Laundry Service Questionnaire
WE ARE PLANNING TO PROVIDE SERVICES FOR YOUR CLOTHES TO KEEP FRESH YOUR FABRIC
TO SAVE WATER, YOUR VALUE TIME AND ALWAYS KEEP FRESH YOUR CLOTHS AS NEW.
1. Do you have clothes washed and ironed?
Yes
No
2. Which shade do you prefer most?
Light
Dark
3. How often you wash your clothes?
Daily
Within 36 hours
Within 48 hours
Within one week
Other__________________
4. How many pair of cloths do you give for washing per week (approx.)
>10
10-20
20-25
25-30
<30
5. Do you like washing and ironing your clothes yourself?
Yes
No
6. How would you spend the time instead of washing and ironing your clothes?
Love laundry and ironing.
I have time for washing and ironing.
I’d rather be doing something else more fun!
I’d rather be taking care of my children education needs!
I have time for myself.
Someone else does it for me our maid
Other__________________
7. Do you give your clothes to local laundry person.
Yes
No
8. Does your laundry person deliver your clothes in time.
Yes
No
9. Are you happy with quality laundry services you are receiving from your laundry person?
Yes
No
10.If, NO what laundry services do you like use
Washing
Ironing
Dry Cleaning
Others _________________
11.How do you like get your clothes washed/laundered?
Dry Cleaner
Laundrette
Mobile Laundry Service ( Pick And Drop Services )
Existing domestic help
12.How important is your fabric for you?
Very Important
Important
Slightly Important
Not important at all
13.How much do you spend on your washed/laundered task? Including maid services.
500-1000
1000-4000
4000-8000
Above 8000
14.What is your monthly budget for outsourcing washed/laundered task?
500-1000
1000-4000
4000-8000
Above 8000
15.What %age of monthly budget is spent of laundry services?
0-10%
11-25%
26-40%
16.What’s is the maximum cost you are willing to pay per piece (In Rs) laundry service (washing and
ironing)
WASHING IRONING DRY CLEANING
SHIRT SHIRT SHIRT
PANTS PANTS PANTS
KARTA’S KARTA’S KARTA’S
SAREE SAREE SAREE
17.Are you loyal to any laundry service provider
Definitely Yes
Probably Yes
Maybe/May not be
No
Definitely No
18.Would you prefer take from home over drop at laundry house
Definitely Yes
Probably Yes
Maybe/May not be
Definitely No
19.Would you prefer to use any mobile app for getting your washing done
Definitely Yes
Probably Yes
Maybe/May not be
No
Definitely No
20. Around 10% clothes missed during their washing in India to overcome this problem live order
tracking. Would you prefer live order tracking system?
Definitely Yes
Probably Yes
Maybe/May not be
No
21.Would you like to spend extra money for per piece laundry if the clothes washed with natural
detergent (eco-friendly).
Definitely Yes
Probably Yes
Maybe/May not be
No
22. If yes how much you will to pay
WASHING IRONING DRY CLEANING
SHIRT SHIRT SHIRT
PANTS PANTS PANTS
KARTA’S KARTA’S KARTA’S
SAREE SAREE SAREE
23.Which medium of communication attracts you more:
Social Media: facebook, Instagram, Youtube etc.
Hordings
Seminars and live interview
Newspapers
Others
24.If a service is made available at your place and price as mentioned above will you avail it service
Definitely Yes
Probably Yes
Maybe/May not be
No
Definitely No
25.Name : ___________________ Contact No :______________________
Age :______________________ Gender: Male Female
26.Occupation :
Student
Employee
Businessman
Housewife
Other_____