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Problem Solving & Decision Making: Challenges Opportunities Results

The document discusses a problem solving and decision making workshop provided by Kepner-Tregoe. The workshop teaches techniques to find root causes of problems faster, make better decisions, manage risks and opportunities, and prioritize issue resolution. Attendees will learn applied critical thinking skills to address challenges in their own work.

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Lisa Foster
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51 views2 pages

Problem Solving & Decision Making: Challenges Opportunities Results

The document discusses a problem solving and decision making workshop provided by Kepner-Tregoe. The workshop teaches techniques to find root causes of problems faster, make better decisions, manage risks and opportunities, and prioritize issue resolution. Attendees will learn applied critical thinking skills to address challenges in their own work.

Uploaded by

Lisa Foster
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Challenges

Opportunities
Results

PROBLEM SOLVING
& DECISION MAKING

www.kepner-tregoe.com
When faced with problems, decisions, risks, opportunities and concerns, you need the right answers—
and fast. For over 60 years, KT’s Problem Solving & Decision Making workshops have been helping
teams and individuals think clearly to: find the root cause of problems faster; make better decisions;
manage risk and opportunity; prioritize and plan the resolution of concerns and ask sharper, more
incisive questions. KT’s instructors will ensure you’re ready to use these skills back on-the-job to make
an impact where you work.

Key Benefits

Cut through the clutter & complexity to systematically find the root cause of tough problems and make
decisions aligned with business priorities.

Discover the power of KT Clear Thinking and walk away with a framework that integrates easily with Lean,
Six Sigma, 8D, ITIL and other methodologies.

Walk away ready to immediately apply these new skills back on-the-job.

You will learn to...

Conduct root cause analysis (RCA) on complex problems.

Make tough decisions aligned with operational priorities.

Identify and plan for the resolution of high-priority issues.

Understand and proactively manage risks and opportunities.

Ask the right questions to find hidden insight.

Audience: Employees at all levels who are required to solve problems, make decisions, prevent or
mitigate risks, promote or leverage opportunities, prioritize and plan the resolution of concerns will
benefit from this workshop. Well suited for engineering, quality, operations, manufacturing, IT, customer
service and maintenance.

View Course Schedule

Americas | Europe | Asia-Pacific | Japan

kepner-tregoe.com © Copyright Kepner-Tregoe, Inc. All rights reserved. 700-10-P570421A

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