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Credit Procedures Questionnaire

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CREDIT PROCEDURE QUESTIONARE

Pro sports should follow these questioners to determine each Buyer’s creditworthiness. The following
questioners shall serve as credit procedures once completed and signed and accepted by the Company and
shall be attached to and will form a part of the policy. Please feel free to attach additional pages if
necessary to explain specific aspects of the company’s credit control and collection procedures.

NAME OF BUYER:

1. Credit evaluation/ Administration


a. Have you completed Buyer profile? Yes No
If no, please provide reasons____________________________________________________

b. For a new buyer, what is minimum information required to assess the creditworthiness of the
Buyer? Do you use:
i. Credit agency reports Yes No
If yes, give names of agencies used _______________________________________

The minimum credit agency rating required is_______________________________

ii. Trade references


If yes, gives names of companies referred: __________________________________

iii. Bank reports Yes No


iv. Audited Financial Statements Yes No
v. Other sources: ________________________________________________________

c. For existing customer, what is the minimum information required to review the credit
worthiness of the Buyer? ______________________________________________________

i. How often are Buyer files updated? _______________________________________


ii. How often is credit limits reviewed? _______________________________________

iii. Are credit limits recorded in writing in the Buyer file?_________________________


iv. What written credit approval documentation must appear in each Buyer file________

d. What general guideline do you use in evaluating a Buyer’s financial information to determine
creditworthiness? (For example, rules regarding net worth to size of credit limit, minimum
current or debt worth ratios, etc.)________________________________________________

e. Are regular personal visits made to the Buyer? Yes No


If yes, who make such visits? ___________________________________________________
Are visit reports produced? Yes No

f. What minimum information must be received before granting/extending credit in the


following circumstances:

If No To Increase a If There is a Change


Financial Credit Line to in Payment Terms in
Statements an Existing Favor of a Buyer:
are Available: Buyer:

g. How are high risk Buyer identified, and how often are they reviewed? __________________

2. Term of payment.
a.
i. For new customer, how do you determine payment terms? _____________________

ii. What type of payment terms are accepted for the first time? ____________________

iii. What type of payment terms are requested by new customers? __________________

b.
iv. For existing customer, how do you determine to change existing payment terms?
v. What type of payment terms are changed into?_______________________________

vi. What are the feedbacks from existing customers regarding changes?

c. How are payments terms establish for below case?


State normal terms of sale (Bulk sale) ____________________________________________
Special terms of sale (Sample, Additional) ________________________________________
Terms of payments are shown:
(i) On invoice: Yes No
(ii) On statement Yes No

3. Credit monitoring
a. Is the Buyer system manual or computerized? ______________________________________
b. Before each shipment is released, how does the credit department make sure the buyer still
meets the minimum of credit approval criteria? _____________________________________

c. Account receivable are checked against Credit limits:

i. When order are received Yes No


ii. When order are ready for shipment Yes No

d. An aging analysis:
i. When order are received Yes No
ii. When orders are ready for shipment Yes No
e. How often are reports of accounts receivable generated and reviewed, and who reviews these
reports? ____________________________________________________________________

4. Collection practices
a. Which of the following procedures are used for overdue accounts?

Reminder by telephone Yes  No If yes, how many days after due date is contact
made? ____________________________________

Reminder(s) in Writing Yes  No If yes, how many days after due date are letter(s)
sent? _____________________________________
Stop Shipments Yes  No If yes, how many days after due date are shipments
stopped? __________________________________

Legal Action Yes  No If yes, how many days after due date are solicitors/
Lawyers instructed? _________________________
Collection Agencies Yes  No If yes, which collection agency is used and how
many days beyond due date are they instructed?
_______________________________________

b.
i. What procedures does your company follow to absolutely stop shipmen after a Buyer is
materially pas due?

ii. What written documentation evidencing the above will appear in the Buyer’s file?

iii. Would third parties be used locally or oversea to assist in collection efforts? (Sale
representatives, local agents, local legal counsel, etc.)? If yes, please elaborate:

OTHER COMMENTS ON CREDIT COLLECTION PROCEDURES:

Please attach separately any written credit procedures you may have and or any additional
comments you may wish to make regarding your credit procedures:

Name: ________________________________________________________________

Title: ________________________________________________________________

Signature: _____________________________________________________________

Date: ____________________________________________________________

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