Adolescent
Friendly
Health Facility
and Services
AO 2017-0012
DM 2017-0098
Background
AO 2017-0012
GUIDELINES ON THE ADAPTION OF BASELINE PRIMARY
HEALTHCARE
All Life Stages:
– Adolescent Health Package
January 24, 2017: Adolescent
Friendly Health Facility Standard
Evaluation Tool (DM 2017-0098)
Level 1
• Initially the MHO answers the
self assessment part and invites
the PHO AHDP coordinator to
assess the facility and provide
technical assistance for the
facility to comply with level 1
requirements
• After the RHU is labeled by the
PHO as level 1, PHO and PDOHO
will provide technical assistance
on how to be a level 2 facility
Level 2
• SB should pass a resolution
declaring their RHU as
adolescent friendly and express
what services they are willing to
offer based on AO 2017-0012
• MHO/AHDP Coordinator shall
form policies for the AHFF and
have the written policy approved
by the LCE
Level 2
• For facilities wanting to request
technical assistance from PDOHO
or DOHRO1 :
- Resolution declaring the
intention to be an AHFF and
resolution allowing the LCE to
enter into a MOA with DOHRO1
for ta (50K)
- MOA with program of works
- Cover letter addressed to RD
Level 3
• DOH RO1 with DOH CO will do
the final assessment for level 3
facilities
Madalag rural health unit
banga rural health unit
Bantay, Ilocos Sur
PROVINCE OF ILOCOS SUR
ADOLESCENT-FRIENDLY HEALTH FACILITY
SANTA
Reception area for adolescent clients
where flow charts and services
provided are posted
Improvised IEC materials for
adolescent clients
Consultation and counselling are
Strategic use of Words of
encouragement are posted thru
#hashtags
Activities for adolescents are posted
PROVINCE OF ILOCOS SUR
ADOLESCENT-FRIENDLY HEALTH FACILITY
SAN ILDEFONSO
WELCOME SIGNAGES OF AFHF
List of services provided for adolescents
Adolescents’ waiting are IEC Materials posted in strategic areas
Suggestion box, bookmarks and
leaflets for adolescent clients
RHU staff showing their IEC materials
for adolescent health
Counselling area
AFHF
Youth are involved in the program design
All sexes are welcomed and served
Parental involvement is encourage
Affordable
A wide range of services
Availability of commodities
Group discussions are available
Short waiting time
AFHF
Walk-in clients are welcome and return visits are arranged
rapidly
Educational materials available on-site
Services promoted in areas where young people gather
Linkages with adolescent organization, SK, churches, schools
Alternative ways to access information, services,
appointments.
Service Provider Characteristics
–Staff are trained in adolescent issues
–Friendly and non judgmental
–Treat all clients with equal care and respect
–Privacy and confidentiality are maintained
–Spent adequate time to client
– Sensitive to the needs of young people
– Provides appropriate and correct information
Health Facility
Convenient hours
Convenient location
Sufficient space
Ambience is friendly
Acceptable privacy
Adolescent Perception
Privacy is maintained at the facility
Confidentiality is honored and kept
Adolescent are welcome regardless of status
Service providers are sensitive to adolescent needs and
concerns.
