www.worldsleaders.com Vol.

03 | Issue 01 | March 2025

World’s Iconic

W men
Leaders
in Travel & Hospitality,

2025

CEO
Anywhere In
Africa Safaris

Kirsty
Gordon
Exploring the World of Anywhere In Africa Safaris
 World’s Iconic Women Leaders in
Travel & Hospitality, 2025

Accessing
Opportunities
The hospitality industry has historically had a progressive
view of women in leadership positions. Using this mentality
from the start is the challenging part. However, although women will be leading the travel and hospitality industries
some organizations promote and implement programs that in the upcoming years.
encourage women to actively participate and take on
leadership responsibilities, others see women in leadership The cover features Chief Executive Officer of Anywhere
roles as essential. One of the biggest challenges facing In Africa Safaris, Kirsty Gordon who has spent the last
women is the lack of opportunities for career advancement. three decades curating luxury travel experiences across the
Mobility is the primary explanation behind this. In many African continent and the Indian Ocean Islands. Based in
cases, women lack mobility, which limits their ability to Cape Town, South Africa, she has owned and managed
advance in their careers. Several life situations, such as various travel companies, with Anywhere In Africa Safaris
being a single mother, taking care of sick parents, or being a being her most personal and ambitious venture.
woman who is not the family's sole provider and must also
take into account her partner's job, might cause this. Her journey has been shaped by an adventurous spirit,
including a stint in competitive horse riding in the UK
Increasing the percentage of women employed in all hotels before she returned in 2008 to launch Anywhere In Africa
is one of the main goals, and as the number of hotels in the Safaris in 2009. Kirsty's ability to craft 'once-in-a-lifetime'
industry has grown over the past several years, there has travel experiences, ensuring impeccable logistics and top-
been a discernible improvement. As a result, women today tier service, has earned her an outstanding reputation.
have greater access to opportunities. Today, her company thrives on repeat and referral business,
a testament to the trust and excellence she fosters in her
The latest edition of World's leaders "World's Iconic relationships with clients.
Women Leaders in Travel & Hospitality, 2025" showcases
leaders who uniting, educating, and inspiring women In this special edition, let us share similar, inspirational
leaders in the travel and hospitality sectors by offering tales and interviews with many such dedicated leaders in
unmatched tools, support, and inspiration to attain both order to raise awareness about their contributions to making
personal and professional progress ought to be today's top the world a better place.
focus. Under the direction of powerful female experts,

Have a lovely read!

 CREDIT PAGE

Editor-in-Chief Steve Sanchez

Managing Editor Jagdish Chincholikar
Executive Editor Nicole Williams
Assistant Editor Gayatri Bhujbal

Art & Design Director Jack Anderson

Business Development Manager Mia Oliver
Business Development Executive Natalie, Jerrey
Associate Designer Kevin Rust

Digital Marketing Manager Victor Clarke

Sales Manager Megan Morgan, Irfan Shekh
Marketing Manager Tom Swann
Technical Specialist Barry Jones
Circulation Manager Danny Parker

March 2025

Copyright 2025 WORLD’S LEADERS, All rights reserved. The content and images used in this magazine
should not be reproduced or transmitted in any form or by any means, electronic, mechanical,
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 08

Kirsty Gordon
Exploring the World of Anywhere In Africa Safaris
16 Dupe Olusola

20 Lisa J. Crawford

24 Maggie Hardy

30 Nancy Heard

34 Rasha Al Danhani

38 Theresa McLarney
 C O V E R S T O RY
08 | March 2025
Kirsty
Gordon
Exploring the World of
Anywhere In Africa Safaris

worldsleaders.com | 09
10 | March 2025
 The
dynamic Chief Executive Officer of Anywhere In Africa Safaris,
Kirsty Gordon has spent the last three decades curating luxury
travel experiences across the African continent and the Indian
Ocean Islands. Based in Cape Town, South Africa, she has
owned and managed various travel companies, with Anywhere In
Africa Safaris being her most personal and ambitious venture.
Her journey has been shaped by an adventurous spirit, including
a stint in competitive horse riding in the UK before she returned
in 2008 to launch Anywhere In Africa Safaris in 2009. Kirsty's
ability to craft 'once-in-a-lifetime' travel experiences, ensuring
impeccable logistics and top-tier service, has earned her an
outstanding reputation. Today, her company thrives on repeat and
referral business, a testament to the trust and excellence she
fosters in her relationships with clients.

Anywhere In Africa Safaris

Anywhere In Africa Safaris, headquartered in Cape Town, South

Africa, is a premier tour operator specializing in luxury African
travel. Established in 2009, the company provides meticulously
tailored itineraries for travelers eager to explore the wonders of
Africa and the enchanting Indian Ocean Islands.

A boutique concierge travel service, Anywhere In Africa Safaris

focuses on personalized, high-end travel experiences, catering to
discerning clients who seek unique, life-changing adventures.
Whether exploring the pristine landscapes of Southern, East, or
North Africa, or indulging in the luxury of the Indian Ocean
Islands, the company ensures that each trip is customized to align
with clients' budgets, interests, and preferences.

worldsleaders.com | 11
12 | March 2025
Unlike standard travel packages, the itineraries curated
by Anywhere In Africa Safaris offer an elevated level of
exclusivity and precision. Guests can experience
thrilling game drives, scenic hot air balloon rides over
breathtaking terrains, intimate gorilla trekking
excursions, or even private island weddings. The
emphasis on detail, personalization, and seamless
execution ensures that clients receive an unparalleled
travel experience, marked by trust, care, and creativity.

Defining Success in the Luxury Travel Industry

Success, for Kirsty and Anywhere In Africa Safaris, is

measured by the loyalty and satisfaction of their clients.
With an astonishing 80% of their business stemming
from repeat and referral clients, Kirsty believes that true
success lies in building strong, lasting relationships. She
takes immense pride in the fact that her clients return to
her time and again, entrusting her with their most
cherished travel experiences and confidently
recommending her services to friends and family.

This sustained trust and reputation reflect the dedication,

professionalism, and personalized care that define
Anywhere In Africa Safaris. Kirsty's business
philosophy revolves around fostering connections,
providing impeccable service, and ensuring that every
journey planned is not just a trip but a transformative
experience. Ÿ Financial Competitiveness: Adapting to
economic shifts and maintaining a profitable yet
The CEO's Role in Business Strategy customer-centric business model.

As the CEO, Kirsty firmly believes in the necessity of Ÿ Innovation & Adaptability: Staying ahead of
active engagement in business strategy. She emphasizes industry trends, incorporating new technology,
the importance of a well-defined strategic plan to and refining logistics.
achieve both short-term and long-term objectives,
ensuring competitiveness and continuous growth. Ÿ Team Development: Encouraging her team to
think creatively and strategically while
Her approach to strategy encompasses multiple facets, maintaining efficiency.
including:
Ÿ Vision & Mission: Defining the core principles that Ÿ Social Media & Digital Optimization:
guide the company's operations and services. Leveraging online platforms to enhance outreach
and brand presence.
Ÿ Customer Experience Enhancement: Ensuring
clients receive exceptional service and meticulously Ÿ Product Positioning & Training: Ensuring her
planned itineraries. team is well-trained and continuously improving
their expertise in luxury travel.

worldsleaders.com | 13
 Advice for Young Women in the Travel Industry

Tourism is a dynamic and rewarding industry that

offers a vast array of career opportunities, from guiding
and travel planning to hotel management, event
coordination, and culinary arts. Kirsty highlights that
those willing to embrace challenges, think creatively,
and remain committed to excellence will thrive in this
field.
She encourages young women to embrace the
industry's potential, emphasizing the following
principles:

Ÿ Believe in Yourself: Recognize your unique

strengths and talents and pursue your dreams with
confidence.

Ÿ Break Stereotypes: Challenge traditional gender

roles and embrace leadership opportunities.

Ÿ Ÿ Education & Experience: Formal education

provides a strong foundation, while hands-on
For Kirsty, success in leadership is not just about experience, internships, and apprenticeships refine
overseeing operations but actively shaping the practical skills.
company's growth trajectory through strategic
decision-making and innovation. Ÿ Adaptability: The travel industry is ever-changing,
requiring flexibility and resilience in handling
Building a High-Performing Team in the Travel challenges like seasonality and irregular working
Industry hours.

With decades of experience in travel and hospitality, Ÿ Passion for Travel: A deep love for exploring new
Kirsty recognizes that a passionate and dedicated team cultures and destinations is essential for success.
is essential to success. She actively engages with
young industry professionals at trade shows, Ÿ Problem-Solving Skills: The industry demands
networking events, and educational forums, sharing quick thinking and the ability to handle unforeseen
insights and fostering new talent. While industry circumstances with grace and efficiency.
knowledge and logistics expertise can be taught, she
believes the most critical attributes in building a strong Kirsty believes that women have an innate ability to
team are passion for travel, attention to detail, adapt and excel in tourism, making them invaluable
customer care, enthusiasm, loyalty, and trust. These contributors to the industry's growth and innovation.
qualities form the foundation of a team that can deliver Her final message to aspiring professionals is simple
extraordinary experiences Anywhere In Africa Safaris yet profound: "If you are a dedicated and ambitious
is known for. individual, the tourism industry offers an exciting and
fulfilling space to build a successful career. Approach
each challenge with resilience and let your passion for
travel; guide your journey to success."

14 | March 2025
worldsleaders.com | 15
 Dupe
Olusola A Dis nguished Business Leader with Experience
Spans Various Sectors Locally and Interna onally
Journey to Achieving Proficiency With over 30 years of experience in the hospitality industry,
Dupe always had a strong desire to make a positive impact Transcorp Hotels' brands are uniquely identifiable and
on African economies by creating employment opportunities collectively powerful. The company's expanding portfolio of
and addressing poverty. From a young age, she was drawn to award-winning and innovative brands ensures superior guest
watching CNN and keeping up with global events. This led experiences across its key locations and all touchpoints. The
her to study economics at the University of Leicester and hotels have hosted numerous notable personalities, making
then specialize in development Economics, focusing her them destination venues for business leaders and celebrities
thesis on the impact of aid and trade on growth in developing visiting Nigeria. Transcorp Hotels has undergone notable
economies. changes since its inception in 1994 and has achieved
significant milestones.
After obtaining her degrees, Dupe worked with Bloomberg
and Northern Trust in the United Kingdom before returning Leading Nigerian Hospitality Service Provider
to Nigeria. In Nigeria, she worked with SecTrust (now Transcorp Hotels Plc is a leading hospitality company in
Afrinvest) and Africa's leading Private Equity Firm SME Africa and is listed on the Nigerian Exchange Group (NGX).
Manager/African Capital Alliance. She then joined the The company owns the Transcorp Hilton Abuja, which is
Investor Relations department of the UBA group in 2008 Africa's premier business hotel. However, in response to the
before eventually becoming the Director of Resources at pandemic, Transcorp Hilton Abuja introduced innovative
Transcorp in January 2010. strategies that enabled it to cater to a wider range of guests,
including those in the leisure segment, leading the way in
Transcorp Hotels Plc. serving the rapidly growing Bleisure market. The company
Transcorp Hotels Plc is a subsidiary of Transnational also owns Aura by Transcorp Hotels, a rapidly expanding
Corporation Plc, a diversified conglomerate with interests in digital platform for booking hotels, apartments, and
the Power, Hospitality, and Oil & Gas sectors. Transcorp experiences. Launched in 2021 as part of the company's
Hotels Plc was established in Nigeria on July 12, 1994, and asset-light strategy, Aura by Transcorp Hotels is helping to
is responsible for managing prestigious properties such as accelerate growth and expand into new markets. The
the Transcorp Hilton Abuja, Transcorp Hotels Calabar, and platform currently offers over 5,000 rooms across different
Aura by Transcorp Hotels, an online booking platform for hotels and apartments nationwide, and the company is
homes, hotels, and experiences. leveraging technology to drive further expansion.

16 | March 2025
Dupe Olusola is the Managing Director/CEO of Transcorp Hotels Plc, which is considered to
be the leading hospitality brand in Africa and is the proud owner of the award-winning
Transcorp Hilton Hotel in Abuja and Transcorp Hotels in Calabar. Before assuming her current
role, she served as the Group Marke ng Director at United Bank for Africa where she
cherished working with an excellent team. Addi onally, she held the posi on of Chief
Execu ve Officer at Teragro Commodi es Limited, a Nigeria-based agricultural company and
the agribusiness subsidiary of Transna onal Corpora on of Nigeria Plc (now Transna onal
Corpora on Plc) which she was appointed to in 2014.

worldsleaders.com | 17
Transcorp Hotels Plc works closely with various
stakeholders and introduces innovative offers to improve
demand while expanding its business. In 2024, the
company is set to deliver a world-class event center at
Transcorp Hilton Abuja, while also developing a new five-
star hotel in the heart of Lagos, the economic hub of
Nigeria. With its commitment to innovation, technology,
and customer satisfaction, Transcorp Hotels Plc is well-
positioned to maintain its leadership position in the
hospitality industry in Africa.

Leading with Passion and Confidence

Dupe is a dynamic, fearless, and joyful individual who
savors life both in and outside of work. She believes in
seizing every opportunity to learn and gain fresh
experiences to become the best version of herself each day,
reflecting her personal values of excellence, integrity, and practice, team onboarding, and induction processes. These
kindness, as well as her family's values. Dupe is convinced guiding principles are not limited to Transcorp Hotels Plc
that nothing is impossible and that there is always a way to alone, as they are shared throughout the entire Transcorp
accomplish any goal, no matter how difficult it may seem. Group. This has resulted in a strong culture of integrity and
She has a confident and determined attitude towards innovation, which has played a significant role in the
challenges and is always eager to build and maintain strong company's ongoing growth and success.
relationships. While she can come across as tough and
straightforward at times, it is always for the greater good, Success for Dupe
as she refuses to settle for anything less than the best in all Dupe recognizes that success is a subjective concept that
that she does. varies from person to person. To her, success is all about
striving to be the best version of oneself and constantly
At Transcorp Hotels Plc, Dupe's role involves providing pursuing growth in all areas to achieve exceptional results.
strategic direction for Transcorp Hotels, including For her, achieving success has been about living a well-
developing strategies and advising leaders on how to rounded life that encompasses social, emotional, mental,
achieve the company's goals. The company has cultivated a physical, and financial aspects. She has always been willing
culture of excellence and enterprise, with motivated and to break boundaries and challenge the norm, both
self-driven employees who are supported with great individually and as part of a team, to meet and surpass set
working conditions, career progression opportunities, and goals. Dupe also values being teachable and open-minded
new challenges to keep them motivated. Dupe finds joy in to new learning experiences, as she believes that anyone
interacting with colleagues and family and seeing daily can impart valuable knowledge. Being authentic is equally
growth. essential to her, and she strives to remain true to herself and
her values. With the support of her family and team, Dupe
Values to Maintain a Culture of Integrity has accomplished a great deal, and she continues to set new
Transcorp Hotels Plc's organizational culture is founded on goals for herself, aiming to attain even greater success.
three core values: excellence, execution, and enterprise,
which are commonly referred to as the three Es. These Always Try to Learn New
values form the foundation of the company's beliefs and The advice from Dupe to aspiring leaders is that their team
actions. At Transcorp Hotels Plc, the team strives for is there to provide support, and that their success is
excellence by delivering real results through effective intertwined with the success of the team. To achieve
performance. It believes that enterprise is essential to success, they must continue to push boundaries and shatter
innovation, and that integrity is key to executing with any perceived limitations. They should be willing to
excellence, which involves ensuring that all stakeholders embrace opportunities, even if they fear failure, as taking a
are committed to achieving the company's shared goal. chance is better than not trying at all. It's important to
recognize that no one can accomplish everything alone, and
Transcorp Hotels Plc's core values are integral to its daily networking and collaborating with others who share similar
operations, and the company is committed to upholding goals is key to achieving optimal growth. Developing
them in all aspects of its business, including its standards of strategic partnerships is also important for success.

18 | March 2025
worldsleaders.com | 19
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worldsleaders.com | 23
 MAGGIE
HARDY
An Inspiring
Woman Executive

24 | March 2025
 Photo Credit:
Jordan Millington Liquorice

worldsleaders.com | 25
26 | March 2025
Maggie Hardy, the owner and CEO of 84 Lumber, leads one
of the United States' largest privately-owned building
materials suppliers. The company, originally founded by her
father, Joe Hardy, in 1956 in Eighty-Four, Pennsylvania,
came under her leadership in 1992 when she was just 26
years old. Incredibly, the company achieved over $1 billion
in sales the very next year.
I would like to
Today, 84 Lumber operates an extensive network of nearly foster stronger
310 facilities across 35 states, generating an impressive $8
billion in revenue. Beyond her role at 84 Lumber, Maggie
associate
also owns the Nemacolin resort in rural Pennsylvania, which communities,
boasts design elements inspired by the elegance of the Ritz in
Paris, along with vintage airplanes and even a piece of the expand
Berlin Wall. environmental
In her capacity as the owner and CEO of Nemacolin, Maggie efforts within
bears the joyful yet significant responsibility of overseeing
the present and future of the resort, working closely with the
the hospitality
dedicated team of associates. A substantial portion of her role industry and
involves ensuring the seamless operation and sustainable
growth of Nemacolin, aligning with the vision for its society as a
prosperous future. Her evaluation of the resort's progress and whole, and
her own effectiveness as a leader involves a comprehensive
analysis of both the property's growth and the team ensure everyone
supporting it.
experiences Real
Among the many aspects of her daily routine, Maggie finds Life Magic in
immense happiness in connecting with and checking in on
her associates. Recognizing the integral role they play in
their lifetime.”
Nemacolin's advancement, their life updates serve as ongoing
motivation in her daily work, inspiring the resort's continual
growth. Maggie firmly believes that the trajectory of the
organization would not be possible without the dedication
and contributions of Team Nemacolin. As a result, she places
great emphasis on nurturing authentic and genuine
relationships with every member of the associate team. These
relationships are at the heart of the resort's success and her
role in shaping its future.

worldsleaders.com | 27
30 | March 2025
worldsleaders.com | 31
The General Manager at Glenwood in 1991, where she dedicated 16 the management of world-class
Caverns Adventure Park, Nancy years to various roles. She spent the recreational facilities, Nancy Heard
Heard seamlessly blends her first half of her tenure in mountain exemplifies leadership that is both
technical acumen with a love for operations management, honing her innovative and grounded. Her
outdoor adventure and hospitality. skills in overseeing complex journey reflects a unique blend of
In her current role, Nancy oversees operations and ensuring the smooth technical prowess, creative passion,
the day-to-day operations of both functioning of ski resorts. Later, and a commitment to delivering
the amusement park and the guided she took on the role of General exceptional guest experiences.
cave tours, ensuring every visitor Manager of the Photography Under her guidance, Glenwood
experiences the thrill and wonder division, blending her managerial Caverns Adventure Park continues
the park has to offer. Her skills with her creative passions. to thrive as a premier destination
responsibilities extend to fiscal for adventure and exploration.
management, including budgeting, Nancy's strategic vision and
planning, and development, making operational expertise were pivotal Leadership Journey and Insights
her an indispensable force behind in the build and launch of the Iron
the park's success. Mountain Hot Springs, which On continuing to grow and develop
opened in July 2015. Her role as a woman leader, Nancy
Nancy's journey to Glenwood encompassed operations, planning, considers it a privilege to be called
Caverns is a testament to her and development, showcasing her "leader," knowing that trust is
versatile expertise and unwavering ability to lead projects from earned. She enjoys exploring team
passion. Before immersing herself inception to successful execution. dynamics and discovering the
in the world of adventure parks, she With a career that bridges heights that can be achieved
started her career in engineering engineering, corporate training, and through collaboration.
and corporate training with Martin
Marietta Aerospace Company in
Denver, Colorado. Her technical
background provided a solid
foundation for her future roles, but
it was her passion for skiing and
photography that set the stage for
her transition to the leisure and
tourism industry.

After earning her MBA from the

University of Colorado, Nancy
joined the Aspen Skiing Company

32 | March 2025
worldsleaders.com | 33
34 | March 2025
Rasha Al

Danhani
Transforming Hospitality in the Middle East

omen have been making significant strides

in the food and beverage industry, with
more and more women taking leadership
roles in the sector. Rasha Al Danhani is a
woman who needs no introduction in the business
world. Her impressive portfolio is proof of her
determination and her ability to succeed in
everything she puts her mind to. Rasha is the
Chairperson of PappaRoti, the Owner and Founder
of Brandnoise Creative Agency, Al Rasha
Investments and The 1978 Suite.

worldsleaders.com | 35
PappaRoti is a café brand known attention with its irresistible aroma.
for the signature coffee-caramel This encounter inspired her to start
buns. The café was introduced in her own venture.
the UAE in 2009 at the Dubai
Mall. Originated in Malaysia the Building a Beloved Brand in the
brand has gained immense UAE
popularity in the region.
Rasha had always known that she
PappaRoti has carved a niche for had a natural aptitude for business
itself in the market giving other and was eager to strike out on her
cafes a tough competition. The own entrepreneurial path.
brand has a loyal fan base that visit However, finding the right product
malls specially to sample the bun. or concept to launch proved to be a
The brand also contributes to challenge for her. Undeterred, she
strengthening the economy. The remained on the lookout for any
core values of the company are intriguing ideas or opportunities,
quality, customer service, attention with a particular focus on the food
to detail, maintaining a high level and beverage industry. After all,
of hospitality, implementing she firmly believed that few things
sustainable practices, making a have the power to bring people as
positive impact and being much happiness as good food.
authentic.
It was during a family vacation
From Corporate Career to back in 2008 that Rasha's instincts
Entrepreneurship led her to stumble upon a small
kiosk located near a train station.
After completing various Intrigued by the tantalizing aroma
entrepreneurship programs such as wafting from the kiosk, she
"Performance Management" and decided to give the product a try.
"Team Leading," Rasha earned her As soon as she tasted it, she knew
business management degree from that she had discovered something
Dubai Women's College. She kick- truly special, something that the
started her career in prominent UAE had been missing. Driven by
companies like Emaar Properties her instincts and her belief in the
and the Dubai Development and product, Rasha wasted no time in
Investment Authority. Moreover, reaching out to the owner and
she gained valuable experience in negotiating to bring the brand to
both banking and real estate the Middle East.
industries before embarking on her
own entrepreneurial journey. Despite the challenges and
uncertainties involved in launching
Rasha was in search of a unique a new venture, Rasha remained
idea to introduce in the UAE. steadfast in her conviction that the
During her holiday trip to Malaysia PappaRoti brand would be a
in 2008, she stumbled upon success in the UAE. She was
PappaRoti, a small kiosk by the confident in the product and the
metro station that caught her brand's unique selling proposition,

36 | March 2025
worldsleaders.com | 37
38 | March 2025
 THERESA
MCLARNEY
Leading B2B Travel Marketplace
for Accommodations around the world

HProTravel is a top-notch B2B marketplace in

the hospitality industry worldwide, offering
the swiftest access to unbeatable deals. Its
associates benefit from a vast range of
lodging choices, cutting-edge technology
products, and round-the-clock customer
service assistance.

The company has created a user-friendly

platform that provides an easy and seamless
experience to users across multiple
languages and currencies. It aims to make its
services accessible to everyone.

worldsleaders.com | 39
Below are highlights of the interview via both API integration and our Give us your opinion on; do
conducted between World's Leaders website, www.hprotravel.com. organizations rely heavily on
and Theresa McLarney Head of Sales Product: individual heroics or team
and Business Development, North -1M Accommodations, 70k processes?
America, at Go Global Travel Group’s Destinations, 80+ Suppliers & Direct Team processes, creating efficiencies, a
HProTravel. Inventory clear objective, customer focus, and
open communication.
Tell us about the inception of the Service & Support:
company. How did it all start? -24/7/365 Customer Support, What are your responsibilities as the
The technology behind HProTravel, Dedicated Account Manager, Online Founder/CEO of the company?
comes from humble beginnings. SMART Ticketing System & What is the happiest part of your
Developed by the general manager of a Host/Sub-Agent Administration daily routine?
small group of hotels to centralize the I am not the founder or CEO of the
marketing, reservations, and operations Solutions: company, but I hold a highly regarded
of the properties, it was eventually -Flexible Commission Tool, Book position in a very competitive market
purchased in 2021 by Go Global Now, Pay Later, Split/Multiple that is an integral part of the company's
Travel, headquartered in Israel, and Payments , Multi-Currency/Language, strategic growth plan. My
joins a portfolio of quality brands, such Dynamic, RESTful API, Multi-Level responsibilities include everything
as Go Global Travel, Olympia Europe, Destination Structure, Super-Fast from strategy to customer service and
Best Buy Travel, and more. Stable & Secure Technology. all things in between: employee
onboarding, training, inspiration, and
Keeping with its technology roots, What are the most important aspects evaluation; identifying potential clients
HProTravel is the leading marketplace of a company's culture? What through sales calls, events, contracting,
that seamlessly offers the fastest access principles do you believe in and how onboarding, and engagement; business
to the most relevant, competitively do you build this culture? analytics, reporting, and performance;
priced hospitality products and Passion for the travel industry, for the processes and procedures; marketing,
solutions on a global scale. Offering work we do, for the customers we webinars, newsletters, and partnership
1,000,000 hotels and apartments in serve, and for one another. We are a marketing. It's like running my own
70.000 destinations worldwide, global company with offices, business. I am responsible for our
including 10.000 direct contracts with personnel, clients, and vendors around success in North America. The best
individual hotels and 35.000 hotels the world. We are diverse, multi- part of my day is when a new client
coming from leading hotel chains. cultural, and multi-lingual. We promote goes LIVE with their integration or
a work-life balance and family-first makes their first booking on the portal,
What has made you successful? principles. We embody teamwork, or when I get an email or a phone call
What do you value? open communication, and treating each from a client raving about their sales
I attribute my success to my ability to other with respect. manager or thanking us for resolving
cultivate long-term relationships. My an issue so quickly, and whenever I'm
love of the travel industry and desire to What is the significance of able to assist or support a colleague.
make the world accessible to more innovative ideas in the company?
people. I value my colleagues, my Innovation is at the core of our What advice would you give
clients, my word, and my work. business. The travel industry is in someone going into a leadership
constant flux, with new entrants, position for the first time?
Which are the major services of the opportunities, and obstacles Start by listening and learning, asking
company, and how does it get ahead abounding. Being innovative and questions, gathering information, and
of the competition? What value- fostering change is both applauded and providing input. Seek understanding.
added services does the company rewarded. Develop a plan and manage your time
provide? effectively. Celebrate successes.
We provide an aggregated supply of Engage people throughout the
competitively priced, accommodations organization. Be grateful.

40 | March 2025
worldsleaders.com | 41