—

ABB E-mobility
Global product portfolio
—
Pioneering the future of e-mobility
Delivering end-to-end electrification
solutions for the transport of
tomorrow, today.

—
Long standing experience
More than a decade in launching innovative
EV charging technology, complimented by a
century of experience in power distribution
and energy management.

—
Trusted problem solver
From highway to home, from EV fleets to
retail, we are the partner of choice for the
world's biggest brands of electric vehicle
OFMs to nation-wide EV network operators.
 3

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Global leader in EV charging infrastructure
Writing the future together
ABB E-mobility has years of experience in designing, manufacturing, installing and
maintaining electric vehicle charging infrastructure, including several nationwide
charger networks.

ABB E-mobility infrastructure Key advantages of connected chargers

ABB has been serving customers for over a ABB Ability Connected Services offer four key
century with reliable energy efficient solutions advantages:
for utilities, industry, infrastructure and • Flexibility: connect to any charging network,
transport. Since 2010, ABB is leading the back office, payment platform or energy
e-mobility revolution with charging infrastructure management solution
for any location combined with connected • Upgradability: benefit from the latest industry
services. standards
• High availability of the service: based on
Main features of all ABB chargers Microsoft Azure’s robust platform
ABB chargers are designed to be durable, reliable • Cost efficiency: avoid development and
and easy to service. Main advantages include: maintenance costs of proprietary software
• Modular and redundant construction to ensure solutions
continuous operation
• Industry-grade components to ensure long Manufacturing and quality system
lifetime and robust operation Key components in ABB DC fast chargers are
• Future-proof, easily upgradable technology designed and manufactured by ABB. This ensures
• Remote maintenance and support for an full control over hardware and firmware. ABB
effective, timely response to any irregularity chargers are manufactured in factories with
• Supports the open communication protocol strict quality systems in place. These factories
OCPP undergo rigorous quality audits by independent
• Stainless steel powder coated cabinets for external parties, as well as by automotive OEM
durability, even in cold or humid climates clients.
• User centered design validated by user tests
• Remote charger's power management Partnerships with automotive OEMs
ABB E-mobility has R&D partnerships with many
ABB Ability™ Connected Services automotive OEMs to support joint development
ABB’s Connected Services offering is based on a and testing as well as to ensure optimal
24/7/365 monitored platform, which ensures the compatibility between DC fast charger and
highest availability. A network operator can select electric vehicle.
from a modular offering supporting a smooth
and seamless integration to back office Supporting all EV charging standards
processes via APIs, and giving access to value ABB supports all currently available open
adding Web tools for configuration, advanced charging standards, which enables providing
monitoring and notification. charging services to widely available electric
vehicles. All chargers can be combined with
comprehensive solutions for user authorization,
payment and network connectivity.
4 A B B E - M O B I L I T Y G LO B A L P R O D U C T P O R T F O L I O
 5

—
The key elements
to run an EV charging operation
ABB E-mobility provides all elements to run a successful charging operation.
One stop for hardware, software, connectivity and services.

AC chargers ABB Ability™ Connected Services

High quality, cost-effective, easy installation Integrate with back offices and added value systems:
Products Charger Connect
AC chargers for cars • from 3 kW AC charging Charger Connect Giving access to the ABB Ability
• 22 kW AC fast charging Connected Services platform.
APIs for back office integration
DC fast chargers OCPP 1.6 API Connect to back office systems via the
Reliable, robust, modular hardware: ABB Cloud
Products Service API Support your call center to help EV
DC fast chargers • Up to 180 kW fast charging drivers
• 24 kW DC wallbox Basic Demand Manage input power of a charger
High-power all-in-one • 90 - 360 kW high power Response API
chargers Dual Uplink – Direct OCPP for back office integration
High-power split chargers • 175 - 350 kW high power OCPP 1.6 Connect to back office systems directly
Heavy vehicle chargers for • Pantograph Down charging from the charger
trucks and buses from 150 kW to 600 kW Web tools
• Pantograph Up charging Browser based tools for real-time charger access
from 150 kW to 600 kW Driver Care Status, statistics, access management,
• Connector based charging etc.
from 50 kW to 150 kW Charger Care Advanced trouble shooting and service
tool
Payment Configure and support payment
Payment and Authentication
terminals
Global platform to support local payment and
authentication solutions:
• RFID
• Smart phone
• PIN code
• Credit card payment module

Service Level Agreements

Configure a service agreement to match the needs of your
organization:
• Proactive monitoring and remote diagnosis
• Certified service teams
• Preventive service and maintenance
• Over-the-air software updates and upgrades
• Training programs
• Clear communication and overview via ABB Web tools
6 A B B E - M O B I L I T Y G LO B A L P R O D U C T P O R T F O L I O

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Car charging infrastructure
—
Terra DC fast chargers - from 20 kW to 180 kW

The Terra fast chargers are designed for convenient charging of all types of electric
vehicles, including the upcoming ones equipped with high voltage systems.
The compact size makes it perfect for urban use, while its modularity allows to
increase the charging power up to 180 kW and serve up to 3 electric vehicles
at the same time.
Main features and key benefits • Easy integration in OCPP backends and local
• DC fast charger supporting CCS (type 1 and 2), control systems via OPC-UA (optional)
CHAdeMO 1.2 and GB/T. • Remote uptime monitoring and assistance
• Serving up to 3 vehicles at the same time, • Remote updates and upgrades
2 fast-charging and one AC charging. • Easy to use:
• Modular design allows to increase the power - Daylight readable touchscreen display
level depending on the specific needs of the - Graphic visualization of the charging
site, from 20 to 50 kW (Terra 24-54) and from progress
90 to 120 to 180 kW (Terra 94-124-184) - RFID/PIN/Remote authorization
• The 300 A CCS cables allow high power • Upgradable with credit card payment
charging speed in a compact form factor, terminals
ideal for urban environments.
• Capable of charging high voltage batteries Configurations
(up to 920 Vdc) • Low power models: Terra 24 (20 kW),
• Simultaneous AC charging via optional Terra 54 (50 kW)
22/43 kW cable (Terra 24/54) or 22 kW socket • High power models: Terra 94 (90 kW),
AC Type-2 (all models). Terra 124 (120 kW), Terra 184 (180 kW)
• MID and Eichrecht (PTB) compliant metering • European, US, Japan and China versions
system for DC and AC outlets available available, for 400 V, 480 V and
as option. 380 V AC grid inputs
• Upgradable with cable management system • Many combinations of the open protocols
to handle long cables and enhance the user CCS, CHAdeMO, GB/T and AC charging
experience. • Continuous current output up to 125 A
• IEC 61000 EMC Class B certified for industrial (Terra 24/54) and 300 A (Terra 94/124/184)
and residential areas (including petrol • Different cable lengths available and optional
stations, retail outlets, offices, etc.) cable management system
• Future-proof connection via open industry
standards:

—
01 Terra 54CT
—
02 Terra 54 CJG
—
03 Terra 184 CC
—
04 Terra 184 CJ
(USA) 
—
05 Terra 184 CJ with
cable management
system

— — — — —
01 02 03 04 05
—
Terra 360 all-in-one high power charger – from 90 kW to 360 kW

The Terra 360 is the fastest all-in-one charger on the market. Designed around the
needs of today’s EV driver, the Terra 360 is powerful, flexible, user-friendly and
designed for accessibility.

ABB’s Terra 360 charging network operators deploy fast-charging stations and
accelerate the transition to future mobility.

—
06 Terra CE 360 CC Key features
• "All-in-one" integrated design
• Up to 360 kW of charging power
• Modular and scalable in 30 kW steps
• Serving multiple EVs at the same time
• Dynamic power allocation across the outlets
• Supporting the major charging standards
• CCS charging up to 500A (liquid cooled option
available in 2022)
• The only charger that can serve a high
performance car, such as the Porsce Taycan, at
full power (270 kW) and charger a second
vehicle (90 kW)
• Serving up to four vehicles at the same time
(available from 2022)
• Charging batteries up to 920 Vdc
• Integrated cable management system
• Five meters of cable reach on all sides of the
charger
• 15" touchscreen user interface
—
• Optional 27" advertisement screens 06
• Optional credit card payment terminals
• Native support to OCPP 1.6 JSON
• Easy and fast installation and commissioning
• Online and local service and configuration
tools
• Native integration to ABB site and fleet power
management solutions
—
Terra HP – 175 kW to 350 kW
Fast charging just got faster. High power for next gen EVs

Several EV models with larger batteries and • Suited for current and next generation EVs
longer range are coming. Infrastructure needs are • CHAdeMO and liquid cooled CCS up to 350 kW
growing. More fast charging points with higher and 500 A
power demands will be needed for drivers to • 375 A output current per power cabinet
adopt the next generation of electric to charge fast at 400 VDC
transportation. ABB has solutions today that will • Dynamic DC to save costs
enable this future. • Flexible charge
• Scalable installation with integrated
Main features and key benefits galvanic isolation
• Ultra-high current of 500 A per individual power • Cable retraction system, advanced
cabinet liquid-cooling system
• Dynamic DC functionality: 500 A per charge • Robust, all-weather enclosure for indoor
post and outdoor use
• Wide voltage range: 150-920 V • EU and US models available
• Modular system: 175-350 kW

—
Dynamic DC
2 x 350 kW
2x 500 A
150-920 V DC
 9

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Terra DC Wallbox – 24 kW
The smart e-mobility investment for today, and tomorrow.

Developed with leading electric vehicle Main features and key benefits
manufacturers, trusted by energy suppliers and • CE variants:
governments, the Terra DC wallbox makes - 0–22.5 kW, 24 kW (peak) / 60 A
fast charging safe, smart and future-compatible. • UL variants:
Backed by 130 years of innovation and a decade in - Single phase: 19.5 kW @ 208 V/60 A
e-mobility, the DC wallbox supports the 22.5 kW @ 240 V/60 A
continuous advance of electric vehicles. - Three phase: 0–22.5 kW, 24 kW (peak) / 60 A
• Charging voltage: CCS 150 – 920 V DC,
Terra DC wallbox is a futureproof investment CHAdeMO 150 – 500 V DC
supporting current and future EVs with high • Protection NEMA 3 & IP54
voltage charging, applicable to a wide variety of • Overcurrent, overvoltage, undervoltage,
use cases, in an ultra-compact footprint, that is ground-fault, surge protection, PE continuity
safe and reliable, for residential use too. monitoring and leakage current monitor
protection integrated
• Futureproof investment supporting current and
future EVs with high voltage charging
• Space-savings with easy-to-install design
• Broad range of connectivity options
• Remote software updates
• Certified with EMC Class B protection for safe
use in residential areas
—
24 kW
Terra DC wallbox
—
Terra AC Wallbox – 3 kW-22 kW
The best value charger on the market.

Brought to you by the global experts in smart With connectivity and smart functionality, the
mobility, smart buildings and smart homes, the Terra AC wallbox is built to adapt to deliver the
Terra AC wallbox is built on ABB’s 130-year most optimized charge today and into the future.
heritage of accessible technology leadership for Convenient home charging that integrates
safe, smart and sustainable electrification and seamlessly into everyday life.
informed by our comprehensive expertise in Safety is a core principal of both ABB’s business
e-mobility. and the Terra AC wallbox. The wall charger, as
with ABB’s entire EV charging product portfolio,
The Terra AC wallbox is the superior EV home has been evaluated and tested to the highest
charger, delivering high-value quality, futureproof safety standards by independent, third-party
flexibility, and advanced safety and protection. safety certification organizations.

Key benefits
• Space-saving and easy-to-install design
• Smart functionality for optimized charging
• Remote software updates
• Broad range of connectivity options
• Built-in energy meter for load management

Main features
• Complying with IEC standards
• Single phase up to 7.4 kW / 32 A
— • Three phase up to 22 kW / 32 A
3 kW - 22 kW
Terra AC wallbox • Protection IP54, IK10
• Connectors type 2, socket with or
without shutter
• Overcurrent, overvoltage, undervoltage, ground
fault and surge protections integrated
 11

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Heavy vehicle charging infrastructure
—
Connector based
Charge electric buses and trucks with a connector

ABB offers a complete portfolio for charging

heavy electric vehicles such as buses and trucks
with a CCS connector. Due their large voltage
range the DC wall box (24 kW) and Terra 54HV
(50 kW) are perfectly suited to charge electric
buses and trucks. For higher power the products
with 100 kW up to 160 kW including sequential
charging, are specially designed to charge larger
fleets of electric vehicles in it its most optimized
way.

Main features and key benefits:

• Power range of 24 kW, 50 kW with Voltage range
from 150-920 VDC
• Power range of 100 kW up to 160 kW with
Voltage range from 150-850 VDC
• Sequential charging with up to 4 outlets with
107 and 160 kW dual outlet depot box
• Compliant with ISO 15118 / DIN 70121 /
IEC 61851-23 & -24
• OCPP compliant
• Remote diagnostics and management tools
• EU and US models available

Sequential charging • Vehicles are charged with high power,

Instead of having one charger per vehicle, ABB maximizing vehicle availability
offers sequential charging for the 100 kW up to • The required grid connection is smaller,
160 kW chargers. A single power cabinet is paired reducing initial investments and operational
with up to 2 Dual CCS outlet depot charge boxes costs
(4 outlets). After the first vehicle has finished • Optimal utilization of installed infrastructure,
charging, the next vehicle will start charging meaning lower investments in charging
automatically. The advantages are: equipment

—
HVC-150C with 150 kW
power cabinet and three
depot charge boxes with
sequential charging
12 A B B E - M O B I L I T Y G LO B A L P R O D U C T P O R T F O L I O

—
Pantograph Up
Charge electric buses with a roof mounted pantograph

ABB offers an ideal solution to charge electric

buses that are equipped with a roof mounted
pantograph. This allows to charge larger fleets of
electric buses overnight in a range of 50-150 kW
per vehicle and during the day with 150-600 kW
for opportunity charging.

Main features and key benefits:

• Voltage range from 150-850 V
• Power range of 50-100-150 kW per outlet for
overnight charging
• Power range of 150-300-450-600 kW per outlet
for opportunity charging
• Safe and reliable fully automated connection
• Compliant with ISO 15118 / DIN 70121 /
IEC 61851-23 & -24
• OCPP compliant
• Remote diagnostics and management tools

—
HVC-300PU with 300 kW
power cabinet and slim
design charge pole
 13

—
Pantograph Down
Charge electric buses following the OppCharge protocol

ABB offers an ideal solution to charge electric

buses fully automated following the OppCharge
protocol. With typical charge times of 3 to
6 minutes the system can easily be integrated in
existing operations.

Main features and key benefits:

• Voltage range from 150-850 V
• Power range of 150-300-450-600 kW
• Charge in 3 to 6 minutes
• One charger can serve multiple vehicle types
and brands
• Safe and reliable fully automated connection
• Compliant with OppCharge / IEC 61851-23
• OCPP compliant
• Remote diagnostics and management tools

—
HVC-450PD with 450 kW
power cabinet and
standard charge pole
14 A B B E - M O B I L I T Y G LO B A L P R O D U C T P O R T F O L I O

—
ABB E-mobility Service Offering
Secure the availability, performance
and safety of your EV chargers
Charging infrastructure must operate with the highest utilization and
lowest downtime. ABB’s service level agreements meet that demand,
incorporating a decade of experience with thousands of intelligent
fast chargers deployed across the globe.

Service ensures operational excellence

Operational excellence starts with reliable
chargers. ABB’s family of EV chargers are
modularly designed to withstand heavy operation
under rugged conditions. In addition, ABB’s fast
chargers are the easiest in the market to service,
with 24/7 connectivity for remote diagnostics,
and accessible designs that expedite
maintenance and field service.

High uptime means high utilization

ABB’s service level agreements optimize charger
uptime for faster remote and on-site response
times, from the industry’s most experienced
service team – committed to customer success.

Charger Support Request Response Time (CSRT) Deployment Time of On-site Service (DTOS)
Response time is defined as the maximum Deployment time is defined as the amount of
allotted time requested for ABB to respond to time after the remote diagnostic response
customer inquiries, acknowledge receipt by the process is complete to the dispatching of an
EV charging service team, and begin the remote engineer/tech to site.
troubleshooting process.
If the issue cannot be resolved via remote
Remote Diagnostics Response Time (RDRT) support and it is mutually agreed that on site
Remote Diagnostic Response time is defined as support is needed; and spare parts are either at
the maximum allotted time requested for ABB to site or confirmed for delivery to site, then ABB
provide remote response after receiving a authorized service personnel will be dispatched
charger support request. In cases where the to be on site. The timing of site work must also be
charger error is flagged as a level 3 issue and the mutually agreed upon.
support issue must be elevated to the Global
Service Desk, the final response time may be
delayed.

Charger issue Response Remote Deployment Charger issue

reported time (CSRT) diagnostics onsite (DTSO) resolved
(RDRT)
Main features and key benefits Enabling your charging operation through
• Highest uptime and reliability by adequate intelligent connectivity, and Connected Services
preventive maintenance. and Web Tools
• Operational savings by remote monitoring, Charger connectivity enables remote service and
trouble shooting and repairs without site visit. support. Through ABB’s robust platform, our
• Quick on-site repairs by remote diagnosis, customers have 60% of their service cases solved
modular design, and local spare parts remotely resulting in very short response times
availability. and substantially reducing downtime.
• Repairs are exclusively performed by ABB Connectivity allows remote software updates
certified personnel. This could be ABB’s service including charging protocols, user interface
organization, or the service organization enhancements and back-end solutions for
selected by the customer after training and minimal field intervention as well as future-
certification by ABB. proofing software.
• Training modules are available for end-users,
customer care personnel and service engineers. ABB Web Tools provide an online web interface
Trainings can be hosted at customer location on that gives charging infrastructure operators and
request. fleets with real-time status information and
• Clear communication and case tracking via ABB usage statistics on their equipment. Owners can
Web tools. gather detailed session statistics, configure
• Over-the-air software updates and upgrades chargers according to their preferences and
will be installed on all chargers covered by obtain valuable insights through charger usage
a SLA. statistics. All charge session data can be
exported and managed directly from this user-
friendly application.
Remote services
• 24/7 connectivity
• Remote services
• Remote diagnostics
• Firmware upgrades
• ABB Web tools Web tools
customer

On-site service and parts availability ABB EVCI

• Standard warranty execution platform
• Extended warranty options
• Service level agreements
• Preventive service and maintenance
• Spare parts program
ABB NOC Connected services
services

Training
• Standardized online training
• Customized service training
• Third-party service training programs
Network/
operator

Custom software services

• OCPP integration
• Autocharge integration testing Service options for every charging site
• Interoperability testing and validation Charging infrastructure backed by a warranty
• Customized software integration must offer the highest utilization and lowest
support
downtime. ABB’s warranty services are enhanced
by remote and real-time connectivity to ensure
seamless operation and longest equipment
lifetime.

When integrated to ABB Connected Services

platform and under a Service level agreement,
ABB can provide 24/7/365 network monitoring,
remote updates, troubleshoot and onsite service
within predefined response times.
16 A B B E - M O B I L I T Y G LO B A L P R O D U C T P O R T F O L I O

—
ABB Ability™ Connected Services
Enabling your charging operation
To successfully run a commercial charging network in a dynamic
environment it is crucial to connect EV chargers to the Internet.

The ABB Ability Connected Services platform Charger Connect

incorporates many years of experience in Charger Connect is the basis for all connected
connecting thousands of chargers to the Internet. services. It gives access to the ABB Ability
Connected Services Platform. Connected
Connectivity helps EV charging network chargers receive over-the-air software updates,
operators to: and are activated in ABB Service Tools. The
• Remotely monitor and configure charge points connection to the chargers and the platform is
• Service the equipment efficiently and with monitored 24/7/365 by the Network Operation
minimal operational effort Center (NOC). And ABB service personnel can
• Increase charger uptime and the reliability of provide support if issues might arise.
their charging network
• Build a scalable and flexible charging APIs for back office integration
infrastructure ABB offers standards based APIs supporting
• Minimize investments in IT Infrastructure & smooth integration with back office systems,
Back-end Software energy management solutions, and payment
• Up-to-date charging infrastructure with services.
software updates
• Support EV drivers in case they have issues Available APIs:
• Adapt business and pricing models over time • Open Charge Point Protocol (OCPP) 1.5 API to
integrate with back office systems
ABB’s offering facilitates all above mentioned • Service API with technical status data from the
aspects and is your best choice to run a profitable charger for simpler remote diagnostics, helping
EV business. to improve availability of a charger and to better
support EV drivers
• Basic Demand/Response API to dynamically
manage the input power of a charger

ABB APIs are based on OCPP – the industry-wide

accepted communication protocol – and
therefore ensure seamless integration to
customers’ back office systems. All ABB APIs
have openly available specifications.
 17

Manage the charger connectivity yourself Web tools

The dual uplink connectivity concept provides ABB offers advanced Web tools to operate and
a solution to directly integrate chargers with monitor chargers. Web tools allow to see the real-
OCPP 1.6 based back office systems. The charger time status of a charger, to configure settings
remains connected to the ABB cloud to make sure related to authentication, notification and case
that ABB Service personal can provide fast management and to obtain valuable insights into
remote support. This leads to higher uptime of usage statistics. For chargers equipped with a
the charger network, minimizes the number of credit card payment terminal, a Web tool is
unplanned on-site delegations, and thus reduces available to configure the payment device
costs. including pricing per session, currency and
language. All data is available directly via an
Internet browser and can be exported for further
processing.

Digital integration - OCPP API Concept Digital integration - Dual Uplink Concept

Operator back office,

B2C applications

API based Operator back office,

OCPP 1.5 Integration B2C applications
Web tools Web tools
customer ABB service
Web tools
customer
Direct OCPP 1.6
ABB EVCI
platform

ABB managed connectivity

Web tools with extended protocol
ABB service
ABB EVCI
platform Extended
protocol
18 A B B E - M O B I L I T Y G LO B A L P R O D U C T P O R T F O L I O

Additional information
We reserve the right to make technical
changes or modify the contents of this
document without prior notice. With
regard to purchase orders, the agreed
particulars shall prevail. ABB AG does
not accept any responsibility whatsoe-
ver for potential errors or possible lack
of information in this document.

We reserve all rights in this document

and in the subject matter and illustra-
tions contained therein. Any reproduc-
tion, disclosure to third parties or
utilization of its contents – in whole or
in parts – is forbidden without prior
written consent of ABB AG.
19
—
ABB E-mobility
Heertjeslaan 6, 2629 JG
Delft
The Netherlands
Phone: +31 (0) 88 4404600
E-mail: info.evci@nl.abb.com

https://e-mobility.abb.com/

4EVC901503-BREN, 9.19

© Copyright 2022 ABB. All rights reserved.

Specifications subject to change without notice.