WN Multiairport
WN Multiairport
Abstract
The ‘‘Southwest Effect’’ is a well-known phenomenon within the airline industry where markets that Southwest Airlines enter see
an increase in traffic and a decrease in average airfares. This paper examines the role of Southwest Airlines in altering fares and
passenger traffic and the Southwest Effect at airports in multi-airport regions. A comparison between Southwest-served routes and
non-Southwest-served competing routes shows that the elements of the Southwest Effect are present even in those markets not
served by Southwest. Southwest-served multi-airport regions studied include Chicago, Washington, DC/Baltimore, Houston, and
south Florida. r 2001 Elsevier Science Ltd. All rights reserved.
0969-6997/01/$ - see front matter r 2001 Elsevier Science Ltd. All rights reserved.
PII: S 0 9 6 9 - 6 9 9 7 ( 0 1 ) 0 0 0 1 3 - 8
252 T.M. Vowles / Journal of Air Transport Management 7 (2001) 251–258
regions. They treated access time and population of the first group, consisting entirely of Southwest-
distributions as fixed and instead focused upon fre- served routes, shows that the changes between South-
quency and pricing at competing airports as the central west entry are statistically significant. These results are
focus of their work. The results showed that market shown in Table 3. The second group consisting of those
forces play a part in the determination of market share, routes in competition with Southwest-served routes in
even more so than the traffic generated by an airport’s multi-airport regions were also tested using a paired
catchment area. Cohas et al., concluded their research samples test. The results, shown in Table 4, show that
by offering suggestions to the smaller airports in a the difference in fares are statistically significant between
specific region on how to retain and even increase their the two time periods while the difference in passengers is
market share. Suggestions ranged from modification in not statistically significant. This non-significance may be
service frequency from the larger airports to advertising interpreted to mean that Southwest is not attracting as
the increased convenience, shorter walks to the gate and many passengers away from other carriers in these
lower fares, which are often found at smaller airports competing routes but instead attracting passengers from
within a metropolitan region. routes that it is in direct competition with other carriers
Southwest’s effect in multi-airport regions, specifically and also attracting entirely new passengers to these
in the Washington, DC area, is observed by Mc Kenna markets.
(1996) and Phillips (1996). Mc Kenna’s efforts concen-
trated on other carriers’ responses, specifically US
Airways, to Southwest’s beginning service in Florida
and increasing presence at Baltimore, a US Airways hub 3. Baltimore
at the time. Phillips focus was on the effect Southwest
had on increasing traffic at Baltimore and the associated Baltimore had service inaugurated by Southwest to
growth at the airport overall for all carriers providing Chicago Midway in the third quarter of 1993. Prior to
service. entry Chicago O’Hare was by far the gateway in the
market with 7656 passengers and an average fare of
$156.35. Chicago Midway was a far distant second with
2. Southwest-served airport to a Southwest-served only 552 passengers the quarter prior to entry. After
multi-airport region Southwest was in the market for a year Chicago O’Hare
was still the leader in terms of traffic with 13,327
To look at the changes in the markets studied fares passengersFa 74% increase. Chicago Midway however
and passenger data were collected for the quarter prior had grown even more, 1855%, to 10,790 passengers. The
to Southwest entry in a market as well as a year later. A reason for this growth is quite simple, lower average
quick examination of the overall changes that occurred fares at both airports. At Chicago Midway the average
in Southwest-served airports to Southwest-served multi- fare fell 61% to $46.90, thanks to Southwest’s price
airport regions shows three important trends. Of the 47 leadership. The carriers at Chicago O’Hare knew they
markets that fit this criteria, six saw fare increases would lose passengers so they lowered their average fare
although none were directly served by Southwest. in the market 59% to $63.35.
Seventeen markets saw a decrease in passengers but The biggest loser in this multi-airport market was
once again none were Southwest-served markets. Five Washington Dulles. Service from both Chicago O’Hare
markets saw a decrease in passengers and increases in and Chicago Midway saw a decrease in passengers after
fares although none were Southwest-served markets. Southwest entered the market. The Chicago Mid-
This quick examination shows that Southwest not way–Washington Dulles market decreased from 148
only lowers the fares in the markets they serve but also to 57 passengers and enplanements in the Chicago
in competing markets that include multi-airport regions. O’Hare–Washington Dulles route fell 59% from 4326
In all, 36 markets saw a reduction in fares once passengers to 1767.
Southwest began serving an airport in the region. An Passengers traveling between Washington Reagan
airport-by-airport examination will demonstrate this to Nationaland either Chicago Midway or Chicago O’Hare
be true. Table 1 shows the markets included in the study. benefited from Southwest entering the Chicago Mid-
To test the statistical significance of the changes in way–Baltimore market. Traffic numbers on the Chicago
average fares and enplanement numbers a paired Midway–Washington Reagan National route increased
samples test was utilized. This test is used to test if the 57% from 1353 to 2125 while average fares decreased
means of the two measures are different. The test results, 33% from $107.85 to $71.76. On the Chicago O’Hare–
shown in Table 2, show that the changes between the Washington Reagan National route, the average fare
two time periods are statistically significant. The data decreased 57% from %185.60 to $80.05. Traffic however
was then broken into two smaller groups and a paired only increased 4% from 19,275 to 20,114. This increase
samples test was conducted on each group. The results however was enough of an increase to keep the route the
T.M. Vowles / Journal of Air Transport Management 7 (2001) 251–258 253
most popular of the six possible ones in this dual multi- 5. Columbus
airport region.
Southwest’s entry into the Columbus–Chicago
market allowed Chicago Midway to replace Chicago
4. Cleveland O’Hare as the gateway to Chicago. Prior to Southwest
entry, the Columbus–Chicago O’Hare market saw 5370
Southwest began serving the Cleveland–Washington, passengers with an average fare of $116. Chicago
DC/Baltimore area with service to Baltimore in the third Midway was a distant second with 1166 passengers
quarter of 1993. Prior to Southwest entry Baltimore had and an average fare of $113.21. After Southwest entered
the highest average fare of the three area airports with the market, Chicago Midway saw a 641% increase in
an average fare of $172.65; Washington Reagan traffic to 8642 while Chicago O’Hare saw a nearly 21%
National was next with an average fare of $150.94 and decrease in traffic to 4252. Average fares also dropped
Washington Dulles had the lowest fare at $139.96. A more drastically at Chicago Midway falling by 67% at
year after entry the average price in the Cleveland– Chicago Midway to $37.10 while fares at Chicago
Baltimore market had plummeted over 82% to $30.45. O’Hare fell by 23% to $89.44. This change in the
The other airports also saw significant decreases in Chicago airports can be attributed to Southwest’s low
average prices with Cleveland–Washington Reagan fares and their all jet service while the two carriers
National’s average fare falling by 45% to $82.33 and serving O’Hare, American and United had a mix of jet
Cleveland–Washington Dulles’ average fare dropping and turboprop service. Chicago Midway was also helped
by 28% to $100.74. While all the markets saw a by the presence of America West, another low fare
significant decrease in average fares, only the route that carrier, in the market.
Southwest served, Cleveland–Baltimore, saw an increase
in passengers during this time. The number of passen-
gers in the Cleveland–Baltimore market increased by 6. Jackson
869% from 1624 to 15,730. Travelers in the other
two markets decreased approximately by 15%. This is Jackson, Mississippi, had inaugural service by South-
a prime example of Southwest’s ability to bleed west into three separate multi-airport regions during the
traffic from other airports in a region by lowering fares. third quarter of 1997. In all the three of the regions, the
While it is not surprising that the traffic number at Southwest-served airports saw significant decreases in
Washington Dulles declined because it is the roughly the average fares and an increase in passengers. The results
same distance from Washington, DC as is Baltimore. for service to the other airports were not as positive.
The decline at Washington Reagan National is Prior to Southwest entering the Jackson–Houston
more surprising. The decline can be attributed though Hobby market, the average fare in the market was
to slot constraints at the airport, limiting the availability $146.10 with 72 passengers in the market. Basically there
of low fare carrier to enter the market and the was no service between Jackson and Houston Hobby.
financial difficulties of Continental and US Airways The competing and major airport in Houston is
during this time period. Houston Bush Intercontinental. During this time
Growth in the Cleveland–Chicago market focused Jackson–Houston Bush Intercontinental had an average
upon Chicago Midway during 1992 and 1993. Prior to fare of $166.24 and 636 passengers. A year after
Southwest’s entry the average fares in the market were Southwest entry, the number of passengers using
$119.81 to Chicago Midway and $142.55 to Chicago Houston Hobby increased by 2681% to 2002 and the
O’Hare. Chicago O’Hare was the overwhelming airport average fare decreased by 61% to $57.60 while at
of choice in Chicago with 9097 passengers the quarter Houston Bush Intercontinental, the average fare also
prior to Southwest entry while Chicago Midway saw dropped by 47%, but so did the number of passengers,
1031 passengers during the same time period. A year by 13% to 554. Southwest had captured some of the
after Southwest entry, Chicago O’Hare was still the Houston Bush Intercontinental traffic along with creat-
airport of choice with 9119 passengers, only a 0.24% ing a new demand in the market.
increase. On the other hand, Cleveland–Chicago Mid- The Houston scenario is replayed in the Chicago area.
way saw a 583% increase in passenger traffic to 7046 Prior to Southwest entry, Jackson–Chicago Midway
passengers. Southwest’s entry also led to a decrease in had only 24 passengers with an average fare of $105.30.
fares at both Chicago airports. Average fares in the Almost all of the traffic used Chicago O’Hare, which
Cleveland–Chicago O’Hare market dropped nearly by had an average fare of $166.46 and saw 943 passengers
57% to $61.45 while average fares in the Cleveland– the quarter prior to Southwest entry. A year later, the
Chicago Midway market fell by 67% to $39.15. This is average fare at Chicago O’Hare had fallen by 22% to
another example of Southwest entry affecting fares at $129.89 while the number of passengers using Chicago
airports they do not serve. O’Hare from Jackson had fallen from 255 to 706
254 T.M. Vowles / Journal of Air Transport Management 7 (2001) 251–258
passengers. The reason was the emergence of Chicago providing the low fare service with direct and connecting
Midway brought on by Southwest’s arrival. The number service. It is during this time period that Valujet was
of passengers in the market skyrocketed by 7025% to beginning to experience safety problems. A year after
1710 while the average fare dropped by 11% to $93.60. Southwest entry Baltimore was the clear leader in terms
The important thing to note is not the percentage of lowest fare; a 33% decrease to $88.00, and number of
changes that occurred but the fact that Chicago Midway passengers carried, a 71% increase to 12,546. Washing-
had replaced Chicago O’Hare as the gateway to ton Dulles also saw similar results though not to the
Chicagoland after only a year and after having no real same degree as Baltimore. Average fares decreased by
service previously. 17% to $94.05 and passenger numbers increased by
The last multi-airport region that was inaugurated by 33% to 9285. Washington Reagan National saw a
Southwest is the Washington, DC/Baltimore area. The decrease in average fares of nearly 16% to $118.45 but
changes that occurred here are even more drastic than passenger numbers also decreased by 16% to 6131. This
those in the two previous examples. In the quarter prior change can be explained by the decision of two major
to Southwest entry, the number one airport from carriers at Washington Reagan National, Delta and US
Jackson in the region was Washington Reagan National Airways, deciding to focus their low fare ‘‘carrier within
with 888 passengers followed by Baltimore with 394 and a carrier’’ operations at Washington Dulles to combat
the Washington Dulles with 239 passengers. Baltimore Southwest.
had the lowest average fares at $154.63 followed by Southwest entered the Orlando–Fort Lauderdale
Washington Reagan National at $171.96 and finally market during the same time period and had the same
Washington Dulles at $186.08. A year after Southwest effect in this intrastate region as it had in other interstate
entry, the two airports not served by Southwest saw an regions. Prior to entry the top airport in the region from
increase in average fares while the number of passengers Orlando was Miami with 10,465 passengers, Fort
using the airports declined. Washington Reagan Na- Lauderdale was second with 4091 passengers and West
tional fares increased by 5% to $180.46 while the Palm Beach was a distant third with 1742 passengers. In
number of passengers decreased to 555, a 37% decrease. terms of average fares, West Palm Beach had the lowest
The situation was even worse at Washington Dulles average fare of $82.00; Fort Lauderdale was second at
where fares increased nearly by 22% to $226.41, while $88.00 and Miami was third $92.69. A year after
passenger numbers also decreased by 37% to 150. The Southwest entry, the picture had changed considerably.
clearer benefactor was the Southwest-served Jackson– The number of passengers using Fort Lauderdale
Baltimore route with a 328% increase in passengers to increased by 125% to 9213 while the average fare
1685 and a decrease in average fares of 33% to $103.15. dropped to $49.00, a 44% decrease. Miami on the other
While the Jackson–Baltimore link was established prior hand had a less than 1% change in average fare and the
to Southwest entry, the entrance of the carrier visibly number of passengers decreased by 38% to 6463. West
altered the connection between Jackson and the Palm Beach saw a decrease in fares by 30% to $57.34
Washington, DC/Baltimore area. but this decrease was not enough to stop traffic numbers
from decreasing nearly 20% to 1398. These numbers
show that any passenger who was using West Palm
7. Orlando Beach instead of Fort Lauderdale (for example those
passengers that lived in between the two) had shifted to
Southwest entry into Orlando during the third quarter Fort Lauderdale because the loss at West Palm Beach in
of 1996 allows for the study of both inter and intra state terms of total passengers was not that big when
changes to multi-airport regions. Orlando has become compared to those passengers lost by Miami to Fort
one of the top destinations in the United States during Lauderdale.
the 1990s and service to the Washington, DC/Baltimore
area is no exception. Prior to Southwest’s entry, the
lowest average fare in the region was in the Orlando– 8. Manchester
Washington Dulles market at $113.15; Baltimore was
next at $132.00 and Washington Reagan National had Manchester is the most recent city that Southwest has
an average fare of $140.86. The leader in terms of entered within the time frame of this study with service
passengers was Baltimore with 7357; Washington that includes Chicago and the Washington, DC/
Reagan National was a close second with 7265 Baltimore multi-airport regions. The important occur-
passengers and Washington Dulles was third with rence that happened was the phenomenal growth that
6971. This shows that even though an airport has a occurred at the airports in these regions that Southwest
lower fare than the others in a region it may not attract served. Chicago O’Hare was the only Chicago option
more passengers than the others because of who or how prior to Southwest entry with an average fare of $260.99
a carrier is serving the market. In this case Valujet was and 956 passengers. A year after Southwest connected
T.M. Vowles / Journal of Air Transport Management 7 (2001) 251–258 255
Southwest entry Chicago Midway became the airport of fare increase at Washington Dulles was in part due to
choice in the Louisville–Chicago market by increasing the shutting down of ValuJet and in turn led to a 15%
the number of passengers to 6793, a 6431% increase decrease in passengers. The increase in average fare
while Chicago O’Hare experienced a passenger decline at Washington Reagan National did not stop
of 9% to 1979 despite the fact that the average fare passenger traffic from growing 5% to 5113, which
decreased by almost 50% to $89.95. This reduction was well behind the growth caused by Southwest at
however was not enough to match the 71% reduction Baltimore.
witnessed at Chicago Midway to $35.34 leading to
Chicago Midway’s ascent to being the gateway airport
for this market.
13. Conclusion
Table 1
Multi-airport markets
Origin Destination $ prior to entry $ after year Pass qtr prior to entry Pass year after entry $change (%) pass. change (%)
Table 2
Statistical results of paired samples test
1. Fare prior to entry and fare after a year 43.578 41.332 6.028 7.228 0.000
2. Passengers prior to entry and passengers after entry 2310.89 4159.35 606.70 3.809 0.000
Table 3
Statistical results of paired samples test WN served markets
1. Fare prior to entry and fare after a year 55.287 43.718 9.7756 5.656 0.000
2. Passengers prior to entry and passengers after entry 5484.70 4372.10 977.63 5.610 0.000
258 T.M. Vowles / Journal of Air Transport Management 7 (2001) 251–258
Table 4
Statistical results of paired samples test non-southwest served markets
1. Fare prior to entry and fare after a year 34.9056 37.9766 7.3086 4.776 0.000
2. Passengers prior to entry and passengers after entry 40.07 1775.11 341.62 0.117 0.908
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