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Muhammad Zaid Bin Mohd Zaini: Educational Background Job Experience

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MUHAMMAD ZAID BIN MOHD ZAINI

Bachelor in Banking (Hons.) Minor in Accounting


Mobile Phone : +6013-9764438
Email : muhammadzaid4494@yahoo.com
Address : No, 93 Lorong Bunga Raya 2, Taman Bunga Raya,
36000 Teluk Intan, Perak

EDUCATIONAL BACKGROUND JOB EXPERIENCE


UNIVERSITI UTARA MALAYSIA 2017 - 2020 MALAYAN BANKING BERHAD (MAYBANK) 05/2021 – Present
Bachelor in Banking (Hons) Minor in Accounting  Sales Executive – ASB Consultant
CGPA : 3.12 IMPERIA ASIA INTERNATIONAL SDN BHD 07/2020 – 05/2021
 Team Leader - Recovery Officer
POLITEKNIK SULTAN AZLAN SHAH 2012 - 2015 MD TEXTILE SG BULOH 02/2020 – 06/2020
Diploma in Accounting  Internship
CGPA : 3.24 99 SPEED MART SDN BHD 07/2019 – 09/2019
MUET : Band 3  Supervisor
BUMIKERJAYA SDN BHD (81660-D) 04/2016 – 09/2016
SMK SULTAN ABDUL AZIZ 2007 - 2011  Account Clerk
Secondary School PERUNDING CUKAI & PERKHIDMATAN 07/2014 – 11/2014
SPM: 2A- 1B PERAKAUNAN ROSLI
 Internship

LICENSES & CERTIFICATES LEADERSHIP & ACHIEVEMENT


 Computerised Unit Trust Examination (CUTE) (PASS) in 09/2021  Best Paper & Presenter Award Certificate at 12/2019
Federation of Investment Managers Malaysia (LICENSE) 2nd Strategic Management Conference
 Takaful Basic Examination (TBE LIFE) (PASS) in 08/2021  Director, UUM Service Learning Program 04/2019
Malaysian Takaful Association (LICENSE)  Sukan Institusi Pendidikan Tinggi (SUKIPT) 02/2018
 Takaful Basic Examination (TBE GENERAL) (PASS) in 08/2021  UUM International Open Softball Championship 09/2018
Malaysian Takaful Association (LICENSE)  42nd National Open Softball Championship 08/2016
 PCEIA General Insurance (PCE GENERAL) (PASS) in 08/2021  2nd Place in 41st National Open Softball Championship 08/2015
The Malaysian Insurance Institute (LICENSE)  Committee Member, Accountancy Club in 12/2014
 PCEIA Life Insurance (PCE LIFE) (PASS) in 07/2021 Polytechnic Sultan Azlan Shah
The Malaysian Insurance Institute (LICENSE)  2nd Place in Sukan Institusi Pengajian Tinggi (SUKIPT) 02/2014
 Certificate of Completion (AUTOCOUNT) (PASS) in 03/2020  Sukan Malaysia XVI (SUKMA) 07/2013
AutoCount Computerized Accounting Course (CERT)
 Certificate of Completion (BLOOMBERG) (PASS) in 12/2019
Bloomberg Market Concepts Course (CERT)
 Certificate of Achievement (TAXCOM B+) (PASS) in 05/2018
TaxCom B+ Module Tax Solution Programme Course(CERT)
 Certificate of Achievement (UBS) (PASS) in 05/2014
Sage UBS Computerised Accounting Course (CERT)

SKILLS & LANGUAGES


 MS OFFICE – Word / Excel / Powerpoint / Publisher / Outlook / Access
 Google Drive – Docs / Sheets / Slides / Forms / Email
 Software – AutoCount Accounting / UBS Accounting / MYOB Accounting / Taxcom B+ / Bloomberg Terminal
 Graphic Design – Canva / Photoshop / Illustrator
 Social Media – Facbook / Instagram / Linkedin / Youtube / Shopee
 Financial Skill – Technical Analysis & Fundamental Analysis
 Languages – Bahasa Melayu (Native Speaker) / English (Moderate Reading, Listening and Speaking) /
Bahasa Indonesia (Intermediate Reading, Listening and Speaking)

EMPLOYER & ACADEMIC REFERENCES


NAME : Ismail Bin Abd Aziz NAME : Dr. Azira Binti Abdul Adzis
POSITION : Senior Officer (CSE) Maybank Teluk Intan, POSITION : Deputy Dean,
43 – 45, Medan Mahkota, Jalan Ah Cheong, School of Economics, Finance & Banking,
36000 Teluk Intan, Perak Universiti Utara Malaysia College of Business
MOBILE : +05-6251111 / +010-2844969 MOBILE : +6012-4623658
EMAIL : ismail.aa@maybank.com EMAIL : azira@uum.edu.my
JOB EXPERIENCE BASED ON POSITION
05/2021 – Present
MALAYAN BANKING BERHAD (MAYBANK)
Sales Executive – ASB Consultant

 Pass all licenses needed such as FIMM, PCE / TBE life & general insurances.
 Follow all the guidelines given during advertise product via social media marketing.
 Protect all the “PDPA” and “Know Your Customers policy”.
 Follow all the guidelines for documentation given for audit purposes.
 Attend all the e-learning course for updated procedure, knowledge and licenses.
 Identify business opportunities by evaluating the company’s position in the industry.
 Researching and analysing the business field.
 Provide support, information, and guidance for the customers.
 Communicate with customers via telemarketing call, direct selling in or outside branch.
 Helping operation side such as “Know Your Customer policy” during opening an account, digital marketing product and others.
 Dominant product unit trust, general insurance, estate planning & card credits also cross selling product such as hire purchase, mortgage & others.
07/2020 – 05/2021 ACHIEVEMENT
IMPERIA ASIA INTERNATIONAL SDN BHD - Best group leader Batch 2020
Team Leader - Recovery Officer

 Managing all employees to achieve daily and monthly targets - make a schedule, educate and ensure employees have efficiency in controlling the
payment of customers who buy company products.
 Monitoring and building employee performance at a better level to build quality team.
 Maintain profit and loss report of every portfolio - provides reports and collection analysis for each staff (daily, weekly, monthly, annual, annual report).
 Ensuring the update of current development report, customer payment to get the date of payment agreement from all employees.
 Consult and help customers to find the best solution for product payment - storing customer data and individual status to facilitate payment work rules.
 Ensuring the best service and services by employees to customers to facilitate payment.
 Help customers by providing payment methods - ensure that customer employees pay the product according to the promised time.
 Containing and helping customers to solve product payment problems -according to the prescribed sop.

02/2020 – 06/2020 ACHIEVEMENT


MD TEXTILE SDN BHD - Best Intern Staff Batch FEB2020
Internship
 Digital marketing - making progress in advertising product through online platform. Upgrade and maintain quality and standard in
advertising.
 Customer involvement and maintenance - dealing with customer complain, satisfaction about product.
 Picture processing and copy writing - editing image, writing.
 Ecommerce fulfillment process - research and reporting to superior about process and requirement to step up more efficient process in business.
07/2019 – 09/2019
99 SPEEDMART SDN BHD
Supervisor

 Managing how branch employees work if there is no branch manager and assistant manager. Have basic knowledge about the product and its place
(planogram) so that good customer service can be provided.
 Any store problems, should immediately notify the managers and assistant branch managers and ask for help from them. Report to the manager or
branch manager if they receive a complaint from a customer. Have operating knowledge and basic knowledge about the duties of treasurer and
guardian.
 Have quality leaders who can control branch conditions if there are no branch managers and assistant branch managers. Check the investment of the
direct supplier who comes if no manager or assistant manager uses a mobile phone.
 Supervisor permits the return of goods to the supplier directly using the grand notes and the return of the goods.
 If no manager or assistant manager, supervisors are required to give special attention at the counter. If the casher makes mistakes during the sales
transaction.
 Supervisors should contact the area manager if they cannot contact the branch manager and the branch manager in the event of an emergency.
 Carry out the daily tracking of the branch and should be given to the branch manager and assistant branch manager for the second examination.
04/2016 – 09/2016
BUMIKERJA SDN BHD
Account Clerk

 Set up new standard operation procedure for accounting flow. Research and develop processing cycle to improve working environment to be more
efficient.
 Collecting and accounting of hotel daily collection using SQL.
 Preparing and submitting purchase order, rental invoice, receipt, supplier payment, and payroll.
 Assist with accounting audit preparation and filling.
 Financial report and government compliance using SQL.
 Add hock task in daily basic.

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