Product Bulletin No: 10745350-PIB
Rev 01
Release Sola 24 VDC Power Supplies - SDN Compact Series
Date: May 3, 2013
Subject: Potential premature failure of Sola (Emerson EGS) SDN Compact Series 24 VDC
Power Supplies manufactured between January 1, 2008 and July 30, 2012.
Product: Sola (Emerson EGS) 24 VDC Power Supplies SDN Compact Series:
10 Amp SDN10-24-100C (NOV Part Number 10066792-001 or P250002-0005-31)
Affected
Assemblies: NOV Control Systems and Drilling Equipment:
Amphion Mult-Tool Control (MTC) Cabinets,
Amphion Drillers Chairs,
Amphion Drill Floor Tool Remote I/O (DFTR) Assemblies
Amphion Interface J-Box
Drill Floor Shutdown (DFSD) J-Box
Mud Logger J-Box
Motor Control Center (MCC) J-Box & I/O
Multi-Tool Control (MTC) J-Box
SDAQ I/O and MSI I/O
Amphion Controlled Mud Pump - Remote I/O J-Box
TDS-8SA/11SA and TDX1250/1000 Top Drive - Remote I/O J-Box
Standalone TDS-9/10/11 Drive Houses and Top Drive Control Panels
NOV Drilling Equipment Control Cabinets Integrated within Cyberbase Drilling
System
ADS Power Supply J-Boxes
DSGD Remote I/O J-Box
SSGD Remote I/O J-Box
Pipecat Remote I/O J-Box
STV Standalone Control Console
ST-80RR/100/120/160 Iron Roughnecks
Auxiliary Remote I/O J-Box
Any other NOV control system assemblies utilizing 10A Sola power supplies
NOV AC and DC Power Systems:
Generator Control Cubicles
Feeder Power Cubicles
© 2013 National Oilwell Varco 10745350-PIB
Rev 01
Page 1 of 4
Hi-Line Cubicles
Bus Tie Cubicles
SCR Cubicles
PLC Cubicles
VFD Rectifier Cubicles
VFD Chopper Cubicles
VFD Inverter Cubicles
VFD Pump Cubicles
VFD Assignment Cubicles
Any other NOV power system assemblies utilizing 10A Sola power supplies
Objective: Advise customers of potential premature failure of Sola (Emerson EGS) 10 Amp SDN
compact series power supplies. Inform customers of the manufacturer’s strategy for
replacement of affected deployed units.
Issue: Sola (Emerson EGS) has advised that the 10 Amp power supplies (manufacturer part
number: SDN10-24-100C) are exhibiting failures. Sola (Emerson EGS) have
concluded that a semiconductor (MOSFET) device, internal to the power supplies, is
under-rated for the required voltage operating range of the device. Sola (Emerson
EGS) have determined that with certain configurations and operating conditions where
the input voltage is above 200 VAC there is a higher potential for the power supply to
fail.
Solution: In August 2012 Sola (Emerson EGS) implemented a component change with a more
robust MOSFET that eliminated this failure mode for the 24 VDC Power Supplies SDN
Compact Series.
Sola (Emerson EGS) have offered to replace all affected power supplies manufactured
between January 1, 2008 and July 30, 2012.
The supply of replacement modules to customers will be coordinated through the Sola
(Emerson EGS) North American office.
For customers with affected power supplies please use the following process as listed
within the Appendix of this document. All requests for replacement power supplies
must be made prior to the end of 2013.
Failure to follow the recommendations and/or guidance in NOV Product Bulletins may result in
death, bodily injury and/or property damage.
Operators should also refer to previous NOV Product Information Bulletins and Safety Alerts at
http://www.nov.com/drilling for additional information related to this issue and information regarding
safe operation, maintenance, and inspection criteria.
Please contact your local National Oilwell Varco (NOV) Service Center if you have any questions
regarding this product bulletin.
© 2013 National Oilwell Varco 10745350-PIB
Rev 01
Page 2 of 4
Appendix:
1. Physically locate the 10 Amp Sola (Emerson EGS) Power supplies within the National
Oilwell Varco supplied equipment (as an example see Fig. 1 below). Confirm the installed
Sola model number as SDN10-24-100C.
Fig. 1
2. Locate the manufacturer’s identification label on the side of the power supply (see Fig. 2
below)
Fig. 2
3. Verify that the manufacturing date code listed on the label falls between weeks 1 of 2008 to
week 30 of 2012 - this is represented by the following code ranges:
Per example Fig.1: PH = factory code
14 = 14th week
11 = 2011 calendar year
If a power supply has a date code between PH0108XXXX and PH3012XXXX it may fail due
to this reported issue.
© 2013 National Oilwell Varco 10745350-PIB
Rev 01
Page 3 of 4
4. Customers are to contact Sola (Emerson EGS) Customer Service Group directly regarding
this issue and replacement of power supplies using the contact information listed below.
Emerson EGS Customer Service Group -
Phone: 1-800-377-4384 (OPTION 3)
Reference Code: NOVPIBSDN
or
Email (US Domestic): egseg.customerservice@emerson.com
Email (International): EGS.RIntlCustomerService@Emerson.com
Email Subject Heading: NOVPIBSDN
5. The Sola (Emerson EGS) Customer Service Group representative will require the following
information for each power supply that is being requested to be replaced:
a) Model Number (Fig.1 Example: SDN10-24-100C)
b) Date Code (Fig.1 Example: PH14110011)
c) Serial Number (Fig.1 Example: E967HK000B01P)
6. Sola (Emerson EGS) have agreed to replace the affected power supplies up to the end date
of December 31, 2013.
© 2013 National Oilwell Varco 10745350-PIB
Rev 01
Page 4 of 4
