SATHISH
KUMAR P
SENIOR ADVISORY BUSINESS ANALYST
Strategic professional with strong business acumen & proven track record of success across the entire gamut of Business
Analysis & Product Management, targeting assignments in organization of high repute.
PROFILE SUMMARY
shrikumarsa@gmail.com
● A competent professional with 10+ years of experience in Business Analysis and
+91 9962374472
Product Management
Bangalore, India ● Efficient in mapping requirements of clients as well as multiple stakeholders,
documenting RFPs and RFIs, translating the requirements into business requirement
CORE COMPETENCIES documents (BRD), functional requirement documents (FRD), technical solution;
Product Management effective in developing and customizing processes
● Expertise in managing complete engineering operations involving requirement
Business Analysis analysis, finalization of specifications, designing, prototype development and testing
● Expertise in business process analysis (As-Is, To-Be), preparing functional
User Acceptance Testing specifications, analyzing the gaps and preparing functional test cases
● Excellence in gathering and understanding requirements of clients & other multiple
Retail/Ecom Operations stakeholders, followed by translation into functional specifications as well as
provisioning of suitable solutions
Requirement Gathering ● Agile practitioner – Sprint Planning, Backlog Refinement, grooming and prioritization,
User Story creation, Sprint Retrospective.
Market Research ● Proven skills in setting vision and overall product strategy & best practices in
conjunction with senior leadership team; leading creative and holistic thinking
● Expertise in ensuring sufficient human, financial, technological, informational, quality,
Process Improvements
automation and process enhancements to ensure smooth product management
operations
Client Management
● Performed end-to-end functional testing and monitored User Acceptance Testing
(UAT)
Stakeholder Management
● Experience in presales activities; worked with potential clients or customers to
ensure they have a strong understanding of the services and/or products provided
Product Marketing
● Responsible for upselling & cross-selling opportunities on product offerings to
maximize sales
● Decision-making: Overcame complex business challenges and made high-stakes
SOFT SKILLS decisions using experience-backed judgment, strong work ethics and irreproachable
Interpersonal Skills integrity
● Result-oriented: Built a track record of successful roll-out, management and growth
Time Management through strategic planning
● Team Leader: Motivated, mentored and led talented professionals; expertise in
Effective building and motivating large teams that well exceed corporate expectations
Management Skills ● A focused individual with a zeal to learn and adapt to new technologies quickly;
capabilities in managing critical situations
Analytical Problem-
Solving
CAREER TIMELINE
Leadership and
Delegation
IT SKILLS
MS Office
2011-2013 2016-2021 2021 Since 2021
SQL
JIRA
HP ALM
MS Visio
API WORK EXPERIENCE
Senior Advisory Business Analyst – Retail Digital | Since September 2021
IBM Consulting, Bangalore
EDUCATION Client: Shell (Fuel & Non Fuel Retail – Ecom/Mobile App)
MBA (Marketing & Key Result Areas:
Operations) ● Retail SME and Management for all Retail Store Applications and Integration with
XIME, Bangalore Mobile App (Ecom & Loyalty). Users will be able to purchase and make payment on
2016
the Mobile Application.
B.E. (I&C) ● Gathering and understanding requirements from Business Users & other multiple
St. Joseph’s College of stakeholders, followed by translation into BRD.
Engineering, Chennai ● Leading UAT and based on feedback from Users, driving the changes to the Application
2011 before delivery and managing Go-Live activities
● Informing the client about constraints, assumptions, risks, dependencies, issues and
EXTRACURRICULAR plan of actions, associated to the projects
ACTIVITIES ● Setting the vision, creating roadmap, scoping and prioritizing activities based on
Winner of the event “The business and customer impact
Strategist” held at XIME ● Working with all stakeholders (marketing, operations, merchandising, finance,
and won 2nd Place in Quiz product design,) by gathering data from all business units, developing requirements,
at St. Joseph’s College ascertaining priorities, and reporting progress
● Mapping business requirements by undertaking quick gap analysis; understanding
Market Research and Survey business process and analyzing the workflow to design solutions (as-is, to-be and why-
for a Singapore based e-
why analysis and freezing)
Commerce Company and
Sankara Eye Hospital ● Understanding business needs and designing a roadmap for further development and
extending post implementation support
Market Research and ● Building relationship between business stakeholders, cross-functional teams, and
Survey for Eureka – other IT Teams to translate plans into action
Superkidz (NGO) about
“Quality of Education
among Public &
Private Schools” Sr. Business Analyst – Retail Digital Transformation (POS/MPOS, E-com, CRM,
Omni-Channel, SAP- Retail) | May 2021 - August 2021
PVH Corp. – Calvin Klein Hilfiger, Bangalore
Key Result Areas:
● Led Hypercare and ensured smooth transition to Support team after key
deployments/enhancements
● Research on various Store hardware and software technologies (Store traffic analyzer)
which can be utilized for better store operations
● Professionally and creatively defined to various incoming Requests for Information
(RFIs) and Requests for Proposals (RFPs) from the vendor
● Collected information on competition / allied industry and generated reports for the
top management to help them in strategy planning
● Collated competitor data on products in different markets; tracked allied industry
activities and shared with the Product Team
● Provided feedback to the Manager on Industry trends for making changes to the Store
Applications; reviewed & interpreted the market response to facilitate product
improvement
PREVIOUS EXPERIENCE
Sr. Business Analyst/ Senior Consultant – Retail (Oracle-XStore POS, ORCE, E-com, MOM Suite, EBS) | July 2016 - April
2021 | Infosys Limited, Chennai
Client: Adidas & Reebok Stores (USA & Canada)
● Developed effective working relationships with customers through regular meetings; identified and obtained further sales and
business development opportunities
● Implemented Xstore V16.0.1 (Omni-Channel & RFID solution) for Adidas & Reebok Stores
● Worked as a Functional Consultant and Scrum Master for the Adidas & Reebok –Xstore POS Project
● Provided “As-is and To-be” analysis/ Fit-gap analysis
Client: LEVIS (Global)
● Worked on Omni-Channel Implementation including E-commerce (Buy Online Pickup-in Store BOPIS, Buy Online, Return-in Store
BORIS, Ship to Home STH, Return from Home RFH Orders)
● Managed UAT, Go-Live Plan and Cut-over activities
Client: ULTA (US & Canada)
● Updated Configuration Questionnaire, Security Metrics and created demo UI/UX display screens and buttons based on the
requirements and got sign-off from stakeholders
● Worked on “As-is and To-be” process/ Fit-gap analysis for Omni-Channel POS ULTA
● Integrated with GLAMlab – A Virtual Makeup Artist implementation to virtually try on products
Client: SIAM MAKRO-Asia
● Worked as On-site Manager for a team of 4 for SIAM Makro/CPWI project
● Acted as single point of contact between the client and the Development/ Testing Team, explaining the requirements to
developers and clarifying the queries by interacting with client
● Developed Test Strategy Plan, documenting Test Approach, Test Estimation, Defect Tracking, Bug Reporting, Status Reports
(Testing Tools-HP ALM, JIRA)
Jr Business Analyst | September 2011 - September 2013
Cognizant Technology Solutions, Chennai
Client: Pet Supermarket (US)
Technology: Micros Xstore POS
Highlights:
● Led a team of 3 for L2 & L3 support, testing and development of enhancements
● Received client appreciations for proactively monitoring and averting losses from client’s revenue
● Implemented process improvement for the business to improve the turnaround time for the customers
PERSONAL DETAILS
Date of Birth : 17th June 1990
Languages Known : English, Tamil, Hindi and German
