FIRST INTERNSHIP REPORT SUBMITTED TO THE DEPARTMENT OF

COMPUTING, LIBRARY SCIENCE AND INFORMATION TECHNOLOGY IN

PARTIAL FULFILMENT OF THE REQUIREMENTS FOR THE AWARD OF A
(Bachelors Degree ) OF BISHOP STUART UNIVERSITY.

CARRIED OUT AT

[MBARARA DISTRICT LOCAL GOVERNMENT, KAMUKUZI, MBARARA]

BY………………………………

(NAMUGAMBA SOFIA)

23/BSU/BIT/3500

0785167438 / 0755576877

SUPERVISED BY

………………………..

TUHAME CYRIL

19th,07, 2024
DECLARATION

I Namugamba Sofia, hereby declare that this report written in partial

fulfillment of the requirements of the award of a Bachelor of information
and Technology at Bishop Stuart University . I have properly cited and
referenced all sources used in this report.

Signature:…………………………..

Date:…………………………………..

DEDICATION

I dedicate this report to my supervisor, Mr. Tuhame Cyril, for his

invaluable guidance and mentorship throughout my internship.

ACKNOLEDGEMENT

I would like to extend my sincere gratitude to:

 Mr. Tuhame Cyril for his expert guidance and mentorship.

 Mbarara District Local Government staff for their support and
collaboration.
 Bishop Stuart University for providing this internship opportunity.
 My family and friends for their encouragement and understanding.


LIST OF ACRONYMS

 MDLG: Mbarara District Local Government

 BSU: Bishop Stuart University
 IT: Information Technology
 IoT: Internet of Things
TABLE OF CONTENTS

I. Top page……………………………………………..1
II. Declaration………………………………………….2
III. Dedication acknowledgement……………..2
IV. List of acronyms…………………………………..2
V. Table of contents………………………………….3-4
1. Backgroud…………………………………………………………………….4
1.0 Introduction……………………………………………………………4
1.1 Background of the organization ……………………………..4

1.2 Vision/mission of the organization………………………….4

1.3 Objectives of the organization…………………………………4-5

1.4 Target market…………………………………………………………5

1.5 Products and services offered…………………………………5
1.6Sources of funding…………………………………………………..5
2. MANAGEMENT OF THE INTERNSHIP PROGRAMME ……..5

2.0: Organization and it’s role……………………………………………5

2.1: Duties performed by the Department of placement…..5-6

2.2: Status and Role of the immediate supervisor……………..6

2.3: Status and role of the university supervisor………………..6

2.4: Status and role of the student…………………………………….6

3: FINDINGS AND OBSERVATIONS……………………………………………6

3.0: One of the assignments I worked on……………………………6-10

3.1: Experiences, skills gained……………………………………………..10-13

3.2: Relevancy of theories to internship activities………………..13

3.3: Special personal contribution to MDLG…………………………13-14

 3.4: Challenges and way forward………………………………………….14

3.4.1: Challenges……………………………………………………………………14

3.4.2: Way forward…………………………………………………………………14

4: CONCLUSIONS AND RECOMMENDATIONS……………………………...14

4.0: Recommendations to the Organization…………………………….14

4.1: Recommendations to Bishop Stuart University…………………14

4.2: Recommendations to students…………………………………………14-15

4.3: Conclusion………………………………………………………………………..15

4.4:Letter of introduction…………………………………………………………16

CHAPTER 1: BACKGROUND

1.0: Introduction

This report documents my internship experiences at MDLG, where I

worked in the IT sector in the Planning department from 10 th-6-2024 to
19th-7-2024 . The internship aimed to apply theoretical knowledge in a
practical setting and gain hands-on experience in IT.

1.1: Background of the organization

MDLG is a local government authority responsible for administering

Mbarara District. It’s headquarters are located in Mbarara City.

1.2: Vision/Mission of the organization

Vision: To be a model of excellence in local governance and service

delivery.
Mission: To provide quality services to the people of Mbarara District
through effective governance and collaboration.

1.3: Objectives of the Organization

 Improve service Delivery to the community

 Enhance transparency and accountability
 Promote economic development and growth

1.4: Target Market

The target market includes residents of Mbarara District, businesses

and organizations operating within the district.

1.5: Products/ Services Offered

 Public administration and governance

 Healthcare services
 Education services
 Infrastructure development
 Economic empowerment programs

1.6: Sources of Funding

o Central Government grants

o Local revenue collection (taxes, fees)
o Donor funding and partnerships

CHAPTER 2: MANAGEMENT OF THE INTERNSHIP PROGRAMME

The internship activity was organized by Bishop Stuart

University. The IT section under the planning department at Mbarara
District Local Government hosted me for the internship .

2.0: Organization and it’s role

 MDLG is responsible for administering Mbarara District. The IT
section under the planning Department supports the organizations
operations through technologies solutions.

2.1: Duties performed by the Department of placement

 Coordinated internship placements for students

 Ensured students met university requirements
 Monitored student progress and performance
 Facilitated communication between students, university and host
organizations

2.2: Status and Role of the immediate supervisor

Mr. Tuhame Cyril , is an Senior IT officer Mbarara City responsible

for overseeing IT operations in the planning department.

He guided me in my tasks, provided feedback and ensured I met the

internship objectives.

2.3: Status and role of the university supervisor

Ms.Nahwera Sarah, Monitored my progress, provided guidance

and evaluated my performance.

2.4: Status and role of the student

 Completed assigned tasks and projects.

 Attended meetings and trainings.
 Submitted reports to both supervisors.
 Applied theoretical knowledge in a practical setting.
 Gained hands-on experience in IT.

CHAPTER 3: FINDINGS AND OBSERVATIONS

3.0: One of the assignments I worked on

 I was given an assignment to write a report about the network
configuration plan and equipment of the planning department at the
MDLG and presented it to the IT department staff .

Table of contents

1. INTRODUCTION……………………………………………………

2. Network design……………………………………………………….

3. Structural design……………………………………………………..

4. Configurations Considerations and Assumptions made…………..

5. Estimated budget…………………………………………………….

6. List of figures………………………………………………………....

REPORT TO THE HEAD OF IT

TO: Head of IT

Subject: Network Layout proposal for the planning department at Mbarara District Local
Government

Dear Mr. CYRIL TUHAME,

As part of the project to equip the network department with a robust network infrastructure, I
have developed a network layout plan, estimated the required materials and provided a cost
break down. Below are the details;

BUILDING LAYOUT

A sketch map of a network layout and measurements

Room A Room B Room A: 20 feet *15feet

Room B: 20 feet *15feet

Room C Room C: 15 feet *10feet

Network layout

1. Room A

*4 work stations

*1 wireless access point

*1 network switch (centralized)

1. Room B

*4 work stations

*1wireless access point

1. Room C

*2 work stations

*1 wireless access point

Total work stations: 10

Total wireless Access points: 3

Total Network switch: 1

A SKETCH MAP SHOWING DATA POINTS AND LAY OUT

Room B Room A

WS1 WS2 WS1 WS2 WS: Work station

WS3 WS4 WS3 WS4 WAP: Wireless Access Point

SWITCH: Network Switch

[WAP] [WAP] (SWITCH)

Room C
 WS1 WS2

[WAP]

MATERIALS REQUIRED AND THEIR COST ESTIMATES

1. Ethernet cables

*Cat 6 Ethernet cable: 600 feet(50 feet per work station and access points)

*Total cost: 44,400 UGX

2. Network switches

*24-port gigabit switch: 1 unit

*Total cost: 740,000 UGX

3. Wall plates and Connectors

*RJ-45 Wall plates: 10 units

*RJ-45 Connectors: 20 units( 2 per wall plate)

*Estimated cost for wall plates:185,000 UGX

*Estimated cost for connectors:74,000 UGX

*Total cost: 259,000 UGX

4. Wireless Access Points

*3 units (one for each room)

*Estimated cost: 555,000 UGX each

*Total cost: 1,665,000 UGX

5. Patch panels

*24-port patch panel: 1 unit

*Estimated: 370,000 UGX

6. Miscellaneous materials

* cable management tools: cable ties, cable organizers

*total cost: 185,000 UGX

Total Estimated costs: 3,663,000 UGX

IMPLEMENTATION PLAN

1.Network cabling:

*Run Ethernet cables from the network switch in Room A to each workstation and wireless
access points.

*Install RJ-45 wall plates and connectors at each workstation location

2. Installation of network hardware:

*Set up the network switch in Room A

*Install wireless access points in optimal locations in each room.

3.Testing:

*Test each network point to ensure connectivity and performance.

This proposal outlines the essential steps and materials required to setup a functional network
in the planning department . Your approval is requested to proceed with the purchace and
implementation .

Best regards,

Namugamba Sofia

3.1: Experiences, skills gained

Experiences

 Gained understanding of company goals and objectives

 Developed knowledge of department procedures and protocols
 Learned about national policy on industry regulations
 Developed public speaking and presentation skills
  Experienced research and analysis an industry trends and best
practices
 Developed knowledge of Bishop Stuart University ‘s ICT policy and
it’s linkage to the national policy
 Developed hands-on skills in cable termination
 Gained experience in configuring and setting up wireless networks .
 Developed skills in working under pressure and meeting deadlines
 Gained understanding of network planning and design
 Learned to configure network devices and systems for secure
connectivity.
 Developed advanced skills in command prompt system
administration.
 Learned about the importance of security, privacy and data
analytics in IoT application

Skills gained

o Presentation skills
o Research and analytical skills
o Collaboration and teamwork
o Problem-solving and critical thinking
o Technical skills including projector setup
o Policy analysis and understanding
o Computer networking fundamentals
o Cable termination techniques
o Wireless network setup and configuration
o Network planning and design implementation
o Network mapping and measurements
o Report writing
o Trouble shooting
o Time management and project delivery
 Below is one of the presentations I did at Mbarara District Local
government to my supervisor Mr. Tuhame Cyril and my other
colleagues.
3.2: Relevancy of theories to internship activities

1. System Analysis and Design: Developed a comprehensive

understanding of the district’s IT infrastructure and it’s alignment with
organizational goals

2.Data Management: Applied data normalization techniques to ensure

data consistency and accuracy.

3. Networking fundamentals: Configured and troubleshot network

devices , ensuring seamless connectivity and minimizing down time.

3.3: Special personal contribution to MDLG

During my internship at MDLG, I proposed a social media

strategy, which would create and manage official social media accounts
for the district. This initiative would improve transparency providing
timely updates on district activities and projects , it would help promote
local development through showcasing local businesses, tourism and local
heritage.

3.4: Challenges and way forward

3.4.1: Challenges

Understanding company goals and objectives

Presenting complex information to the staff at MDLG
Conducting research and analysis on industry trends and best
practices

3.4.2: Way forward

o I applied knowledge of company goals and objectives to daily tasks

o I utilized presentation skills to effectively communicate ideas
o I sought feedback and coaching from the supervisor and colleagues
o I took on more projects and responsibilities in the IT department
o I collaborated with team members to apply research findings to
practical projects

CHAPTER 4: CONCLUSIONS AND RECOMMENDATIONS

4.0: Recommendations to the Organization

 Invest in IT infrastructure through up grading it to improve network

performance, security and reliability.
 Provide regular training and capacity-building programs for IT staff
to enhance their skills and knowledge

4.1: Recommendations to Bishop Stuart University

 Emphasize practical skills development through hands-on projects

and internships
 Foster industry partnerships to provide students with opportunities
for internships, mentorships and job placements

4.2: Recommendations to students

  Gain practical experiences to apply theoretical concepts to real-
word scenarios
 Develop essential soft skills like communication, teamwork, and
problem-solving
 Stay updated with industry trends, technologies and best practices
to remain competitive

4.3: Conclusions

In conclusion , my internship at MDLG, has been a valuable learning

experience that has provided me with practical skills, knowledge and
insight into the IT industry. I have successfully applied theoretical
concepts to the real-world scenarios like terminating an Ethernet cable,
demonstrating my ability to analyze problems and implement effective
systems.

4.4: Letter of introduction