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Chapter I
INTRODUCTION
Background of the Study
Mastering distance teaching imposed by the COVID-19 pandemic was
challenging for many teachers. Individuals who have the knowledge and
abilities to utilize a computer and other associated technology are described
as computer literate. This word refers to the most fundamental knowledge and
abilities required to run software products such as an operating system, a
software program, or an automated Web design tool (Janssen, 2016).
Computer literacy is the level of expertise you must use computers and
related technology efficiently (Indeed Editorial, 2021). In this time of
pandemic numerous changes are implemented such as the new normal
education which requires and challenges the ability of both teachers and
students in computer literacy. The new normal education’s one key approach
is to adopt the ways of blended learning, this system uses both offline and
online education through technology (Childhope, 2021).
Online education also known as distance education is an instructional
practice that effectively utilizes a wide range of tools and technology to enrich
the student experience and to facilitate student-faculty and student-student
communication (Mensah, White & Self-brown, 2020). Timis and Kodjabachi
(2020) stated that the key strength of online education, its accessibility, has
also been its main challenge, as not all faculty are comfortable with virtual
teaching and not all students have a digital infrastructure that allows them to
continue their education online.
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On the other hand, various studies have already been conducted
relating to the computer and digital literacy of teachers in the new normal
education. A recent qualitative study concluded that, teacher’s digital literacy
skills in distance learning were still limited, however, over time, the
instructional media training carried out in school has increased the ability of
teachers in online learning (Susanti, Rachmaniar, & Perdana, 2020).
For the teachers, being a computer literate individual increases the
level of interaction and it brings new perspectives and knowledge in class.
Also, the teaching strategies based on educational technology can
be described as an ethical practice that facilitate student’s learning and boost
their capacity, productivity, and performance. Hence this study is designed to
determine the computer literacy of grade 11 ABM teachers of Tupi National
High School in conducting online classes.
Statement of the Problem
This study aims to determine the computer literacy of ABM teachers in
conducting online classes.
Specifically, this study seeks to answer the following questions:
1. What is the reported computer literacy of grade 11 ABM online teachers?
2. How does computer literacy of grade 11 ABM online teachers affect the way
of teaching in online class?
3. What are the major technology-related problems the grade 11 ABM online
teachers experience during the conduction of online classes?
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Significance of the Study
With enough knowledge about online classes, the researcher aims to
study about computer literacy and its factors affecting the teachers of Tupi
National High School.
The result of this study will be of great help to the school principal,
teachers, and researchers.
To the school principal. The result of this study may serve as a guide
to the school principal on how to establish better programs and activities for
the school to maximize the knowledge of the teachers in terms of computer
literacy.
To the teachers. The result of the study may help the teachers in
determining their computer literacy level. This may also help them improve
their online teaching methods.
To the future researchers. The researchers may benefit from this
study since it will address all their questions concerning the research study. It
may also be used as a guide for future researchers who want to do similar
studies.
Scope and Delimitation of the Study
This study mainly focuses on the Computer Literacy of ABM Teachers
in Conducting Online Classes of Tupi National High School. Computer literacy
describes a general knowledge of computers, software, hardware, and how
they work. It usually refers to the ability to run and navigate applications rather
than being able to program (Computerhope, 2018).
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Moreover, this study aims to determine the computer literacy of 3 ABM
online class teachers. With the use of purposive sampling, the selected
respondents are identified as teachers of Tupi National High School that
teaches virtually or online with the help of online platforms. The study will be
conducted for three days during the second semester of school years 2022-
2023.
Local of the Study
The study will take place at Tupi National High School located along
the national highway of Barangay Poblacion, Tupi, South Cotabato.
Definitions of Terms
The following terms are conceptually and operationally defined to fully
understand and clarify the used terms in the research study.
Computer Literacy Conceptually, computer literacy is a
knowledge of the programs and tools
which are available, and an understanding
of their uses and capabilities in order to
get the best from them (University of
Chester, 2021). Operationally, it is the
knowledge capacity of teachers about
related to computers or technologies.
ABM Conceptually, ABM is a strand that
teaches the students the fundamental
concepts and principles that would help
them hone their knowledge and skills
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ready for business and economic related
industries and fields (Golamco, 2021).
Operationally, it is one of the Senior High
strands of Tupi National High School.
Online Classes Conceptually, online class are typically a
mix of video recording or live lectures
supplemented with readings and
assessments that students can complete
on their own time (Fried & Moody,2020).
Operationally, it is a type of way in
teaching that is conducted by teachers
using online platforms.
Conceptual Framework
This study is based on the Connectivism Learning Theory of the two
theorists, George Siemens, and Stephen Downes. It means accepting
technology is a major part of the learning process and that our constant
connectedness gives people opportunities to make choices about learning.
This theory reveals a relatively new learning theory that suggests students
should combine thoughts, theories, and general information in a useful
manner.
According to Western Governors University (2022), when it comes to
decision-making, problem-solving, and making sense of data, connectivism
encourages group participation and discussion by allowing for multiple
opinions and perspectives. Connectivism encourages learning that occurs
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outside of an individual's control, such as through social media, online
networks, blogs, or information databases, which can give learners and
instructors a well-pedagogical learning experience.
It allows students to make decisions about their learning from a
learner-centered teaching viewpoint. For a little competition, the teacher can
use Edmodo to send a poll to all their students to vote on which group they
feel created the best presentation. Students cannot vote for their own group
presentation. Bonus points can be awarded to each member of the winning
group (Rank, 2022). Enabling online interaction, collaboration, and social
learning is possibly the most difficult, yet crucial, aspect of online teaching.
"More important than learner happiness is the perception that cooperation
improves learning outcomes and lowers the risk of learner isolation that might
arise in an online context." Students can extend and enrich their learning
experience by learning together in a learning community, test out new ideas
by sharing them with a supportive group, and receive critical and constructive
feedback" (Palloff & Pratt 2005). Although technology can be an excellent
learning tool we can use, it cannot replace the guidance and mentoring
provided by an educator. Mentors can guide students in internalizing concepts
and applying their new knowledge to real-world experiences. (Duke et al.,
2013).
Aside from this theory, a Technological Pedagogical Content
Knowledge also supports this study. It is a theory that was developed to
explain the set of knowledge that teachers need to teach their students a
subject, teach effectively, and use technology. The efficiency of the course
delivery with technology integration is referred to as technological pedagogical
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content knowledge (TPACK). It is a perfect application in all elements of
learning, all of which are critical in the teaching and learning process. This
technology makes it easier for teachers to prepare learning materials.
However, prudent use of technology is required in every classroom. It
must be used to promote students' learning and hence their achievement
(Santos and Castro, 2021). Rather than focusing on content transfer as the
primary goal of an online course, Mishra, and Koehler's TPACK approach
recognizes the significant interplay between a teacher's pedagogical stance,
their use of technology, and their understanding of the topic in which they are
teaching (Anderson and Barham, 2013). Understanding TPACK may be
useful in assisting teachers in developing new schema when considering
transitions from face-to-face to online teaching and learning.
This study attempts to know the computer literacy of ABM teachers in
conducting online classes. The dependent variable of this study is the online
classes while the independent variable is the computer literacy.
Independent Variable Dependent Variable
Computer Literacy ABM Senior High School Online
Teachers
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Chapter II
REVIEW OF RELATED LITERATURE
This chapter presents the related literature and studies related to the
study that is needed and was read by the researchers to avoid repetition of
research. It also includes a depth view on previous researchers that had the
same synergy objectives and implications. It focuses on several relevant
stories, ideas, and literature that strongly supports the study. The review of
the different studies which have connection to the study are presented as
follow:
Online Class
COVID-19 has wreaked havoc on everyday living, which was already
challenging in many nations. The impact of shuttered schools and children
kept at home with little or no access to learning has been catastrophic for
schools, teachers, students, and parents. During these school closures, all
face-to-face lessons were canceled, compelling many institutions to
immediately transition from face-to-face in-person learning to completely
online lessons. The abrupt switch to fully online learning has been particularly
stressful for many instructors and students who prefer in-person instruction.
Online learning is often stigmatized as a weaker option that provides a lower
quality education than in-person face-to-face learning (Hodges, et al., 2020).
Online classes differ dramatically from regular classroom lectures. The
teacher has more influence over student behavior in a traditional in-class
lecture. To address this issue, research suggests that teachers should create
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several activities. Such activities can help students improve their learning
skills in online classes (Bao, 2020).
The transition from face-to-face classes to online classes has a huge
impact on assessments and evaluations. Applying assessments and
evaluations online, depending on the nature of the course and the type of
assessment, can be a difficult undertaking. As a result, teachers have been
obliged to adapt their evaluation methods to meet the online environment. It's
also tough to keep track of how students are taking classes online and to
verify that they aren't cheating on online tests (Basilaia & Kvavadze, 2020).
As school districts and universities one by one, announce plans to
resume education in the fall. Many elements of the COVID-19 learning
experience will be different in the coming months, but none more so than the
classroom. To maintain social distancing guidelines, classrooms must evolve,
both in their configuration and contents (Herr, 2022). With the COVID-19
pandemic still in full swing, several learning institutions are switching to
alternative teaching methods amid the cancellation of face-to-face classes.
The Department of Education (DepEd) has approved three different ways of
learning delivery for schools, namely online distance learning, modular
distance learning, TV, or radio-based instruction. These three modalities
hinge on the tenets of flipped and blended learning, two methods that are
changing the education landscape by harnessing the power of technology to
deliver information better to today’s digital natives.
Blended Learning is usually defined as the combination of online and
face-to-face so that more engaging content like video, games, podcasts, and
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online materials are used in conjunction with physical tutoring. However, in
the current set up where students will be taught remotely from their homes,
blended learning is defined by DepEd as the “fusion of online distant learning
and in-person delivery of printed materials to the homes of the learners
through the barangays for those who don’t have internet access and
interactives facilities in the comfort of their homes.”
On the other hand, flipped learning, the opposite is applied. A concept
is introduced to the students through a video, presentation, podcast, or some
other multimedia format before the class starts. This “gives the student the
freedom over how, when, and where they learn and it lets them engage with
the video content in the day that suits them the best,” according to the Flipped
Institute. Since the student is already familiar with the subject matter even
before the class starts, the teacher can spend the class hour to collaborate
with the students to help them, understand better the topic through more
enjoyable, engaging, and collaborative exercises. As the Flipped Institute
describes it, “Less ‘sit and listen’ equals more ‘do and learn.’” While the new
teaching environment creates many challenges for teachers, students, and
parents, it also opens a bounty of opportunities to improve the traditional ways
of teaching in Philippine schools. Using the methods of both Flipped and
Blended Learning for Filipino students who will undergo online distance
learning opens new teaching and learning patterns.
Komolafe, et al. (2020) stated that, online classes became necessary
to ensure that the pandemic did not cause a time gap in learning amongst
student. Online learning involves the use of virtual platforms in the form of
mobile and web applications for both teaching and learning. Computer literacy
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is the prerequisite for a technology learning environment. With the fast
advancement of technology, the demand for students and teachers with the
necessary abilities is increasing. Teachers with extensive technology
knowledge and expertise in areas such as instructional technology application
have aided students in need for computer literacy advancement through
technology and the use of technology as teaching tool (Jou & Wu, 2012).
A study about the identifying the level of acceptance of online class
learning among university students who experienced full online learning mode
discussed that, the sudden change of situation has caused many schools and
institutions to resort to fully online and learning throughout the world (Sim, et
al., 2021).
According to Bognus, et al., (2022), during the COVID-19 pandemic, all
reports are completed using computers, cellphones, and internet access.
Some generation X teachers typically struggle with the paperwork, attending
seminars, and giving instructions online. Their performance has suffered as a
result to their tardiness in submitting their papers. Furthermore, some
Generation X teachers are attempting to adapt to the circumstances and
embrace the rapidly evolving modernization. To stay up with the changing
typical education methods, these teachers patiently and persistently practice
and learn the function of technology.
On the other hand, according to Barton (2019), an effective teaching
involves the ideal pedagogy at different times, and in different contexts. While
the world is experiencing a severe global crisis due to COVID-19 pandemic.
The academic education sectors of several developing countries face
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formidable challenges, including Bangladesh. Still, the study found prospects
to deploy blended learning and flipped classrooms in the post-pandemic
period (Khan, 2021).
Furthermore, working from home constitutes a more demanding
teaching scenario in many ways, and extra consideration should be given.
Teachers must spend their time effectively in order to keep up with the newest
technological breakthroughs while also being more productive and creative in
the teaching-learning process while remaining healthy and happy (Milan et al.,
2022).
Although some teachers struggled with adapting technology in the
classroom, it does assist teachers save paperwork by replacing notebooks
and reports with laptops and tablets that contain all the information they want.
Unless the teacher specifies otherwise, homework assignments are
automatically examined and graded (Shaytura, et al., 2020).
Educators have traditionally expressed skepticism about the possibility
of replicating outcomes similar to traditional face-to-face instruction through
online distance learning. VanPortfliet and Anderson observe in a study
comparing outcomes from online and hybrid courses that academic
achievement and retention are thought to be lower for students enrolled in
distance learning programs than for those enrolled in regular classroom
settings. A lack of communication between students, their teacher, and their
peers in the online learning environment is mentioned as one explanation for
this relative lack of efficacy. (VanPortfliet and Anderson, 2020)
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Google Classroom is one example of an online platform; it was created
by google for academic reasons and supports a blended learning platform.
This program is extremely simple to use, takes up little memory on the
smartphone, and assists both the teacher and the student in staying on track
with the lecture. It basically enables teachers to spend more time with their
kids and less time on paperwork, and it has just been improved (Octaberlina
and Muslimin, 2020).
Overall, online education resulted in fewer paper works and face-to-
face presentations, resulting in a more sustainable environment. All these
beneficial qualities can lead to a better long-term outcome, as well as more
effective and efficient educational approaches (Karimian, 2021).
Computer Literacy
Keeping up with the continually growing computer-based technologies
has become incredibly difficult for all of us. This is especially the case for
educators, who are now required to stay one step ahead in order to maintain
their relevance in their fields.
Computer literacy refers to the skills needed to live, learn, and work in
a society where communication and information are increasingly provided via
digital platforms including the internet, social media, and mobile devices
(westernsydney.edu, 2020). You'll need to develop your critical thinking skills
while dealing with a lot of information in various formats. Critical thinking is
required for searching, sorting, analyzing, applying, and generating
knowledge.
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It may also be described as the abilities, experiences, knowledge, and
skills that enable a person to effectively use digital technology. This is
essential to engage in a wide range of economic, educational, and social
possibilities because to the high rate of technology usage. For example, most
occupations today rely heavily on computers, making it more difficult to get job
without at least some computer abilities (Spacey, 2020).
Teachers nowadays must use desktop computers, laptop computers,
and even mobile devices such as tablets to perform their tasks. These
professionals must also be familiar with computer-related technology. This, of
course, includes, among other things, the internet, email, desktop
conferencing, and video conferencing, to name a few. In this computer-driven
world, you will need to strive for unusual competence and proficiency as a
qualified educator. Word processing, spreadsheet, and database
management are just a few of the skills that any teacher should have (Fort,
2017).
In Turkey, there has been a good understanding of the necessity of
digital skills, and the government’s efforts in relation to DL have contributed
positively to this understanding, and this pandemic has proved the
significance of DL for individuals, specifically for students, as schools of all
levels had to go online due to the measures taken. In the 21st century, DL is a
necessity to successfully master the tasks of professional and personal life
and this individual capacity, and this capacity becomes more important
specifically in online education settings. In a distance learning context, it was
revealed that one of the important predictors of learners’ overall success in
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distance learning was found to be digital literacy skills as well as self-efficacy
and self-regulated learning skills (Karagul B., I., Seker M., Aykut C., 2021).
This pandemic outbreak resulted in the closure of schools affecting
almost half of students worldwide. UNESCO estimated that more than 100
million children will more likely have problems in reading proficiency because
of no longer going to school. For this reason, education should be prioritized
to prevent such effects of COVID 19 on learning quality. With this reason,
many countries, the Philippines included, have shifted from classrooms to
online education through online learning platforms.
In the Philippines, the Department of Education (DepEd) has applied
distance learning modalities to ensure learning continuity, which involve
technology and internet connection. This way, students can continue their
education in remote setups through online/offline platforms, TV and radio, and
printed modules. They can access these tools in various ways, such as
blended learning and home schooling. In blended learning, any of these
modalities are combined to maximize their benefits and achieve high-quality
learning. In home schooling, students learn with the aid of a caregiver as their
teacher (childhope.org, 2021).
However, as technology now are getting in demand, being computer
literate is also an Important factor in this new normal education. Computer
literacy is the basic condition for technology learning environment. With the
rapid increase in technological development, the need for students and
teachers with requisite skills grows. Teachers with rich technology experience
and ability in areas such as instructional technology application have helped
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students in need of advancing computer literacy via technology and using
technology as a teaching tool (Li1Lung-Y., Lee Long-Y., 2016).
In simple terms, digital literacy or computer literacy is really required for
the development of technology especially in terms of education. This would
provide successful online classes. Its role is to help students, teachers, and
others to deal with technology and help them on how to properly use them.
This will able them to access and would be provided with the knowledge
needed in new normal education. This means that digitally literate individuals
are regarded as more productive, innovative, and cooperative with their better
skills of critical thinking, problem solving and decision-making concerning
using technology.
Aside from this, different studies and articles also showed the
importance of computer literacy in the modern world and even in the current
situation wherein the world’s under pandemic wherein technology was the key
to keep the communities and countries going. A certain study about the
importance of computer knowledge for teachers explained that, it is certainly
important to utilize computer assistance where it will be very helpful for a
teacher in creating a conducive learning situation, easy to understand and
make class more enjoyable (Yusrie, 2019). Other than that, a study done by
Scott Sargrad explained why computer literacy matters during the Covid-19
pandemic.
Sagrad (2020) stated that, while coronavirus has made computer
literacy a far more important issue, it is not expected to go away with the
virus. As technology becomes more prevalent in the classroom and in society,
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we must ensure that all students have equitable access to and training, not
only so that they can learn and complete their assignments, but also so that
they are prepared for workforce where technological proficiency is becoming
increasingly important.
There is also a study wherein it discussed that in the world which has
seen a new era of teaching practically, using online teaching and educational
platforms and so on, in this era proved that the people were not fully ready.
Some teachers weren’t using ICT in the classroom or they didn’t know how to
use while they’d heard a lot about, they must have done. The fact that,
younger generation know how to use modern technology more than teachers
and they have ability to learn them quickly which is a disadvantage since the
youth haven’t ability to use them for good or bad. Teachers should have
computer competence to teach and direct them (Makhmudov, Shorakhmetov,
& Murodkosimov, 2020).
Sanchez (2021) asserted that the COVID-19 pandemic has an
unforeseen impact on education, driving teachers and students to adapt to an
online teaching and learning format. Educators and students both had to
progressively adjust to the new educational environment, which was a huge
challenge for everyone involved. Without a doubt, online teaching during the
COVID-19 epidemic or the current half-virtual education style will affect
professional roles, career fulfillment, and new requirements for teachers’
digital literacy.
Over time, technology has become established in every aspect of the
educational system. Online learning provides students with chances that
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earlier generations never had. According to the Department of Education,
“online learning opportunities and the use of open educational resources and
other technologies can increase educational productivity by accelerating the
rate of learning, reducing costs associated with instructional materials or
program delivery, and better utilizing teacher time.” Students can digest
information through several different mediums when digital literacy is
integrated into the learning experience, giving them a better chance of
remembering it (Singleton, 2019)
According to Mudra (2020), digital literacy helps young learners
improve their writing, reading, listening, and speaking skills by exposing them
to real resources, increasing the frequency with which they utilize digital
technology, and promoting online communication between teachers and
students.
Above all, developing digital literacy skills and understanding enables
both students and teachers to properly explore and discern all forms of digital
technology. Teachers and students with these IT skills can use educational
courseware and online resources to learn traditional subjects in new ways.
In general, computer literacy has become vital in the society especially
in the new normal education. Computer literacy does not only refer to the
ability to use technology and computers efficiently but also understanding the
usage of technology, computers, and digital platforms in order to be
productive. Skills, knowledge, and abilities to use and communicate through
digital platforms and online classes tested not only the computer literacy of
students but as well as the teachers as they adapt and cope with the new
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normal education implemented. Indeed, it plays a major role, now that it
serves as a bridge between student and teachers and for the implementation
of new normal education to be successful and effective.
Chapter III
METHODOLOGY
This chapter deals with the methodologies involved in the study to be
employed. This includes the research design, and locale of the study. It also
discusses the research instruments, data gathering procedures, and statistical
treatment to analyze the study.
Research Design
This qualitative research will use a one-on-one interview
approach/method. Qualitative research aims to study more about social
phenomena in their natural setting. It focuses on the "why" rather than the
"what" of social phenomena, and it is based on people's real-life experiences
as meaning-makers. Rather than logical and statistical procedures, qualitative
researchers investigate human phenomena using a variety of methods of
20
inquiry, such as biography, case study, historical analysis, discourse analysis,
ethnography, grounded theory, and phenomenology (Arlington, 2016).
A one-on-one interview can help with in-depth data collecting by
providing insight into people’s perceptions, understandings, and experiences
of a specific topic (Ryan, 2013). This method aids understanding and can
capture additional information about the teachers’ computer literacy when
conducting online classes.
Research Instrument
The study will use an interview guide in collecting data through one-on-
one interview. An interview guide is a document that contains all the
researcher’s questions with notes on how each of the interview questions is
linked to the research question(s) of the study. A researcher can also include
their research aims and objectives here for a more comprehensive linkage
(Warren & Phair, 2022). Aside from that, the study will specifically use a semi-
structured interview.
A Semi-structured interview is a mix of structured and unstructured
interviews. While a few questions are predetermined, the others aren’t
planned. It is also often open-ended, allowing flexibility (George, 2022).
Furthermore, the given interview question will be created by the researchers
itself. There would be an estimated 5 questions listed on the interview guide
and is checked by the subject teacher if possible. Lastly, the interview
question will only have one part.
Data Gathering Procedure
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Before gathering the data, the researchers will formally request
permission in a form of letter to conduct the study from the school via the
perspective principal of Tupi National High School.
PHASE I – Creating Survey Guide
The researchers will create a survey guide and consult their created
survey guide to an appropriate person afterwards.
PHASE II – Conduct Study
The researchers will conduct interviews to ABM Teachers and explain
the significance of their responses to the study as well as clarify specific terms
so that the respondents may answer the questionnaire with complete
awareness of the subject of the study.
PHASE III – Transcription of Data
After the interview, the researchers will then have to transcribe their
recording or go over their notes to make sure it is complete.
PHASE IV – Data Analysis
After all the data gathering, the researchers will analyze the data
gathered.
Phase V – Concluding
Based on the data, the researchers will come up for a conclusion and
recommendations for the study.
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