Assignment
Q7. What are the types of hair? Highlight the causes of dandruff and provide 02 remedies?
(Pass)
The main types of hair are normal, oily, dry, and combination. Dandruff is caused by dry scalp, excess
oil, or fungal infection. Remedies include using anti-dandruff shampoo and maintaining scalp hygiene
with a balanced diet.
Q8. What are the Do’s and Don’ts of Personal hygiene and Grooming Hygiene? (Merit)
The Do’s of personal hygiene and grooming include daily bathing, neat hair, clean nails, oral care, and
tidy uniform. The Don’ts include avoiding dirty clothes, messy hair, strong perfumes, poor oral care,
and excessive makeup. These ensure a professional and presentable personality.
Q9.Why do you think it’s important to present yourself as a professional in an interview?
(Distinction)
Presenting yourself as a professional in an interview is important because first impressions matter. It
shows respect for the opportunity, reflects discipline, confidence, and grooming standards, and helps
the interviewer see that you can represent the company’s image positively in front of clients and
customers.
Basically — looking and behaving professional tells them you’re serious, reliable, and ready for the
role.
