College of Architecture and Fine Arts Education
University of Mindanao
Davao City
Name (optional): ______________________
Age: 18-25yrs old 25-50yrs old 50-75yrs old 75yrs above Gender: Female Male
Occupation/Role: _________________________ Address: ________________________________
Have you visited the Tagum Bus Terminal? YES NO
Good day! I am Divina Acap, a 5th year architecture student at University of Mindanao. I would like to ask
some of your time to answer this survey for thesis purposes only. Thank you and God Bless!
User Satisfaction Level in Bus Terminal: POE Performance Indicators and Criteria
Legend: User Satisfaction Level
VD (Very Dissatisfied) 2- D (Dissatisfied) 3- MS (Moderately Satisfied) 4- S (Satisfied) 5- VS (Very Satisfied) 1 2 3 4 5
VD D MS S VS
Design Quality (DQ)
Building How satisfied are you with the adequacy of horizontal circulation routes within
Lay-out the building?
How satisfied are you with the adequacy of vertical circulation routes within the
building?
How satisfied are you with the spatial configuration, size/zoning/grouping of
spaces, rooms, booth/stall and halls?
How satisfied are you with the proportions and dimension and ceiling height of the
halls/spaces?
How satisfied are you with the adequacy of opening design (doors and windows)?
How satisfied are you with the overall quality of the building layout?
Interior How satisfied are you with the quality and presentation of interior finishes?
Appearance How satisfied are you with quality, size, color and distribution of furniture
/instrument tools in all spaces?
How satisfied are you with the overall quality, appearance, and presentation of
the building's interior finishes, furniture, materials, and colors?
Exterior How satisfied are you with the quality and presentation of exterior finishes?
Appearance How satisfied are you with the quality and presentation of landscaping and
pavements around the building?
How satisfied are you with the availability of adequate sidewalks between
buildings?
How satisfied are you with the quality of open space designs like green parks and
walkways?
How satisfied are you with the overall quality, appearance, and presentation of
the building's exterior finishes, materials, and colors?
Accessibility How satisfied are you with the proximity to pick up and drop off facilities?
How satisfied are you with the food canteen/cafeteria?
How satisfied are you with the proximity to taxi, motorcycle and etc. stops
(public transportation)?
How satisfied are you with the proximity to car parking facilities?
College of Architecture and Fine Arts Education
University of Mindanao
Davao City
How satisfied are you with the proximity to places of worship?
How satisfied are you with the overall adequacy and quality of accessibility?
Indoor Environment quality (IEQ)
Thermal How satisfied are you with the overall quality of thermal comfort (natural
Comfort and artificial) of the building?
Indoor How satisfied are you with the quality of air in rooms, rooms, booth/stall and
Air Quality halls (smelliness and dryness)?
How satisfied are you with quality of air in washrooms and toilets?
How satisfied are you with the quality of air in the lobby, common spaces,
and corridors?
How satisfied are you with the overall indoor air quality?
Acoustic How satisfied are you with noise from people between rooms and spaces?
Comfort How satisfied are you with noise from the air/HVAC system?
How satisfied are you with noise from lighting fixtures (bulbs and lamps)?
How satisfied are you with noise from outside the building?
How satisfied are you with overall acoustic comfort quality?
Visual How satisfied are you with adequacy and quality of natural lighting levels in
Comfort all indoor spaces?
How satisfied are you with adequacy and quality of artificial lighting in all
indoor spaces?
How satisfied are you with overall quality and adequacy of lighting in the
building?
Security How satisfied are you with overall quality and adequacy of security and fire
and safety safety in the building?
Serviceability How satisfied are you with quality cleanliness of washroom facilities and
(QBSS) spaces?
How satisfied are you with quality of doors and windows, key to doors, and
lockers?
How satisfied are you with availability and quality of support services to
disabled persons?
How satisfied are you with availability and quality of water supply?
How satisfied are you with availability and quality of electrical supply?
How satisfied are you with overall availability and QBSS?
Comments and Suggestion:
