FUNDAMENTAL SAFETY WARNINGS

• The appliance is not intended for use by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge, unless
they have been given supervision or instruction concerning use of the appliance by a
person responsible for their safety.
• Children should be supervised to ensure that they do not play with the appliance.
• Cleaning and user maintenance shall not be made by children without supervision.
• Never clean by immersing the appliance in water.
• This is an household appliance only.
It is not intended to be used in: staff kitchen areas in shops, offices and other working
environments; farm houses; by clients in hotels, motels and other residential type en-
vironments; bed and breakfast type environments.
• If the plug or cord is damaged, it must be replaced by Customer Services only to avoid
all risk.

FOR EUROPEAN MARKETS ONLY:

• This appliance can be used by children aged from 8 years and above if they have been
given supervision or instruction concerning use of the appliance in a safe way and
understand the hazards involved.
Cleaning and user maintenance shall not be made by children unless they are older
than 8 and supervised.
• Keep the appliance and power cord away from children under eight years of age.
• Appliances can be used by persons with reduced physical, sensory or mental capabil-
ities or lack of experience and knowledge if they are supervised or have been given
instruction concerning use of the appliance in a safe way and if they understand the
hazards involved.
• Children shall not play with the appliance.
• Always unplug the appliance when left unattended and before assembly, taking apart
or cleaning.

Surfaces marked with this symbol become hot during use (the symbol is present in
certain models only).

6
 SAFETY WARNINGS Checking the appliance
After removing the packaging, make sure the product is com-
Danger! Failure to observe the warning may result in life
plete and undamaged and that all accessories are present.
threatening injury by electric shock.
s This is an electrical appliance and may cause electrical shocks.
Do not use the appliance if it is visibly damaged.
Contact De’Longhi Customer Services.
a You should therefore follow these safety warnings:
• Never touch the appliance with damp hands or feet.
• Never touch the plug with damp hands.
DESCRIPTION
• Make sure the socket used is freely accessible at all times, Description of the appliance
enabling the appliance to be unplugged when necessary. (page 3 - A )
• Unplug directly from the plug only. Never pull the cord as A1. Removable water tank
you could damage it. A2. Cup tray
• To disconnect the appliance completely you must unplug it A3. Water tank compartment
from the mains socket. A4. Guides for accessories holder (coffee filters)
g • If the appliance is faulty, do not attempt to repair. A5. Lid
Turn it off, unplug from the mains socket and contact Cus- A6. Steam/hot water dial
- A7. Cappuccino maker (**varies according to model)
tomer Services.
• Before cleaning the appliance, turn it off, unplug from the A8. Cappuccino maker nozzle
d mains socket and allow to cool. A9. Spout
A10. Cappuccino maker selection ring (*certain models only)
Important: Failure to observe the warning could result in
A11. ON/OFF switch
injury or damage to the appliance.
A12. Tank water level viewing window
Keep all packaging (plastic bags, polystyrene foam) away from
A13. Boiler outlet
children.
A14. Mugs or glasses tray (*certain models only)
n Danger of burns! Failure to observe the warning could A15. Drip tray (**varies according to model)
result in scalds or burns. A16. Drip tray water level indicator (*certain models only)
This appliance produces hot water and steam may form while A17. Cup tray (*certain models only)
it is in operation.
Avoid contact with splashes of water or hot steam. Description control panel
(page 3 - B )
Designated use B1. Mode selector dial
This appliance is designed and made to prepare coffee and heat B2. OK light
drinks. B3. Power light I
- Any other use is considered improper and thus dangerous.
n The manufacturer is not liable for damage deriving from im- Description of the accessories
proper use of the appliance. (page 3 - C )
C1. Filter holder
Instruction for Use C2. 1 coffee froth filter
Read this Instruction for Use carefully before using the appliance. C3. 2 coffee froth filter
Failure to follow this Instruction for Use may result in burns or C4. ESE pod froth filter
t damage to the appliance. C5. Measure/pressure
The manufacturer is not liable for damage deriving from failure C6. Descaler (***not included, can be purchased from author-
to respect this Instruction for Use. ised Customer Services)
Please note: C7. Water softener filter (***not included, can be purchased
n Keep this Instruction for Use. from authorised Customer Services)
If the appliance is passed to other persons, they must also be
provided with this Instruction for Use. INSTALLING THE APPLIANCE
Important!
When you install the appliance, you should respect the follow-
ing safety warnings:
7
• Water penetrating the coffee machine could cause 3. Attach the filter holder onto the machine without filling it
damage. with ground coffee (fig. 6).
Do not place the appliance near taps or sinks. 4. Place a 0.5 litre container under the boiler outlet and an-
• The appliance could be damaged if the water it contains other 0.5 litre container under the cappuccino maker.
freezes. 5. Wait until the OK light comes on (fig. 8) and immediately
Do not install the appliance in a room where the tempera- afterwards turn the mode selector dial to the
ture could drop below freezing point. position (fig. 9) and deliver about half the tank through the
• Arrange the cord in such a way that it cannot be damaged filter holder.
by sharp edges or contact with hot surfaces (e.g. electric 6. Then turn the steam dial to the position (fig. 10)
hot plates). and deliver all the water remaining in the tank through the
• The appliance gives off heat. cappuccino maker.
After positioning the appliance on the worktop, leave a 7. Turn the steam dial back to the 0 position and the mode
space of at least 3 cm between the surfaces of the appli- selector dial to the l position (STAND-BY).
ance and the side and rear walls and at least 15 cm above 8. Empty the two containers and replace them under the
the coffee machine. boiler outlet and the cappuccino maker and repeat points
5-6-7.
Connecting the appliance Now the appliance is ready for use.

Danger!
Auto-off
Check that the mains power supply voltage corresponds to that
If the appliance is not used for a certain period of time (variable
indicated on the rating plate on the bottom of the appliance.
according to the model), it turns off automatically (the power
Connect the appliance to an efficiently earthed and correctly
light goes out).
installed socket with a minimum current rating of 10A only.
If the power socket does not match the plug on the appliance,
have the socket replaced with a suitable type by a qualified
Tips for a hotter coffee
To make espresso coffee at the right temperature, the coffee
electrician.
maker should be preheated as follows:
1. Turn the appliance on by pressing the ON/OFF switch (the
FILLING THE WATER TANK ON light comes on) (fig. 4) and attach the filter holder to
1. Open the lid of the appliance (fig. 1) then extract the tank
the appliance without adding pre-ground coffee (fig. 6).
by pulling upwards (fig. 2);
2. Place a cup under the filter holder. Use the same cup as will
2. Fill the tank with fresh clean water, taking care not to ex-
be used to prepare the coffee in order to preheat it.
ceed the MAX level (fig. 3).
3. Wait until the OK light comes on (fig. 8) and immediately
Put the tank back in the appliance, pressing lightly to open
the valves located on the bottom of the tank. afterwards turn the selector dial to the position
3. More simply, the tank can also be filled without removing (fig. 9) and let water discharge until the OK light turns off,
it, pouring the water directly from a jug. then interrupt by turning the dial to the I position.
4. Empty the cup, wait until the OK light comes on again and
Important: then repeat the same operation.
Never operate the appliance without water in the tank or with- (It is normal for a small and harmless puff of steam to be given
out the tank. off when removing the filter holder).
Check the level of water in the tank through the viewing win-
dow (A12). Mugs or glasses tray (models ECP35.31 and
ECP33.21 only)
SETTING UP THE APPLIANCE If you are using tall cups or glasses (for example, to make long
coffee or macchiato),extract the drip tray and rest the cup di-
Important: Everytime you switch on the appliance, make sure that the
rectly on the mugs or glasses tray (A14 - fig. 11).
mode selector dial (B1) is turned to I position (Stand-by).
Once you have made your coffee, put the drip tray back in
1. Turn the appliance on by pressing the ON/OFF button (fig.
position.
4): the power light I comes on.
2. Insert the required coffee filter in the filter holder (fig. 5).

8
t HOW TO MAKE ESPRESSO COFFEE USING PRE- 3. Insert the pod, centring it as far as possible on the filter
GROUND COFFEE (fig. 15). Always follow the instructions on the pod pack to
- position the pod on the filter correctly.
Important: Everytime you switch on the appliance, make sure that the 4. Attach the filter holder to the appliance. Always turn as far
mode selector dial (B1) is turned to I position (Stand-by). as it will go (fig. 6).
1. Place the ground coffee filter (C2 or C3) in the filter holder. 5. Proceed as in points 5, 6 and 7 in the previous section.
Use the filter to make one coffee or the
filter to make two coffees. HOW TO PREPARE CAPPUCCINO COFFEE
) 2. To make just one coffee, place one level measure of pre-
e ground coffee (about 7 g) in the filter. (fig. 12). Important: Everytime you switch on the appliance, make sure that the
To make two coffees, place two loosely filled measures mode selector dial (B1) is turned to I position (Stand-by).
(about 6+6 g) of pre-ground coffee in the filter. 1. Prepare the espresso coffees as described in the previous
Fill the filter a little at a time to prevent the pre-ground sections, using sufficiently large cups.
e coffee from overflowing. 2. Turn the selector to the position (fig. 16) and wait
until the OK light comes on.
Important: For correct operation, before filling with pre-ground coffee,
make sure there are no coffee residues left in the filter from the last time you made
3. In the meantime, fill a recipient with about 100 grams of
coffee. milk for each cappuccino to be prepared.
3. Distribute the pre-ground coffee evenly and press light- The milk must be at refrigerator temperature (not hot!).
ly with the presser (fig. 13). Correct pressing of the pre- In choosing the size of the recipient, bear in mind that the
ground coffee is essential to obtain a good espresso. If milk doubles or triples in volume (fig. 17).
e
r pressing is excessive, coffee delivery will be slow and the Please note: You are recommended to use semi-skimmed milk at
froth will be dark. If pressing is too light, coffee delivery refrigerator temperature.
will be too rapid and the froth will be skimpy and light 4. ECP 35.31 only: Make sure the cappuccino maker selection
coloured. ring (A10) is in the “CAPPUCCINO” position (fig. 18).
4. Remove any excess coffee from the rim of the filter holder 5. Place the recipient containing the milk under the cappucci-
and attach to the appliance. Turn the handle firmly to- no maker.
wards the right (fig. 6) to avoid water leaking out. 6. Wait until the OK light comes on. This indicates that
5. Place the cup or cups under the filter holder spouts (fig. the boiler has reached the ideal temperature for steam
o
14). You are recommended to warm the cups before mak- production.
ing coffee by rinsing them with a little hot water. 7. Open the steam by turning the steam selector to the
6. Make sure the OK light (fig. 8) is on (if off, wait until position for a few seconds to eliminate any water
it comes on), then turn the mode selector dial to the in the circuit. Close the steam.
position. When the desired amount of coffee 8. Immerse the cappuccino maker in the milk for about 5 mm
n
has been delivered, turn the dial to the l position. (fig. 19) and turn the steam dial to the position.
,
7. To remove the filter holder, turn the handle from right to The milk now starts to increase in volume and take on a
left. creamy appearance.
9. When the milk has doubled in volume, immerse the cap-
Danger of burns! To avoid splashes, never remove the filter holder while
puccino maker deeply and continue heating the milk.
n the appliance is delivering coffee.
When the required temperature (the ideal is 60°C) is
8. To turn the appliance off, press the ON/OFF button.
reached, interrupt steam delivery by turning the steam
dial to the 0 position and the mode selector dial to the l
HOW TO PREPARE ESPRESSO COFFEE USING PODS position.
1. Preheat the appliance as described in the section “Tips for 10. Pour the frothed milk into the cups containing the coffee
a hotter coffee”, making sure the filter holder is attached. prepared previously. The cappuccino is ready. Sweeten to
- This obtains a hotter coffee. taste and if desired, sprinkle the froth with a little cocoa
Please note: Use pods conforming to the ESE standard, indicated on the powder.
n pack by the following symbol.
The ESE standard is a system accepted by leading pod producers and enables espresso Please note:
coffee to be prepared simply and cleanly. • To prepare more than one cappuccino, first make all the coffees then at the end
prepare the frothed milk for all the cappuccinos.
2. Place the pod coffee filter (C4 ) in the filter holder. • To make coffee again after the milk has been frothed, first cool the boiler, or the
coffee will be burnt. To cool it, place a container under the boiler outlet, turn
9
 the mode selector dial to the position and deliver water until the OK 3. When the OK light comes on, turn the mode selector dial
light goes off. Return the selector to the I position and then proceed to make to the position and at the same time turn the
coffee.
steam dial to the position. Hot water comes out
You are recommended to deliver steam for a
of the cappuccino maker.
maximum of 60 seconds and never to froth
4. To stop the flow of hot water, turn the steam dial to the 0
milk more than three times consecutively.
position and the mode selector dial to the l position.
MAKING MACCHIATO (HOT MILK - MODEL ECP35.31
You should not deliver hot water for more
ONLY)
than 60 seconds.
To make hot milk without froth, proceed as described in the
above section, making sure the ring on the cappuccino maker CLEANING
(A10) is positioned upwards in the “HOT MILK” position. Cleaning the machine
The following parts of the machine must be cleaned regularly:
CLEANING THE CAPPUCCINO MAKER AFTER EVERY - the drip tray (A15);
USE - the coffee filters (C2, C3 and C4);
- the boiler outlet (A13);
Important! or hygiene reasons, the cappuccino maker
- the water tank (A1);
should always be cleaned after use. - the cappuccino maker (A7) as described in the section “Cle-
Proceed as follows: aning the cappuccino maker after every use”.
1. Turn the steam dial to the position to deliver
a little steam for a few seconds (points 2, 6 and 7 of the Important!
section “How to prepare cappuccino coffee”). This causes • Do not use solvents, abrasive detergents or alcohol to clean
the cappuccino maker to discharge any milk left inside. the coffee machine.
Turn the appliance off by turning the steam dial to the 0 • Do not use metal objects to remove encrustations or coffee
position and the mode selector dial to the l position. deposits as they could scratch metal or plastic surfaces.
2. Wait a few minutes for the cappuccino maker to cool down. Danger! Never immerse the coffee maker in water. It is
Turn the cappuccino maker outwards and remove it by an electrical appliance.
pulling it downwards (fig. 20).
Please note:
Model ECP35.31 If the appliance is not used for more than 3/4 days, before using it again, we strong-
3. Remove the nozzle downwards (fig. 21). ly recommend you perform a rinse cycle as described in the section “Setting up the
appliance”.
4. Push the ring upwards and make sure the two holes shown
by the arrows in fig. 22 are not blocked.
If necessary, clean with a pin. Cleaning the drip tray
5. Replace the nozzle, move the ring downwards and put the Models ECP35.31 and 33.21: Important!
cappuccino maker back on the nozzle, turning it and push- The drip tray is fitted with a level indicator (red) showing the
ing it upwards until it is attached. level of water it contains.
Models ECP33.21 and ECP31.21 Before the indicator protrudes from the cup tray (fig. 25), the
3. Remove the cappuccino maker nozzle downwards (fig. 23). drip tray must be emptied and cleaned, otherwise the water
4. Make sure the holes in the cappuccino maker shown in fig. may overflow the edge and damage the appliance, the surface
24 are not blocked. it rests on or the surrounding area.
If necessary, clean with a pin.
5. Reinsert the nozzle and replace the cappuccino maker on 1. Remove the drip tray (fig. 26).
the nozzle, turning it and pushing it upwards until it is 2. Models ECP35.21 and 33.21: Remove the cup grille,
attached. empty the water and clean the tray with a cloth, then reas-
semble the drip tray.
HOT WATER Extract the mugs or glasses tray (A14), clean with water,
1. Press the ON/OFF button (fig. 4) to turn the appliance on. dry and put back in the machine.
Wait for the OK light to come on. 3. Put the drip tray back in place.
2. Place a recipient under the cappuccino maker.

10
l Cleaning the coffee filters turn the steam dial to the position to deliver
e Clean the coffee filters regularly by rinsing under running water. water from the cappuccino maker. Then interrupt delivery
t Make sure the holes are not blocked. If necessary, clean with a by turning the mode selector dial to the l position and
pin (fig. 27). leave the solution to work for about 5 minutes.
0 6. Repeat point 5 another 3 times, until the tank is empty.
Cleaning the boiler outlet 7. To eliminate residues of descaler solution, rinse the tank
About every 300 coffees, the boiler outlet must be cleaned as well and fill it with clean water (without descaler).
follows: 8. Turn the selector to the position and deliver
1. Make sure the appliance is not hot and that it is unplugged water until the tank is empty.
from the mains; 9. Repeat points 7 and 8.
2. Using a screwdriver, unscrew the screw fixing the espresso
boiler outlet (fig. 28); TECHNICAL DATA
3. Remove the boiler outlet; Mains voltage: 220-240V˜50/60Hz
4. Clean the boiler with a damp cloth (fig. 28);
Absorbed power: 1100W
5. Clean the outlet thoroughly in hot water using a brush.
Make sure the holes are not blocked. If necessary, clean Size LxDxH: 185x244(329)x305 mm
with a pin. Pressure: 15 bar
- 6. Rinse under running water, rubbing all the time. Water tank capacity: 1.1 l
7. Replace the boiler outlet, making sure the gasket is cor- Power cord length: 1300 mm
rectly positioned. Weight: 3,8 kg
Failure to clean as described above invalidates the guarantee. The appliance complies with the following EC
directives:
e Cleaning the water tank • Stand-by European Regulation 1275/2008 and subsequent
1. Clean the water tank regularly (about once a month) and amendments;
whenever you replace the water softener filter (C7, *if • Materials and accessories coming into contact with food
provided) with a damp cloth and a little mild washing up conform to European regulation 1935/2004.
liquid.
2. Remove the filter (*if present) and rinse with running DISPOSAL
- water. The appliance must not be disposed of with house-
3. Replace the filter (*if provided), fill the tank with fresh hold waste, but taken to an authorised waste separa-
water and replace the tank. tion and recycling centre.
4. (Models with water softener filter only) Deliver about 100
ml of water.

e DESCALING
You are recommended to descale the coffee maker about every
200 coffees.
r We recommend using commercially available De’Longhi (C6*)
descaler.
Proceed as follows:
1. Fill the tank with the descaler solution, obtained by dilut-
ing the descaler with water following the instructions on
, the pack.
- 2. Press the ON/OFF button.
3. Make sure the filter holder is not attached and place a re-
cipient under the cappuccino maker.
4. Wait until the OK light comes on.
5. Turn the mode selector dial to the position and
deliver about 1/4 of the solution in the tank. At intervals,

11
TROUBLESHOOTING
Below is a list of some of the possible malfunctions.
If the problem cannot be resolved as described, contact Customer Services.

PROBLEM POSSIBLE CAUSE SOLUTION

No espresso coffee is delivered No water in the tank Fill the tank with water
The holes in the filter holder are blocked Clean the filter holder spout holes

The espresso boiler outlet is blocked Clean as described in the chapter “Cleaning”
Scale in the water circuit Descale as described in the “Descaling” section
The espresso coffee drips from The filter holder has been inserted incor- Attach the filter holder correctly and rotate firmly
the edges of the filter holder rectly or is dirty as far as it will go
rather than the holes The espresso boiler gasket has lost elasti- Have the espresso boiler gasket replaced by Custo-
city or is dirty mer Services
The holes in the filter holder spouts are Clean the filter holder spout holes
blocked
The espresso coffee is cold The OK light is not on when the coffee is Wait until the OK light comes on
delivered
No preheating was done Pre-heat as indicated in the “Tips for a hotter cof-
fee” section
The cups were not preheated Pre-heat the cups with hot water
Scale in the water circuit Descale as described in the section “Descaling”
The pump is excessively noisy The water tank is empty Fill the tank
The tank is not correctly in place and the Press the tank down lightly to open the valve on
valve on the bottom is not open the bottom
There are air bubbles in the tank Follow the instructions given in the “Hot water”
connector section until water is delivered
The coffee froth is too dark The pre-ground coffee is pressed down Press the coffee down less firmly
(delivered from the spout too too firmly
slowly) There is not enough pre-ground coffee Reduce the quantity of pre-ground coffee
The espresso boiler outlet is blocked Clean as described in the section “Cleaning the
boiler outlet”
The filter is blocked Clean as described in the section “Cleaning the
coffee filters”
The pre-ground coffee is too fine or damp Use only pre-ground coffee for espresso coffee ma-
kers and make sure it is not damp
The wrong type of pre-ground coffee is Use a different type of pre-ground coffee
being used
The coffee has an acid taste Inadequate rinsing after descaling After descaling, rinse the appliance as described in
the section “Descaling”

12
No milk froth is formed when Model ECP35.31: the ring is in the “HOT MODEL ECP35.31: push the ring into the “CAP-
making cappuccino MILK” position PUCCINO” position
Milk not cold enough Always use milk at refrigerator temperature
Cappuccino maker dirty Clean as described in the section “Cleaning the
cappuccino maker”
Scale in the water circuit Descale as described in the section “Descaling”
The appliance switches off Auto-off has been triggered Press the ON/OFF button to turn the appliance on
again
The appliance switches off a The mode selector dial is not in the l po- Turn the mode selector dial to the l position
few seconds after switching on sition (Standby) (Standby), then press the ON/OFF switch.

ELECTRICAL REQUIREMENTS (UK ONLY)

Before using this appliance ensure that the voltage indicated on the product corresponds with the main voltage in
your home, if you are in any doubt about your supply contact your local electricity company.
The flexible mains lead is supplied connected to a B.S. 1363 fused plug having a fuse of 13 amp capacity.
Should this plug not fit the socket outlets in your home, it should be cut off and replaced with a suitable plug,
following the procedure outlined below.
Note: Such a plug cannot be used for any other appliance and should therefore be properly disposed of and not left
where children might find it and plug it into a supply socket - with the obvious consequent danger.
N.B. We recommend the use of good quality plugs and wall sockets that can be switched off when the machine is
not in use.
IMPORTANT: the wires in the mains lead fitted to this appliance are coloured in accordance with the following code:
Green and Yellow to Earth

13 amp
Fuse
GREEN AND YELLOW EARTH
BLUE NEUTRAL Brown to
BROWN LIVE Blue to live
neutral Cord Clamp

As the colours of the wires in the mains lead of this appliance may not correspond with the coloured markings
identifying the terminals in your plug, proceed as follows:
- The wire which is coloured green and yellow must be connected to the terminal in the plug which is marked with the letter E or by the earth
symbol or coloured green or green and yellow.
- The wire which is coloured blue must be connected to the terminal which is marked with the letter N or coloured black.
- The wire which is coloured brown must be connected to the terminal which is marked with the letter L or coloured red.
When wiring the plug, ensure that all strands of wire are securely retained in each terminal. Do not forget to tighten
the mains lead clamp on the plug. If your electricity supply point has only two pin socket outlets, or if you are in
doubt, consult a qualified electrician.
Should the mains lead ever require replacement, it is essential that this operation be carried out by a qualified
electrician and should only be replaced with a flexible cord of the same size.
After replacement of a fuse in the plug, the fuse cover must be refitted. If the fuse cover is lost, the plug must not be
used until a replacement cover is obtained. The colour of the correct replacement fuse cover is that of the coloured
insert in the base of the fuse recess or elsewhere on the plug. Always state this colour when ordering a replacement
fuse cover. Only 13amp replacement fuses which are asta approved to B.S. 1362 should be fitted.
This appliance conforms to the Norms EN 55014 regarding the suppression of radio interference.
Warning - this appliance must be earthed

13