Operating Instructions

Commercial Microwave Ovens

Models No.
NE-12521 / NE-12523 / NE-17521 / NE-17523 /
NE-17723 / NE-21521 / NE-21523

*Model No. NE-17723

Please read these instructions carefully before using this product and save
this manual for future use.
Before Calling for Service:
If failure code “F” appears in the display, unplug oven and wait for
5 seconds before reconnecting. If normal operation does not resume,
call the service agent with the information of failure code.
 Contents
page
PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE
MICROWAVE ENERGY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
IMPORTANT SAFETY INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Installation and GROUNDING INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Caution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
ATTENTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Self Diagnostics Failure Code Explanation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
If a “U” Appears In The Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Power Source Voltage Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
How Does The Microwave Work? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Outline Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
SD Memory Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
How to Operate
POWER LEVEL SELECTOR PAD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
A. MANUAL HEATING . . . single stage heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
. . . . . . . . . . . . . . . . . . 2 to 5 stage heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
B. PROGRAMMED HEATING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
C. PROGRAMMING NUMBER/MEMORY PADS . . single stage heating . . . . . . . . . . . 12
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 to 5 stage heating . . . . . . . . . . . . 13
D. PROGRAMMING DOUBLE OR TRIPLE QUANTITY PAD . . . . . . . . . . . . . . . . . . . . . 14
E. PROGRAM LOCK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
F. BEEP TONE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
G.PROGRAM LIST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
H. CYCLE COUNTER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
I. AIR FILTER CLEANING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
J. OVEN LAMP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Installation Instructions for Stacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Sanitary Counter Top Seal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Care of Your Oven . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Cleaning and Maintenance procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Heating and Defrosting Time Charts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Limited Warranty (ONLY FOR U.S.A. AND PUERTO RICO) . . . . . . . . . . . . . . . . . . . . . . . . 38
Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Owner’s Record See page 6 before calling

Toll Free
Model No.
Serial No.
Service Information
To locate a convenient service agent call
The serial number of this product
may be found on the side of the oven. 1-877-266-6836
Date of Purchase Chef Support: 201-348-7305
Dealer’s Name www.panasonic.com/cmo
Dealer’s Address Virtual Test Kitchens

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 PRECAUTIONS
TO AVOID POSSIBLE EXPOSURE
TO EXCESSIVE MICROWAVE ENERGY
(a) Do not attempt to operate this oven with the (c) Do not operate the oven if it is damaged. It is
door open since open-door operation can result particularly important that the oven door close
in harmful exposure to microwave energy. It is properly and that there is no damage to the :
important not to defeat or tamper with the safety (1) door (bent)
interlocks. Under normal conditions, the oven will (2) hinges and latches (broken or loose)
not operate with the door open. (3) door seals and sealing surfaces.
(b) Do not place any object between the oven front (d) The oven should not be adjusted or repaired
face and the door, or allow soil or cleaner residue by anyone except properly qualified service
to accumulate on sealing surfaces. personnel.

IMPORTANT SAFETY INSTRUCTIONS

Your microwave oven is a cooking device and you should use as much care as you use with a stove or any other
cooking device.
When using this electric appliance, basic safety precautions should be followed, including the following:

WARNING—To reduce the risk of burns, electric shock, 15. Some products such as whole eggs and sealed
fire, injury to persons or exposure to excessive containers (for example, closed glass jars) may
microwave energy: explode and should not be heated in this oven.
1. Read all instructions before using the appliance. 16. To reduce the risk of fire in the oven cavity:
2. Read and follow “PRECAUTIONS TO AVOID (a) Do not overcook food. Carefully attend appliance
POSSIBLE EXPOSURE TO EXCESSIVE if paper, plastic, or other combustible materials
MICROWAVE ENERGY,” found above. are placed inside the oven to facilitate cooking.
3. This appliance must be grounded. Connect only to a (b) Remove wire twist-ties from paper or plastic
properly grounded outlet. See “Grounding bags before placing bag in oven.
Instructions” found on page 4. (c) If materials inside the oven should ignite, keep
4. Install or locate this appliance only in accordance with oven door closed, turn oven off, and disconnect
the provided installation instructions found on page 4. the power cord, or shut off power at the fuse or
5. Do not cover or block any openings on this appliance. circuit breaker panel.
6. Do not store or use this appliance outdoors. Do not use (d) Do not use the cavity for storage purposes.
this product near water for example, near a kitchen sink, Do not leave paper products, cooking utensils, or
in a wet basement, or near a swimming pool, and the like. food in the cavity when not in use.
7. Use this appliance only for its intended use as 17. Liquids, such as water, coffee, or tea are able to be
described in this manual. Do not use corrosive overheated beyond the boiling point without
chemicals or vapors in this appliance. This type of appearing to be boiling due to surface tension of the
oven is specifically designed to heat, or cook food. It liquid. Visible bubbling or boiling when the container
is not designed for industrial or laboratory use. is removed from the microwave oven is not always
8. When cleaning surfaces of door and oven that come present. THIS COULD RESULT IN VERY HOT
together on closing the door, use only mild, non-abrasive LIQUIDS SUDDENLY BOILING OVER WHEN A
soaps or detergents applied with a sponge or soft cloth. SPOON OR OTHER UTENSIL IS INSERTED INTO
9. As with any appliance, close supervision is THE LIQUID. To reduce the risk of injury to persons:
necessary when used by children. (a) Do not overheat the liquid.
10. Do not operate this appliance if it has a damaged (b) Stir the liquid both before and halfway through
cord or plug, if it is not working properly, or if it has heating it.
been damaged or dropped. (c) Do not use straight-sided containers with narrow necks.
11. Do not immerse cord or plug in water. (d) After heating, allow the container to stand in the
12. Keep cord away from heated surfaces. microwave oven for a short time before removing
13. Do not let cord hang over edge of table or counter. the container.
14. This appliance should be serviced only by qualified (e) Use extreme care when inserting a spoon or
service personnel. Contact the nearest authorized other utensil into the container.
service facility for examination, repair or adjustment.

SAVE THESE INSTRUCTIONS

For proper use of your oven read remaining safety cautions and operating instructions.

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Installation and GROUNDING INSTRUCTIONS
Placement of the Oven A. For Models No. NE-12521/NE-12523
Locate the oven on a smooth, flat and stable surface. The oven must be on a SEPARATE, 20 amp,
There should be no gap between the table surface and 60 Hz-120 V GROUNDED CIRCUIT.
the bottom of the oven. Do not place the oven in a hot 120 V
or damp area, ie. near a stove, sink or directly above NEMA# Grounded
5-20P Outlet
heat lamps on a serving line. Free airflow around the
NEMA# 5-20R
oven is important. There is a possibility of a small
amount of interference with weak broadcast signals if
the microwave oven is too close to a radio or TV.
B. For Models No. NE-17521/NE-17523/NE-17723/
Grounding Instructions NE-21521/NE-21523
This oven must be grounded electrically. In the event of 1. This oven must be on a separate, 60 Hz
an electrical short circuit, grounding reduces the risk of GROUNDED CIRCUIT - minimum 15 amps for
electric shock by providing an escape wire for the Models No. NE-17521/NE-17523/NE-17723;
electric current. The appliance is equipped with a cord minimum 20 amps for Models No. NE-21521/
having a grounding wire with a grounding plug. The NE-21523.
plug must be plugged into an outlet that is properly 2. The microwave ovens are built to operate on 2
installed and grounded. different voltages (230-240 V or 208 V).
WARNING — improper use of the grounding plug can
result in a risk of electric shock.
Models No. Models No.
Consult a qualified electrician or service person if the NE-17521/NE-17523/ NE-21521/NE-21523
grounding instructions are not completely understood, NE-17723
or if doubt exists as to whether the appliance is NEMA# NEMA#
properly connected. 6-15P 6-20P
If it is necessary to use an extension cord, use only a
three wire extension cord that has a three blade
grounding plug, and a three slot receptacle that will
accept the plug on the appliance. The marked rating of
the extension cord should be equal to or greater than 208 V/230-240 V 208 V/230-240 V
the electrical rating of the oven. Grounded Outlet Grounded Outlet
NEMA# 6-15R or 6-20R NEMA# 6-20R
Protective Film Removal
A blue protective film is used to prevent scratching of
the outer case during transportation. Peel the film from
the exterior of the oven before installation or use.
Wiring Requirements
No other appliance should share the circuit with the
microwave oven. If it does, the branch circuit fuse may
overload and either cause the oven to heat slower than
expected or blow the fuse.

Caution
1. Do NOT attempt to tamper with or make any 5. Do NOT use recycled paper products, as they may
adjustments or repairs to the door, control panel contain impurities which may cause sparks and/or
housing, safety interlock switches or any other part fires.
of the oven. Do NOT remove the outer panel of the 6. Do NOT use newspapers or paper bags for cooking.
oven. Repairs should only be done by a qualified 7. Do NOT hit or strike the control panel. Damage to
service person. controls may occur.
2. Do NOT operate the oven empty. The microwave 8. POT HOLDERS may be needed when removing
energy will reflect continuously throughout the oven food from the oven. Heat is transferred from the hot
if no food or water is present to absorb energy. food to the container.
3. If a fire occurs in the oven, press the Stop/Reset 9. Do NOT store flammable materials next to, on top
pad and LEAVE THE DOOR CLOSED. Disconnect of, or in the oven. It could be a fire hazard.
the power cord, or shut off the power at the fuse or 10. Do NOT operate the oven without the spatter
circuit breaker panel. shields (located in the top of inner cavity) in place.
4. Do NOT attempt to dry clothes, newspapers or
other materials in the oven, as they may catch on
fire.

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 ATTENTION
PLEASE READ THE FOLLOWING CAUTIONS BEFORE USING THIS MICROWAVE OVEN

Failure to follow these instructions and properly maintain this unit may lead to premature failure of the Microwave
and may void the warranty.
Please read the following guidelines along with the included owner’s manual prior to operating this unit.

• U
 nit must be placed in an open area, making certain that there is adequate clearance and ventilation in the back
and front of the unit.

• F
 ilters must be cleaned and re-installed on a regular schedule in order to provide proper air flow through out the
unit. Failure to properly maintain the filters will result in the Microwave overheating and possible early component
failure.

• T
 op Splatter shield MUST be installed at all times when unit is in operation. Failure to install the splatter shield
will result in food buildup on the inside top of the cavity and will eventually lead to arcing and the eventual
destruction of the cavity and will void the warranty.

• D
 o not scrap or peel off rubber gasket around the base of the bottom plate as this will allow spillage under the
bottom plate and may lead to destruction of the cavity.

• D
 o not slam door shut or pull down on the door as this may damage the door latch mechanism and / or hinges
and render the Microwave inoperative.

• D
 o not over fill pans as spillage may occur. If spillage does occur, please wipe it up immediately. Follow the
guides on pages 22 to 23 for proper cleaning instructions.

• D
 o not place unit near other sources of heat, such as stoves, heat lamps, or ovens as this may shorten the life of
the Microwave oven components and render the unit inoperative.

• D
 o not place metal objects such as aluminum foil, metal pans or metal utensils as this will damage both the
inside of the cavity as well as electronic components.

IF BOTTOM PLATE BREAKS or CRACKS, or THERE IS SPARKING IN THE CAVITY WHILE

HEATING FOOD, DO NOT CONTINUE TO USE OVEN CONTACT AUTHORIZED SERVICE
AGENCY IMMEDIATELY!! 1-877-266-6836

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 Self Diagnostics Failure Code Explanation
This oven monitors its operation and displays a Failure Code in Digital Display Window when a problem occurs.
What to do when a Failure Code appears:
When “F” is displayed, remove the plug, wait 5 seconds, and reinsert.
If “F” is displayed again, call the service agent.

Note: Not all codes displayed in the Digital Display Window indicate a failure.

If a “U” Appears In The Display

A fault will also show as a Failure Code in the display window (it will appear as a “U” then a two digit number).
Follow the steps in the following chart:

CODE PROBLEM WHAT TO DO

U16 Cannot write because the Remove the SD Memory Card and check whether it is locked.
SD Memory Card is Replace the SD Memory Card when finished.
locked.
*SD Memory Card
information can be read.

LOCK
Slide this up to unlock.

Recipe
Card

U17 An SD Memory Card Use the provided SD Memory Card.

other than the card
provided is in use.
U19 SD Memory Card is not Remove the SD Memory Card Cover and insert an SD Memory Card.
inserted.
U30 Memory cooking has Check and change the time.
exceeded the maximum —See page 11, step 5 “Note”.
time during Double
Quantity and Triple
Quantity settings.

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 Power Source Voltage Adjustment
Models No. NE-17521/NE-17523/NE-17723/NE-21521/NE-21523
The microwave automatically detects 208 V and 230 V–240 V. Insert the plug, and if the Digital Display Window
goes blank 10 seconds after use, unplug and insert the plug again.

How Does The Microwave Work?

Microwaves are a form of high frequency radio waves Absorption
similar to those used by a radio including AM, FM, and During heating, microwaves will be absorbed by food.
CB. They are, however, much shorter than radio waves. They penetrate to a depth of about 3⁄4 to 11⁄2 inches.
Electricity is converted into microwave energy by the Microwave energy excites the molecules in the food
magnetron tube. From the magnetron tube, microwave (especially water, fat and sugar molecules), and causes
energy is transmitted to the oven cavity where it is: them to vibrate at a rate of 2,450,000,000 times per
reflected, transmitted and absorbed. second. This vibration causes friction, and heat is
produced just as you will feel heat produced if you
Reflection vigorously rub your hands together. The internal
Microwave are reflected by metal just as a ball is heating of larger foods is done by conduction. The heat
bounced off a wall. A combination of stationary (interior which is produced by friction is conducted to the center
walls) and rotating antenna, located underneath the of the food. Foods also continue to heat by conduction
bottom shelf and above the ceiling cover assure that during standing time. (“carry-over” cooking)
the microwaves are well distributed within the oven Because microwave dissipate, much like sunlight as it
cavity to produce even heating or cooking of foods. reaches the Earth’s surface, they are not stored in food.

Transmission Interference
Microwave pass through some materials such as 1. Operation of the microwave oven may cause
paper, glass and plastic much like sunlight shining interference to your radio, TV or similar equipment.
through a window. Because these substances do not 2. When there is interference, it may be reduced or
absorb or reflect the microwave energy, they are ideal eliminated by taking the following measures:
materials for microwave oven heating containers when a. Clean door and sealing surfaces of the oven.
covered. (See Care of Your Microwave Oven found on
page 22.)
b. Place the radio, TV, etc. away from the microwave
oven as far as possible.
c. Use a properly installed antenna, on the radio to
obtain stronger signal reception.

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 Outline Diagram
(1) (2) (3) (4) (5)(6) (7) (8) (9)

(12)

(13)

(10)

(11)
(1) Digital Display Window (see below) (8) Stop/Reset pad
(2) Program pad (9) Start pad
(3) Shift (A/B/C) pad (10) Door Handle
(4) Power Level Selector pad (11) Air Filter
(5) Double Quantity pad (12) SD Memory Card Cover*
(6) Triple Quantity pad (13) Splatter Shield (top of inner cavity)
(7) • Number/Memory pads
• Time input
A B A – Program Display
B – Heating Time Display (“min. sec.” or “hour min.”)
C – • Memory pad Number Display
• Heating Stage Indicator
C D – Pattern of buzzer sound settings
E – • Calling Programmed Heating: Stage Number Indicator
• Programmed Heating in Progress: Operation Indicator
• Beep tone settings: Scale Indicator

D E
This oven is preset at the factory as follows:
XX Number/Memory pads preset HIGH power at the indicated heating times for single stage heating (See pages 10-13)
1 = 10 sec. 2 = 20 sec. 3 = 30 sec. 4 = 40 sec. 5 = 50 sec.
6 = 1 min. 7 = 1 min. 15 sec. 8 = 1 min. 30 sec. 9 = 1 min. 45 sec. 0 = 2 min.
• Model No. NE-17723: M  emory numbers are displayed using 1 digit for 1 to 9, 2 digits for 10 to 99, and 3 digits for
000 to 999. Additionally, there are three sides, A (00 to 99), B (00 to 99) and C (00 to 99).
• Other models: There are three sides, A, B and C. Only A-side is preset.
XX Program Unlocked (See pages 14-15)
XX Double Quantity = 1.6 Triple Quantity = 2.2 (See page 14)
XX Oven Lamp When the door is open = ON Blinking at the end of heating cycle = OFF
Decrease brightness during cooking = OFF (See pages 19-20)
XX The default filter cleaning time is set to “0”.
If you wish to change these settings, please consult the operating instructions for programming procedure.
(See page 18)
*In this manual, illustrations of Model No. NE-17723 is used for explanation purposes.
Model numbers other than NE-17723 do not have SD Memory Card functions.

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 SD Memory Card
*Model No. NE-17723 only (An SD Memory Card is included in the unit purchased.)
• A n SD Memory Card is included in the unit purchased. It allows you to store up to 1300 Memory Programmes in
the oven.
• Use the card when storing or recalling Memory Programmes.

How to insert / remove the SD Memory Card

*Before you insert / remove an SD Memory Card, always disconnect the oven from the power supply.
If this is not possible, the display window should be blank, otherwise, the data on the SD Memory Card may be
damaged.
How to remove

1. Use a coin or tool to remove the screw from the SD Memory Card Cover.

2. Push the SD Memory Card with your finger to draw it out.

Then, remove it.

How to insert

1. Insert an SD Memory Card with its label facing up as indicated by mark

until it snaps into place.

2. Fit the left edge of the SD Memory Card Cover.

Screw to close at the right-hand side.

Caution:
1. Always close the SD Memory Card Cover except when an SD Memory Card is inserted/removed in order to
prevent water or dust from entering.
2. Insert only an SD Memory Card specified for this oven. Do not use any other type or substitute SD Memory
Card.
3. Keep the removed SD Memory Card away from static electricity.
4. Do not disassemble or modify SD Memory Cards.
5. Do not apply a physical shock to SD Memory Cards. Do not bend, drop, or get them wet.
6. Do not touch the metal terminals of an SD Memory Card with your hand or metal.
7. Do not remove the label. Do not paste another label onto the SD Memory Card.
8. Do not leave SD Memory Cards in locations subject to high temperatures or direct sunlight and corrosive gases.
9. If the SD Memory Card is lost or becomes faulty, please contact a Service Engineer to obtain a replacement.

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 How to Operate
POWER LEVEL SELECTOR PAD
Each time the pad is pressed, the Power Level switches as the illustration below.
P10 P9 P8 P7 P6 P5 P4 P3

P2 P1 P0 PU1 PU2 PL1 PL2 P10 again.

P10: Models No. NE-12521 / NE-12523 (1200 W), NE-17521 / NE-17523 / NE-17723 (1700 W),
HIGH
NE-21521 / NE-21523 (2100 W)
P9: 95 % P3: 35 % HEAT FROM PU1: 50 %
LOW
MEDIUM P8: 85 % P2: 25 %* TOP DOWN PU2: 25 %
HIGH P7: 75 % HEAT FROM PL1: 50 %
DEFROST P1: 340 W
P6: 65 % BOTTOM UP PL2: 25 %
P5: 55 %
MEDIUM — P0: 0%
P4: 45 %
*: “LOW (P2)” for Model No. NE-12521 / NE-12523 is 30%.

A. MANUAL HEATING — single stage heating —

Example: To cook food at HIGH power for 2 minutes

PAD INSTRUCTION DIGITAL DISPLAY WINDOW

1 Place food inside the oven and close the door.
The oven lamp will turn on and “0” will appear.
Note: While “0” appears, operation is available. 1 minute after the door is
closed, “0” will disappear.
2 Press Power Level Selector pad once.
The selected power level will be indicated and 1st Stage Heating
Indicator “1” will start to blink.
Note: Each time the pad is pressed, the Power Level switches as the
above Power Level Selector pad illustrates.
3 Press Number/Memory pads “2”, “0” and “0”.
The set heating time will appear.
Note: The maximum set time for “DEFROST” and “P0” is 30 minutes, and
15 minutes for all others.
4 Press Start pad.
The oven lamp will turn on and heating will start.
During operation, the indicator appears from the left and heating time
will count down.

• W hen all time expires, beep tone will sound and heating will stop. The oven lamp will turn
off. “0000” will blink until the door is opened. 1 minute later, cooling fan will stop.
• Open the door and take the food out. The oven lamp will turn on. Digital Display Window
will show the originally selected time and power stage.
• Close the door. The oven lamp will turn off. 1 minute later, Digital Display Window will go
blank.

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 How to Operate
A. MANUAL HEATING — 2 to 5 stage heating —
Example: To cook food at HIGH power for 2 minutes and at LOW power for 1 minute

PAD INSTRUCTION DIGITAL DISPLAY WINDOW

Follow steps 1 to 3 on page 10.

4 Press Power Level Selector pad.

Each time the pad is pressed, the Power Level switches as the Power
Level Selector pad illustration on page 10.
The selected power level will be indicated and 2nd Stage Heating
Indicator “2” will start to blink.
5 Press Number/Memory pads “1”, “0” and “0”.
The set heating time will appear.
Note: The maximum set time for “DEFROST” and “P0” is 30 minutes, and
15 minutes for all others.
However, the TOTAL TIME can be set up to 25 minutes for
continuous heating (1 to 5 stage heating) that excludes
“DEFROST” and “P0”.
6 Press Start pad.
The oven lamp will turn on.
The total time is displayed. During operation, the indicator appears in
order from the left and heating time for the first stage will count down.

• A fter the first stage heating, beep tone will sound. The Heating Stage Indicator “2” are
displayed and heating time will count down.
• When all time expires, beep tone will sound and heating will stop. The oven lamp will turn
off. “0000” will blink until the door is opened. 1 minute later, cooling fan will stop.
• Open the door and take the food out. The oven lamp will turn on. Digital Display Window
will show the originally set time and Heating Stage Number.
• Close the door. The oven lamp will turn off. 1 minute later, Digital Display Window will go
blank.

Note: Repeat the above procedure to set Heating for the third stage and later stages.

SPECIAL NOTE: For both single and 4 stage heating

1. While heating, one press on Stop/Reset pad stops the operation. You can restart it by pressing Start pad or a
second press on Stop/Reset pad will cancel the selected program.
2. While not heating, one press on Stop/Reset pad cancels the selected program.
3. When heating is complete, you can repeat exactly the same manually selected heating time by pressing only
Start pad you use the oven again within 1 minute.
4. 1 minute later of non-use with door closed, the repeat feature will be cancelled.

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 How to Operate
PROGRAM MEMORY
Model No. NE-17723 (1300 memory): 1 digit input = 0 to 9, 2 digit input = 00 to 99, 3 digit input = 000 to 999 and A00 to C99
Other models (30 memory): A0 to C9 *For only A0 through A9 settings, you do not need to press Shift (A/B/C) pad.
To change the number of memory digits:
1. Press “Start” + “0” while the door is open.
2. Press the number of digits you want to set. (1 digit=1, 2 digits=2, 3 digits=3)
3. Press “Prog”.
Note: The Digital Display Window illustration here is Model No. NE-17723.
The Digital Display Window differs for other models.

B. PROGRAMMED HEATING
XX In Program Unlock Mode:
Example: To select Number/Memory pads “1” and “3” at A side in which your desired heating program
(at HIGH power for 3 min., single stage heating) is set

PAD INSTRUCTION DIGITAL DISPLAY WINDOW

1 Place food inside the oven and close the door.
The oven lamp will turn on and “0” will appear.
Note: While “0” appears, operation is available. 1 minute after the door is
closed, “0” will disappear.
2 Press Shift (A/B/C) pad, the desired Number/Memory pads “1” and
“3”.
The currently programmed information will be indicated.
Note: All models except Model No. NE-17723 display the memory
number and time.

3 Press Start pad.

The oven lamp will turn on and heating will start. The heating time will
count down.

• W hen all time expires, beep tone will sound and heating will stop. The oven lamp will turn
off. “0000” will blink until the door is opened. 1 minute later, cooling fan will stop.
• Open the door and take the food out. The oven lamp will turn on.
• Close the door. The oven lamp will turn off. 1 minute later, Digital Display Window will go
blank.

XX In Program Lock Mode:

Just press the desired Number/Memory pad. Heating will automatically start without pressing Start pad. (See page 14)
For Double (or Triple) Quantity heating:
Press Double (or Triple) Quantity pad before pressing the desired Number/Memory pad.

C. PROGRAMMING NUMBER/MEMORY PADS — single stage heating —

The oven can not be programmed when Program Lock is activated! (See pages 14-15)
Example: To program cooking at DEFROST power for 1 minute into Number/Memory pads “1” and “5” at A side

PAD INSTRUCTION DIGITAL DISPLAY WINDOW

1 Open the door and leave it open.
The oven lamp will turn on, and “0” will appear.

2 Press Prog pad.

“PROG” will start to blink.

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 How to Operate
PAD INSTRUCTION DIGITAL DISPLAY WINDOW
3 Press Shift (A/B/C) pad, Number/Memory pads “1” and “5”.
The selected pad number will appear and currently programmed
information will be indicated.

4 Press Power Level Selector pad.

Each time the pad is pressed, the Power Level switches as in the
Power Level Selector pad illustration on page 10. The selected power
level will be indicated, 1st Stage Heating Indicator “1” will start to blink.
5 Press Number/Memory pads “1”, “0” and “0”.
The set heating time will appear.
Note: The maximum set time for “DEFROST” and “P0” is 30 minutes, and
15 minutes for all others.
6 Press Prog pad.
“PROG” and 1st Stage Heating Indicator “1” will stop blinking.
This means that you have completed programming.

• 3 seconds later, “0” will appear.

Note:
• Program the remaining Number/Memory pads as desired by repeating steps 1-6 above.
• When “PROG” is blinking in Digital Display Window, the program can be cancelled and/or one press on
Stop/Reset pad erases the programmed Number/Memory pad number.

C. PROGRAMMING NUMBER/MEMORY PADS — 2 to 5 stage heating —

The oven can not be programmed when Program Lock is activated! (See pages 14-15)
Example: To program cooking at DEFROST power for 1 minute and at HIGH power for 2 minutes into
Number/Memory pads “1” and “5” at A side

PAD INSTRUCTION DIGITAL DISPLAY WINDOW

Follow steps 1 to 5 above.

6 Press Power Level Selector pad once.

The power level for 2nd stage will be indicated, 2nd Stage Heating
Indicator “2” will start to blink.

7 Press Number/Memory pads “2”, “0” and “0”.

The set heating time will appear.
Note: The maximum set time for “DEFROST” and “P0” is 30 minutes, and
15 minutes for all others.
However, the TOTAL TIME can be set up to 25 minutes for
continuous heating (1 to 5 stage heating) that excludes
“DEFROST” and “P0”.
8 Press Prog pad.
“PROG” and 2nd Stage Heating Indicator “2” will stop blinking. The total
time for both stages will appear. This means that you have completed
programming.
• 3 seconds later, “0” will appear.

Note:
• Program the remaining Number/Memory pads as desired by repeating steps above.
• When “PROG” is blinking in Digital Display Window, the program can be cancelled and/or one press on
Stop/Reset pad erases the programmed Number/Memory pad number.
• Repeat the above procedure to set Heating for the third stage and later stages.
- 13 -
 How to Operate
D. PROGRAMMING DOUBLE OR TRIPLE QUANTITY PAD
THE OVEN CAN NOT BE PROGRAMMED WHEN PROGRAM LOCK IS ACTIVATED! (See pages 14-15)
Example: To program 1.5 times of heating time for double quantity into Number/Memory pads “1” and
“5” at A side

PAD INSTRUCTION DIGITAL DISPLAY WINDOW

1 Open the door and leave it open.
The oven lamp will turn on, and “0” will appear.

2 Press Prog pad.

“PROG” will start to blink.

3 Press Shift (A/B/C) pad, Number/Memory pads “1” and “5”.

The selected pad number will appear and currently programmed
information will be indicated.

4 Press Double Quantity pad.

The currently programmed magnification number will appear.
Note: 1.6 times is preset at factory. (Triple Quantity pad is 2.2.)

5 Press Number/Memory pads “1” and “5” for 1.5 times.

The programmed magnification number will appear.
If A15 is programmed for 3 minutes, the time for the double quantity will
be 4 minutes and 30 seconds.
Available range is 0.1-3.0 times.
6 Press Prog pad.
“PROG” will stop blinking.
This means that you have completed programming.

• 3 seconds later, “0” will appear.

Note: If you want to program your desired magnification number for triple quantity, repeat as above, using Triple
Quantity pad instead of Double Quantity pad.
All models except Model No. NE-17723 also display the memory number in steps 4, 5, and 6.

E. PROGRAM LOCK
XX To Activate Program Lock:
PAD INSTRUCTION DIGITAL DISPLAY WINDOW
1 Open the door and leave it open.
The oven lamp will turn on, and “0” will appear.

2 While pressing Start pad, press Prog pad until “PROG”, “P” and “L”
appear. (more than 2 seconds)
“PROG”, “P” and “L” will appear.
3 seconds later, “0” will appear.

In Program Lock mode:

• The oven is started by pressing the desired Number/Memory pad. There is no need to press Start pad.
• The oven can not be programmed or run manually until the program lock is released.

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 How to Operate
XX To Release Program Lock:
PAD INSTRUCTION DIGITAL DISPLAY WINDOW
1 Open the door and leave it open.
The oven lamp will turn on, and “0” will appear.

2 While pressing Start pad, press Prog pad until “PROG” and “P”
appear. (more than 2 seconds)
“PROG” and “P” will appear.
3 seconds later, “0” will appear.

In Program Unlock mode:

• Oven reverts to a two-press operating mode (Number/Memory pad + Start pad).
• Repeat and interrupt feature are operational.
• Number/Memory pads can be programmed.
• Tone loudness control, length control and pitch control (beep tone at the end of heating cycle / filter cleaning
alarm) are operational.

F. BEEP TONE
The oven can not be programmed when Program Lock is activated! (See pages 14-15)
The loudness of beep tone, the length of beep tone at the end of heating cycle, the pitch of beep tone at the end of
heating cycle and the pitch of filter cleaning alarm can be set.
Begin with step 1 and follow the procedure to change either the length of beep tone at the end of heating cycle, the
pitch of beep tone at the end of heating cycle or the pitch of filter cleaning alarm.
Example: Change the volume to “middle (2bEEP)”, the length of beep tone at the end of heating cycle to
2nd, the pitch of beep tone at the end of heating cycle to “Low”, and the pitch of filter cleaning
alarm to “Low”.

PAD INSTRUCTION DIGITAL DISPLAY WINDOW

1 Open the door and leave it open.
The oven lamp will turn on, and “0” will appear.

2 Press Prog pad.

3 Press Start pad.

“PROG” will start to blink.
The display changes to “3bEEP”, “2bEEP”, “1bEEP”, and “0bEEP”
each time the Start pad is pressed and the settings change.
*The loudness of beep tone
3bEEP: loudest, 2bEEP: middle, 1bEEP: quietest, 0bEEP: silent

4 Press Prog pad.

“PROG” will stop blinking, and the set loudness of beep tone will
appear for 3 seconds.
Then “0” will appear.

To proceed to Step 5, press Start pad before “0” is displayed after Step 4.

- 15 - Continue
 How to Operate
PAD INSTRUCTION DIGITAL DISPLAY WINDOW
5 Within 3 seconds after pressing Prog pad at step 4, press Start pad.
“PROG” will start to blink.
The display changes to 1st, 2nd, and 3rd each time the Start pad is
pressed and the settings change.
*The length of beep tone at the end of heating cycle
1st : 3 beeps
2nd : short beeps for 60 seconds
3rd :“Beep” sounds for 5 seconds, and then 3 beeps sound 30 seconds
later and again 60 seconds later.
(Buzzer reminder functions to prevent food forgotten in the oven)

6 Press Prog pad.

“PROG” will stop blinking, and the set length of beep tone at the end of
heating cycle will appear for 3 seconds.
Then “0” will appear.

To proceed to Step 7, press Start pad before “0” is displayed after Step 6.
7 Within 3 seconds after pressing Prog pad at step 6, press Start pad.
“PROG” will start to blink.
The display changes to “ ”, “ ”, and “ ” each time the Start pad is
pressed and the settings change (Under the “bE” in “bEEP”).
*The pitch of beep tone at the end of heating cycle
: Low, : Normal, : High

8 Press Prog pad.

“PROG” will stop blinking, and the set pitch of beep tone at the end of
heating cycle will appear for 3 seconds.
Then “0” will appear.

To proceed to Step 9, press Start pad before “0” is displayed after Step 8.
9 Within 3 seconds after pressing Prog pad at step 8, press Start pad.
“PROG” will start to blink.
The display changes to “ ”, “ ”, and “ ” each time the Start pad is
pressed and the settings change (Under the “EP” in “bEEP”).
*The pitch of filter cleaning alarm
: Low, : Normal, : High

10 Press Prog pad.

“PROG” will stop blinking, and the set pitch of filter cleaning alarm will
appear for 3 seconds.
Then “0” will appear.

Note: When the filter cleaning alarm counter setting is “0”, you cannot perform steps 9 and 10.

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 How to Operate
G. PROGRAM LIST
PAD INSTRUCTION DIGITAL DISPLAY WINDOW
1 Open the door and leave it open.
The oven lamp will turn on and “0” will appear.

2 While pressing Start pad, press Number/Memory pad “1”. e.g.

All currently programmed information (the program set into each
Number/Memory pad (000 to 999), Beep Tone, Program Lock, Oven
Lamp settings when the door is open, Oven Lamp blink settings at the
end of heating cycle and Oven Lamp reduction settings during cooking
information) will continuously appear.
Note: When the filter cleaning alarm counter is set, this appears after
Program Lock.

How to erase memory content

1. Open the door (keep it open) and press Prog pad.
2. Select the memory number you want to erase, and press the Power Level Selector pad.
3. Press the Stop/Reset pad, and “0” is displayed to indicate that memory is erased.
*Memory content is automatically erased if overwritten.

- 17 -
 How to Operate
H. CYCLE COUNTER
XX To display all cooking times ever used:
PAD INSTRUCTION DIGITAL DISPLAY WINDOW
1 Open the door and leave it open.
The oven lamp will turn on and “0” will appear.

2 While pressing Start pad, press Number/Memory pad “3”. e.g.

All the cooking times that were ever used appear.

XX To display the cumulative number of times the oven was used:

PAD INSTRUCTION DIGITAL DISPLAY WINDOW
1 Open the door and leave it open.
The oven lamp will turn on and “0” will appear.

2 While pressing Start pad, press Power Level Selector pad. e.g.
The number of cycles that the oven has been used will appear.
Note: The last two digits are dropped from the cumulative number of
times the oven was used, which is displayed in units of 100 when
used over 100 times.

I. AIR FILTER CLEANING

Example: To program cleaning Air Filter every 600 hours

PAD INSTRUCTION DIGITAL DISPLAY WINDOW

1 Open the door and leave it open.
The oven lamp will turn on and “0” will appear.

2 While pressing Start pad, press Number/Memory pad “7”. e.g.

The currently programmed hour will appear.

3 Press Number/Memory pads “6”, “0” and “0”. e.g.

The programmed hour will appear.
Note: up to 9999 hours

4 Press Prog pad. e.g.

“PROG” will stop blinking, and the set hours will appear for 3 seconds.
Then “0” will appear.

Note: When “FILt” sign appears in Digital Display Window, remove Air Filter and clean it with soapy water.
Press Stop/Reset pad for 2 seconds to clear the display.
How to release the “FILt” sign
1. Press and hold down the Stop/Reset pad for 2 seconds.
2. The “FILt” sign is released and the buzzer sounds.
*If the Stop/Reset pad is not held down long enough, the “FILt” sign will disappear once but will reappear again
after the screen goes blank.
- 18 -
 How to Operate
Example: To display the filter cleaning alarm counter

PAD INSTRUCTION DIGITAL DISPLAY WINDOW

1 Open the door and leave it open.
The oven lamp will turn on, and “0” will appear.

2 While pressing Start pad, press Number/Memory pad “5”. e.g.

The cumulative total cooking time starts over and displayed after it is
cleared.

• 3 seconds later, “0” will appear.

J. OVEN LAMP
The oven can not be programmed when Program Lock is activated! (See pages 14-15)
XX Oven Lamp settings when the door is open.
Example: To turn Oven Lamp settings OFF

PAD INSTRUCTION DIGITAL DISPLAY WINDOW

1 Open the door and leave it open.
The oven lamp will turn on, and “0” will appear.

2 While pressing Start pad, press Number/Memory pad “9”.

“PROG” will start to blink.
The previously set Oven Lamp settings are displayed.

3 Press Start pad.

“on” “oFF” “on” is repeated each time the pad is pressed.

4 Press Prog pad.

“PROG” will stop blinking, and the Oven Lamp settings will appear for
3 seconds.
Then “0” will appear.

To proceed to Step 5, press Start pad before “0” is displayed

after Step 4.

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 How to Operate
XX Oven Lamp blinks at the end of heating cycle.
Example: To turn the blinking Oven Lamp ON at the end of heating cycle

PAD INSTRUCTION DIGITAL DISPLAY WINDOW

5 Within 3 seconds after pressing Prog pad at step 4, press Start pad.
“PROG” will start to blink.
The previously set Oven Lamp blink settings are displayed.

6 Press Start pad.

“oFF” “on” “oFF” is repeated each time the pad is pressed.

7 Press Prog pad.

“PROG” will stop blinking, and the Oven Lamp blink settings will appear
for 3 seconds.
Then “0” will appear.

To proceed to Step 8, press Start pad before “0” is displayed after Step 7.

XX Adjusting Oven Lamp brightness during cooking.

Example: To decrease brightness of the inner cavity during cooking

PAD INSTRUCTION DIGITAL DISPLAY WINDOW

8 Within 3 seconds after pressing Prog pad at step 7, press Start pad.
“PROG” will start to blink.
The previously set Oven Lamp reduction settings are displayed.

9 Press Start pad.

“oFF” “on” “oFF” is repeated each time the pad is pressed.

10 Press Prog pad.

“PROG” will stop blinking, and the Oven Lamp reduction settings will
appear for 3 seconds.
Then “0” will appear.

- 20 -
 Installation Instructions for Stacking
Important preparation
1. Disconnect the power cord from the wall socket Be sure the oven cavity is empty. Be sure surfaces
before attempting installation. where ovens meet is clean and sanitized.
2. For stacking installation, you must use the
PANASONIC Joint Plate (sold separately).
3. The combination of the units for stacking is limited to
only the following PANASONIC models:
Models No. NE-12521, NE-12523, NE-17521,
NE-17523, NE-17723, NE-21521,
NE-21523
4. The maximum stacking height is the total heights of
two units.

installation
1. Stack the units and remove five screws (a) as shown in Fig.1.
2. Loosen the screw (b).
3. Projection on Joint Plate must face away from the oven. Place Joint Plate on the screw (b).
4. Attach and tighten five screws (a) and the screw (b). See Fig.2.
5. Ensure the top oven is at a safe and workable height.
(b)
Joint Plate
Projection Joint Plate

Projection

(a)

Fig. 1 Fig. 2

Sanitary Counter Top Seal

When microwave oven units are stacked on a
counter top, their base must be sealed in
accordance with NSF Standards as per the
following instructions.
1. Microwave oven should be located on a level counter
top surface. Complete the electrical connections.
2. Thoroughly clean the microwave oven bottom
perimeter and the counter top area around the
microwave oven perimeter.
3. Lay generous bead of silicone seal around the entire
Silicone Sealant
perimeter of the base of each microwave oven unit.
4. Smooth the silicone seal into the crevice with finger
or tool to provide a cove seal.
Note:  Remove the Air Filter from the front of the oven
before applying silicone.
DO NOT FORGET to re-install the Air Filter
after applying silicone.
Counter Top

- 21 -
 Care of Your Oven
1. Remove the plug from the electrical socket before 3. The outside surface of this microwave oven should
cleaning. be cleaned with soap and water, then dried with a
2. Keep the inside of the oven clean. If pieces of food soft cloth. Make sure that water does not get into the
or spilled liquids stick to the oven walls, or between back ventilation or control panel opening since this
door seal and door surface, they will absorb can damage the unit.
microwaves and may cause arcing or sparks. Wipe 4. The window of the door should be washed with very
up all spills with a damp cloth. Kitchen detergent or mild soap and water. Be sure to use a soft cloth.
an approved sanitizing solution may be used if the Never use window clearer. The front door can be
oven gets very dirty. Do not use harsh detergents or scratched by harsh soap or cleaners.
abrasives.

Cleaning of the Cleaning THE Air Filter

splatter shield Clean the Air Filter daily according to the following
instructions. The oven may have problems when the Air
1. Hold snap in-snap out side stoppers of splatter Filter becomes clogged with dust.(*)
shield with both hands and pull them in and down. 1. Remove Air Filter from the front bottom skirt by
Then take the splatter shield out of the oven cavity. turning the right screw to the left. Then slide the filter
splatter shield stopper to the right and lift it off the post at the left.

screw

post

2. Rinse splatter shield in soapy water and an 2. Wash this filter in warm soapy water, rinse and allow
approved sanitizing solution. to dry.
3. Be sure to replace the shield before using the oven. 3. Be sure to replace Air Filter before using the oven.
CAUTION (*) If Air Filter becomes clogged with debris this will
Splatter shield must be in place securely when cause an overheating problem on the oven.-
you use the oven. See Failure codes on page 6.

- 22 -
 Cleaning and Maintenance procedures

ALWAYS COVER pan(s). Use a ½ Pan for smaller DO NOT stack pans.
portions and add a little water in pan to create steam. DO NOT OPERATE EMPTY!

ALWAYS clean oven interior DAILY with rag SOAKED DO NOT HEAT BAGGED PRODUCTS!
with Sanitizer, set Microwave for 1 minute and Place the food in a microwave-safe container with a lid
30 seconds-this softens any hardened residue inside and heat or defrost.
oven.

The rag will now be very hot. DO NOT use utensils or metal objects to clean interior
CAREFULLY, and without scraping, wipe interior with of oven.
the cloth using tongs. DO NOT use oven as a Timer.

ALWAYS remove bottom filter screens and clean daily. DO NOT operate with Metal pans.
DO NOT OPERATE OVEN EMPTY OR WITHOUT Use covered Amber “H” type pans or microwaveable
FILTER SCREENS. Vent holes behind filters should be containers only!
open & clean. Use a small brush to clean as necessary.

IF BOTTOM PLATE BREAKS or CRACKS, DO NOT CONTINUE TO USE OVEN

CONTACT AUTHORIZED SERVICE AGENCY IMMEDIATELY!! 1-877-266-6836

- 23 -
 Heating and Defrosting Time Charts
TABLE OF CONTENTS
MICROWAVE BASICS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
GENERAL GUIDELINES FOR HEATING IN A PANASONIC MICROWAVE OVEN . . . 25
APPETIZERS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
BAKED GOODS AND DESSERTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
BREAKFAST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
FISH AND SEAFOOD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
GRAVIES, SAUCES AND SOUPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
PLATED MEAT AND POULTRY ENTREES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
RICE AND PASTA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
SANDWICHES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
VEGETABLES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
CASSEROLES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Note: All heating times in the following charts are “approximate”. We recommend you test your own recipe
items and plating techniques in this oven to establish the correct heating times for your recipe items.

Maximum programmable time for each stage heating is

“DEFROST” and “P0”: 30 minutes
others: 15 minutes.

Example: For items that cook longer than 15 minutes on 50 % power, please program oven for two or three
stage cooking.
For example: To program 35 minutes on 50 %
1st stage: Program on 50 % 15 minutes
2nd stage: Program on 50 % 15 minutes
3rd stage: Program on 50 % 5 minutes

TOTAL TIME on 50 % power is 35 minutes

- 24 -
 Heating and Defrosting Time Charts
microwave basics general guidelines for
Fundamental principles determine the success of heating in a panasonic
microwave food preparation.
microwave oven
They include: For specific time, see each food category for
appropriate heating techniques, plus necessary pre-
1. TEMPERATURE OF FOODS – Frozen or preparation of foods.
refrigerated food items will require longer heating
times to reach a desired serving temperature than HEATING FOODS FROM REFRIGERATED
foods from room temperature. TEMPERATURE
2. FOOD COMPONENTS – Foods high in sugar, salt, Foods stored in the refrigerator (< 40˚F) should be
fats and moisture content heat faster because these covered before reheating with the exception of breads,
properties attract microwave energy. Denser foods pastries or any breaded product, which should be
high in protein and fiber, absorb microwave energy heated uncovered to prevent sogginess.
slower which means a lengthier heating time. Most conventionally prepared foods should be slightly
3. BULK/VOLUME – The greater the mass of food, the undercooked, and held in the refrigerator, so that
longer it takes to heat. overcooking does not occur during microwave heating.
4. CONTAINERS – Ceramic, paper, china, styrofoam, Cooked items, such as vegetables, may be portion
glass and plastic are suitable for use in microwave plated and covered for reheating without loss of color,
ovens with the following caution. texture or nutritional content.
DO NOT HEAT foods in a SEALED container or HEATING FOODS FROM ROOM TEMPERATURE
Food items such as canned items, fresh vegetables,
Heating foods with either high sugar or high fat etc. will require significantly less heating time than
content should be done. ONLY in high those from refrigerated temperatures.
temperature-resistant containers since these
foods get very hot. Using styrofoam containers for IMPORTANT RECOMMENDATIONS
these foods will cause the styrofoam to warp. 1. For best results it is recommended that foods
Other low temperature restaurant glass or plastic conventionally prepared be slightly undercooked
platters may crack or wrap under similar when subsequently heated in this oven.
conditions. 2. REMEMBER that after the heating cycle has been
completed, internal food temperatures continue to
bag. Foods expand when heated and can break the rise slightly in foods heated in this oven.
container or bag. 3. A major abuse of microwave applications is the
5. AVOID METAL because it “bounces” the category of breads, pastries and pies are drier than
microwaves, causing uneven heating and insides or fillings, they heat more slowly. Therefore,
sometimes even flashes, which may pit or mar the baked goods should ONLY be heated until the crust
interior of the oven, the metal container or plate is warm to the touch (120˚F-130˚F).
trim. 4. DO NOT OVERHEAT YOUR FOOD: 99% of all
food quantity complaints of microwave heated
6. Heated liquids can erupt if not mixed with air. Do not foods can be traced to overheating.
heat liquids in your microwave oven without first Finally times given are approximate always
stirring. follow USDA/FDA temperature and operational
gridlines when cooking.

- 25 -
 Heating and Defrosting Time Charts
appetizers
Quantities of appetizers can be prepared conventionally Most cooked appetizers heat on HIGH power, between
in advance and refrigerated until needed. Most 7 and 11 seconds per ounce depending on weight,
appetizers, with the exception of “nacho” platters and density, and bone content. “Nacho’s” need 30 to
potato skins, should be heated covered. Appetizers of 37 seconds per ounce depending on the amount of
the same basic shape and size can be reheated topping.
together. All heating times listed in the chart are from refrigerated
temperatures (40˚F) except for “nacho” chips.

Approximate Times
Instructions for Instructions for Power NE-12521 NE-17521 NE-21521
Item Quantity
Pre-preparation Microwave Heating Level NE-12523 NE-17523 NE-21523
NE-17723
BBQ Ribs 8 oz. Prepare Place on plate, cover. HIGH 60 sec. 45 sec. 35 sec.
(224 g) conventionally,
refrigerate, covered.
Chicken 5-6 oz. Prepare Place on plate, cover. HIGH 50 sec. 35 sec. 25 sec.
Wings (140-168 g) conventionally,
refrigerate, covered.
Chili con 8 oz. Prepare Place in small bowl, HIGH 1 min. 50 sec. 40 sec.
Queso (224 g) conventionally, cover. 15 sec.
refrigerate, covered.
Meatballs 4-5 oz. Prepare Place on plate, cover. HIGH 50 sec. 35 sec. 25 sec.
(112-140 g) conventionally,
refrigerate, covered.
Nachos 4 oz. For Best Results- Spread refried beans HIGH 50 sec. 35 sec. 25 sec.
(112 g) Prepare when on each individual
ordered or only a nacho. Arrange on
short time before platter. Sprinkle with
serving to keep chips Cheddar cheese.
crisp. DO NOT COVER.
Potato 8 oz. Prepare skins Arrange skins on HIGH 60 sec. 45 sec. 35 sec.
Skins (224 g) conventionally, platter. Sprinkle with
refrigerate, covered. shredded Cheddar
cheese and cooked,
crumbled bacon.
DO NOT COVER.
Rumaki 4 oz. Prepare Place on plate, cover. HIGH 35 sec. 25 sec. 20 sec.
(112 g) conventionally,
refrigerate, covered.
Shrimp de 4 oz. Prepare Place on small plate, HIGH 55 sec. 40 sec. 30 sec.
Jonghe (112 g) conventionally, cover.
refrigerate, covered.

- 26 -
 Heating and Defrosting Time Charts
baked goods and desserts
Breads, pastries and pies should be heated uncovered, Because crusts of breads, pastries and pies are drier
at HIGH power. They should be placed on absorbent than insides or fillings, they heat more slowly. After
material, such as a napkin or paper towel to prevent heating let rest about 1 minute for equalization of
sogginess. temperature. If product is overheated, the end result will
DO NOT OVERHEAT breads and pastries. Baked not be satisfactory.
goods should only be heated until the crust feels warm Heating times for sweet baked goods and desserts are
to the touch (120˚F-130˚F). relatively short because of the high sugar content.

Approximate Times
Instructions for Instructions for Power NE-12521 NE-17521 NE-21521
Item Quantity
Pre-preparation Microwave Heating Level NE-12523 NE-17523 NE-21523
NE-17723
Bread, 8 oz. Prepare Place on paper HIGH 25 sec. 15 sec. 10 sec.
mini- (224 g) conventionally, store towel, uncovered.
loaf white at room temperature.
or wheat
Coffee 3 oz. Place on paper HIGH 20 sec. 13 sec. 7 sec.
cake (84 g) towel, uncovered.
frozen
Muffins, 2 ea. Prepare Place on paper HIGH 20 sec. 13 sec. 7 sec.
fruit conventionally or towel, or napkin,
defrost, store at uncovered.
room temperature.
6 ea. Prepare Place on paper HIGH 30 sec. 20 sec. 15 sec.
conventionally or towel, or napkin,
defrost, store at uncovered.
room temperature.
Pie, fruit 5 oz. Prepare Place on plate, HIGH 25 sec. 15 sec. 10 sec.
(1 slice 140 g) conventionally, uncovered.
refrigerate, covered.
Rolls, hard 4 ea. Room temperature. Place on paper HIGH 25 sec. 15 sec. 10 sec.
towel, uncovered.
After heating, let rest
1 minute.
Rolls, soft 6 ea. Room temperature. Place on paper HIGH 25 sec. 15 sec. 10 sec.
towel, uncovered.
After heating, let rest
1 minute.
Rolls, 6 ea. Room temperature. Place on paper HIGH 25 sec. 15 sec. 10 sec.
sweet towel, uncovered.
After heating, let rest
1 minute.

- 27 -
 Heating and Defrosting Time Charts
breakfast
All foods listed are prepared in advance and reheated When preparing breakfast foods conventionally,
at HIGH power from refrigerated temperatures (40˚F). undercook slightly and immediately chill and store,
Most breakfast foods are heated covered to retain covered, for later reheating.
moisture, with the exception of breads and pastries, Cured breakfast meats will reheat faster than uncured
which should be heated uncovered on absorbent meats because salt readily absorbs microwave energy.
material such as a napkin or paper towel to prevent WARNING: Never cook or reheat eggs in the shell.
sogginess. For poached eggs, pierce yolks before They may explode when interior pressure builds up.
heating and allow eggs to stand for 1 minute after
cooking so pressure subsides before cutting into them.

Approximate Times
Instructions for Instructions for Power NE-12521 NE-17521 NE-21521
Item Quantity
Pre-preparation Microwave Heating Level NE-12523 NE-17523 NE-21523
NE-17723
Bacon 4 strips Prepare Place on plate and HIGH 30 sec. 20 sec. 15 sec.
conventionally, cover.
undercook slightly,
refrigerate, covered.
Bacon, 4 slices Prepare Place on plate and HIGH 30 sec. 20 sec. 15 sec.
Canadian conventionally, cover.
refrigerate, covered.
Eggs, 2 eggs Prepare Remove from water. HIGH 30 sec. 20 sec. 15 sec.
poached conventionally, Place on plate, pierce
undercook slightly, yolks, cover. Let rest
refrigerate in salted 1 minute after heating.
water, covered.
Eggs, 2 eggs Prepare Place on plate and HIGH 30 sec. 20 sec. 15 sec.
scrambled conventionally, cover.
undercook slightly,
refrigerate, covered.
Eggs, 2 eggs Prepare Place on plate and HIGH 35 sec. 25 sec. 20 sec.
scrambled 4 strips conventionally, cover.
with bacon undercook slightly,
refrigerate, covered.
Eggs, 2 eggs Prepare Place on plate and HIGH 45 sec. 30 sec. 20 sec.
scrambled 4 links conventionally, cover.
with undercook slightly,
sausage refrigerate, covered.
links
French toast 3 slices Prepare Place toast on plate. HIGH 35 sec. 20 sec. 15 sec.
conventionally, Heat uncovered.
refrigerate, covered.

- 28 -
 Heating and Defrosting Time Charts
Approximate Times
Instructions for Instructions for Power NE-12521 NE-17521 NE-21521
Item Quantity
Pre-preparation Microwave Heating Level NE-12523 NE-17523 NE-21523
NE-17723
French 2 slices Prepare Place toast on plate HIGH 45 sec. 35 sec. 30 sec.
toast with 4 strips conventionally, in single layer. Cover
bacon refrigerate, covered.
French 2 slices Prepare Place toast on plate HIGH 45 sec. 35 sec. 30 sec.
toast with 4 links conventionally, in single layer. Cover
sausage refrigerate, covered.
Ham steak 4 oz. Prepare Place on plate and HIGH 40 sec. 30 sec. 25 sec.
(112 g) conventionally, cover. Let rest
refrigerate, covered. 1 minute after
heating.
Hash, 3 oz. Prepare Place on plate and HIGH 45 sec. 30 sec. 25 sec.
corned (84 g) conventionally, cover.
beef, refrigerate, covered.
canned
Pancakes 4 ea. Prepare Place on plate in HIGH 35 sec. 20 sec. 15 sec.
conventionally, single layer. Heat
refrigerate, covered. uncovered.
Pancakes 4 ea. Prepare Place on plate in HIGH 45 sec. 35 sec. 30 sec.
with bacon 4 strips conventionally, single layer. Cover.
refrigerate, covered.
Pancakes 4 oz. Prepare Place on plate in HIGH 45 sec. 35 sec. 30 sec.
and (4 ea. 112 g) conventionally, single layer. Cover.
sausage refrigerate, covered.
patty
Potatoes, 41⁄2 oz. Prepare Place on plate and HIGH 40 sec. 30 sec. 25 sec.
hashed (126 g) conventionally, heat, uncovered.
brown refrigerate, covered.
Sausage 4 links Prepare Place on plate. HIGH 40 sec. 30 sec. 25 sec.
links conventionally, Cover.
undercook slightly,
refrigerate, covered.
Sausage 4 patties Prepare Place on plate. HIGH 35 sec. 25 sec. 20 sec.
patties conventionally, Cover.
undercook slightly,
refrigerate, covered.

- 29 -
 Heating and Defrosting Time Charts
fish and seafood
Defrost Primary Cooking
Fish and seafood can be defrosted and heated Cooking individual portions demands close attention as
successfully in this microwave oven. To defrost evenly, well as slight undercooking. Delicate fish and shellfish
fish should be arranged in a single layer in container should always be cooked covered and should rest after
and should only be thawed to the point of being flexible heating.
so it does not begin to cook at the edges.

Fish/Seafood—Primary Cooking
Approximate Times
Instructions for Instructions for Power NE-12521 NE-17521 NE-21521
Item Quantity
preparation Microwave Heating Level NE-12523 NE-17523 NE-21523
NE-17723
Lobster Tail 8 oz. Defrost. Refrigerate, Place on plate, brush HIGH 3 min. 2 min. 1 min.
(224 g) covered. with butter and cover. 30 sec. 30 sec. 30 sec.
Perch fillets 7 oz. Defrost. Refrigerate, Place in microwave HIGH 1 min. 50 sec. 40 sec.
(196 g) covered. pan and brush with 15 sec.
butter and herbs.
Salmon 8 oz. Defrost. Refrigerate, Place on plate, brush HIGH 1 min. 45 sec. 35 sec.
Steaks (224 g) covered. with butter and cover.
Scallops, 5 oz. Defrost slightly. Place in microwave HIGH 45 sec. 35 sec. 30 sec.
Bay (140 g) Refrigerate, covered. pan, dot with butter
and cover.
Shrimp, 6 oz. Defrost. Refrigerate, Place on plate and HIGH 45 sec. 35 sec. 30 sec.
large (168 g) covered. cover.
Snapper, 5 oz. Defrost. Refrigerate, Place on plate, brush HIGH 1 min. 45 sec. 35 sec.
Red fillets (140 g) covered. with butter and herbs
and cover.
Sole, stuffed 6 oz. Defrost. Refrigerate, Place on plate and HIGH 1 min. 50 sec. 40 sec.
with (168 g) covered. cover. 15 sec.
crabmeat

Fish/Seafood, Frozen—Defrosting (To calculate time, use 15 seconds times (x) ounce)
Approximate Times
Instructions for Instructions for Power NE-12521 NE-17521 NE-21521
Item Quantity
preparation Microwave Heating Level NE-12523 NE-17523 NE-21523
NE-17723
Lobster Tail 8 oz. Place on plate and DEFROST
(frozen) (224 g) cover. After DEFROST
Use calculation
cycle, let rest 5 min.
Above
and refrigerate or
cook.
Perch, 1 lb. Place in microwave DEFROST
fillets (450 g) pan and cover. Halfway
(frozen) through defrost, turn
over and if possible, Use calculation
rearrange fillets. After Above
DEFROST cycle, let
rest 5 min. and
refrigerate or cook.
Shrimp, 6 oz. Place on plate and DEFROST
large (168 g) cover. After DEFROST Use calculation
(frozen) cycle, refrigerate or Above
cook.

- 30 -
 Heating and Defrosting Time Charts
gravies, sauces and soups
Some water-based gravies, sauces and soup mixes Refrigerated gravies, sauces and soups can be
may be prepared in large portions using this oven to reheated quickly at HIGH and requires stirring during
heat water and thicken the blended mixes. heating to produce an even temperature.

Gravies
Approximate Times
Instructions for Instructions for Power NE-12521 NE-17521 NE-21521
Item Quantity
preparation Microwave Heating Level NE-12523 NE-17523 NE-21523
NE-17723
Brown 1 qt. Prepare Place in microwave HIGH 7 min. 5 min. 4 min.
gravy conventionally, or heat pan. Cover, stir midway 30 sec. 30 sec.
ingredients in and cover.
Chicken 1 qt. HIGH 5 min. 5 min. 4 min.
microwave, if
gravy 30 sec.
recommended.
Refrigerate gravy.

Sauces
Approximate Times
Instructions for Instructions for Power NE-12521 NE-17521 NE-21521
Item Quantity
preparation Microwave Heating Level NE-12523 NE-17523 NE-21523
NE-17723
Au jus 1 qt. HIGH 7 min. 5 min. 4 min.
30 sec. 30 sec.
Cheese 1 qt. HIGH 8 min. 6 min. 5 min.
sauce 30 sec. 30 sec.
Espagnole 1 qt. HIGH 7 min. 5 min. 4 min.
(stock base) Prepare 30 sec. 30 sec.
Mushroom 1 qt. conventionally, or heat HIGH 7 min. 5 min. 4 min.
Place in microwave
sauce ingredients in 30 sec. 30 sec.
pan. Cover, stir midway
Tomato 1 qt. microwave, if HIGH 7 min. 5 min. 4 min.
through heating.
sauce recommended. 30 sec. 30 sec.
White 1 qt. Refrigerate sauce. HIGH 7 min. 5 min. 4 min.
sauce 30 sec. 30 sec.
(Bechamel)
White 1 qt. HIGH 7 min. 5 min. 4 min.
sauce 30 sec. 30 sec.
(stock base)

Soups
Approximate Times
Instructions for Instructions for Power NE-12521 NE-17521 NE-21521
Item Quantity
Pre-preparation Microwave Heating Level NE-12523 NE-17523 NE-21523
NE-17723
Beef broth 1 qt. Prepare HIGH
Chicken 1 qt. conventionally, or heat HIGH
Place in microwave
Noodle ingredients in 5 min. 4 min.
pan. Cover, stir midway 7 min.
soup microwave, if 30 sec. 30 sec.
through heating.
Clam 1 qt. recommended. HIGH
chowder Refrigerate soup.

- 31 -
 Heating and Defrosting Time Charts
plated meat and poultry entrees
Meat and poultry can be reheated successfully in this
oven. CAUTION
Pork products must be fully cooked prior to reheating.
Undercook meat slightly. Arrange meat or poultry slices
in single layer, overlapping pieces as little as possible. When appropriate, cover meats or poultry evenly with
sauces.
Approximate Times
Instructions for Instructions for Power NE-12521 NE-17521 NE-21521
Item Quantity
Pre-preparation Microwave Heating Level NE-12523 NE-17523 NE-21523
NE-17723
Beef, prime 12 oz. Prepare conventionally, Place on plate and top HIGH 2 min. 1 min. 1 min.
rib au jus (336 g) refrigerate, covered. meat with au jus. Cover. 20 sec.
Beef stew 8 oz. Prepare conventionally, Put in small bowl, stir HIGH 1 min. 45 sec. 35 sec.
(224 g) refrigerate, covered. midway through
heating, cover.
Beef 8 oz. Prepare conventionally, Place on plate and HIGH 35 sec. 45 sec. 15 sec.
stroganoff (224 g) refrigerate, covered. cover.
with
noodles
Chicken, 9 oz. Prepare conventionally, Place on plate, cover. HIGH 1 min. 1 min. 45 sec.
BBQ (252 g) refrigerate, covered. After 30 sec. of heating, 30 sec.
spoon additional sauce
evenly over chicken, if
desired.
Chicken, 8 oz. Prepare conventionally, Place on plate, HIGH 1 min. 45 sec. 35 sec.
breaded, (224 g) refrigerate, covered. uncovered.
fried
Chicken, 1⁄2 ea. Prepare conventionally, Place on plate and HIGH 1 min. 1 min. 45 sec.
broiled refrigerate, covered. cover. 30 sec.
Chicken 12 oz. Prepare all Place on plate, depress HIGH 3 min. 2 min. 1 min.
pieces, with (336 g) components potatoes and cover. 30 sec.
potatoes, conventionally,
dressing refrigerate, covered
and gravy
Cornish 1 ea. Prepare conventionally, Place on plate and HIGH 2 min. 2 min. 1 min.
hen (22 oz.) refrigerate, covered. cover. 30 sec. 30 sec.
Duck 1⁄2 ea. Prepare conventionally, Place on plate and HIGH 3 min. 2 min. 1 min.
refrigerate, covered. cover. 30 sec.
Burrito 8 oz. Prepare conventionally, Place on plate and HIGH 1 min. 45 sec. 35 sec.
(224 g) refrigerate, covered. cover.
Meat loaf 7 oz. Prepare conventionally, Arrange slices in single HIGH 1 min. 50 sec. 45 sec.
with gravy (196 g) refrigerate, covered. layer on plate, cover 10 sec.
with gravy. Cover
Green 6 oz. Prepare conventionally, Place on plate and HIGH 1 min. 1 min. 50 sec.
peppers, (168 g) refrigerate, covered. cover. 45 sec. 15 sec.
stuffed
Pork chop, 7 oz. Prepare conventionally, Place on plate and MEDIUM 2 min. 1 min. 1 min.
stuffed (196 g) refrigerate, covered. cover. 30 sec. 10 sec.
Ribs, short 8 oz. Prepare conventionally, Place on plate and HIGH 1 min. 45 sec. 35 sec.
(224 g) refrigerate, covered. cover.
Ribs, spare 16 oz. Prepare conventionally, Place on plate and HIGH 2 min. 1 min. 1 min.
(448 g) refrigerate, covered. cover. 30 sec. 10 sec.
Salisbury 7 oz. Prepare conventionally, Place on plate and MEDIUM 2 min. 1 min. 1 min.
steak (196 g) refrigerate, covered. cover. 30 sec. 10 sec.
Turkey, 12 oz. Prepare conventionally, Arrange slices in single HIGH 1 min. 50 sec. 45 sec.
sliced with (336 g) refrigerate, covered layer on plate and 10 sec.
gravy with gravy. Cover. cover.

- 32 -
 Heating and Defrosting Time Charts
rice and pasta
For best results: reheat covered at HIGH power. Adding Rice and pasta dishes with cheese sauce, require more
moisture, such as a sauce, can facilitate reheating stirring than tomato-based sauces to avoid over-
though its not essential. heating and stringiness of cheese.

Rice
Approximate Times
Instructions for Instructions for Power NE-12521 NE-17521 NE-21521
Item Quantity
Pre-preparation Microwave Heating Level NE-12523 NE-17523 NE-21523
NE-17723
Chicken 4 oz. Prepare Place on plate and HIGH
rice pilaf (112 g) conventionally, cover.
undercook slightly,
refrigerate, covered.
50 sec. 35 sec. 25 sec.
Rice, long 4 oz. Prepare Place on plate and HIGH
grain and (112 g) conventionally, cover.
wild rice undercook slightly,
refrigerate, covered.

Pasta
Approximate Times
Instructions for Instructions for Power NE-12521 NE-17521 NE-21521
Item Quantity
Pre-preparation Microwave Heating Level NE-12523 NE-17523 NE-21523
NE-17723
Lasagna 8 oz. Prepare Place on plate and HIGH 2 min. 1 min. 1 min.
(224 g) conventionally, cover. Cut in half, let 30 sec. 30 sec.
undercook slightly, rest 1 min. after MEDIUM 1 min. 1 min. 50 sec.
refrigerate, covered. heating. 30 sec.
Macaroni 8 oz. Prepare Place on plate and HIGH 1 min. 1 min. 50 sec.
and cheese (224 g) conventionally, cover. Let rest 1 min. 30 sec. 10 sec.
undercook slightly, after heating.
refrigerate, covered.
Noodles 4 oz. Prepare Place on plate and HIGH 45 sec. 30 sec. 20 sec.
(112 g) conventionally, cover.
undercook slightly,
refrigerate, covered.
Ravioli 6 oz. Prepare Arrange in single layer HIGH 55 sec. 40 sec. 30 sec.
(168 g) conventionally, on small place and
undercook slightly, cover.
refrigerate, covered.
12 oz. Prepare Arrange in single layer HIGH 2 min. 1 min. 1 min.
(336 g) conventionally, on small place and 45 sec. 10 sec.
undercook slightly, cover.
refrigerate, covered.
Spaghetti 12 oz. Prepare Place on plate and HIGH 1 min. 1 min. 1 min.
with meat (336 g) conventionally, cover with sauce. 50 sec. 30 sec. 15 sec.
sauce keeping spaghetti and Cover.
sauce separate,
refrigerate, covered.

- 33 -
 Heating and Defrosting Time Charts
Sandwiches
Preassembled sandwiches can be heated quickly and Thin sliced means, lightly packed, allow for more even
easily in this microwave oven. For best results, heating. Place meat over bread.
assemble sandwiches no more than 3 hours in All but openfaced sandwiches should be heated
advance. Meat fillings such as hamburgers and uncovered on absorbent material such as paper towel
sausage should be precooked and preferably not be or napkin to prevent sogginess.
more than 1⁄2 inch thick.
Day-old, toasted breads, or breads whose formula is
enriched with egg or fat are advantageous because
they tend to become less soggy when heated.

Approximate Times
Instructions for Instructions for Power NE-12521 NE-17521 NE-21521
Item Quantity
Pre-preparation Microwave Heating Level NE-12523 NE-17523 NE-21523
NE-17723
BBQ beef 6 oz. Prepare beef Assemble, place on HIGH 60 sec. 45 sec. 35 sec.
on bun (168 g) conventionally, paper napkin on plate,
refrigerate, covered. uncovered.
Toast bun.
Corned beef 5 oz. Assemble, Place on paper towel, HIGH 60 sec. 45 sec. 35 sec.
on rye (140 g) refrigerate, covered. uncovered.
French dip 6 oz. Assemble, Place on plate with au HIGH 60 sec. 45 sec. 35 sec.
(168 g) refrigerate, covered. jus over beef and on
side, uncovered.
Grilled 4 oz. Prepare Place on paper towel, HIGH 60 sec. 45 sec. 35 sec.
cheese (112 g) conventionally, uncovered.
refrigerate, covered.
Hamburger, 5 oz. Prepare burger Place on paper towel, HIGH 60 sec. 45 sec. 35 sec.
plain with (140 g) conventionally, Toast uncovered.
cheese 5 oz. bun. Assemble, HIGH 1 min. 50 sec. 40 sec.
(140 g) refrigerate, covered. 5 sec.
Hot dog 3 oz. Prepare Wrap loosely in HIGH 55 sec. 40 sec. 30 sec.
(84 g) conventionally. plastic.
Toast bun. Assemble,
refrigerate, covered.
Pastrami on 5 oz. Assemble, Place on paper towel, HIGH 60 sec. 45 sec. 35 sec.
rye (140 g) refrigerate, covered. uncovered.
Reuben 6 oz. Prepare Place on paper towel, HIGH 60 sec. 45 sec. 35 sec.
(168 g) conventionally, uncovered.
refrigerate, covered.
Roast beef, 8 oz. Prepare beef and Assemble, plate, HIGH 60 sec. 45 sec. 35 sec.
open-face (224 g) gravy conventionally, cover.
with gravy refrigerate, covered.
Toast bread.
Sausage, 51⁄2 oz. Prepare sausage Place on paper towel, HIGH 60 sec. 45 sec. 35 sec.
Italian on (154 g) conventionally. Toast uncovered.
sub roll roll. Assemble,
refrigerate, covered.
Turkey, 8 oz. Prepare turkey and Assemble, plate, HIGH 60 sec. 45 sec. 35 sec.
open-face (224 g) gravy conventionally, cover.
with gravy refrigerate, covered.
Toast bread.

- 34 -
 Heating and Defrosting Time Charts
vegetables
Most vegetables, small and bulk portions, defrost, heat, Icy sections should be broken up during heating for
and cook very successfully in the microwave, retaining even temperature distribution.
fresh color and texture as well an nutritional value. The Canned vegetables can be heated using HIGH in
thicker and more fibrous the vegetable, the longer the approximately 1 minute per pound.
cooking time. (ie. Root vegetables)
Most fresh vegetables are prepared with a small
Frozen vegetables can be defrosted and heated in one amount of cooking liquid such as water.
step. One to two tablespoons of water should be added
to frozen vegetables.

Vegetables, Frozen—Defrosting and Heating

Approximate Times
Instructions for Instructions for Power NE-12521 NE-17521 NE-21521
Item Quantity
Pre-preparation Microwave Heating Level NE-12523 NE-17523 NE-21523
NE-17723
Beans, 1.8 kg NONE Place in a microwave HIGH
green (4 lb.) safe 6” half pan. Add
2.7 kg NONE one to two HIGH
(6 lb.) tablespoons of water.
Cauliflower 1.8 kg NONE Cover with lid. HIGH
Let stand, covered, 9 min./kg 6 min. 4 min.
(4 lb.)
2 minutes. (4 min./lb.) 40 sec./kg 20 sec./kg
2.7 kg NONE HIGH
(3 min./lb.) (2 min./lb.)
(6 lb.)
Broccoli 1.8 kg NONE HIGH
(4 lb.)
Carrots, 2.7 kg NONE HIGH
sliced (6 lb.)

- 35 -
 Heating and Defrosting Time Charts
Vegetable, Fresh—Heating
Approximate Times
Instructions for Instructions for Power NE-12521 NE-17521 NE-21521
Item Quantity
Pre-preparation Microwave Heating Level NE-12523 NE-17523 NE-21523
NE-17723
Carrots (cook) 1.8 kg Peel carrots; cut Wash vegetables well. HIGH 8 min. 6 min. 5 min.
& other (4 lb.) into 1⁄8˝ slices. Cut into uniform size
root 2.3 kg pieces. Place in HIGH 10 min. 7 min. 6 min.
vegetables (5 lb.) microwave safe 30 sec. 30 sec.
2.7 kg Cambro 4˝ half pan. HIGH 12 min. 9 min. 8 min.
(6 lb.) Cover with lid. Stir
3.2 kg midway through HIGH 13 min. 10 min. 9 min.
(7 lb.) heating. After heating, 30 sec. 30 sec. 30 sec.
let stand, covered,
2 minutes.
(blanch) 1.8 kg Peel carrots; cut Wash vegetables well. HIGH 6 min. 4 min. 3 min.
(4 lb.) into 1⁄8˝ slices. Cut into uniform size
2.3 kg pieces. Place in HIGH 8 min. 5 min. 4 min.
(5 lb.) microwave safe 50 sec. 30 sec. 30 sec.
2.7 kg Cambro 4˝ half pan. HIGH 10 min. 7 min. 6 min.
(6 lb.) Add 3 to 4 tablespoons
3.2 kg of water. HIGH 11 min. 8 min. 7 min.
(7 lb.) Stir midway through 30 sec. 30 sec. 30 sec.
heating. After heating,
let stand, covered,
2 minutes.

Vegetable, Fresh—Primary Cooking

Approximate Times
Instructions for Instructions for Power NE-12521 NE-17521 NE-21521
Item Quantity
Pre-preparation Microwave Heating Level NE-12523 NE-17523 NE-21523
NE-17723
Broccoli 1.35 kg Rinse broccoli. Place in a microwave HIGH 10 min. 7 min. 5 min.
(3 lb.) Cut into spears. safe Cambro 6˝ half
pan. Add 2 tablespoons
of water. Cover. After
cooking, let stand,
covered, 2 minutes.
Baked 8 pcs. Place in a microwave HIGH 8 min. 7 min. 6 min.
Potatoes (100 ct.) safe Cambro 6˝ half
pan. Add 2 tablespoons
of water. Cover. After
cooking, let stand,
covered, 2 minutes.
Refried 3.2 kg Place in a microwave HIGH 8 min. 6 min. 5 min.
beans (7 lb.) safe Cambro 6˝ half 30 sec.
(#10 can) pan. Cover with lid.
After cooking, let stand
2 minutes.

- 36 -
 Heating and Defrosting Time Charts
casseroles
Food-Service casseroles can be cooked successfully in Preparation
this microwave oven. For best results, follow Remove all casseroles from their foil baking trays, while
instructions below. still frozen and place in a microwave safe 4-inch half
pan. Place in refrigerator and thaw for about 30 minutes
per ounce.
Let stand 15 minutes before serving.

Casseroles, Frozen—Heating
Approximate Times
Instructions for Instructions for Power NE-12521 NE-17521 NE-21521
Item Quantity
Pre-preparation Microwave Heating Level NE-12523 NE-17523 NE-21523
NE-17723
Vegetable Calculate Place in 4˝ half pan. Cover with lid. 1st
Lasagna min./kg Thaw in refrigerator for Let stand 15 minutes Stage
(min./lb.) approx. 4 days. before serving. HIGH
2nd
Stage
MEDIUM
Spinach Calculate Place in 4˝ half pan. Cover with lid. 1st
Souffle min./kg Thaw in refrigerator for Let stand 15 minutes Stage 5 min. 3 min. 2 min.
(min./lb.) approx. 2 days. before serving. MEDIUM 40 sec. 20 sec. 20 sec.
2nd per kg per kg per kg
Stage

( ) ( ) ( )
HIGH 2 min. 1 min. 1 min.
Deep Dish Calculate Place in 4˝ half pan. Sprinkle with HIGH 30 sec. 30 sec. per lb.
Cherry min./kg Thaw in refrigerator. 2 tablespoons of sugar. per lb. per lb.
Crisp (min./lb.)
Macaroni Calculate Place in 4˝ half pan. Cover with lid. Stir after HIGH
and min./kg Thaw in refrigerator for cooking.
Cheese (min./lb.) approx. 2 days.
Burritos Calculate Place on paper towel. Heat covered. HIGH
min./kg
(min./lb.)

Instructions for all casseroles & large items (4 lbs. or more) that are ordinarily baked:
1) Defrost (see defrost method on page 35).
2) Heat: From refrigerated temperatures (< 40˚F and > 32˚F)
Stage 1 = High time per kg (lb.)
Stage 2 = Medium time per kg (lb.)

- 37 -
 Panasonic PRO 1 Microwave Oven
Limited Warranty (For USA Only)
Limited Warranty Coverage (For USA Only)
If your product does not work properly because of a defect in materials or Some states do not allow the exclusion or limitation of incidental or
workmanship, Panasonic Corporation of North America (referred to as “the consequential damages, or limitations on how long an implied warranty lasts,
warrantor”) will, for the length of the period indicated on the chart below, so the exclusions may not apply to you.
which starts with the date of original purchase (“warranty period”), at its This warranty gives you specific legal rights and you may also have other
option either (a) repair your product with new or refurbished parts, (b) replace rights which vary from state to state. If a problem with this product develops
it with a new or a refurbished equivalent value product, or (c) refund your during or after the warranty period, you may contact your dealer or Service
purchase price. The decision to repair, replace or refund will be made by the Center. If the problem is not handled to your satisfaction, then write to:
warrantor. Consumer Affairs Department
Panasonic Corporation of North America
Product or 661 Independence Pkwy
Labor Parts Chesapeake, VA 23320
Part Name
NE-12521 PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED
1 Yr. WARRANTY, ARE YOUR RESPONSIBILITY.
NE-17521 1 Yr.
Magnetron: 3 Years
NE-21521 Statute of Limitations
No suit shall be brought on an alleged breach of The Warrantor warranty
NE-12523 more than one (1) year following expiration of the relevant
NE-17523 3 Years warranty period.
3 Years
NE-17723 Magnetron: 3 Years
NE-21523

* Please refer to the owner’s manual on how to use the cycle count feature.
During the “Labor” warranty period there will be no charge for labor. During
the “Parts” warranty period, there will be no charge for parts.
This warranty only applies to products purchased and serviced in the United Customer Services Directory (United States Only)
States. This warranty is extended only to the original purchaser of a new
product which was not sold “as is”.
For operational and technical assistance, or to locate your
Service: nearest Dealer or Service Center, you may contact us directly
On-site service in the continental U.S.A. can be obtained during the at:
warranty period from a Panasonic authorized service center. 1-877-CMO-OVEN (1-877-266-6836)
In the United States call 1-877-266-6836 or please visit Monday-Friday 9am-6pm EST
http://www.panasonic.com/cmo .
Or by visiting our Web Site at:
IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD, THE http://www.panasonic.com/cmo
PURCHASER WILL BE REQUIRED TO FURNISH A SALES
RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE,
AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE
CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH Parts/Accessory Purchases (United States Only)
PROOF OF PURCHASE.
Limited Warranty Limits and Exclusions Purchase Parts, Accessories and Owner’s Manual online for all
This warranty ONLY COVERS failures due to defects in materials or
Panasonic Products by visiting our Web Site at:
workmanship, and DOES NOT COVER glass, plastic parts, temperature
probes (if included) and normal wear and tear or cosmetic damage. The http://shop.panasonic.com/support
warranty ALSO DOES NOT COVER damages which occurred in shipment, You may also contact us directly at:
or failures which are caused by products not supplied by the warrantor, or 1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only)
failures which result from accidents, misuse, abuse, neglect, bug infestation, (Monday-Friday 9am-6pm EST)
mishandling, misapplication, alteration, faulty installation, set-up
adjustments, maladjustment of consumer controls, improper maintenance,
power line surge, lightning damage, modification, rental use of the product,
service by anyone other than an authorized servicer, or damage that is As of June 2018
attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER
“LIMITED WARRANTY COVERAGE”.
THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS
PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY.
(As examples, this excludes damages for lost time, travel to and from the
servicer, loss of or damage to media or images, data or other memory or
recorded content. The items listed are not exclusive, but for illustration only.)
ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE
WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD
OF THE LIMITED WARRANTY.

- 38 -
Note

- 39 -
 Technical Specifications
NE-17521 / NE-17523
Model No. NE-12521 / NE-12523 NE-21521 / NE-21523
NE-17723
Power Source 120 V, 60 Hz., single phase 208 V / 230 V, 60 Hz., single phase
Required Power (Voltage) 17.3 A (120 V) 13.6 A (208 V) 16.3 A (208 V)
12.2 A (230 V) 14.9 A (230 V)
Receptacle Required 20 AMP NEMA #5-20R 15 AMP NEMA #6-15R 20 AMP NEMA #6-20R
20 AMP NEMA #6-20R
Output HIGH (P10) 1200 W* 1700 W* 2100 W*
(approx.) MEDIUM (P9) 95 %
HIGH (P8) 85 %
(P7) 75 %
(P6) 65 %
MEDIUM (P5) 55 %
(P4) 45 %
LOW (P3) 35 %
(P2) 30 % 25 % 25 %
DEFROST (P1) 340 W 340 W 340 W
— (P0) 0%
HEAT FROM (PU1) 50 %
TOP DOWN (PU2) 25 %
HEAT FROM (PL1) 50 %
BOTTOM UP (PL2) 25 %
Frequency 2450 MHz
Outer dimensions
165⁄8˝ x 20˝ x 131⁄4˝ (422 mm x 508 mm x 337 mm)
(W x D x H)
Cavity dimensions
13˝ x 127⁄32˝ x 67⁄8˝ (330 mm x 310 mm x 175 mm)
(W x D x H)
Net weight (approx.) 56 lbs. (25.5 kg) 61 lbs. (27.5 kg) 65 lbs. (29.5 kg)
*IEC Test Procedure
*In this manual, illustrations of Model No. NE-17723 is used for explanation purposes.
Model numbers other than NE-17723 do not have SD Memory Card functions.
Specifications subject to change without notice.
19⁄16˝ (40 mm) 11⁄32˝ (26 mm)
20˝ (508 mm) 3523⁄32˝ (907 mm)
165⁄8˝ (422 mm) 1831⁄32˝ (482 mm)

131⁄4˝
(337 mm)

1529⁄32˝ (404 mm) 177⁄32˝ (437 mm) 181⁄4˝ (464 mm)

⁄ ˝ (9 mm)
11 32

Panasonic Corporation of North America

Two Riverfront Plaza,
Newark, NJ 07102-5490
For Parts and Service:
1-877-266-6836
For Sales, Test Kitchen and Technical Support:
1-877-266-6836 (1-877-CMO-OVEN)
http://www.panasonic.com/cmo A00033E84AP
F0612-40918
© Panasonic Corporation 2012 Printed in Japan