Effect of Work Environment On Organizational Performance
Effect of Work Environment On Organizational Performance
Effect of Work Environment On Organizational Performance
4: 1-14
DOI: 10.22068/ijiepr.32.4.1
RESEARCH PAPER
ABSTRACT
This study examines the impact of the working environment on the organizational performance of the
the Arjo Dedessa Sugar Factory (ADSF) and Finchaa Sugar Factory (FSF) in Ethiopia, the physical
working environment, work-related risks and injuries, and the psychological working environment and
social work environment. The total number of employees in the two sectors is 867 and 2824,
respectively. Selected samples of 266 and 338 employees were used as stratified random samples to
investigate work-related environmental conditions. A response rate of 60% was achieved. The
statistical software SPSS V 23.0 was used to analyze and to determine the relationship between the
dependent and independent variables using Pearson's correlation and linear regression analysis. The
results show that ADSF employees have a more modest social work environment than FSF employees,
but the physical work environment of both organizations contributes the least. Both the ADSF and FSF
physical working environments had a statistically significant impact on performance. Improvements in
the social environment have been proposed to improve the psychological health of employees. The
result is ADSF organization performance = 0.173 + 0.250 physical work environment + 0.304
administrative work environment. FSF Organization Performance = 0.157 + 0.355 Social working
Environment.
KEYWORDS: Organizational performance; Physical work environment; Work-related risk and injuries;
Psychological work environment; Social work environment.
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Effect of Work Environment on Organizational Performance: A Comparative Study on Arjo
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Dedessa and Finchaa Sugar Factory
provision) have a significant impact on are also important aspects to consider in the
motivation and productivity. They can carry out workplace. To assess the level of innovation in
their responsibilities with a sense of duty, the company, the author Kuzmin et al (2020) [22]
humility, and reliability because they are highly improved the method based on the use of a three-
motivated Joseph (2015) [14]. Independent dimensional spatial model of the innovative
leadership and work environment variables can capacity dependency on the level of the load
represent teacher performance. However, vector of the company's technology, increase
independent variables such as membership innovative technology and resources. The AHP
incentives did not have a sufficiently substantial model is developed to form an integrated method
effect. The data was evaluated using the latest for assessing our ability to innovate. Cera and
technology namely Structural Equation Modeling Kusaku (2020) [23] surveyed the corporate
(SEM) based on Partial Least Squares (PLS) culture; work environment, training and
methods. As a result, principal leadership and a development, and management are variables that
positive work environment help teachers perform affect an organization's performance. The survey
better Hartinah et al (2020) [15]. According to includes a sample of 162 government employees.
Pech and Slade (2006) [16], the focus is not on Results were obtained using static tests such as
the actual cause of withdrawal, but on withdrawal Cronbch Alpha, KMO, Bartlett, factor analysis,
symptoms such as distraction, indifference, and correlation, and regression. The study shows that
high absenteeism. In recent years, employee variables such as work environment, training
comfort in the workplace, which is determined by development, and management are important
workplace conditions and environment, has been determinants of a company's performance. The
recognized as an important factor in determining COVID19 pandemic puts organizations around
productivity. Hameed and Amjad (2009) [17] the world in a difficult position. The selection
considered workplace design to improve process, employee involvement, training, and
employee satisfaction and productivity. further educational activities are current
According to the author, 89% of respondents challenges in human resource management. The
positively rated the design of the organization. author Ahmed et al (2020) [24] tested the
Almost 90% of executives believe that good conceptual framework and proposed Structured
workplace design is critical to improving Equation Modeling (SEM) for transforming a
employee productivity. Employee participation physical workplace into a virtual workplace.
has a significant impact on a company's Managers plan to engage employees efficiently.
competitiveness. To be more productive, Human resource development is an outstanding
companies must have the freedom to design their and important success in achieving high
workplaces and avoid repetitive workflows, in employee performance. Researcher Yogan et al
addition to providing workers with superior (2020) [25] analyzed the impact of the working
equipment and other equipment Patro and environment. Structural equation modeling
Chandra Sekhar (2013) [18]. After examining (SEM), applied to the study using saturated
different departments and office furniture, issues samples from seven work areas, is positive and
such as dissatisfaction, workplace, and built important for analyzing the relationship between
atmosphere play an important role in reducing work environment and organizational culture, and
employee efficiency Croome (1997) [19]. employee performance. Meybodi (2021) [26]
According to Nitisemito (1992) [20], the work proposed a fuzzy inference system method for
environment impacts employee morale both identifying risks in the manufacturing process of
externally and internally, allowing tasks to be a product. The authors conclude that the final
performed quickly. The physical characteristics result is the proposed methodology of this study
of the work environment can have a significant for prioritizing product improvement projects
impact on the efficiency, health and safety, according to the identified risk classification and
comfort, concentration, job satisfaction, and self- prioritization, and the risk ranking of the
confidence of the people working in the production process. The objectives of this study
organization. According to Sedarmayanti (2003) are: the impact of organizational involvement on
[21], a good working environment is one in work satisfaction, the impact of the work
which people can work in an ideal, safe, healthy environment on work satisfaction, the impact of
and comfortable way. Building construction and organizational involvement on teacher
age, workplace composition, workplace setup, performance, the impact of the work environment
decoration, device design, efficiency, space, heat, on teacher performance, It was to analyze the
airflow, lighting, sound, vibration and radiation impact of work, satisfaction with teacher
International Journal of Industrial Engineering & Production Research, December 2021, Vol. 32, No. 4
4 Effect of Work Environment on Organizational Performance: A Comparative Study on Arjo
Dedessa and Finchaa Sugar Factory
performance. The author Haerofiatna et al (2021) organization. Employee performance is heavily
[27] concluded that the work environment has a influenced by factors such as plant layout design,
significant impact on teacher performance. Work system planning, office design, furniture, noise
satisfaction does not significantly affect teacher levels, and temperature. Employee tension and
performance. The purpose of this study is to malaise are likely to escalate from improperly
investigate the factors that affect occupational placed standard furniture and noisy
safety by implementing the steps of the CRISP environments, straining the back, neck and eyes.
approach. The results show clear evidence of a As a result of these negative consequences, there
very young age, often diploma-educated and with is a high rate of incompetence, absenteeism,
low experience of serious accidents such as demoralization and indifference to work.
bruising, injury or twisting Khosrowabadi et al According to Anzi (2009) [29], employee
(2019) [28]. involvement in an organization is significant in
error rates, degree of innovation, collaboration
2. Conceptual Framework with co-workers, absenteeism, and the number of
The conceptual Framework identifies hours they spend, especially in their immediate
independent variables such as physical, environment, affect the work of the company.
psychological, work-related risks and injuries, The model was built on the researcher's
social and administrative work environments as perception of the ADSF and FSF issues and the
factors that affect employee performance and results of reading the literature.
3. Data Analysis and Findings formula for finite population correction is used.
3.1. Sample size determination
2
To calculate the sample size, Daniel (1999) [30] n'ˈ= (2)
2 2
2
nˈ= 2 (1)
Where,
n' - Sample size with finite population correction,
Where, N - Population size,
n - Sample size, Z - Z statistic for a level of confidence,
Z - Z statistic for a level of confidence, P - Expected proportion (in proportion of one),
P - Expected prevalence or proportion (in and
proportion of one; if 20%, P = 0.2), and d - Precision (in proportion of one).
d - Precision (in proportion of one; if 5%, d
=0.05).
4. Research Methodology
4.1. Research design
3.2. Finite population correction
This study by Arjo Didessa and Finchaa Sugar
If the estimated sample size is less than or equal
Factory used a descriptive study design to
to 5% of the population size (n/N ≤ 0.05), the
investigate the impact of the work environment
above sample size formula is true (Daniel, 1999)
on organizational success. Descriptive research
[30], Naing et al, (2006) [31]. If the proportion is
design methods helpful to find out how your
greater than 5% (n/N >0.05), the following
International Journal of Industrial Engineering & Production Research, December 2021, Vol. 32, No. 4
Effect of Work Environment on Organizational Performance: A Comparative Study on Arjo
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Dedessa and Finchaa Sugar Factory
work environment affects industry performance. sampling range of 867 and a sample size of 266
This is a convenient way to collect information selected, Fincaa has a sampling range of 2824
about the characteristics of the sample and a sample size of 338 selected. Tables 1 and 2
population, current practices, working show a sample that includes senior management,
conditions, and work requirements. mid-career management, managers,
administrators, and lower-level employees.
4.2. Target population
The term "population analysis" refers to all the 4.3. Data source and types
items from which all conclusions are drawn by Throughout the review of this report, researchers
Igella (2014) [32]. For this analysis, data was used both primary and secondary data. The data
collected at Arjo Dedessa and Fincha Sugar was collected using questionnaires created by
Factory. Sampling details are provided by the other
human resource department. Arjo Dedessa has a
4.4. Method of data analysis Xi - The response of respondents for items in the
The data collected is statistically compiled and independent variables.
analyzed using SPSS version 23 software. A Yi - The response of respondents for items the
statistical tool called correlation analysis was independent variables.
used to determine goals and test the relationships X - Average/Mean/ of the overall responses for
between variables. the items in independent variable.
Ȳ- Average /Mean/ of the overall responses for
∑ the items in dependent variable.
(3) n - Sample size
∑ ∑
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6 Effect of Work Environment on Organizational Performance: A Comparative Study on Arjo
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Tab. 3. Reliability test
Items Number of Cronbach’s Alpha
Items ADSF FSF
Organizational Performance 10 0.901 0.906
Physical work environment 20 0.885 0.900
Work related risk and injuries 15 0.916 0.937
Psychological work environment 5 0.711 0.898
Social work environment 10 0.821 0.874
Administrative work environment 9 0.862 0.754
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Tab. 5. Employees response to work-related risk and injuries
Organi Strongly Agree Agree Not Sure Disagree Strongly disagree Mean St.
Item zation Freq. Freq. % Freq. % Freq. % Freq. % Dev.
%
Average ADSF 22 13.8 99 61.9 25 15.6 13 8.1 1 .6 3.80 .79
FSF 43 21.2 97 47.8 36 17.7 25 12.3 2 1.0 3.75
ADSF Overall Average Mean= 3.80, Disagree=8.7%, Agree=75.7%, Undecided=15.6%
FSF Overall Average Mean= 3.75, Disagree= 13.3%, Agree= 69%, Undecided=17.7%
% rate the physical work environment as higher level. However, 8.7% of employees
undecided for efficiency (neutral). We may infer (positively) agree with the current work-related
from these responses that FSF employees are risks and injury environment. Employees said
dissatisfied with their organization's physical that the current physical work environment is
workplace architecture, office layout, working good for them, and the remaining 15.6 % the
tools, furniture, ventilation, light, temperature, work environment with work-related hazards and
and working hours and that FSF's physical work injuries as undecided for efficiency (neutral).
environment requires improvement in order to From these answers, we can conclude that ADSF
improve organizational efficiency. employees are dissatisfied with work-related
risks and the environment of injury. Employees
5.2. Work-related risk and injuries of are facing an injury or related to the workplace,
ADSF and FSF mechanical injury, burns, fall down, excessive
The responses in Table 5 show the relationship vibration, excessive pressure, toxic gas, dust,
between work-related risks and injuries and chemicals, inadequate work design, physical
organizational and employee efficiency. Table 5 tension Risk, repetitive movements, lack of
shows that the average work environment for proper toilets. The FSF's workplace risk and
ADSF work-related risks and accidents is 3.80, injury work environment averages 3.75, which is
which is a high mean score. This is also a modest mean score. The average percentile also
explained by the fact that 75.7% of employees explains this. 69% of employees (negatively)
(negatively) agree with existing work-related agree with new work-related risks and injury
risks and injury situations. Employees said that in situations. Employees said current work-related
today's dangerous work environment, it is very risks and injury conditions make it difficult to
dangerous to work safely and participate at a work safely
and participate at a higher level. However, 13.3% shows that the working environment ADSF
of employees do not (positively) agree with Psychological has an average value of 3.50,
existing work-related risks and injury situations. which can be considered as a moderate mean
Employees stated that the current physical work score. This is because the average percentile of
environment is very comfortable, and 17.7% 53.2% agrees that the current psychological work
explained that work-related hazards and injured environment contributes to higher work
work environments are not definitive in terms of performance, 10.7% of the respondents disagree
efficiency (neutral). with the psychological work environment, and
the remaining 36.3% are undecided (neutral).
5.3. Psychological work environment of From these responses, we can conclude that
ADSF and FSF ADSF's psychological working environment has
Table 6 shows the relationship between the a moderate relationship with employee and
psychological work environment and the success organizational performance. 68 (42.5) % of
of the organization and employees. Table 6 employees agree that workplace noise pollution
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8 Effect of Work Environment on Organizational Performance: A Comparative Study on Arjo
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affects their performance. The remaining 33 performance. 69 (34%) of workers agree that
(20.6%) employees are uncertain whether workplace noise distractions adversely affect
workplace noise will distract them. Workplace their performance. The remaining 30 (14.8%)
noise distractions affect employee performance employees are uncertain whether workplace noise
and affect the overall performance of the will distract them. Workplace noise distractions
organization because employees feel affect employee performance and affect the
uncomfortable and lose focus when performing overall performance of the organization because
tasks. For the FSF, the FSF-Psychological Work employees feel uncomfortable and lose focus
Environment has an average value of 3.28, which when performing tasks.
can be considered a low mean score. This is
because the average percentile of 48.7% agrees 5.4. Social work environment of ADSF
that the current psychological work environment and FSF
contributes to higher work performance, 31.5% For both sugar factories, the responses in Table 7
of the respondents disagree with the show the relationship between the social work
psychological work environment, and the environment and organizational and employee
remaining 19.7% are undecided (neutral). From performance. Table 7 shows that the social work
these responses, we can conclude that the FSF's environment that encourages company to build a
psychological work environment is reasonably conducive social work environment. ADSF
related to employee and organizational
respondents claim that their employees have 5.5. Administrative work environment of
good relationships with them and are polite. This ADSF and FSF
was supported by a medium mean of 3.65 and a The responses in Table 8 show the relationship
standard deviation of 0.84 in the social work between the management work environment and
climate group. However, they argued that these organizational and employee performance in
factory workers were not involved in decision- both sugar factories. Respondents felt that
making, which had a negative impact on their ADSF's management work environment was
social working environment. FSF respondents favorable because all employees of the company
feel that the most important sub-environment had all the skills they needed to perform their
(work environment element) that helps a tasks and there was room for further
company build a comfortable working development. This was assured by a moderate
environment is that employees have a medium mean of 3.40 and a corresponding
comfortable relationship with them and are standard deviation of 0.92687. Nonetheless, they
polite. This was supported by a high mean of said nothing about the size of their salaries,
3.81 and a standard deviation of 0.84 in the claiming that this made the administration's
social work climate group. However, they argued working environment hostile. This was
that these factory workers were not involved in represented by a standard deviation of 1.31 and a
decision-making, which had a negative impact least mean of 3.21. In addition, these workers are
on their social working environment. dissatisfied with the lack of authority they have
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for their work. In the case of the FSF, perform their tasks and have the opportunity to
respondents rate the administrative work be promoted. This was assured by a moderate
environment favorable because all employees of mean of 4.03 and a corresponding standard
the company have all the skills they need to deviation of 0.59.
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10 Effect of Work Environment on Organizational Performance: A Comparative Study on Arjo
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Tab. 10. ADSF Correlation Analysis between Independent variables and Dependent
Variable
PH WR PS SO AD OP
Physical Work Pearson Correlation 1
Environment Sig. (2-tailed)
Work Related Risk Pearson Correlation .287** 1
Sig. (2-tailed) .000
Psychological Work Pearson Correlation .278** .492** 1
Environment Sig. (2-tailed) .000 .000
Social Work Pearson Correlation .115 .425** .508** 1
Environment Sig. (2-tailed) .148 .000 .000
Administrative work Pearson Correlation .301** .263** .714** .358** 1
Environment Sig. (2-tailed) .000 .001 .000 .000
Organizational Pearson Correlation .389** .368** .532** .313** .544** 1
Performance Sig. (2-tailed) .000 .000 .000 .000 .000
**. Correlation is significant at the 0.01 level (2-tailed).
Tab. 11. FSF Correlation Analysis between Independent variables and Dependent Variable
PH WR PS SO AD OP
Physical Work Pearson Correlation 1
Environment Sig. (2-tailed)
Work Related Risk Pearson Correlation .480** 1
Sig. (2-tailed) .000
Psychological Work Pearson Correlation .430** .420** 1
Environment Sig. (2-tailed) .000 .000
Social Work Pearson Correlation .446** .439** .555** 1
Environment Sig. (2-tailed) .000 .000 .000
Administrative work Pearson Correlation .025 .130 .103 .151* 1
Environment Sig. (2-tailed) .727 .065 .146 .032
Organizational Pearson Correlation .441** .454** .415** .555** .164* 1
Performance Sig. (2-tailed) .000 .000 .000 .000 .020
**. Correlation is significant at the 0.01 level (2-tailed).
*. Correlation is significant at the 0.05 level (2-tailed).
relevant and optimistic at 95 % based on the results F= 20.522 and 25.337, respectively,
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which are greater than 1 and P < 0.01. We can environment will have a 7.6% impact on
easily compare the relative contributions of the organizational results. Similarly, a 1%
various variables by examining the beta values improvement in the psychological work
under the coefficients in Tables 16 and 17. The environment has a 6.3% impact on
larger the beta, the greater the contribution. organizational efficiency.
Standard coefficients 0.317 (administrative work In this analysis, the multiple regression equation
environment), 0.207 (physical work is based on two sets of variables: the dependent
environment), 0.166 (psychological work variable (organizational performance) and the
environment), 0.128 (work-related risks and independent variable (administrative, physical,
injuries work environment), 0.037 (social work psychological, risk and injuries and social
environment), ADSF, management, physical, working environment). The main goal of using
psychological , Work-related risks and injuries, regression equations in this study is to improve
and the social work environment all have a the ability of researchers to describe, understand,
positive impact on the performance of the predict, and monitor described variables.
organization (social work environment). Organizational performance
As a result, a 1% increase in the management
work environment has a 31.7% impact on = f PH, WR, PS, SO and AD (7)
organizational efficiency, and a 1% increase in 1
the physical work environment has a 20.7% (8)
impact on performance. A 1% improvement in
psychological work environment has a 16.6% Where,
impact on organizational results. A 1% increase OP - Organizational Performance,
in work-related injuries and a 12.8% increase in PH - Physical Work Environment,
the risk environment will affect the company's WR - Work-Related Risk and Injuries,
performance. PS - Psychological Work Environment,
Similarly, a 1% improvement in the social work SO - Social Work Environment,
environment impacts 3.7% on organizational AD - Administrative Work Environment.
performance. FSF's social, labor-related risks Mathematically,
and injuries, physical, administrative and
Yi β β X β X β X
psychological working environments all have a
positive impact on organizational performance, β X β X β X (9)
with standard coefficients of 0.355 (social work
environment) and 0.183 (labor-related risk and Where Y is the dependent variable-
injuries work environment), 0.166 (physical organizational performance X2, X3, X4, X5, X6
work environment), 0.076 (administrative work and X7 are the Independent β 1 is the intercept
environment), or 0.063 (psychological work term- it gives the mean or average effect on Y of
environment). As a result, a 1% increase in the all the variables excluded from the equation,
social work environment has a 35.5% impact on although its mechanical interpretation is the
the organizational performance, and a 1% average value of Y when the stated independent
increase in the work-related risk and injury variables are set equal to zero. β2, β3, β4, β5, β6
environment has a 18.3% impact on the and β 7 refer to the coefficient of their respective
organizational performance. A 1% improvement independent variable which measures the change
in the physical working environment has a in the mean value of Y, per unit change in their
16.6% impact on organizational efficiency. A respective independent variables.
1% improvement in the management work
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12 Effect of Work Environment on Organizational Performance: A Comparative Study on Arjo
Dedessa and Finchaa Sugar Factory
Tab. 17. FSF Multiple Regression Coefficientsa
Model Un standardized Standardized
Coefficients Coefficients
B Std. Error Beta t Sig.
(Constant) .157 .420 .374 .709
Physical work environment .187 .076 .166 2.453 .015
Work related risk and injuries work environment .167 .062 .183 2.713 .007
Psychological work environment .046 .051 .063 .896 .371
Social work environment .389 .078 .355 4.977 .000
Administrative work environment .112 .083 .076 1.347 .180
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